សៀវភៅណែនាំអ្នកប្រើប្រាស់ សំណួរ និងចម្លើយចម្លើយ
ខែសីហា 14, 2025 - 08:49 PM
If your Deco network suddenly loses អ៊ីនធឺណិត access, you can follow these steps to troubleshoot the issue:
1. Check Internet Connection: Verify that your internet service is working properly by testing the connection on another device.
2. Restart Deco Devices: Power cycle your Deco units by unplugging them from the power source, waiting for a few seconds, and then plugging them back in.
3. Check Modem Connection: Ensure that your Deco is properly connected to your modem. If you don't have a modem, make sure your Deco is connected directly to the Ethernet outlet.
4. Reset Internet Connection: In the Deco app, navigate to the អ៊ីនធឺណិត settings and re-enter the connection information. Contact your internet service provider if you are unsure about the settings.
5. Check Wi-Fi Network: Verify that your Wi-Fi network settings are correct, including the network name and password.
6. Reconnect Devices: Reconnect your devices to the Deco Wi-Fi network to ensure they are properly connected.
7. Contact Support: If the issue persists after trying the above steps, you can contact TP-Link support for further assistance. Visit https://www.tp-link.com/support/faq/1... សម្រាប់ការណែនាំដោះស្រាយបញ្ហាបន្ថែម។
By following these steps, you should be able to diagnose and resolve the issue of your Deco network losing internet access.
បន្ថែមមតិយោបល់ថ្មី។