សៀវភៅណែនាំអ្នកប្រើប្រាស់ សំណួរ និងចម្លើយចម្លើយ
ថ្ងៃទី 16 ខែកញ្ញា ឆ្នាំ 2025 - ម៉ោង 02:06 យប់
1. **Reduced Emptying Performance or សំលេងរំខានមិនធម្មតា:**
- Ensure that the robot dustbin has been replaced with the auto-empty dustbin.
- Check if the plate covering the air vent has been removed.
- Verify that the main brush or main brush cover is properly installed.
- Clean any blockages in the filter, air duct, suction inlet, air inlet, or dustbin.
2. **Auto-Emptying Not Starting:**
- Check the in-app settings to ensure auto-emptying is enabled.
- Confirm that the dustbin cover is correctly in place.
- Manually trigger emptying if the robot was moved to the dock manually.
- If the robot returns to the dock without cleaning, start emptying manually.
- Adjust cleaning or Do Not Disturb (DND) settings if necessary.
3. **Robot Not Returning to Dock or Charging Issue:**
- Clear any obstacles around the dock and ensure it is in an open area as per the user manual.
- Check that the dock is connected to a power supply ដោយសុវត្ថិភាព.
- Clean the charging contacts for better contact.
If the problem persists after following these troubleshooting steps, contact the after-sales service team for further assistance:
- Europe Support: support@roborock-eu.com
- Australia Support: service@roborock.com.au
For more detailed information, refer to the Roborock RockDock Auto-Empty Dock Pure សៀវភៅណែនាំអ្នកប្រើប្រាស់ បានផ្តល់។
បន្ថែមមតិយោបល់ថ្មី។