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Your Xfinity Streaming Setup

This guide will help you set up your new Xfinity Wireless TV Box and Voice Remote.

Included components:

  • Wireless TV Box: The main streaming device.
  • Voice Remote: For controlling your TV and services.
  • Power adapter: To power the Wireless TV Box.
  • HDMI cable: To connect the Box to your TV.

Setup Instructions

Step 1: Prepare Your Devices

Before you begin, ensure your Xfinity Wireless Gateway is powered on and activated, and within range of your Streaming TV Box. You can also use an Ethernet cable (not included) for a wired connection.

Please remove any protective clear film from your devices.

If you have a Primary TV Box, ensure it is also powered on and activated.

Step 2: Connect to Your TV

Securely connect one end of the HDMI cable to the HDMI port on your TV and the other end to the HDMI port on the Wireless TV Box. Turn on your TV and select the appropriate HDMI input source.

Diagram Description: Shows an HDMI cable connecting the Wireless TV Box's HDMI port to the TV's HDMI input port. Labels indicate "HDMI on TV", "HDMI", and "Power" on the box.

Step 3: Power Up the Box

Plug the supplied power adapter into an electrical outlet. Connect the other end of the power adapter to the Power port on the Wireless TV Box.

Once the power indicator light on the Box illuminates, it is ready. Only use the supplied power adapter. Avoid using outlets controlled by dimmers.

Diagram Description: Shows the power adapter plugged into a wall outlet and its connector plugged into the "Power" port on the Wireless TV Box.

Step 4: Activate the Remote

Remove the pull tab from the back of the Voice Remote. Aim the remote toward the Wireless TV Box and wait for onscreen instructions to complete the setup and pairing process.

Diagram Description: Shows the Voice Remote with a "Pull tab" indicated on the back. Text notes "2 AA batteries installed".

Service Billing

The billing for your new Xfinity service(s) will begin within 5 days from the date your order for service(s) is placed.

Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

Note: The country code selection is for non-US models only and is not available to all US models. Per FCC regulation, all WiFi products marketed in the US must be fixed to US operation channels only.

Models: XiOne, 4K WiFi 6 Global Streaming TV Device

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