JBL Quantum 810 True Wireless Headphone
Owner's Manual

JBL Quantum 810 True Wireless Headphone Owner's Manual

Introduction

Congratulations on your purchase! This manual includes information on the JBL QUANTUM810 WIRELESS gaming headset. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by-step instructions to help you to set up and get started. Read and understand all the safety instructions before using your product.

If you have any questions about this product or its operation, please contact your retailer or customer service, or visit us at www.JBLQuantum.com

What’s in the box

JBL Quantum 810 True Wireless Headphone - What’s in the box

01 JBL QUANTUM810 WIRELESS headset
02 USB charging cable (USB-A to USB-C)
03 3.5mm audio cable
04 2.4G USB wireless dongle
05 QSG, warranty card and safety sheet
06 Windshield foam for boom microphone

PRODUCT OVERVIEW

Controls on headset

JBL Quantum 810 True Wireless Headphone - Controls on headset 1JBL Quantum 810 True Wireless Headphone - Controls on headset 2

* ANC (Active Noise Cancelling): Experience total immersion while gaming by suppressing the outside noise.

** TalkThru: In TalkThru mode, you can hold natural conversations without removing your headset.

Controls on 2.4G USB wireless dongle

JBL Quantum 810 True Wireless Headphone - Controls on 2.4G USB wireless dongle

01 CONNECT button
· Hold for more than 5 seconds to enter 2.4G wireless pairing mode.

02 LED
· Indicates the status of 2.4G wireless connection.

Controls on 3.5mm audio cable

JBL Quantum 810 True Wireless Headphone - Controls on 3.5mm audio cable

Getting started

Charging your headset

JBL Quantum 810 True Wireless Headphone - Charging your headset

Before use, fully charge your headset through the supplied USB-A to USB-C charging cable.

TIPS:

  • It takes approximately 3.5 hours to fully charge the headset.
  • You can also charge your headset through a USB-C to USB-C charging cable (not supplied).
Wearing your headset

JBL Quantum 810 True Wireless Headphone - Wearing your headset

1. Put the side marked L onto your left ear and the side marked R onto your right ear.
2. Adjust the earpads and headband for a comfortable fit.
3. Adjust the microphone as necessary.

Power on

JBL Quantum 810 True Wireless Headphone - Power on

· Slide the power switch upwards to power on the headset.
· Slide downwards to power off.
→ The status LED glows solid white upon powering on.

First-time setup (for PC only)

Download JBL QuantumENGINE from jblquantum.com/engine to gain full access to features on your JBL Quantum headset – from headset calibration to adjusting 3D audio to suit your hearing, from creating customized RGB lighting effects to determining how the boom microphone side-tone works.

Software requirements

Platform: Windows 10 (64 bit only) / Windows 11 500MB of free hard drive space for installation

TIP:

  • QuantumSURROUND and DTS Headphone:X V2.0 available on Windows only. Software installation required.
  1. Connect the headset to your PC via 2.4G USB wireless connection (See “With 2.4G wireless connection”).
  2. Go to “Sound Settings” -> “Sound Control Panel”.
  3. Under “Playback” highlight “JBL QUANTUM810 WIRELESS GAME” and select “Set Default” -> “Default Device”.
  4. Highlight “JBL QUANTUM810 WIRELESS CHAT” and select “Set Default” -> “Default Communication Device”.
  5. Under “Recording” highlight “JBL QUANTUM810 WIRELESS CHAT” and select “Set Default” -> “Default Device”.
  6. In your chat application select “JBL QUANTUM810 WIRELESS CHAT” as the default audio device.
  7. Follow the onscreen instructions to personalize your sound settings.

JBL Quantum 810 True Wireless Headphone - Follow the onscreen instructions

Using your headset

With 3.5mm audio connection

JBL Quantum 810 True Wireless Headphone - With 3.5mm audio connection

  1. Connect the black connector to your headset.
  2. Connect the orange connector to the 3.5mm headphone jack on your PC, Mac, mobile or gaming console device.

Basic operation

JBL Quantum 810 True Wireless Headphone - Basic operation

With 2.4G wireless connection

JBL Quantum 810 True Wireless Headphone - With 2.4G wireless connection

To pair manually

JBL Quantum 810 True Wireless Headphone - To pair manually

  1. On the headset, slide the power switch upwards and hold for more than 5 seconds until the status LED flashes white.
  2. On the 2.4G USB wireless dongle, hold CONNECT for more than 5 seconds until the LED flashes white quickly.
    → Both LEDs on the headset and dongle turn solid white after successful connection.

TIPS:

  • The headset turns off automatically after 10 minutes of inactivity.
  • The LED enters connecting mode (flashing slowly) after disconnection from the headset.
  • Compatibility with all USB-A ports is not guaranteed.
With Bluetooth (secondary connection)

JBL Quantum 810 True Wireless Headphone - With Bluetooth

With this function, you can connect your mobile phone to the headset while playing games, without worrying about missing important calls.

  1. Hold Bluetooth Icon on the headset for more than 2 seconds.
    → The status LED flashes quickly (pairing).
  2. Enable Bluetooth on your mobile phone and choose “JBL QUANTUM810 WIRELESS” from “Devices”.
    → The status LED flashes slowly (connecting), and then turns solid blue (connected).
Control calls

JBL Quantum 810 True Wireless Headphone - Control calls

When there is an incoming call:

· Press Bluetooth Icon once to answer.
· Press Bluetooth Icon twice to reject.

During a call:

· Press Bluetooth Icon once to hang up.

TIP:
· Use volume controls on your Bluetooth connected device to adjust volume.

Product Specifications

• Driver size: 50 mm Dynamic drivers
• Frequency response (Passive): 20 Hz – 40 kHz
• Frequency response (Active): 20 Hz – 20 kHz
• Microphone frequency response: 100 Hz -10 kHz
• Max input power: 30 mW
• Sensitivity: 95 dB SPL @1 kHz / 1 mW
• Maximum SPL: 93 dB
• Microphone sensitivity: -38 dBV / [email protected] kHz
• Impedance: 32 ohm
• 2.4G Wireless transmitter power: <13 dBm
• 2.4G Wireless modulation: GFSK, π/4 DQPSK
• 2.4G Wireless carrier frequency: 2400 MHz – 2483.5 MHz
• Bluetooth transmitted power: <12 dBm
• Bluetooth transmitted modulation: GFSK, π/4 DQPSK
• Bluetooth frequency: 2400 MHz – 2483.5 MHz
• Bluetooth profile version: A2DP 1.3, HFP 1.8
• Bluetooth version: V5.2
• Battery type: Li-ion battery (3.7 V / 1300 mAh)
• Power supply: 5 V 2 A
• Charging time: 3.5 hrs
• Music play time with RGB lighting off: 43 hrs
• Microphone pickup pattern: Unidirectional
• Weight: 418 g

NOTE:
· Technical specifications are subject to change without prior notice.

Troubleshooting

If you have problems using this product, check the following points before you request service.

No power

  • The headset turns off automatically after 10 minutes of inactivity. Power on the headset again.
  • Recharge the headset (see “Charging your headset”).

2.4G pairing failed between headset and 2.4G USB wireless dongle

  • Move the headset closer to the dongle. If the issue remains, pair the headset with the dongle again manually (see “To pair manually”).

Bluetooth pairing failed

  • Make sure you have enabled Bluetooth feature on the device to be connected with the headset.
  • Move the device closer to the headset.
  • The headset is connected to another device through Bluetooth. Disconnect the other device, then repeat the pairing procedures. (see”With Bluetooth (secondary connection)”).

No sound or poor sound

  • Make sure you have chosen JBL QUANTUM810 WIRELESS GAME as the default device in the game sound settings of your PC, Mac or gaming console device.
  • Adjust volume on your PC, Mac or gaming console device.
  • Check game chat balance on PC if you are only playing game or chat audio.
  • Check that ANC is enabled while TalkThru is disabled.
  • You may experience obvious sound quality degradation when using the headset near a USB 3.0 enabled device. This is not a malfunction. Use an extension USB dock instead to keep the dongle as far from the USB 3.0 port as possible.

In 2.4G wireless connection:

  • Make sure the headset and 2.4G wireless dongle are paired and connected successfully.
  • The USB-A ports on some gaming console devices may be incompatible with JBL QUANTUM810 WIRELESS. This is not a malfunction.

In 3.5mm audio connection:

  • Make sure the 3.5mm audio cable is connected securely.

In Bluetooth connection:

  • The volume control on the headset does not work for the Bluetooth connected device. This is not a malfunction.
  • Keep away from sources of radio interference such as microwaves or wireless routers.
My voice cannot be heard by my teammates
  • Make sure you have chosen JBL QUANTUM810 WIRELESS CHAT as the default device in the chat sound settings of your PC, Mac or gaming console device.
  • Make sure the microphone is not muted.
I can’t hear myself when I’m talking
  • Enable sidetone via to hear yourself clearly over game audio. ANC/TalkThru will be disabled when sidetone is enabled.

License

Bluetooth Logo

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by HARMAN International Industries, Incorporated is under license. Other trademarks and trade names are those of their respective owners.

JBL Logo

HP_JBL_Q810_OM_V2_EN

Documents / Resources

JBL Quantum 810 True Wireless Headphone [pdf] Owner's Manual
Quantum 810 True Wireless Headphone, Quantum 810, True Wireless Headphone

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