ELECOM UCAM-CF20FB User Manual

Before using

Please read through the following contents before using.

Safety Precautions

• ✔️ Please connect this to a USB-A port supplying 5V, 500mA power.
• ✔️ This product's stand may not be able to fit on your laptop or display screen.
• ✔️ If you are unable to fit the stand on, please place it on a flat surface.
• ✔️ Please ensure that this product is placed such that the cable is not pulled taut when using. If the cable is pulled taut, this product may fall off when the cable is caught and pulled. This may cause damage to the product and surrounding devices.
• ✔️ When changing the direction of the camera, please ensure that you hold down the stand portion while moving it. Moving it forcibly may cause the product to fall from where it is placed. This may cause damage to the product and surrounding devices.
• ✔️ Please do not place the camera on an uneven or slanted place. This product may fall off the unstable surface. This may cause damage to the product and surrounding devices.
• ✔️ Please do not attach the camera to soft items or structurally weak parts. This product may fall off the unstable surface. This may cause damage to the product and surrounding devices.

Precautions

• ? Please do not touch the lens using your fingers. If there is dust on the lens, use a lens blower to remove it.
• ? Video calls above VGA size may not be possible depending on the chat software you use.
• ? Depending on the internet environment you are using, you may not be able to use every software.
• ? Sound quality and video processing may not perform well depending on your hardware's processing capabilities.
• ? Due to the nature of this product and depending on your computer, your computer may stop recognizing this product when it enters standby, hibernation or sleep mode. When in use, cancel settings for standby, hibernation or sleep mode.
• ? If the PC does not recognize this product, disconnect it from the PC and try connecting it again.
• ? When using the camera, please do not set the computer to battery-saving mode. When switching your computer to battery-saving mode, please end the application that the camera is using first.
• ? This product is made for Japanese domestic use. Warranty and support services are not available for use of this product outside of Japan.
• ? This product uses USB2.0. It does not support USB1.1 interface.

Cleaning the Product

If the product body becomes dirty, wipe it with a soft, dry cloth.

Use of a volatile liquid (such as paint thinner, benzene or alcohol) may affect the material quality and color of the product.

Name and function of each part

The ELECOM UCAM-CF20FB webcam features the following components:

• Joint: Allows vertical movement of the camera.
• Camera lens: Captures images.
• LED: Blinks white during video recording.
• Built-in Microphone: Picks up audio.
• Infra-red light for face recognition: Blinks during face recognition. This light may or may not be visible depending on the individual.
• Multistand: Designed to attach to a display or be placed on a flat surface.
• USB connector: Connects to the PC USB-A port.

How to use the camera

Step 1: Attaching the camera

Attach the camera and adjust the vertical angle. It is recommended to attach it above the display.

When attaching to the display of a laptop: The stand clips onto the top of the laptop screen.

When placing it on a flat surface or the table: The multistand can be positioned to rest stably.

Step 2: Connecting the camera

1. Insert the USB connector of the camera into the USB-A port of the PC. You can insert or remove the USB even when the PC is switched on. Please ensure that the USB connector is oriented correctly (right side up) and connect it securely.
2. The driver will be installed automatically. This product can now be used.

Continue on to applications you want to use it with:

• Set up Windows Hello Face
• Use with other chat software

Set up Windows Hello Face

Before setting up

• To use face recognition, you must update to the newest version of Windows 10 from Windows Update. Manually carry out Windows Update if it is deactivated. Please refer to Microsoft support information for details on Windows Update.
• To use face recognition with specific editions of Windows 10 (Enterprise 2016 LTSB, IoT Enterprise 2016 LTSB, Enterprise 2015 LTSB, IoT Enterprise 2015 LTSB), you must download the driver installer from the ELECOM website. Please install these drivers before setting up face recognition.

Set up Windows Hello Face: Install the driver

Note: The following steps are for Windows version “20H2”. The display may differ for other versions, but the operation remains the same.

Set up face recognition

• To set up Windows Hello face recognition, you must first set a PIN. Please refer to Microsoft support information for how to set a PIN.
• 1. Click on the [Windows logo] on the lower left of the screen and click on the [gear icon] for Settings.
• 2. Click on "Accounts". The "Accounts" page will appear.
• 3. Click on "Sign-in options".
• 4. Click on "Windows Hello Face" and then click the displayed [Set up] button. "Windows Hello setup" will be displayed.
• 5. Click [Get started].
• 6. Key in your PIN when prompted.
• 7. The image captured by the camera will appear. Follow the on-screen instructions and keep looking directly at the screen until registration is done.
• 8. Face recognition is complete when "All set!" appears. You can click [Close].
• Tip: If you wore glasses while setting up face recognition, selecting "Improve recognition" will allow your PC to recognize you whether you are wearing them or not.
• 9. Face recognition is correctly set up when "You're all set up to sign in to Windows, apps, and services with your face." appears.

To unlock the screen

1. Face the camera directly when the lock screen is on. When your face is recognized, "Welcome back, (User Name)!" is shown.
2. Click using your mouse or press the "Enter" key on your keyboard. The lock screen will be unlocked and your desktop will be displayed.

Install the driver

Note: The driver is in Japanese only.

The driver is specifically for the following Windows 10 editions:

• Windows 10 Enterprise 2016 LTSB
• Windows 10 IoT Enterprise 2016 LTSB
• Windows 10 Enterprise 2015 LTSB
• Windows 10 IoT Enterprise 2015 LTSB

For other editions, face recognition can be used without installing a driver.

Download the driver

Download the installer program for the face recognition driver from the ELECOM website:

https://www.elecom.co.jp/r/220

Note: The driver is in Japanese only.

Install the driver

Before reinstalling:

• Connect the camera to your PC and ensure that it can be used.
• Please log on using a user account with administrative rights.
• It is recommended to end all Windows programs (application software) before installation.

1. Unzip the downloaded "UCAM-CF20FB_Driver_vX.X.zip" onto your desktop.
2. Double click on "Setup(.exe)" found in the unzipped folder. The installer will start up.
3. Click [Yes] when the "User Account Control" window appears.
4. Click the [Install] button (represented by text like "インストール" in the installer).
5. Check "Restart now" (represented by text like "今すぐ再起動する") and click the [Finish] button (represented by text like "完了").

Note: A restart may not be necessary depending on your PC. Installation will be completed without restarting in this case.

Preparation for face recognition setup is complete once Windows restarts. You can then continue with face recognition setup.

Set up Windows Hello Face: Set up face recognition

Use with other chat software

Please use the chat software's camera settings. The setup instructions for a representative chat software are shown here as an example. For other software, please refer to the manual for the software you are using.

Use with Skype™

The following images show instructions for "Skype for Windows Desktop". The display for the Microsoft Store application may differ, but the steps are generally the same.

1. Check that the camera is connected to your PC before starting up Skype.
2. Click on [User profile].
3. Click on [Settings].
4. Set up "Audio & Video" as shown. If multiple cameras are connected, select "ELECOM 2MP Webcam" from the [Camera] dropdown under VIDEO.
5. If you can see the image taken by the camera, this indicates that it is operating correctly.
6. Select the audio device from "Microphone" under AUDIO. Choose "Microphone (Webcam Internal Mic)" if you are using the camera's built-in microphone.

You can now use this product with Skype.

Use with Zoom

1. Check that the camera is connected to your PC before starting up Zoom.
2. Click on the [Settings] icon.
3. Select "Video".
4. If multiple cameras are connected, select "ELECOM 2MP Webcam" from the [Camera] dropdown.
5. If you can see the image taken by the camera, this indicates that it is operating correctly.
6. Select "Audio".
7. Select the audio device from "Microphone". Choose "Microphone (Webcam Internal Mic)" if you are using the camera's built-in microphone.

You can now use this product with Zoom.

Basic Specifications

Camera main body

Hardware operating environment

Note: In addition to the above, the environment requirements for each software should be met.

User Support and Limitation of Liability

User Support

Customers purchasing outside Japan should contact the local retailer in the country of purchase for inquiries. ELECOM Co., Ltd. (Japan) does not provide customer support for purchases or usage outside of Japan, nor is foreign language support available. Replacements are made under the terms of the ELECOM warranty but are not available from outside of Japan.

Limitation of Liability

• ELECOM Co., Ltd. shall not be liable for any lost profits or special, consequential, indirect, or punitive damages arising out of the use of this product.
• ELECOM Co., Ltd. will have no liability for any loss of data, damages, or any other problems that may occur to any devices connected to this product.

Windows Hello Face supporting Web Camera UCAM-CF20FB User Manual 1st edition, February 1, 2021.

Specifications and external appearance of the product may be changed without prior notice for the purpose of product improvements. All products and company names mentioned are trademarks or registered trademarks of their respective holders.

© 2021 ELECOM Co., Ltd. All Rights Reserved. MSC-UCAM-CF20FB_JP_enus_ver.1