HERO Handbook for Excellent Restaurant Operations

The Washington Hospitality Association presents the HERO Handbook, a comprehensive guide designed to assist restaurant operators in Washington state. This essential resource provides detailed information on navigating the complex landscape of laws, regulations, and best practices crucial for successful restaurant management.

This handbook is sponsored by Equifax, supporting the association's mission to empower businesses within the state's vibrant foodservice industry.

Key Features and Content

The HERO Manual covers a wide array of critical topics, including:

• Navigating state and federal laws and regulations
• Understanding tax obligations, such as sales tax and business & occupation tax
• Best practices for employee management, including labor laws and safety
• Food safety standards and operational guidelines
• Specific guidance for various restaurant types and services

This guide aims to equip restaurant owners and managers with the knowledge needed to operate efficiently, compliantly, and profitably in Washington state.