Zendure Home Panel with EV Outlets Installation Manual
Brand: Zendure
Product: Home Panel with EV Outlets
Version: V1.2 (US)
Introduction
This manual provides detailed instructions for the installation and setup of the Zendure Home Panel with EV Outlets. This system is designed to manage power distribution for your home, including charging electric vehicles.
The cover page displays the Zendure logo and the title "Home Panel with EV Outlets Installation Manual". Below the title is an illustration of the Home Panel, highlighting its key features like EV Outlets, Power/Pause button, ZenX Ports, and indicators. Contact information (support@zendure.com) is also provided.
Disclaimer
The Zendure Home Panel with EV Outlet (referred to as Home Panel) must be installed by a licensed electrician familiar with all electrical codes, wiring practices, and home electrical systems. Zendure is not responsible for any accident, damage, or personal injury caused by incorrect installation. Users are responsible for reading all safety guidelines, warnings, and product information, and for complying with all relevant local regulations.
Keep this manual for future reference.
Contents
This manual covers the following topics:
- 1. Before You Begin
- 2. Specifications
- 3. Safety Guidelines (Instructions & Warnings)
- 4. Important Tips
- 5. Product Features (What's in the Box, External, Internal)
- 6. Installation Checklist
- 7. Installation Steps (Preparation, Mounting, Wiring)
- 8. System Commissioning
- 9. Firmware Update, Voice Control
1. Before You Begin
The information in this manual is subject to change. For the latest version, please visit Zendure's Download Center.
2. Specifications
| Category | Details |
|---|---|
| Weight | ≈ 19.4lbs / 8.8kg |
| Dimensions | 11.2 x 4.7 x 19.4in / 285 x 119 x 492mm |
| Max Connected Battery Capacity | 64,380Wh (SSS) or 46,080Wh (LFP) |
| Wireless Type | Bluetooth, Wi-Fi |
| Mounting Type | Wall Mount |
| Type of Enclosure | Type 1 |
| Maximum # of Circuits | 10 |
| Rated Relay Module Current | 30A x4, 20A x6 |
| Rated System Voltage | 120VAC/240VAC |
| Max Total Input Current | 50A x2 |
| Rated Max SuperBase V Input | 7600W Max (3800W x2) |
| SuperBase V Charging Power | 7200W Max (3600W x2) |
| Operating Humidity (RH) | 5-85% |
3. Safety Guidelines
3.1 Instructions
- The product must be installed by a licensed electrician and verified by the local AHJ (Authority Having Jurisdiction).
- The Home Panel defaults to Grid Mode when not powered. For safety, do not access or disconnect any load circuits when there is an internal fault. Power down those loads and contact a licensed electrician or Zendure technical support.
- Do NOT unplug fuses while Home Panel is energized, as this may cause damage.
- All upstream breakers feeding into the Home Panel should be non-AFCI or non-GFCI. AFCI or GFCI protection should be downstream of the Home Panel using AFCI/GFCI breakers or outlets. Follow NEC or local electrical codes for AFCI or GFCI installation.
- Do not use around strong static electricity or magnetic fields.
- Do not install or operate the product outdoors or expose it to moisture or submerge it in liquid. Clean ports only with a dry cloth.
- Do not block or obstruct the cooling fan during use or place the product in an unventilated or dusty area.
- Do not install or operate the product in extreme temperatures. Do not dispose of the product in heat or fire.
- Do not use the product if it is damaged or appears to be damaged. Do not disassemble the product. Consult official Zendure channels for service or repair. Incorrect disassembly may result in fire or injury.
- Do not connect relay lines to circuit breakers higher than their current rating, as this can damage the relay modules.
- The split-phase mode should be used for multi-wire circuits (MWBC) and circuits sharing a balanced neutral, with circuits split across the two phases appropriately.
- Adhere to all local and national safety regulations for installation and use.
- This product is designed for residential use only. Keep out of reach of children and pets.
- The maximum total current for all input circuits under Grid Mode is 100A.
3.2 Warnings
- This product is not intended to be used as a service disconnect. To completely de-energize, the user MUST open upstream breakers and physically unplug all SuperBase Vs. Failure to do so may cause a shock hazard.
- The Home Panel by itself does not provide AFCI or GFCI function. Consult a licensed electrician for AFCI or GFCI solutions.
- The Home Panel MUST be completely de-energized before being serviced. Electrical equipment should be serviced by authorized personnel only.
4. Important Tips
Complete the following steps to de-energize the Home Panel:
- Open all connected upstream circuit breakers and ensure the Grid Indicator is off.
- Turn off SuperBase Vs, unplug them from the Home Panel, and ensure the ZenX Port Indicators are off.
- An alarm will sound if the Home Panel is energized while the Front Panel is open. Ensure the unit is de-energized and the alarm has stopped before proceeding.
5. Product Features
5.1 What's in the Box
The package includes:
- Home Panel
- ZenX Cable x2
- Wires
- Fuses x6
- A Bag of Accessories
- User Manual
- Warranty Card
This section is accompanied by images showing the Home Panel unit, two ZenX cables, a bundle of wires, six fuses, a bag of accessories, the User Manual, and the Warranty Card.
5.2 External Components
The Home Panel features several external components:
- Front Panel: Contains Load Circuits Reset Buttons & Indicators, IoT Reset Button & Indicator, Grid Indicator, Input Wires, and the Power/Pause Button.
- Side/Back: Includes a Protective Cover, EV Outlet Buttons & Indicators, Error Indicator, ZenX Port Buttons & Indicators, EV Outlets, Cooling Fan, and an Emergency Stop Button.
Detailed descriptions:
- Load Circuits: The Home Panel supports up to 10 load circuits (1, 3, 5, 7, 9 on the left; 2, 4, 6, 8, 10 on the right). Each circuit has a button to turn ON/OFF or manually reset in case of overcurrent.
- Grid Indicator and ZenX Port Indicators: Three power source indicators (one for grid, two for SuperBase Vs). If illuminated, the Home Panel is energized from that source and cannot be opened.
- ZenX Port and Button: Two ZenX ports on the bottom connect SuperBase Vs to the Home Panel via ZenX Cables. Buttons enable SuperBase Vs for output or charging.
- EV Outlet and Button: Two outlets on the Home Panel for EV charging, available in Grid Mode. Recommended for use with the Zendure Mobile EV Charger (not included).
- IoT Reset Button and Indicator: Resets pairing and Wi-Fi connection.
- Error Indicator: Normally off. Turns red if a fault is present. Check the Zendure app for details or contact support.
- Power / Pause Button and Indicator: Turns the 10 load circuits ON/OFF while maintaining network connection. This is also the emergency quick disconnect for load circuits and SuperBase Vs, but AC input remains active.
- Emergency Stop Button: Physically isolates the 10 load circuits and locks out connected SuperBase Vs for safety. This is not a substitute for a service disconnect or the de-energization procedure.
An illustration shows the front and side views of the Home Panel with labels pointing to: Front Panel (Load Circuits Reset Buttons & Indicators, IoT Reset Button & Indicator, Grid Indicator, Input Wires, Power/Pause Button), and side/back components (Protective Cover, EV Outlet Buttons & Indicators, Error Indicator, ZenX Port Buttons & Indicators, EV Outlets, Cooling Fan, Emergency Stop Button).
5.3 Internal Components
The internal components of the Home Panel include:
- Ground Bus Bar: Connects to the ground bus bar in the main electrical panel and the panel casing. Bonding of neutral and ground should follow NEC/local code requirements and be done at the service panel, not the Home Panel.
- Output Wire Connectors: For connecting hot wires to the loads.
- Fuses: Overcurrent protection fuses that can be individually replaced. De-energize the Home Panel before replacement.
- Input Wire Connectors: For connecting hot wires from circuit breakers in the main panel.
- Cooling Fan: Activates under extreme operating conditions to reduce internal temperature.
- Front Panel Open Alarm System: An alarm sounds if the Front Panel is opened while load circuits are energized. To de-energize, open all upstream breakers and unplug SuperBase Vs.
An internal view diagram shows the layout of components: Ground Bus Bar, Output Wire Connectors, Fuses, Input Wire Connectors, Cooling Fan, and the Front Panel Open Alarm System. EV Outlets and ZenX Ports are also indicated.
6. Installation Checklist
| No. | Checklist Item | Status |
|---|---|---|
| Before installation | ||
| 1 | Determine the installation location. The Home Panel is rated IP20 and needs protection from direct sunlight, rain, snow, and moisture. | |
| 2 | Determine the distance between the Home Panel and the main electrical panel. | |
| 3 | Determine if there is a split-phase or double pole load (240V or MWBC, USA only). Half input should connect to phase A, the other half to phase B. Mismatched phases will cause errors. | |
| 4 | Confirm the number of loads to be connected (up to 10 single pole, 5 double pole, or a mix). | |
| 5 | Determine if upstream circuit breakers require AFCI or GFCI protection. Consult an electrician for solutions. | |
| 6 | Determine and gather required materials. The Home Panel supports up to 1 1/4-inch conduit. Ensure wire ampacity is sized appropriately. Use separate conduits for input/output wires for longer runs. | |
| During installation - Circuit breaker | ||
| 1 | Connect to upstream 63A circuit breakers; failure to do so may cause overcurrent protection failure. | |
| 2 | The ampacity rating of wiring used should match the circuit current. Undersized cables can cause overheating or fire. | |
| 3 | All upstream breakers should be non-AFCI or non-GFCI. AFCI/GFCI breakers need to be downstream of the Home Panel. | |
| During installation - Wiring | ||
| 1 | For split phase, connect half AC input hot wires to one phase, and the other half to another phase. | |
| 2 | Using a multimeter in continuity setting, confirm the hot wire of each Home Panel circuit is not shorted to neutral. | |
| 3 | Using a multimeter in continuity setting, confirm the hot wire of each Home Panel circuit is not shorted to ground. | |
| Commissioning | ||
| 1 | Ensure SuperBase Vs are enabled and their power buttons are on (green light). | |
| 2 | Close the upstream breaker of the Home Panel and energize the AC input. The Grid Indicator (white) will turn on if there is no fault. | |
| 3 | Turn each branch circuit breaker back on one by one and check indicator status. Indicators should stay white. | |
| 4 | Download the Zendure app. For first-time users, the app guides through a commissioning process to set up the Home Panel. | |
| 5 | Follow app instructions for device wiring testing. Correct wiring based on prompts and re-run the test if it fails. | |
| 6 | Connect SuperBase Vs and Home Panel using the ZenX Cable. Turn on SuperBase Vs, then press the ZenX Port button on the Home Panel to enable each SuperBase V. | |
| 7 | Switch power supply from Grid Mode to Backup Mode (SuperBase V) via the app. Check for successful switchover and errors. Follow app instructions to fix any errors. | |
| 8 | Set up charging for SuperBase V (if AC grid charging is desired) via the app. Check for successful recharging and errors. Follow app instructions to fix any errors. | |
7. Installation Steps
7.1 Preparation
Tools required:
- Level
- Drill
- Screwdrivers
- Pliers
- Wire cutters, nuts, harness
- Conduit, Conduit whip
- Tape measure
- Multimeter, Voltage detector
- Purchase two new double pole 63A circuit breakers or 4 single pole circuit breakers if necessary (these may be required to be handle tied per code).
Warning: Installation of this product involves high voltage. Please hire a licensed electrician to perform the installation.
Once you have determined the load circuits you want to back up, fill out the table below. The numbering arrangement is the same as the Home Panel.
| Circuit | Name | Circuit | Name |
|---|---|---|---|
| 1 | 2 | ||
| 3 | 4 | ||
| 5 | 6 | ||
| 7 | 8 | ||
| 9 | 10 |
7.2 Mounting
Position the Home Panel center to center to your main electrical panel. Follow local safe electrical clearance distances and check the length of the flexible conduit.
Diagrams illustrate the mounting process: 1. Loosen screws and remove the side cover for input and output wires. 2. Open the Front Panel and tighten the centered screws on the top and bottom. 3. Tighten the remaining 4 screws with a level.
The diagrams show the Home Panel unit being prepared for mounting, with screws being loosened and removed, the front panel opened, and screws being tightened at different locations. Arrows indicate the direction of screw removal and tightening.
7.3 Wiring
All wires are labeled. There are 4 input wires ("1 in - 4 in") for 63A circuit breakers, 10 output wires ("1 out - 10 out") for load hot wires, one neutral wire for the main electrical panel's neutral bus bar, and one ground wire for the main electrical panel's ground bus bar. Users must connect these to their designated connectors inside the Home Panel.
Maximum current for circuits 1-4 is 30A; for circuits 5-10 is 20A. Do not exceed these ratings. Plan load circuits appropriately.
Position the Home Panel center to center to your main electrical panel and measure the length of wires needed. Follow local safe electrical clearance distances.
All wires in the box are 6ft (or 2m). You may use your own wires with the right length instead of the included ones.
Step:
- Turn off the main breaker and the 63A circuit breakers intended for connection in the main electrical panel. Use a voltage detector or voltmeter to ensure the system is fully de-energized. Keep in mind that the grid side of the main panel (upstream of the main breaker) is still energized.
- Remove the front cover of the main electrical panel.
- Attach both top and bottom conduit to the Home Panel and main electrical panel.
- Pull all wires (Input, output, neutral, and ground) from the Home Panel to the main electrical panel.
- Connect the neutral wire and the ground wire to their respective bus bars.
- Remove the hot wires from the circuit breakers. Connect each load hot wire to the corresponding output wire from the Home Panel (e.g., "1 out" connects to channel 1). Ensure correct numbering.
- Repeat step 6 for all 10 load circuits.
Input wiring diagram description:
The input wiring diagram illustrates the connection of 8AWG hot wires, 8AWG neutral wire, and 12AWG ground wire. It shows the Home Panel's input connectors linking to the main electrical panel's circuit breakers, neutral bus, and ground bus. Utility power is depicted entering the main panel.
The diagram shows the Home Panel's input terminals connected to a main electrical panel. Hot wires from circuit breakers connect to input terminals labeled "1 in" through "4 in". Neutral and ground wires connect to their respective bus bars. The diagram also indicates the flow from "Utility Power" to the main panel.
Output Wiring Diagrams
Output-Single Phase 120V wiring diagram description:
This diagram shows 10AWG hot wires recommended for single-phase 120V output. It illustrates the connection from the Home Panel's output terminals (labeled "1 out" to "10 out") to the load circuits. It depicts hot wires, neutral, and ground connections to the loads.
The diagram shows the Home Panel's output terminals connecting to load circuits. It details the wiring for single-phase 120V output, including hot wires (La Bus, Lb Bus) and neutral/ground connections to the loads.
Output-Split Phase 240V wiring diagram description:
This diagram illustrates the wiring for split-phase 240V output, also recommending 10AWG hot wires. It shows how the Home Panel's output terminals connect to 240V load circuits, accommodating two hot wires (from different phases), neutral, and ground.
The diagram depicts the wiring for split-phase 240V output. It shows connections from the Home Panel's output terminals to load circuits, utilizing two hot wires (La Bus, Lb Bus) from different phases, along with neutral and ground connections.
8. System Commissioning
- After connecting all wires, clean them up and tie them using a wire harness. Close the Front Panel and tighten the screws to secure the door. Label the circuit names on the Home Panel.
- Download the Zendure app. Connect a SuperBase V to the Home Panel without pressing the ZenX Port button.
- Press the IoT Reset button for network connection. For first-time users, the app will guide through a commissioning process to set up the Home Panel. Follow the steps to complete the process. Once finished, you are ready to energize the Home Panel.
- After completing the device wiring test, press the ZenX Port button for the connected SuperBase V. The ZenX Port indicator should turn green. Watch for any abnormal signs and fault indications.
- If there is no sign of fault, turn the main breaker back on and then turn the 63A circuit breakers back on, watching for any fault indication.
- If the device wiring test reports errors, or if any other errors occur, resolve the issues following the app messages or contact customer support. The Home Panel can remain connected as long as there are no electrical or other fault indications. The default mode for the Home Panel is grid power, which will not affect your power usage.
- If there are no errors, congratulations! Your system is ready.
Warning: The Home Panel defaults to Grid Mode when without power, meaning the load is automatically connected to the grid power if no power is supplied or it's started for the first time. Please ensure energization of load circuits does not endanger any person or incur property damage before closing the main breaker.
9. Firmware Update, Voice Control
Firmware Update
When using the system for the first time, please check and update to the latest firmware. The Zendure App supports over-the-air (OTA) updates.
Voice Control
The Home Panel integrates easily with your existing Google or Alexa voice assistant for hands-free status checks and controls.
Read the Zendure App user guide and access the download link here: https://app.zendure.com/download
Privacy Policy: By using Zendure Products, Applications, and Services, you consent to the Zendure Terms of Use and Privacy Policy, which can be accessed via the "About" section of the "User" page in the Zendure App.
Contact Information
Zendure USA Inc.
Phone: (800) 219-0960 (US)
Office Hours: Mon - Fri 9:00 - 17:00 PST
Support / Contact: www.zendure.com/support
Website: www.zendure.com
© and ® 2022 Zendure USA Inc. All Rights Reserved. Printed on recycled materials. MADE IN CHINA
Certifications: IC, FC, CE, RoHS
The final page displays Zendure USA Inc. contact details, website, copyright information, and certifications including IC, FCC, CE, and RoHS logos. A QR code linking to the Zendure app download page is also present.