BZBGEAR BG-STREAM-DE

User Manual

1 Channel SDI/HDMI Encoder/Decoder/Recorder with Audio/USB 3.0 for Storage

Statement

Please read these instructions carefully before connecting, operating, or configuring this product. Please save this manual for future reference.

Safety Precaution

To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion during transportation, storage, and installation.
The housing of this product is made of organic materials. Do not expose to any liquid, gas, or solids which may corrode the shell.
Do not expose the product to rain or moisture.
To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried out by qualified technicians.
Do not use the product beyond the specified temperature, humidity, or power supply specifications.
This product does not contain parts that can be maintained or repaired by users. Damage caused by dismantling the product without authorization from BZBGEAR is not covered under the warranty policy.
Installation and use of this product must strictly comply with local electrical safety standards.

Introduction

The BG-STREAM-DE provides a user-friendly experience with intuitive front-panel controls for recording, streaming, and source selection. It supports high-speed recording through its USB 3.0 interface, accommodating various input formats for flexibility. The rear panel features an RJ45 port for reliable internet connectivity and two USB 2.0 ports for peripherals like a keyboard and mouse, facilitating local control. The device meets diverse display and recording needs with a maximum resolution of 1080p at 60/50fps, advanced video features such as H.265/H.264/AVC encoding, and multiple output resolutions. Its audio capabilities include AAC input streams for high-quality sound.

The RJ45 port supports 10/100/1000Mbps Ethernet, and the device is compatible with streaming protocols such as NDI, Dante AV-H, RTSP, RTMP, and HLS, offering extensive streaming flexibility. Users can record in MP4, TS, and MOV formats and utilize various streaming formats. Control options include a USB keyboard and mouse or a comprehensive web UI for system configuration. Additionally, the device supports firmware upgrades and features LED indicators for easy monitoring, ensuring seamless operation in various streaming environments.

Features

Versatile Connections: HDMI 2.0 & SDI inputs; HDMI 2.0 (PGM), HDMI & SDI (Loop-through) outputs
Comprehensive Audio: 3.5mm analog input & output
Recording & Streaming: 1080p60 (MP4, TS, MOV); supports NDI, Dante AV-H, RTSP, RTMP, HLS, SRT, TS
Simple Network Configuration: DHCP Client support
Control Options: Convenient control via USB keyboard/mouse and web UI
Intuitive LED Indicators for status monitoring
Hardware compression in real-time mode
Firmware upgradeable
Enhanced Functionality: USB 3.0 for storage

Packing List

1x BG-STREAM-DE
1x 12V DC Adapter

Specifications

Technical Specifications

Parameter	Value
Max FPS	1920×1080p@60/50fps
Recording Modes	Hardware Compression, Real-Time Mode
Input Interfaces	Video: 1xHDMI, 1xSDI
Input Interfaces	Audio: 1x3.5 mm Phone Jack
Output Interfaces	Video: 1xHDMI 2.0 (PGM), 1xHDMI (Loop-through), 1xSDI (Loop-through)
Output Interfaces	Audio: 1x3.5 mm Phone Jack
Video Support	H.265/H.264/AVC, Baseline/Main/High Profile
	Support input / output resolutions:
	3840×2160p@60/50fps (Output only)
	3840×2160p@30/25/24fps (Output only)
	1920x1080p@60/50fps
	1920x1080p@30/25/24fps
	1920×1080i@60/50fps
	1280×720p@60/50fps
	1280×1024p@60fps
	1280x960p@60fps
1024×768p@60fps
800x600p@60fps
640×480p@60fps
720x480p@60fps
720x576p@50fps
720x480@60fps
720x576i@50fps
Audio Support	Input Audio Stream: AAC
Network Features	1xRJ45 for 10/100/1000Mbps Ethernet, DHCP Client
Streaming Protocols	NDI Support (Separate License with NDI Required)
	Dante AV-H (Separate License with Dante AV-H Required)
	TS Over UDP (Unicast & Multicast)
	RTSP Over HTTP/TCP/UDP (RTSP Elementary Stream), RTMP (Publish), HLS
Recording Formats	MP4/TS/MOV
Additional Features	Web UI for System Configuration
	Firmware Upgradable
	LED Indicator
	1xUSB 3.0 Host for USB Storage, 2xUSB 2.0 (For Keyboard and mouse usage)
Dimensions (W x D x H)	8.0in x 3.9in x 1.6in [203mm x 100mm x 41mm]

Operation Controls and Functions

Front and Rear Panel Layout

The device features various ports and controls. The following describes each numbered item as indicated in the product image:

Rear Panel Ports:

1. SDI In: Input for SDI Source.
2. SDI Loop: Output for SDI Loop.
3. HDMI In: Input for HDMI Source.
4. HDMI Out: Output for HDMI Source (for monitoring).
5. Line In: Input for Line Audio.
6. Line Out: Output for Line Audio.
7. HDMI Out (PGM): HDMI Program Output (Current Livestream Output).
8. USB 2.0: For Keyboard and Mouse Usage.
9. DC In: 12V DC Power Input.
10. Ethernet: Connects Unit to the Network for Streaming and Web GUI.

Front Panel Controls and Indicators:

11. Power Switch: Turns Unit On/Off.
12. USB 3.0: Host for USB Storage.
13. Record, Stream, Source Buttons: Selects Active Function.
14. LED Indication Lights: Indicates Recording, Streaming, HDMI, and SDI Activity.

Web UI

To access the BG-STREAM-E Web UI, open an IP Finder tool and search for the device's IP address. Identify the correct IP address by matching it with the device's MAC address, then use it to open the control interface.

The Web UI is an intuitive interface that allows users to easily control the BG-STREAM-E from a standard PC or portable devices (e.g., Android, iPhone, iPad, etc.), providing a more convenient and flexible control experience.

Access and Login Instructions

The default login credentials are:

Username: admin
Password: 0000

A user login screen typically displays fields for 'Account' (Username) and 'Password', with a 'Login' button.

Connection Diagram

The following describes the typical connections for the BG-STREAM-DE:

Input Connections:

SDI Video Source Input: Connects to a 3G-SDI source.
HDMI Video Source Input: Connects to an HDMI 2.0 source.
Audio Line In: Connects to an external audio source (3.5mm).

Output Connections:

SDI Output for Monitoring: Loop-through output for SDI.
HDMI Output for Monitoring: Loop-through output for HDMI.
HDMI Output (PGM): Program output via HDMI 2.0 for audience view or main display.
Audio Line Out: Output for line audio.

Other Connections:

External USB Drive for Local Storage: Connects to USB 3.0 port for recording storage.
USB 2.0 Ports: For connecting keyboard and mouse for local control.
12V DC Power Input: Connects to the power adapter.
Ethernet Port: Connects to the network for streaming and Web GUI access.

Legend:

3G-SDI: Indicates SDI connections.
HDMI 2.0: Indicates HDMI 2.0 connections.
3.5mm: Indicates audio connections.
USB 2.0: Indicates USB 2.0 connections.
USB 3.0: Indicates USB 3.0 connections.
12V DC Power: Indicates power input.
CAT 5e/6: Indicates Ethernet cable type.

Troubleshooting

Problems	Causes	Solutions
No Power / All LED off	Power supply not connected, connected fully, or wrong power supply.	Check if the power supply is connected correctly and the output voltage value is within recommended specifications.
No sound or sound issues	The HDMI connection is faulty, the audio format is not supported by the displays, or the source player is set to another port for audio output.	Check if the HDMI cables are connected correctly. Check if the audio format is supported by the display and that a user has not changed the supported audio format on the player's audio output. Ensure output settings from the HDMI source device are set correctly.
No picture or picture flickers	The HDMI cable may be faulty or the category cable quality is faulty.	Check if the HDMI and category cable connections are correct and undamaged. Change to another good working HDMI cable or category cable (CAT6 or better cable is recommended).

Tech Support

For technical questions, BZBGEAR offers several resources:

BZBGEAR Support Page: Visit bzbgear.com/support for helpful information and tips.
Knowledge Base: Find detailed tutorials, quick start guides, and step-by-step troubleshooting instructions at bzbgear.com/knowledge-base.
YouTube Channel (BZB TV): Watch how-to videos for setup, configuration, and more at youtube.com/c/BZBTVchannel.

For more in-depth support, contact a technical specialist:

Phone: 1.888.499.9906
Email: support@bzbgear.com
Live Chat: Visit bzbgear.com.

Limited Product Warranty Terms

Pro Line: 5-year warranty from the date of purchase for AV/Broadcasting products bought on or after August 1, 2024.
Essential Line: 3-year warranty from the date of purchase for AV/Broadcasting products bought on or after August 1, 2024.
Cables: Lifetime Limited Product Warranty.

For complete warranty information, please visit bzbgear.com/warranty.

For questions, please call 1.888.499.9906 or email support@bzbgear.com.

Mission Statement

BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment ranging from AVoIP, professional broadcasting, conferencing, home theater, to live streaming solutions. BZBGEAR prides itself on unparalleled customer support and services. The team offers system design consultation and highly reviewed technical support for all products in its catalog. BZBGEAR delivers quality products designed with users in mind.

Copyright

All contents in this manual and its copyright are owned by BZBGEAR. No one is allowed to imitate, copy, or translate this manual without BZBGEAR's permission. This manual contains no guarantee, standpoint expression, or other implies in any form. Product specification and information in this manual is for reference only and subject to change without notice.