Invoicing Process Guide - Belgium

Important Information Before Using This Guide

This guide is for suppliers receiving Purchase Orders (PO) associated with Johnson Controls BV/SRL and who have migrated to Oracle Fusion – Supplier Portal. If you are not involved in this migration, please disregard this guide. If uncertain, contact your regular JCI local point of contact or email: supplierhub-emea@jci.com.

Invoicing Information from Purchase Orders

You will receive a Purchase Order (PO) as shown. These POs are related to Oracle Fusion – Supplier Portal. Information on the PO will help you invoice correctly:

1. The legal entity (details for your invoice – Bill to address).
2. Your details (if missing, contact your buyer immediately; it might be a wrong PO).
3. PO number (always state the PO number clearly in your invoice).

Note: The PO shown is a sample.

New Invoice Submission

Purchase Orders issued by our Belgian entity:

Name and address:
Johnson Controls BV/SRL
T Hofveld 6 E
1702 Groot-Bijgaarden
Belgium

VAT numbers:
Belgian VAT ID: BE0402916521

Starting January 1, 2026, Belgian companies with a fixed establishment in Belgium must send invoices through the Peppol network as required by Belgian law. Non-compliance will result in invoice rejection.

If you do NOT have a fixed establishment in Belgium, please send your invoice to EMEA-AP-Invoice@jci.com (Invoice document only).

Compliant Invoices - Smooth Path to Payment

Minimum Invoicing Requirements

Invoices/credit memos must comply with applicable legislation, including EU VAT regulations. Requirements include:

• Full legal name of the supplier
• Full legal address of the supplier
• VAT registration number of the supplier
• Full legal name of the Procurement entity
• Full legal address of the Procurement entity
• VAT registration number of the Procurement entity
• Date of issue
• Date of delivery/services/prepayment (assumed same as invoice date if blank)
• PO number
• Invoice number

Additionally:

• Credit notes must reference the invoice(s) they correct and state the reason.
• Quantity/nature of goods/services
• Net amount per VAT rate
• Unit price
• Any discounts or rebates (if not included in unit price)
• Reference to special schemes (e.g., Self-billing)
• VAT rate
• VAT amount
• Reference to exemption (e.g., intra-EU delivery, export, domestic reverse charge)

To Avoid Duplicates

Submit your invoice only once. Repeated submissions do not speed up processing. Rejected invoices will receive an automatic message with the problem; correct and resubmit.

• Fixed establishment in Belgium: Submit only once via Peppol Network. This is mandatory for compliance.
• NOT a fixed establishment in Belgium: Submit only once to EMEA-AP-Invoice@JCI.com (no-reply; not monitored). Only invoices are accepted; do not send statements or reminders.

For questions about outstanding invoices, contact AP Helpdesk: be.p2p@tycoint.com.

Email Address for Invoices

To ensure seamless processing via EMEA-AP-Invoice@jci.com (for non-fixed establishment in Belgium):

1. Submit via the Supplier Portal OR invoice scanning email, not both simultaneously.
2. One invoice per PDF.
3. Purchase Order number: full format (as on PO), with spaces before and after, on a single line.
4. Correct JCI bill-to address and VAT ID (must match PO details).
5. If possible, include all above details on the first page of your invoice.
6. Include only the invoice/credit memo. Terms and Conditions can be merged into one document.
7. Do not send requests or queries to this scanning email address as it is not monitored.

Payments

How to Know When Payment is Done?

Once JCI processes payment, an automatic notification is sent to your remittance email from yourpaymentdetails@jci.com. (If part of the PrimeRevenue programme, you will not receive this notification; log into the PrimeRevenue platform instead).

The notification includes:

• Payment date
• Amount
• Related invoice(s)

Alternatively, log into the Supplier Portal to view payment history and invoice status.

For more information on Invoice Requirements and Payment runs, visit: Procure-to-Pay (PTP) | Johnson Controls.

Purchase Orders Received from Other Entities

Please Note: For invoices against Purchase Orders from other Johnson Controls entities, continue to send them electronically as per the current process, NOT as presented in this guide.

Important Points to Remember

• Always include the Purchase Order number in your invoice.
• Check who sent the Purchase Order (top left of PO) to know whom to bill.
• Include the correct VAT ID in your invoice.
• Fixed establishment in Belgium: Submit through Peppol network.
• Not fixed establishment in Belgium: Send to supplierhub-emea@jci.com.
• To learn about our Payment process, visit: Procure-to-Pay (PTP) | Johnson Controls.