ចម្លើយ
សំណួរនេះមិនទាន់មានចម្លើយទេ។
If your printer is not connected to Wi-Fi or the network is unstable, it may appear offline.
Your computer might not be set to use the Canon printer as the ម៉ាស៊ីនបោះពុម្ពលំនាំដើម, which causes confusion and offline errors.
A stuck print queue can stop the printer from working and push it into an offline state.
If your Canon printer driver is missing or outdated, the system may fail to recognize the printer.
For wired printers, loose or damaged cables can cause offline status. Need more help? [Click Here: Live Chat] or [ចុច +1-801-878-6858 USA]
Turn off your Canon printer, Wi-Fi router, and Windows PC.
Wait for a minute and restart them.
This refreshes the network and often resolves temporary issues.
បើក ផ្ទាំងបញ្ជា > ឧបករណ៍ និងម៉ាស៊ីនបោះពុម្ព.
Right-click your Canon printer.
ជ្រើសរើស Set as Default Printer.
Right-click on the Canon printer in ឧបករណ៍ និងម៉ាស៊ីនបោះពុម្ព.
ជ្រើសរើស មើលអ្វីដែលកំពុងបោះពុម្ព.
ចុច ម៉ាស៊ីនបោះពុម្ព in the menu and uncheck ប្រើម៉ាស៊ីនបោះពុម្ពក្រៅបណ្តាញ.
In the same menu, select Cancel All Documents.
Restart the printer and send a new print job.
Download the latest drivers for your printer model.
Install them and restart your computer.
ទៅ Settings > Devices > Printers & Scanners.
Select your Canon printer.
ចុច ដោះស្រាយបញ្ហា and follow on-screen steps.
ទៅ ចំណូលចិត្តប្រព័ន្ធ > ម៉ាស៊ីនបោះពុម្ព និងម៉ាស៊ីនស្កេន.
Ensure your Canon printer is connected and showing up in the list.
In ម៉ាស៊ីនបោះពុម្ព និងម៉ាស៊ីនស្កេន, select your Canon printer.
ចុចលើ ដក (-) ប៊ូតុងដើម្បីយកវាចេញ។
ចុចលើ បូក (+) button to re-add the printer.
In the same menu, choose your Canon printer as the លំនាំដើម ឧបករណ៍។
Highlight your Canon printer in ម៉ាស៊ីនបោះពុម្ព និងម៉ាស៊ីនស្កេន.
Open the print queue and cancel pending jobs.
Visit Canon’s support page and download the latest Mac-compatible driver.
Install it and restart your Mac.
ទៅ ម៉ាស៊ីនបោះពុម្ព និងម៉ាស៊ីនស្កេន.
Right-click (or Control + click) in the printer list.
ជ្រើសរើស Reset Printing System.
Re-add your Canon printer afterward.
Keep your printer’s firmware and drivers updated.
Ensure the printer is always connected to the correct វ៉ាយហ្វាយ SSID.
Avoid letting your printer go into deep របៀបគេង សម្រាប់រយៈពេលបន្ត។
Regularly restart your router and printer to refresh the connection.
It can be confusing when your Canon printer shows “Offline” even though it’s connected to Wi-Fi. This issue usually means the printer and computer are not communicating properly, even though both are on the same network.
Wrong Default Printer Setting – Your computer may be sending jobs to a virtual printer or fax instead of the actual Canon printer.
Stuck Print Queue – Pending jobs in the queue can block new tasks and push the printer offline.
បញ្ហាអ្នកបើកបរ – Outdated or corrupted Canon drivers may prevent proper recognition.
Firewall/Antivirus Interference – Security software can block printer communication.
ជម្លោះអាសយដ្ឋាន IP – The printer might have a different IP address than the one saved on your computer.
Turn off your printer, Wi-Fi router, and computer. Wait 1–2 minutes, then restart them.
On Windows: Go to ផ្ទាំងបញ្ជា > ឧបករណ៍ និងម៉ាស៊ីនបោះពុម្ពចុចកណ្ដុរស្ដាំលើម៉ាស៊ីនបោះពុម្ព Canon របស់អ្នក ហើយជ្រើសរើស កំណត់ជាលំនាំដើម.
On Mac: Go to ចំណូលចិត្តប្រព័ន្ធ > ម៉ាស៊ីនបោះពុម្ព និងម៉ាស៊ីនស្កេន, and set your Canon as the default.
Cancel all pending jobs and restart the printer.
Download the latest drivers from ផ្លូវការរបស់ Canon webគេហទំព័រ and reinstall them.
Log in to your router settings and assign a static IP to your Canon printer to avoid IP conflicts.
On Windows, right-click the Canon printer, go to មើលអ្វីដែលកំពុងបោះពុម្ព, and uncheck ប្រើម៉ាស៊ីនបោះពុម្ពក្រៅបណ្តាញ.
Temporarily disable firewall or antivirus to see if it’s blocking communication. If so, allow printer access.
Your Canon printer may keep going offline due to unstable Wi-Fi, incorrect default printer settings, outdated drivers, or a stuck print queue. Restarting all devices and reconfiguring the printer connection often solves the issue.
បើក ផ្ទាំងបញ្ជា > ឧបករណ៍ និងម៉ាស៊ីនបោះពុម្ព.
Right-click on your Canon printer.
ជ្រើសរើស “See what’s printing.”
ចុចលើ “Printer” in the menu and uncheck “Use Printer Offline.”
ទៅ ចំណូលចិត្តប្រព័ន្ធ > ម៉ាស៊ីនបោះពុម្ព និងម៉ាស៊ីនស្កេន. Select your Canon printer and ensure it is not paused. If it still shows offline, remove and re-add the printer.
Yes. Outdated or corrupted drivers can prevent your Canon printer from being recognized by the system, leading to offline errors. Always install the latest drivers from Canon’s official webគេហទំព័រ។
If the printer is connected to Wi-Fi but still offline, clear the print queue, restart the router and printer, and ensure the correct SSID and password are used. Reconnecting via WPS can also help.
On the printer’s control panel, go to Setup > Settings > Device Settings > Reset Settings > Reset Network Settings. Then reconnect the printer to your Wi-Fi network.
If none of the basic fixes (restart, reconnect, update drivers) resolve the issue, or if the printer repeatedly drops offline, it’s best to contact Canon Customer Support for advanced troubleshooting.
តើអ្នកមានសំណួរដូចគ្នាទេ? អនុវត្តតាមសំណួរនេះ។
សំណួរនេះមិនទាន់មានចម្លើយទេ។
យើងមើលទៅដើម្បីធានាថារាល់សំណួរទាំងអស់ត្រូវបានឆ្លើយដោយមនុស្សល្អបំផុតដែលមានជំនាញពាក់ព័ន្ធ និងបទពិសោធន៍ ចម្លើយដ៏ល្អបំផុតរួមមានទស្សនវិស័យជាច្រើន។ តើអ្នកមានជំនាញពាក់ព័ន្ធ ឬបទពិសោធន៍ដើម្បីរួមចំណែកចំលើយរបស់អ្នកចំពោះសំណួរដែលគេសួរញឹកញាប់ទាំងនេះទេ?
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