Keychron Q5 HE Wireless Magnetic Switch Keyboard

Fully Assembled Version

Keyboard

• 1x Fully Assembled Keyboard Including
• 1x Aluminum Case
• 1xPCB
• 1x Aluminum Plate
• 1x Sound Absorbing Foam
• 1x Latex Bottom Pad
• 1x Bottom Case Acoustic Foam
• 1x Bottom Case PET Film
• 14x Gaskets (12 Installed and 2 in the Box)
• 7 sets x Stabilizers
• 1 set x Keycaps (PBT Double-shot)
• 1 set x Magnetic Switches

Cable

• 1x Type-C Cable
• 1x Type-A to Type-C Adapter
• 1x Extension Adapter for Receiver

Receiver

1x Type-A 2.4 GHz Receiver

Tools

• 1x Keycap & Switch Puller
• 1x Screwdriver
• 1x Hex Key
  

Barebone Version

Keyboard Kit

• 1x Keyboard Kit (Without Keycaps & Switches) Including
• 1x Aluminum Case
• 1x PCB
• 1x Aluminum Plate
• 1x Sound Absorbing Foam
• 1x Latex Bottom Pad
• 1x Bottom Case Acoustic Foam
• 1x Bottom Case PET Film
• 14x Gaskets (12 Installed and 2 in the Box)
• 7 sets x Stabilizers

Cable

• 1x Type-C Cable
• 1x Type-A to Type-C Adapter
• 1x Extension Adapter for Receiver

Receiver

1x Type-A 2.4 GHz Receiver

Tools

• 1x Keycap & Switch Puller
• 1x Screwdriver
• 1x Hex Key
  

Quick Start Guide

If you are a Windows user, please find the appropriate keycaps in the box, then follow the instructions below to find and replace the following keycaps.

1. Switch To The Right System
   
2. Connect 2.4 GHz Receiver
   
3. Connect Bluetooth
   
4. Connect Cable
   
5. The Backlight
   
6. Adjust The Backlight Brightness
   
7. Adjust The Backlight Speed
   
8. Warranty
   The keyboard is highly customizable and easy to be rebuilt. If anything goes wrong with any of the keyboard components of keyboard during the warranty period, we will only replace the defective parts of the keyboard, not the whole keyboard.
9. The Keychron Launcher App
   Please visit launcher.keychron.com to use the online Launcher web app to remap the keys, create macro commands, or flash the firmware. If the Launcher cannot recognize your keyboard, please reach our support to get the instructions.
   
   The online Launcher can only run on the latest version of Chrome, Edge, and Opera browsers.
   The Launcher only works when the keyboard is connected by wire to the computer.
10. The Layers
    1. There are four layers of key settings on the keyboard. The layer 0 and layer 1 are for the Mac system. The layer 2 and layer 3 are for the Windows system.
    2. If your system toggle is switched to Mac, then the layer 0 will be activated.
    3. If your system toggle is switched to Windows, then the layer 2 will be activated. Remember that if you are using it in Windows mode, please make changes to the layer 2 instead of the top layer (the layer 0).
       This is a common mistake people are making.
       
11. Factory Reset & Firmware Update
    

Troubleshooting? Don’t know what’s going on with the keyboard?

Factory reset your keyboard

1. Power on your keyboard.
2. Press and hold In + J + Z (for 4 seconds). The keyboard backlight will flash in red quickly for 3 seconds, indicating that the keyboard has been reset.

Flash your keyboard firmware

1. Visit launcher.keychron.com to open the online Launcher web app.
2. Ensure the keyboard is in Cable or Wired mode and plug in the power cable.
3. Find the ‘Firmware Update’ tab on the left side of the Launcher and connect your keyboard with it.
4. Follow the instructions on the Launcher and complete the firmware update.
   *Step-by-step guide, search the keyword “firmware” on keychron.com.

SPECIFICATIONS

• Number of keys: 102
• Switch type: Magnetic switch
• Battery: 4000mAh
• Wireless working time (RGB): Up to 100 hours (Lowest brightness)
• Charging time: Around 5 hours
• Charging port: Type-C
• Mode: 2.4 GHz/ Cable / Bluetooth
• Wireless operating distance: Within 10 meters (open space)
• Name of Bluetooth device: Keychron QS HE
• Operating environment: -10 to 50°C
  Technical specifications can be subjected to change without notice, we apologize for any inconvenience caused.

OVERVIEW

DEFAULT KEY LAYOUT

LAYER 0: This layer will be activated when your keyboard’s system toggle is switched to Mac.

Layer 1: This layer will be activated when your keyboard’s system toggle is switched to Mac and press the fn/M0(1) key.

LAYER 2: This layer will be activated when your keyboard’s system toggle is switched to Windows.

LWin = Left Windows LAlt = Left Alt RAlt = Right Alt RCtl = Right Ctrl

LAYER 3: This layer will be activated when your keyboard’s system toggle is switched to Windows and press the fn/M0(3) key.

KEY DESCRIPTION

LED STATUS OVERVIEW

FUNCTION DESCRIPTION

CHARGING

• Plug the cable into a USB port and plug the other end into the keyboard port. Power indicator:
• A red light will stay on while charging; Fully charged in around 5 hours, a green power indicator will appear. If the power is low, the red light will blink.
• *The Keychron keyboard is compatible with all USB ports. Please use a SV 1A adapter or USB 3.0 for the best performance. The Keychron QS HE can be charged in 2.4 GHz/Cable/Bluetooth mode.
• **This product supports up to SV charging voltage and 1A charging current. We are not responsible for any problems caused by improper charging.

2.4 GHZ/ BLUETOOTH / WIRED MODE (MODE TOGGLE)

2.4 GHZ WIRED MODE

1. Connect the 2.4 GHz receiver to your device’s USB Port.
2. Switch the toggle to the 2.4 GHz option. The keyboard will automatically connect to your device.

WIRED MODE

1. Switch the toggle to the Cable option (it only works when a USB cable is plugged in).
2. Connect our cable with your PC and keyboard.
3. Backlighting will be turned on.
   *Under Wired Mode, keyboard will not enter into Battery Saver Mode.

BLUETOOTH MODE

1. Switch the toggle to the Bluetooth option.
2. Backlighting will be turned on.
3. Hold “fn+1” key for 4 seconds to activate Bluetooth pairing (the Bluetooth indicator fast flashes for 3 minutes to detect pairing).
4. Search for the Bluetooth device “Keychron QS HE” on your device and connect it (the Bluetooth indicator goes off after successful pairing).
   Note: This keyboard supports pairing up to 3 devices simultaneously via key combination “fn” + “1” I “fn” + “2” I “fn” + “3”.
   *The Bluetooth indicator will continue to flash for 3 minutes.
   **Slow or failed connections may exist due to different Bluetooth versions, please make sure all the settings are correct.

SWITCH BWETOOTH DEVICES
Short press key combination “fn” + “1” / “fn” + “2” / “fn” + “3” to switch to other device.

RECONNECT:

1. Switch the keyboard to the Bluetooth option to activate the keyboard.
2. The Bluetooth indicator flashes for 4 seconds and automatically pairs with the last paired device.
3. If the Bluetooth indicator is off, press any button to enter the connection again.
   *The keyboard must have been paired with the device to perform this function.

TURN OFF THE KEYBOARD
Switch the keyboard to the Cable option and unplug the power cable.

BACKLIGHT SETTING

• Short press key combination “fn” + “tab” or “fn” + “knob (press}” to turn the backlight on/off.
• Short press key combination “fn” + “Q” I “fn” + “A” to switch between different types of lighting effects.

AUTO SLEEP MODE:
When the keyboard is in Bluetooth or 2.4G wireless mode, it will enter AUTO SLEEP MODE when there are no key operations to save power.

1. After 10 minutes of inactivity, the keyboard backlight turns off. Press any key to wake up the keyboard;
2. After 30 minutes of inactivity, the keyboard will enter deep sleep mode and disconnect the wireless connection. Press the SPACE BAR to wake up the keyboard. The keyboard backlight turns on and automatically connects back to your device.

OS TOGGLE

1. MAC/iOS
   Switch the toggle to Mac/iOS when the keyboard is connected to a Mac or iOS operating system.
2. WINDOWS/ANDROID
   Switch the toggle to Windows/Android when the keyboard is connected to a Windows or Android operating system.
   *When using the Windows/Android mode, keys are used for “Windows” and ”Alt” functions.

TROUBLESHOOTING

If unable to pair keyboard to device, confirm that the device you’re trying to pair with is Bluetooth-capable. If so, restart the device and try pairing it with the keyboard again.

Note: On a Windows computer, a new Bluetooth connection will sometimes require additional software updates-a process that may still be ongoing after a message appears indicating a successful completion. Wait at least 20 minutes after pairing to make sure all updates are completed before restarting the computer.

• Confirm that the device is configured to accept Bluetooth connections (Windows) and supports an external keyboard (HID profile).
• Go to Bluetooth Devices > Open Settings and select the following:
• Allow Bluetooth devices to find this computer
• Allow Bluetooth devices to connect to this computer
• Alert me when a Bluetooth device wants to connect

My keyboard isn’t working in Bluetooth mode.

• For the computer/smartphone:
• Go to your device Bluetooth settings>Select the keyboard and remove/delete/unpair it.
• Then restart your device.
• For the keyboard:
• Turn the keyboard off and back on. Then reconnect it to your device.

My keyboard isn’t working in 2.4 GHz mode.
Ensure the toggle is set to 2.4 GHz, remove the receiver from your device, and press “fn” + “4” for 4 seconds to force pair, then reinsert the receiver into the device, keeping the keyboard within 20 cm of the receiver for optimal pairing.

Wireless connection is interrupted even within 10 meters.
Check if the keyboard is resting on a metal surface that can iinterfere with the wireless signal.

Third-party input tools are not compatible with the keyboard.
Due to compatibility, versions, brands and drivers of Windows/Android OS, functions of third-party input tools may be affected while using the keyboard. Please make sure your operating system and drivers are up to date.

Certain multimedia keys or function keys do not work.
Functions of certain multimedia keys may be disabled due to compatibility, versions, brands, and drivers of devices.

Multimedia keys:

Function keys:

Safety Precaution:
Keep the product, accessories and packaging parts out of the reach of children to prevent any accidents and choking hazards.
Always keep the product dry to avoid corrosion.
Do not expose the product to extreme temperatures below -10°C{14° F) or above 50°C{122°F) to preserve the lifespan of the keyboard.

Keychron, Inc.
Dover, DE 19901, United States Find us at:
https://www.keychron.com
Support@keychron.com

@keychron
@keychron
@keychronMK
Designed by Keychron
Made in China

Documents / Resources

	Keychron Q5 HE Wireless Magnetic Switch Keyboard [pdf] User Guide Q5 HE Wireless Magnetic Switch Keyboard, Q5 HE, Wireless Magnetic Switch Keyboard, Magnetic Switch Keyboard, Switch Keyboard, Keyboard
	Keychron Q5 HE Wireless Magnetic Switch Keyboard [pdf] User Guide Q5 HE, Q5 HE Wireless Magnetic Switch Keyboard, Wireless Magnetic Switch Keyboard, Magnetic Switch Keyboard, Switch Keyboard

References

• User Manual