WIZARPOS Q3 User Manual

01 Packing List

• WIZARPOS Q3 Device
• USB Cable
• 3.8V Lithium Battery

Device Overview

Front View

The front of the device features:

• 1 Power Indicator: LED for power status.
• 2 CTLS Indicators: Indicators for contactless payment status.
• 3 4.0" Capacitive Touch Screen: The main display and input interface.
• 4 Return Button: Navigates back to the previous screen.
• 5 Menu Button: Accesses device menus.
• 6 Home Button: Returns to the main desktop.
• 7 IC Card Reader: Slot for inserting chip-based payment cards.

Side Views (Left and Right)

The sides of the device include:

Left Side:

• 1 Magnetic Card Reader: Slot for swiping magnetic stripe cards.
• 2 Lanyard Hole: For attaching a lanyard.
• 3 Volume Up Key: Adjusts audio volume.
• 4 Volume Down Key: Adjusts audio volume.
• 5 Power Key: Turns the device on/off or wakes/sleeps the screen.
• 6 USB Type-C Port: For charging and data transfer.

Top and Bottom Views

The top and bottom of the device feature:

Top View:

• 1 Lanyard Hole: For attaching a lanyard.
• 2 Magnetic Card Reader: Slot for swiping magnetic stripe cards.

Bottom View:

• 3 IC Card Reader: Slot for inserting chip-based payment cards.
• 4 MIC: Microphone for audio input.

Back View

The back of the device includes:

• 1 Magnetic Card Reader: Slot for swiping magnetic stripe cards.
• 2 Speaker: For audio output.
• 3 Battery Compartment Cover: Access to the battery.
• 4 Camera: For scanning or image capture.
• 5 Fill Light: Illuminates the camera area.
• 6 Contactless Card Reader: Area for tapping contactless cards.

Internal Components (Back View Detail)

Inside the battery compartment or accessible from the back:

• 1 Battery Connector: Connects the battery.
• 2 TF Card Slot: Slot for a microSD card.
• 3 Micro SIM Card Slot: For cellular network connectivity.
• 4 SAM Card Slot or Second SIM Card Slot: For secure access module or an additional SIM card.

Getting Started and Operation

07 Open Battery Compartment Cover

To access the battery compartment:

1. Use a PH000 Phillips screwdriver to remove the 4 screws securing the cover.
2. Open the battery cover by applying force in the direction indicated by the arrow.

08 Operating Instructions

Before Use:

1. Install the battery and secure the battery cover.
2. Charge the device if the battery is low.

Power On and Off:

1. Press and hold the "Power" key for 3 seconds to power on the POS.
2. After secure booting, the desktop will display, allowing operation.
3. Short press the "Power" key to turn the LCD on or off.
4. Long press the "Power" key for 3 seconds to power off the POS.

System Setup:

Click the "Setup" icon on the desktop to configure the system settings as needed.

Payment Operation:

Follow the instructions provided by your specific payment application provider.

Bank Card Operation:

1. Insert the IC card face up into the IC card reader.
2. Swipe the magnetic stripe card with the magnetic stripe facing the screen; swiping can be done in either direction.
3. Tap the contactless card near the contactless reader area to read the card.

09 Specification

All features and specifications are subject to change without notice. Contact the WIZARPOS website for more details: http://www.wizarpos.com

10 Safety Precautions for Use

Environmental Conditions:

• Operating Temperature: 0°C~45°C (32°F to 113°F)
• Operating Humidity: 10%~93% No condensation
• Storage Temperature: -20°C~60°C (-4°F to 140°F)
• Storage Humidity: 10%~93% No condensation

General Precautions:

• Do NOT refit the POS; privately refitting financial POS devices is illegal and voids the warranty.
• Users bear all risks associated with installing and using third-party applications.
• Installing too many applications may slow down the system.
• Clean the POS with a dry cloth; do NOT use chemicals.
• Do NOT expose the POS to direct sunlight for extended periods.
• Do NOT use sharp or hard objects to touch the screen.
• Do NOT dispose of the POS, charger, or battery as common household garbage. Please support recycling according to local environmental rules.
• Use only the original battery and charger; using unauthorized ones may cause product damage or personal injury.
• Do NOT put the battery into fire, as it may cause an explosion.
• Do NOT immerse the battery in water; it cannot be used again after water ingress.
• Do NOT short-circuit the battery, as this can cause personal injury or permanent battery damage.
• If the battery is deformed or heats up abnormally, discontinue use and replace it with a new battery.
• Replacing the battery with the wrong model may cause an explosion.

11 WizarPOS Warranty Regulations

WIZARPOS provides after-sales service according to relevant laws. Please read the following warranty terms:

1. Warranty Period: One year for the POS and charger, and 6 months for the battery cell.
2. During the warranty period, WIZARPOS offers free repair/replacement service for non-artificial product failures.
3. Contact WIZARPOS or its authorized distributors for support.
4. Present the product warranty card with accurate information.

Warranty Limitation Clause:

Services will be charged for situations arising from the following reasons, which are not covered under warranty policies:

1. The POS is maintained or repaired by an unauthorized party without WIZARPOS permission.
2. The POS operating system has been unauthorizedly modified by the user.
3. Trouble caused by third-party applications installed by the user.
4. Damage due to improper use, such as dropping, squeezing, impact, soaking, or burning.
5. Absence of a warranty card or inability to provide true information on the card.
6. Expiration of the guarantee period.
7. Other conditions prohibited by law.

12 Description of Environmental Protection

This section details the list of harmful substances in the product and the logo for its environment-friendly use period.

List of Harmful Substances:

Note: 'O' indicates the harmful substance concentration is within the limits specified by GB/T 26572. 'X' indicates that the concentration in one or more homogeneous materials exceeds these limits. Parts marked 'X' are compliant with China RoHS Regulation and EU RoHS Directive.

Environment-Friendly Use Period Logo: This logo indicates that the product will not leak harmful substances during normal usage within the specified period.

13 Troubleshooting

Troubleshooting Table:

Note: 'O' indicates the component is likely related to the issue, 'X' indicates it is unlikely.

WizarPOS Repair Records

For support, contact WIZARPOS or local distributors. For more information, visit the official website: http://www.wizarpos.com

Contact Number: 400-608-2601

Document Version: V1.2, Jul 2020