SNMP CARD CONFIGURATION GUIDE 2024

PART 1 – Configuring network settings

1.1 – Identify your addresses net

To correctly identify the correct segment of your PC's IP address, access the command prompt. Search for "Prompt" in the Windows search bar.

Image Description: Screenshot of a Windows Command Prompt window, displaying the prompt 'C:\Users\Fin>'.

Type ipconfig and press Enter to view the necessary information.

Image Description: Screenshot of a Windows Command Prompt window showing the output of the ipconfig command. It details the IPv4 Address (192.168.1.137), Subnet Mask (255.255.255.0), and Default Gateway (192.168.1.1).

These three parameters (IPv4 Address, Subnet Mask, Default Gateway) will be entered in the Network settings of the WiseFind Software (PHASE 1.8).

1.2 – Check that the SNMP card is inserted inside of the UPS

Image Description: Photograph of an SNMP card, a small circuit board, designed to be inserted into a UPS.

1.3 – Connect the UPS to the company network with the cable net

This assigns an IP address to the SNMP so it can be viewed on the network.

Image Description: Photograph of a standard Ethernet network cable.

PHASE 1.4 - Program Installation WiseFind

The Wisefind program is available for your PC at the following link: https://mega.nz/file/kow3UKKS#s9OLTD3c3Q7onc-NrFMHAb3mYaHyZ62jd0Uk9ndwKwU

STEP 1.5 - Open the program WiseFind

Image Description: Screenshot of the WiseFind software interface, showing a search bar for 'device's LAN IP', and buttons for Serial Number, IP, MAC, Search, Launch, Web, Network, Update, and About.

STEP 1.6 – Press Search to locate the UPS connected to net

The following information will be displayed:

• Serial Number
• IP address
• MAC address

STEP 1.7 – Assign IP address to SNMP

(For this step, contact your IT consultant)

Press Network and enter the addresses found in PHASE 1. From the Ethernet card, you need to:

• Copy the IPv4 address (e.g., 192.168.1.X) and paste it into the Network settings of the Wisefind Software (IP), changing the last number (e.g., 192.168.1.Y).
• Copy the Subnet Mask address and paste it into the Network settings of the Wisefind Software (Netmask).
• Copy the default Gateway address and paste it into the Network settings of the Wisefind Software (Gateway default).

Image Description: Screenshot of the WiseFind Network configuration window, displaying fields for IP, Netmask, and Gateway, with options to obtain IP by DHCP or use a following static IP.

1.8 – Viewing the configuration panel of the SNMP

If the Network data has been entered correctly, it will be possible to access the SNMP configuration panel by pressing Launch Web.

1.9 – Access to the configuration panel of the SNMP

If the card was purchased in 2023-2024, the passwords to access will be as follows:

• User name: admin
• Password: SNMPadmin2023

For cards purchased before 2023, the access credentials are as follows:

• User name: admin
• Password: KHadmin0592

Image Description: Screenshot of the SNMP configuration panel login screen, showing fields for 'User name' and 'Password', with a 'Login' button and language selection.

TROUBLESHOOTING

To avoid browser problems, it is recommended to use Google Chrome as your default browser.

In case of problems, it is advisable to delete the cookies and cache of the browser:

• Open Chrome on your computer.
• Click 'More', then 'More Tools'.
• Select a time frame at the top.
• Select the boxes for 'Cookies And others data of the sites' and 'Images And files stored in the cache'.
• Click 'Clear data'.

PART 2 – Check the software version

The card may need to be updated to a newer version. To check whether the card needs an update, verify the version from the Wisefind software. Alternatively, if you have access to the configuration panel, navigate to Auxiliary function → System Upgrade → Application software version.

2.1 – Updated version: V3.05.03.0

If the firmware of your SNMP card is version 3.05.03.0, NO UPDATE IS NECESSARY. This means you are using the latest version and the card is ready to be configured.

2.2 - Version to update: V3.04 and previous (V3.01 – 3.02 – 3.03)

If the firmware of your SNMP card is prior to version 3.05, it is advisable to update to the latest available version, which can be downloaded from the following link: https://mega.nz/file/3k5E3ZZQ#rbYow4x_nqn5xLzt130T1H0MAe68LwK-PnTaZhA4Asc

Once the file has been downloaded, to proceed with the installation, navigate to Auxiliary function → System Upgrade → Local Upgrade → Browse → Select the update software downloaded previously → Upgrade.

The update procedure will take a few minutes. Once the installation is complete, close and reopen the Wisefind software and wait for the UPS to appear to be accessible via IP.

As soon as the SNMP card is correctly connected, it will be necessary to change some settings from the initial configuration panel. The settings vary depending on the UPS model to be configured.

Below is the combination between the UPS models and the related protocol for operation:

Part 3 will provide details on the fields where to enter the correct protocol.

PART 3 – Configuring UPS Settings | Single phase | IST3

Image Description: Screenshot of the initial UPS configuration panel interface, showing various monitoring parameters like Bypass voltage, Input voltage, Battery voltage, Output voltage, etc.

3.1 – Changing Baud Installments

For correct operation, a specific value must be entered in the Baud Rate item. To access the dedicated section, follow the procedure: Setting → Serial Port Setting.

From the screen, modify the value entered under the Baud Rate item.

IST3 single-phase configuration:

• COM 1 - Baud Rate: 2400
• COM 2 - Baud Rate: 2400

Image Description: Screenshot of the 'Setting / Serial port setting' configuration screen, listing COM1 and COM2 with their respective Baud rates set to 2400.

3.2 - Modification Protocol

For correct operation, the communication protocol must be modified. To access the dedicated section, follow the procedure: Management → Device Management → Power → UPS → Box selection → Edit.

Image Description: Screenshot of the 'Management / Device management / Device management parameters – Basic Parameters' window, showing settings for UPS, Manufacturer, Communication method, Protocol, etc.

For the IST3 model, the Communication Protocol must be: WRWF-1101-15338-01_1P.

3.3 – Insertion of parameters device

For correct configuration, you must enter the device information. Part of the required information can be obtained from the label of the continuity system.

Image Description: Screenshot of the 'Management / Device management / Device management parameters – Device Parameters' window, showing fields for Device Brand, Device Model, Battery Rated Capacity, Serial number, etc.

PART 4 – Configuring UPS Settings | Three-phase | IST7

Image Description: Screenshot of the initial UPS configuration panel interface, showing various monitoring parameters.

4.1- Changing Baud Installments

For correct operation, a specific value must be entered in the Baud Rate item. To access the dedicated section, follow the procedure: Setting → Serial Port Setting.

From the screen, modify the value entered under the Baud Rate item.

Three-phase IST7 configuration:

• COM 1 - Baud Rate: 9600
• COM 2 - Baud Rate: 9600

Image Description: Screenshot of the 'Setting / Serial port setting' configuration screen, listing COM1 and COM2 with their respective Baud rates set to 9600.

4.2 - Modification Protocol

For correct operation, the communication protocol must be modified. To access the dedicated section, follow the procedure: Management → Device Management → Power → UPS → Box selection → Edit.

Image Description: Screenshot of the 'Management / Device management / Device management parameters' window for a three-phase system.

For the IST7 model, the Communication Protocol must be: WRWF-1201-04_3I3O.

4.3 – Insertion of parameters device

For correct configuration, you must enter the device information. Part of the required information can be obtained from the label of the continuity system.

Image Description: Screenshot of the 'Management / Device management / Device management parameters – Device Parameters' window for a three-phase system.

PART 5 – IST6 and IST7 Display Settings 60-200kVA

5.1 – Access functions from the UPS display

1. Log in with the following passwords depending on the UPS model:

• IST6 Password: 222
• IST7 60-200kVA Password: 888888

2. Click the "gear" icon ⚙️ to go to the settings page.

3. Click "Comm. Setting".

Image Description: Screenshot of the UPS display's 'Setting manage-user' menu, with icons for various settings including 'Cabinet setting', 'Battery setting', 'Comm. setting', etc. The 'Comm. setting' option is highlighted and numbered '3'.

The image below shows the default setting for "Comm. setting". You must change "SNMP protocol type" to Modbus for proper operation.

Image Description: Screenshot of the 'Comm. setting' screen on the UPS display, showing fields for Modbus address, Modbus baud rate, SNMP protocol type (set to 'SNMP'), and SNMP control function (set to 'On').

You must select SNMP Control Function "active" if you want SNMP to be able to turn on/off the UPS.

Image Description: Screenshot of the 'Comm. setting' screen on the UPS display, showing Modbus settings and SNMP control function set to 'On'.

PART 6 – Configuring email address for notifications

6.1 – Entering your email address to receive emails notifications

To receive notifications on the operation of the UPS via email, enter your contact in the Management → User Management → Edit → Confirm section.

Image Description: Screenshot of the 'Management/User Management' interface, showing a list of users with their roles and settings.

Image Description: Screenshot of the 'Management – User management edit' screen, with fields for Username, Password, Department, Email, and alarm settings.

The UPS is now set to send notifications to the reference email address.

6.2 – Checking the parameters of your address email

To check the settings relating to email reception, navigate to the section: Management → Alarm Management → Alarm Mode → Email Alarm.

CASE 1 – Use of AEC servers for forwarding EMAILS

Once the SNMP Card software has been updated, there will be pre-compiled data that will allow you to receive notifications relating to the UPS via email. To use this function, enable it by selecting 'Enable' → 'Save' option.

If problems occur in receiving emails, the reference port number may need to be changed. Test with the following ports: 25, 465, 587.

Image Description: Screenshot of the 'Management – Alarm Management – Alarm Mode – Email Alarm' configuration screen, showing SMTP server, send email address, username, SSL, port number, and password fields.

CASE 2 – Using your own server to forward emails

It is possible to configure your email account to forward emails. The corresponding values must be entered: SMTP Server, Send email address, Username, Port number, Password.

Attention!! The password to enter is not the standard password to access the mailbox but the second-level password generated within your Mail account.

AEC International DOES NOT provide assistance relating to configuring your personal email to receive notifications.

PART 7 – Configuration Alarms

7.1 – Entering battery voltage to configure alarms

It is possible to configure alarms according to your needs. Predefined parameters in the software can be modified. To access the section: Management → Alarm Management → Power → UPS → AEC → Protocol selection.

Image Description: Screenshot of the 'Alarm Setting Section' within the software, displaying various alarm events and their handling parameters.

Image Description: Screenshot of the 'Threshold setting section' for Battery Voltage, showing alarm levels, values, and delays.

The 'Threshold setting – Battery Voltage' section allows you to set battery voltage values to correctly configure alarms. To enter the correct data, you need to know the number of batteries connected to the device.

A value must be set for each type of alarm (in the example shown, there are 2 batteries):