សៀវភៅណែនាំអ្នកប្រើប្រាស់ សំណួរ និងចម្លើយចម្លើយ
ថ្ងៃទី 13 ខែកញ្ញា ឆ្នាំ 2025 - ម៉ោង 11:58 ព្រឹក
There are several reasons why your Sonoff LED smart bulb may be failing to connect to your Wi-Fi network. Here are some troubleshooting steps based on the user manual:
1. **Wi-Fi Frequency:** Ensure that you are using a 2.4GHz wireless network as the Sonoff LED smart bulb only supports this frequency. It does not support 5GHz networks.
2. **Wi-Fi Signal Strength:** If there is too much distance between the bulb and your router or if there is interference in the environment, it may affect the connection. Try moving the bulb closer to the router to see if that helps.
3. **MAC Address Filtering:** If MAC address filtering is enabled on your router, make sure to add the MAC address of the bulb to the allowed devices list or temporarily disable MAC address filtering to see if that resolves the issue.
4. **Steady Network:** Ensure that your Wi-Fi network is stable and reliable. Unstable connections can cause pairing issues.
If you have tried these troubleshooting steps and the អំពូល still fails to connect to your Wi-Fi network, you may need to reset the device or contact customer support for further assistance.
បន្ថែមមតិយោបល់ថ្មី។