Overview
This document provides instructions for the Pristar P15 Label Printer, a compact and portable Bluetooth thermal printer designed for easy label creation.
Bluetooth Connectivity Reminder: To ensure proper functionality, please turn on the Bluetooth function of your mobile phone and connect to Bluetooth via the 'Marklife' APP terminal. For Android users, ensure location services are enabled for the app to successfully search for the printer.
For additional information and support, please contact: pristar_service@outlook.com
Packing List
- Printer*1
- Instruction Manual*1
- USB Cable*1
- Consumables*1
Note: The actual quantity of consumables shipped may vary depending on the specific package.
Product Appearance
Buttons
[Power Button]: Long press for 3 seconds to turn the printer on or off. The printer will automatically turn off if not used for more than 20 minutes.
[Compartment Open Button]: Opens the top cover of the paper compartment.
[Print Self-Test Page]: Press the power button twice in quick succession.
Indicator Status
- Green light on: Charging Complete / On / Standby.
- Red Light On: Charging In Progress / Out of Paper / Overheating.
- Red Light Flashing: Battery Low.
- Blue Light On: Bluetooth is connected, ready to print.
The product is a compact, portable label printer featuring a Type-C port.
Charging Instructions
Interface: Type-C
Battery: 1200mAh
Input: 5V / 1A. This printer is not equipped with a power adapter; a standard USB charging socket can be used.
If the printer will not be used for an extended period, please charge it every 3 months to prevent degradation of the lithium battery.
Label Installation and Replacement
Installation of Consumables
Steps: Open the cover, Install the consumables, Close the cover.
Replacement of Consumables
Steps: Open the cover, Replace the consumables.
APP Download & Bluetooth Connection
Scan the provided QR codes to download the 'Marklife' APP from the Google App Store or Apple App Store.
Ensure Bluetooth is enabled on your mobile device. Open the 'Marklife' APP and tap "not connected" in the upper left corner. Search for the printer and follow the on-screen instructions to establish a connection between your mobile phone and the printer.
Caution: Do not attempt to connect the printer through your phone's general Bluetooth settings; always connect via the 'Marklife' APP.
Troubleshooting
LED Light Alerts
| Light Alert | Fault and Cause | Solution |
|---|---|---|
| Red light on | No consumables detected Consumables used up / not installed properly |
Replace or reinstall consumables |
| Red light flashes | Low battery Low battery will result in unclear printing |
Connect to the power to charge |
Print Head Issues
Print Head Failure
If printed paper exhibits a fixed vertical white line, the print head may be dirty or damaged. Clean the print head first. If the problem persists, replacement of the print head is necessary.
Cleaning the Print Head
- Turn off the printer, open the paper compartment, and remove the paper roll.
- Gently wipe the print head with a cloth or cotton swab lightly dampened with medical alcohol.
- After cleaning, wait 1-2 minutes to ensure the alcohol has completely evaporated before using the printer.
Caution: Avoid touching the print head directly to prevent damage. Especially immediately after printing, allow the print head to cool down to avoid burns from overheating.
Poor Print Quality
If the print quality is unsatisfactory, try the following steps:
- Clean the print head (refer to the previous cleaning method).
- The label paper may be of inferior quality; try replacing it with a different type.
