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User Manual for fri-jado models including: 9123930, HD Series Food Safe Saver, Food Safe Saver, 9123930, Safe Saver
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DocumentDocumentHD USER MANUAL HD SERIES WARNING Read the instructions before using the machine. EN (Original Instruction) 9123930 / 2202 HD KEEP THIS USER MANUAL FOR FUTURE USE © 2022 Fri-Jado BV, Oud Gastel, The Netherlands. We advise you to contact your supplier for the guarantee period and conditions. Further we refer to our General Terms and Conditions for Sales and Delivery that are available upon request. The manufacturer does not accept any liability for damage or injury caused by failing to adhere to these regulations or by not observing the usual caution or care in actions, operation, maintenance or repair activities, even if not explicitly described in this manual. As a result of constant commitment to improvement, it may happen that your unit deviates in detail from what is described in this manual. For this reason, the given instructions are only a guideline for the installation, use, maintenance and repair of the unit referred to in this manual. This manual has been composed with the utmost care. The manufacturer shall, however, not be held responsible for any mistakes in this manual nor for any consequences thereof. The user is allowed to copy this manual for own use. Further all rights are reserved and nothing in this manual may be reproduced and/or made public in any way. Modifications: In case of unauthorised modifications in or on the unit, every liability on the part of the manufacturer becomes null and void. EN 2 / 24 Empty page. HD EN 3 / 24 HD CONTENTS 1. INTRODUCTION .............................................................................................................. 6 1.1 General............................................................................................................................. 6 1.2 Identification of the unit ..................................................................................................... 6 1.3 Pictograms and symbols ................................................................................................... 6 1.4 Safety instructions ............................................................................................................ 7 1.4.1 General........................................................................................................................ 7 1.4.2 Water quality................................................................................................................ 7 1.4.3 Outdoor use restrictions............................................................................................... 7 1.5 Hygiene ............................................................................................................................ 8 1.6 Service and technical support ........................................................................................... 8 1.7 Storage ............................................................................................................................. 8 1.8 Disposal............................................................................................................................ 8 2. DESCRIPTION OF THE UNIT .......................................................................................... 9 2.1 Technical description ........................................................................................................ 9 2.2 Intended use ..................................................................................................................... 9 2.3 Accessories ...................................................................................................................... 9 3. INSTALLATION AND FIRST USE ................................................................................. 10 3.1 Unpacking the unit .......................................................................................................... 10 3.2 Installation and positioning.............................................................................................. 10 3.2.1 Installation - curved glass .......................................................................................... 11 3.2.2 Installation - square glass .......................................................................................... 12 3.3 First use.......................................................................................................................... 13 4. OPERATION AND USE ................................................................................................. 14 4.1 Overview of the (standard) unit ....................................................................................... 14 4.2 Control panel .................................................................................................................. 14 4.2.1 Self Service and Full Serve models control panel ...................................................... 14 4.2.2 Humidified Full Serve control panel ........................................................................... 15 4.3 Display-warmer in Self Service or Full Serve model........................................................ 15 4.3.1 Switch on................................................................................................................... 15 4.3.2 Switch off ................................................................................................................... 15 4.3.3 Check set temperature .............................................................................................. 15 4.3.4 Adjusting the SET temperature .................................................................................. 16 4.4 Display-warmer in the Humidified Full Serve model ........................................................ 16 4.4.1 Switch on................................................................................................................... 16 4.4.2 Switch off ................................................................................................................... 16 4.4.3 Check set temperature .............................................................................................. 17 4.4.4 Set the temperature ................................................................................................... 17 4.4.5 Topping up the steam tray ......................................................................................... 17 4.4.6 Automatic water filling................................................................................................ 17 EN 4 / 24 HD 4.4.7 Set the humidifier....................................................................................................... 18 4.4.8 Set the IR emitters ..................................................................................................... 18 4.5 Load product................................................................................................................... 18 4.6 Check product temperature............................................................................................. 18 4.7 Preheat ........................................................................................................................... 18 5. CLEANING AND MAINTENANCE ................................................................................. 19 5.1 Maintenance schedule .................................................................................................... 19 6. MALFUNCTIONS AND SERVICE .................................................................................. 20 6.1 Replacing the mains cord ............................................................................................... 21 6.2 Replacing a lamp ............................................................................................................ 21 7. TECHNICAL SPECIFICATIONS .................................................................................... 22 EN 5 / 24 HD 1. INTRODUCTION 1.1 General This manual is intended for the user of the HD (Hot Deli). The features and controls are being described, along with directions for the safest and most efficient use, in order to guarantee a long life of the unit. All pictograms, symbols and drawings in this manual apply to the HD series. 1.2 Identification of the unit The identification plate can be found on the outside of the machine, and contains the following data: · Name of the supplier or the manufacturer · Model · Serial number · Year of construction · Voltage · Frequency · Power consumption 1.3 Pictograms and symbols In this manual, the following pictograms and symbols are used: WARNING Possible physical injury or serious damage to the unit, if the instructions are not carefully followed. WARNING Hazardous electrical voltage. WARNING Danger of getting injured by hot surfaces. Suggestions and recommendations to simplify indicated actions. Recycling symbol. EN 6 / 24 1.4 Safety instructions WARNING The outside of the unit can be very hot. WARNING See installation instructions for grounding requirements. HD 1.4.1 General The user of the unit will be fully responsible for abiding the locally prevailing safety- rules and regulations. The unit may be operated by qualified and authorized persons only. Anyone working on or with this unit must be familiar with the contents of this manual and carefully follow all guidelines and instructions. Never change the order of the steps to be performed. The management must instruct the personnel on the basis of this manual and follow all instructions and regulations. The pictograms, labels, instructions and warning signs attached to the unit, are part of the safety measures. They may never be covered or removed, and have to be clearly visible during the entire lifetime of the unit. Immediately repair or replace damaged or illegible pictograms, warnings and instructions. · To avoid short-circuiting, never clean the unit using a water hose. For cleaning instructions, see section 5. · The unit must be cleaned regularly to ensure proper functioning and prevent fire hazard (over heating). · This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. · Children shall not play with the appliance. · Cleaning and user maintenance shall not be made by children without supervision. 1.4.2 Water quality Untreated water contains scale-producing minerals which can build up on the water level sensor probe and the humidity tray. Excess lime scale build up on water level sensor probes will cause an error in the automatic water fill and the humidity tray may not fill with water. The water-level sensor in the display case uses ions in the water to detect the water level. Do not use distilled (fully de-mineralized or de-ionized) water. This could provide a false reading to the sensors and overflow the humidity tray. 1.4.3 Outdoor use restrictions WARNING To avoid short-circuiting, the units may not be used outdoors or in a rainy or very moist environment. EN 7 / 24 HD 1.5 Hygiene The quality of a fresh product always depends on hygiene. Especially grilling products. With the risk of salmonella contamination especially for chicken products you must make sure that grilled products can never be mixed with uncooked products. Also contact between grilled products and hands or tools that have been in contact with raw chicken meat, must be avoided at all times. Hands or tools that have been in contact with raw chicken meat, must be cleaned thoroughly. 1.6 Service and technical support The electrical schematics of your unit is included. In case of malfunctions you can contact your dealer/service agent. Make sure you have the following data available: · Model. · Serial number. This data can be found on the identification plate. 1.7 Storage If the unit will not be used temporarily, and will be stored, follow these instructions: · Clean the unit thoroughly. · Wrap the unit from getting dusty. · Store the unit in a dry, non-condensing environment. 1.8 Disposal Dispose of the machine, any components or lubricants removed from it safely in accordance with all local and national safety and environment requirements. EN 8 / 24 HD 2. DESCRIPTION OF THE UNIT 2.1 Technical description A combination of processes is applied to the warmers; these will be described below. The materials are made of stainless steel SS 304 and tempered glass. Self Service and Full Serve The regulation of the temperature of the air stream takes place through an adjustable electronic thermostat/control. Infrared emitters heat the products from above. This keeps the products at perfect quality for a maximum of 4 hours. Lighting is by halogen lights. Humidified Full Serve The regulation of the temperature of the air stream, individual adjustment of each infrared emitter and air humidification takes place by means of an electronic regulation such that the products retain their quality for a maximum of 4 hours. Lighting is by halogen lights. 2.2 Intended use The display-warmer have been designed solely to keep packaged products warm and to display them. Any other use will not be regarded as intended use. The factory settings of the unit's temperature ensure a constant core temperature of at least 65°C / 149°F for a minimum of four hours. The manufacturer accepts no liability whatsoever for loss or injury caused by failing to strictly adhere to the safety guidelines and instructions in this manual or due to carelessness during installation, use, maintenance and repair of the unit referred to in this manual and any of its accessories. Use the unit in perfect technical condition only. 2.3 Accessories Your unit contains the following standard accessories: · User manual. For optional accessories refer to www.frijado.com. EN 9 / 24 HD 3. INSTALLATION AND FIRST USE All packing materials used for this unit are suited for recycling. After unpacking, check the state of the unit. In case of damage, store the packing material, and contact the transporter within fifteen working days after receiving the goods. 3.1 Unpacking the unit 1. Remove all parts from the unit. 2. Remove the foil from all metal parts. 3. Remove all packaging materials from the unit. 4. Inspect the unit for damage. 5. Make sure that all parts that belong to the model you have ordered are present. 6. Read the manual before proceeding. 3.2 Installation and positioning WARNING Electric chock hazard. Grounding instructions: only connect the appliance to an alternating current provided by a grounded wall socket, with a mains voltage in accordance with the information indicated on the data plate of the appliance. It is the consumer's responsibility to make sure the electrical installation conforms with current national and local codes and wiring regulations. Do not use a multi plug or extension cord. Such can result in fire, electrical shock, or other personal injury. Failure to follow these instructions can result in death or serious injury. WARNING Do not position the equipment at a door opening or in a ventilated or cooled area. Place the unit flatly on a sufficiently sturdy base using a spirit level. Take the weight of the unit into account. Find a suitable place for the unit. Points of interest: · The products in the unit must be well visible. · Keep in mind the unit's accessibility in case any maintenance and service work needs to be done. · The user must have sufficient freedom of movement to properly operate the unit. · The minimum free distance must be at least 50 mm (2 inch). · Be sure that the environmental temperature is not less than 20°C (68°F) and not more than 30°C (86°F). · During operation the glass panes will get very hot. While positioning, keep the unit out of children's reach. · The unit has a mains plug, and must be connected to a wall socket with the proper mains voltage. The wall socket must be mounted by a certified electrician. EN 10 / 24 HD 3.2.1 Installation - curved glass 1. Clean the inside, the removable parts and the accessories thoroughly with a cleanser and water before putting the unit into use. 2. After cleaning, wipe the unit with a cloth moistened with clean water to remove cleanser residues and then dry the entire unit. 3. Place all (optional) parts and/or accessories. Follow steps 1 to 4 to place a pan frame and follow steps 5 to 7 to place the side and sliding doors. 4. Insert the plug into the socket. 5. If the unit is equipped with an optional water filling device, connect the water inlet to a ventilated connection, if not: 6. Fill the steam tray ¾ of the way using clean cold water. Use soft water by preference. EN 11 / 24 HD 3.2.2 Installation - square glass WARNING The top window can weigh up to 25 kg. Pay attention to this weight when lifting the top window. Use appropriate tools for lifting. 1. Clean the inside, the removable parts and the accessories thoroughly with a cleanser and water before putting the unit into use. 2. After cleaning, wipe the unit with a cloth moistened with clean water to remove cleanser residues and then dry the entire unit. 3. Place all (optional) parts and/or accessories. Start with the glass top and side glasses. Secure the side glasses with screws as indicated in the figure above. 4. Place the frame for the GN-pans in the unit. Start with the exhaust plate (1), then place the frame parts between the front and back side (2) and finish with the shortest frame parts (3). See the figure above EN 12 / 24 HD 5. Place the slide windows in the unit as shown in the figure above. 3.3 First use Clean the interior · When using the unit for the first time, clean the interior thoroughly with soap suds. · Rinse with clean water to remove soap rests. Metal odor To remove the metal odor that will appear at first use, the unit must be heated at the maximum temperature for at least half an hour. EN 13 / 24 4. OPERATION AND USE WARNING The filling point for the water tray and the lift-up cap can become hot. 4.1 Overview of the (standard) unit Full-Service and Self Service Full-Service Humidified HD A Self Service and Full Serve control panel B Humidified Full Serve control panel C1 Tinted sliding doors C2 Lighting C3 IR emitter C4 Flat plate C5 Removable frame C6 Steam tray C7 Filler unit C8 Water Level Sensor 4.2 Control panel 4.2.1 Self Service and Full Serve models control panel SET, Power on/off button* UP-button DOWN-button SET-button * Switch on/off: hold for several sec. Picture for reference only. EN 14 / 24 4.2.2 Humidified Full Serve control panel B1 IR emitter keys B2 Temperature reading B3 Lighting key B4 Increase temperature B5 Reduce temperature B6 Humidification level reading B7 Increase humidification B8 Reduce humidification The B1 keys switch the IR emitters in the light cover individually. The sequence of the keys is the same as the sequence of the emitters seen from the operating side of the warmer. HD B1 B7 B8 B2 B3 B4 B5 B6 4.3 Display-warmer in Self Service or Full Serve model 4.3.1 Switch on · Switch on the heater with switch A6. · Switch on the lighting with switch A7. · Also switch on the IR emitters with switch A8 as required. A6 A7 A8 4.3.2 Switch off · Switch off the IR emitter with switch A8. · Switch off the lighting with switch A7. · Switch off the heating with switch A6. 4.3.3 Check set temperature ERC / ALFA / ID Next temperature controller 1. During operation the display of the thermostat shows the temperature in the unit. 2. Push once on the SET-button. 3. The set temperature will appear momentarily on the display. IC Plus 902 temperature controller 1. Scroll through the folders with and button until you find the folder Pb1, Pb2 or Pb3. 2. Press SET to view the value measured by the corresponding probe. EN 15 / 24 HD 4.3.4 Adjusting the SET temperature ERC temperature controller 1. During operation the display of the thermostat shows the temperature in the unit. 2. Push once on the SET-button. The set temperature will appear on the display. 3. Adjust the set temperature by means of the and the button. 4. Push once on the SET-button to store the new set temperature. IC Plus 902 temperature controller 1. During operation the display of the thermostat shows the temperature in the unit. 2. Push once on the SET-button. The set temperature will appear on the display. 3. Push the and button within 15 sec. 4. Adjust the set temperature by means of the and the button. 5. Push once on the SET-button to store the new set temperature. ALFA temperature controller 1. During operation the display of the thermostat shows the temperature in the unit. 2. Push once on the SET-button. The set temperature will appear on the display. 3. Now Push the SET-button again and together with the or button. 4. Adjust the set temperature by means of the button and the button. 5. A few seconds after releasing the keys the measured temperature is shown again. ID Next temperature controller 1. Press the down key for at least 3 seconds until the 'UnL' label appears to unlock the keypad. 2. Press and release the SET key to enter the 'Machine Status' menu. 3. Scroll through the folders using the and keys until the SEt folder is displayed. 4. Press the SET key to display the current setpoint value. 5. Change the setpoint value with the and keys within 15 seconds. 6. Press the SET or key, or by timeout (15 seconds) to confirm the value. 4.4 Display-warmer in the Humidified Full Serve model 4.4.1 Switch on 1. Keep keys B3 and B4 pressed simultaneously for 2 B1 seconds. 2. Switch on the lighting with key B3. 3. Switch on the required IR emitters with keys B1. B7 B8 4.4.2 Switch off Keep keys B3 and B5 pressed simultaneously for 2 seconds. B2 B3 B4 B5 B6 EN 16 / 24 HD 4.4.3 Check set temperature The temperature in the warmer is shown on display B2 during use. 1. Press key B4 or B5 for a short time. The set temperature will be shown on the display. The measured temperature in the warmer will again be shown after 10 seconds. 4.4.4 Set the temperature 1. Press key B4 or B5 for a short time. The set value will be shown on the display. 2. Wait 5 seconds; you cannot immediately change the setting. 3. Set the required temperature with keys B4 and B5. Wait until the display again jumps to the measured temperature in the warmer. The adjustment has now been saved. 4.4.5 Topping up the steam tray WARNING The front filler unit can become hot. You hear a signal as soon as the steam tray requires topping up. Humidification will be automatically switched off. 1. Press key B7 or B8 to stop the sound signal. 2. Fill the steam tray by three quarters (approx. 6.5 L/ 17.1 US gal.) with hot water to prevent large temperature differences and severe steam occurring. Humidification will be restarted automatically based on the previously set adjustment after topping up. You do not have to set it again. 4.4.6 Automatic water filling WARNING Don't remove the steam tray until you have stopped the unit! The unit is also available with an option for automatic water filling. In that case, the steam tray is filled automatically. EN 17 / 24 4.4.7 Set the humidifier HD Water consumption will amount to approx. 1.2 L / 3.2 US gal. per hour in relation to the maximum position. Indication bar B6 displays the humidification degree. · 3/3, humidification 100% switched on. · 2/3, humidification 67% switched on. · 1/3, humidification 33% switched on. · 0, humidification switched off; the bottom segment of the indication bar will flash every 10 seconds. Set the required humidification level with keys B7 and B8. 4.4.8 Set the IR emitters Press the B1 keys for a short time to switch on or off the related IR emitter. The indication light on top of the key will light up if the emitter is switched on. 4.5 Load product WARNING · Only place products for which the core temperature at least amounts to 85°C / 185°F. · Switch on all IR emitters available when using a second presentation level. · Make sure that the packaging material is suitable for a temperature of 100°C / 212°F in connection with packaged products. 4.6 Check product temperature Once every hour, the product temperature should be checked using a digital thermometer. Write down the measured values in a log. Always use a disinfected thermometer sensor. 4.7 Preheat 1. Allow the case to preheat 30 to 60 minutes. All doors must be closed in order for the unit to preheat properly 2. Verify that the display case is at the proper temperature. EN 18 / 24 HD 5. CLEANING AND MAINTENANCE WARNING Never use a water hose for cleaning. Water can seep into the unit through the ventilation holes of the unit. WARNING Do not touch the halogen lamps with bare hands. Protect hot lamps from cold water. Because of hygiene aspects and optimum condition of the unit it is of utmost importance to keep a daily cleaning pattern from first use onwards. 5.1 Maintenance schedule Item Interior Action · Switch the unit off. · Remove the products from the equipment. · Allow the unit to cool down to approx. 50°C / 122°F. · Clean the interior with hot soapsuds or "Fri-Jado Clean". Exterior · After cleaning, dry the interior using a clean cloth. Make sure no traces of cleanser are left behind. · Clean the external side of the equipment by using a soft brush or sponge and a small quantity of hot water with a mild cleaning agent. · Dry the external side with a cloth. Element space · Switch the unit off. · Remove the products from the equipment. · Allow the unit to cool down completely. · Remove the GN pans or the flat plate in the warmer depending on the model. · Clean the space below this with a moist cloth with hot soapsuds or "Fri-Jado Clean". Steam tray · After cleaning, dry the interior using a clean cloth. · Remove any calcium build-up in the steam tray and on the pins of the water level sensor. Use hot water and vinegar for this. Frequency Daily Daily Weekly Weekly EN 19 / 24 HD 6. MALFUNCTIONS AND SERVICE Before you contact your supplier/dealer in case of a malfunction, there are some items you can check yourself: · Is the power supply working properly? Check fuses and differential switch. · Is the temperature switch in the correct position? Item Unit Unit Unit Temperature control Humidification Automatic water filling Lamp IR emitter Mains cord Malfunction Does not work. The set temperature is not being reached within a halfhour. The temperature rises too much. Error messages E1, E2 or E29 will be shown on the display. Does not work. Sound signal / steam tray empty A lamp is faulty. An IR emitter is faulty. Damaged Possible action · Is the plug in the outlet? · Is the power supply OK? Check the fuses and the earth leakage switch in the meter cupboard. · Are all the switches in the correct position? · Close the sliding doors on the operating side. · Contact your supplier/service agency. · Check the set temperature. · Switch the unit off. · Remove the plug from the outlet. · Contact your supplier/service agency. · Reset the equipment by switching it on and off once. · Contact your supplier/service agency. · Check whether humidification is switched on. · Remove any calcium build-up present on the sensor. · Contact your supplier/service agency. · Check the water inlet. · Reset the unit by switching it off and on again. · Contact your supplier/service agency. · Replace, see section 6.2 · Contact your supplier/service agency. · Switching the equipment off immediately is not necessary. · Replace, see section 6.1 EN 20 / 24 6.1 Replacing the mains cord WARNING Hazardous electrical voltage. HD If the mains cord is damaged, it must be replaced by the manufacturer, his service agent or a similarly qualified person in order to avoid hazards. 6.2 Replacing a lamp WARNING Remove the power plug from the wall socket. WARNING Do not touch the lamps with bare hands. Use a clean cloth or paper tissues when replacing the lamp Remove any moisture with alcohol or methyl spirits after the lamp has cooled down The lamps can be found in the top cover; you can reach them from below. 1. Remove the plug from the outlet. 2. Open all doors and allow the equipment to cool down for at least half an hour. 3. Replace the lamp by a similar type. EN 21 / 24 HD 7. TECHNICAL SPECIFICATIONS WARNING Consult the identification plate to get the proper specifications of the unit. The electrical data may vary from country to country European models Model Dimensions Width Depth Height Height with base Weight Self Service Weight Full Serve Weight Humidified Full Serve Base Voltage Frequency Max. rated current Self Service Full Serve Humidified Full Serve Plug Cable length approx. Sound pressure Water connection (Automatic water level adjustment) Self Service display (flat section) Length Width Depth Full Serve and Full Serve Humidified display (max. division) HD 3 HD 4 HD 5 HD 7* mm 1086 1419 1730 mm 1058 1058 1058 mm 960 960 960 mm 1440 [1420] 1440 [1420] 1440 [1420] kg 136 188 217 kg 142 [158] 195 [180] 225 [197] 2505 1058 960 1440 N/A 257 kg 157 [173] 210 [195] 240 [212] 272 kg 36.5 40.0 43.5 63.0 V 3N~ 400/230 3N~ 400/230 3N~ 400/230 3N~ 400/230 Hz 50/60 50/60 50/60 50/60 A A A m dB(A) 6.3 6.3 7.3 CEE standard 16 A 2.40 < 70 6.3 6.3 8.6 CEE standard 16 A 2.40 < 70 6.3 6.3 9.9 CEE standard 16 A 2.40 < 70 N/A 12.6 12.6 CEE standard 16 A 2.40 < 70 inch ¾ ¾ ¾ ¾ mm 964 mm 1,298 mm 1,630 mm N/A mm 608 mm 608 mm 608 mm N/A mm 60 mm 60 mm 60 mm N/A 3x 1/3 GN 3x 1/1 GN 4x 1/3 GN 4x 1/1 GN 5x 1/3 GN 5x 1/1 GN 7x 1/3 GN 7x 1/1 GN The specific HD-Square data is within [brackets]. EN 22 / 24 American Models Model Dimensions Width Depth Height Height with base Weight Self Service Weight Full Serve Weight Humidified Full Serve Base Voltage Frequency Max. rated current Self Service Full Serve Humidified Full Serve Plug NEMA Cable length approx. Sound pressure Water connection (Automatic water level adjustment) Self Service display (flat section) Length Width Depth Full Serve and Full Serve Humidified display (max. division) inch inch inch inch lbs lbs lbs lbs V Hz A A A inch dB(A) inch inch inch inch HD 3 42 ¾ 41 ¾ 37 ¾ 57 [56] 300 313 [348] 346 [382] 80 208 50/60 11.6 11.6 12.2 15-20P 95 < 70 ¾ 38 24 2.4 3x 1/3 GN 3x 1/1 GN The specific HD-Square data is within [brackets]. HD 4 55 ¾ 41 ¾ 37 ¾ 57 [56] 414 430 [397] 463 [430] 88 208 50/60 11.6 11.6 13.3 15-20P 95 < 70 ¾ 51 24 2.4 4x 1/3 GN 4x 1/1 GN HD 5 68 ¼ 41 ¾ 37 ¾ 57 [56] 478 496 [434] 529 [467] 96 208 50/60 11.6 11.6 14.4 15-20P 95 < 70 ¾ 64 24 2.4 5x 1/3 GN 5x 1/1 GN HD HD 7* 98 ½ 41 ¾ 37 ¾ 57 N/A 567 600 139 208 50/60 N/A 22.3 22.3 15-30P 95 < 70 ¾ N/A N/A N/A 7x 1/3 GN 7x 1/1 GN EN 23 / 24 HD www.frijado.com Fri-Jado Inc. 1401 Davey Road, Suite 100 Woodridge IL 60517 USA Tel: +1-630-633-7950 EN 24 / 24