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Cellgate TrueCloud Portal Guide

Welcome to the Cellgate TrueCloud Portal, a powerful platform designed to streamline your access control management. This guide provides essential information to help you navigate and utilize the portal's features effectively.

Getting Started

The TrueCloud Portal offers a user-friendly interface for managing your Cellgate devices. You can access the portal via user.zapopen.com. This guide will walk you through key functionalities such as navigating the portal, managing users and groups, and utilizing the map view for device monitoring.

Key Features

  • Web Portal Navigation: Understand the layout and functions of the navigation bar, including Dashboard, Manage Callgroups, Users, Groups, Templates, Logs, My Account, and Billing.
  • Dashboard & List View: Get an overview of your properties and devices, and learn how to filter and view device activity.
  • Map View: Visualize your property layout and device locations using Google Maps integration, with options to filter by device status.
  • Device Management: Learn how to trigger gates, take pictures, edit device information, and set schedules.
  • User and Group Management: Create, edit, and manage users and groups, including setting permissions and restrictions.

Support

For any assistance, Cellgate Support can be reached at 1-855-694-2837, opt. 3.

Models: W480 Premium Gate Controller, W480, Premium Gate Controller, Gate Controller, Controller

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