សៀវភៅណែនាំអ្នកប្រើប្រាស់ សំណួរ និងចម្លើយចម្លើយ
ថ្ងៃទី 23 ខែមករា ឆ្នាំ 2025 - ម៉ោង 02:46 ព្រឹក
The call control may not be working with your ShoreTel softphone due to a few possible reasons. One reason could be that the ShoreTel Telephony Interface is not installed properly, or the Mitel/ShoreTel softphone failed to configure properly. Here are the steps you can follow to check the installation and configuration:
1. បើកផ្ទាំងបញ្ជានៅលើកុំព្យូទ័ររបស់អ្នក។
2. Click on "Phone and Modem" or "Telephony" (depending on your operating system).
3. In the "Phone and Modem" or "Telephony" window, go to the "Advanced" tab.
4. Verify that "ShoreTel Remote TAPI Service Provider" is listed. You can refer to the Jabra manual for a screenshot of how it should appear.
5. Click on "Configure" to open the ShoreTel Remote TSP dialog.
6. នៅក្នុងផ្នែក "ការប្រើប្រាស់អ្នកផ្តល់សេវា" សូមប្រាកដថា "ប្រើអ្នកផ្តល់សេវានេះ (បើកដំណើរការ)" ត្រូវបានជ្រើសរើស។
7. If you cannot verify these steps or if the ShoreTel Remote TAPI Service Provider is not listed, it indicates that it is not installed properly. In that case, you should reinstall it and then reboot your computer.
8. Finally, check the Jabra Direct home screen to ensure that the ShoreTel integration displays the "Ready" status.
By following these steps, you can confirm whether the ShoreTel Telephony Interface is installed correctly and properly configured. If you are still experiencing issues with call control, it is recommended to reach out to Jabra support for further assistance.
សម្រាប់ការណែនាំលម្អិតបន្ថែម និងការដោះស្រាយបញ្ហា អ្នកអាចយោងទៅ Jabra Evolve2 75 USB-A MS Teams Beige manual, which can be found on the Jabra support webគេហទំព័រ។
បន្ថែមមតិយោបល់ថ្មី។