導入
Thank you for choosing the roborock Saros 20 Robot Vacuum and Mop. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your device. Please read it thoroughly before use and retain it for future reference.
設定
開梱と配置
Carefully remove all components from the packaging. Ensure all parts listed in the packing list are present. Place the RockDock charging station in an open area with sufficient clearance for the robot to maneuver.
- Ensure at least 75cm (29.5 inches) clearance above the dock for tank removal.
- Ensure at least 40cm (15.7 inches) clearance on both sides of the dock.
- Ensure at least 120cm (47.2 inches) clearance in front of the dock.

Image: All components of the roborock Saros 20, including the robot vacuum, RockDock, mop pads, power cord, cleaning solution, and user manual.
Connecting the RockDock
- Connect the power cord to the back of the RockDock.
- 電源アダプタを壁のコンセントに差し込みます。
- Install the dock base by sliding it into the designated slot at the bottom front of the RockDock.
Video: A quick start guide demonstrating the initial setup of the roborock Saros 20, including unboxing, dock placement, and power connection.
初期充電とアプリ接続
Place the robot vacuum onto the RockDock to charge. For first-time use, download the Roborock app and follow the on-screen instructions to connect your device to your home Wi-Fi network (supports both 2.4 GHz and 5 GHz networks).
Video: Instructions on how to connect the roborock Saros 20 to the mobile application for smart control and mapping.
重要:
- For optimal mapping, run the robot in "Vacuum Only" mode twice before enabling mopping functions.
- Ensure your phone is on a 2.4GHz or 5GHz mixed Wi-Fi network during setup.
操作手順
クリーニングモード
The roborock Saros 20 offers various cleaning modes accessible via the Roborock app:
- 掃除機のみ: For dry debris on all surfaces.
- モップのみ: 硬い床面の湿式洗浄用。
- 掃除機とモップ: 掃除機がけとモップがけを同時に行います。
- カスタマイズされたクリーニング: Adjust suction power, water flow, and cleaning routes for specific rooms or zones.
スマート機能
- AdaptiLift Chassis 3.0: Dynamically adjusts the robot's height to cross thresholds up to 3.46 inches and clean carpets up to 1.18 inches deep. The robot learns and remembers the best strategy for crossing obstacles.
- StarSight Autonomous System 2.0: Advanced 3D ToF sensors and an RGB camera enable precise navigation and obstacle recognition (over 300 types). The robot can detect and avoid small objects and cables.
- DirTect Technology: Identifies different types of messes (dry debris, liquid spills) and automatically adjusts cleaning strategy (boosts suction for dry, switches to mop-focused for liquid).
- FlexiArmテクノロジー: Extends the side brush and mop to reach corners, edges, and under furniture (as low as 3.13 inches) for comprehensive coverage.
- AI-Powered App Control (SmartPlan 3.0): Learns your home layout and routines, optimizes cleaning sequences, and allows for voice control (e.g., "Hello Rocky").

Image: The roborock Saros 20 robot vacuum navigating around various household items on a wooden floor, demonstrating its obstacle avoidance capabilities.

Image: The roborock Saros 20 robot vacuum extending its side brush to clean along a wall and into a corner, highlighting its edge cleaning feature.
メンテナンス
定期的なメンテナンスにより、最適なパフォーマンスが確保され、roborock Saros 20 の寿命が延びます。
RockDock Maintenance
- 汚水タンクを空にする: When the dirty water tank is full, remove it, empty the contents, rinse thoroughly, and securely close before reinstalling.
- きれいな水タンクを補充する: Remove the clean water tank, fill with clean water, and securely close before reinstalling.
- ダストバッグの交換: When the dust bag is full, open the front panel, remove the old dust bag (the carrying handle will seal it), wipe the filter, and insert a new disposable dust bag securely.
- Clean Cleaning Tray: Remove the cleaning tray from the dock, rinse it clean, and wipe it dry before reinstalling.
- Clean Charging Contacts and Dock Location Beacon: Use a dry, soft cloth to wipe these components.
Video: A detailed guide on how to clean and maintain the RockDock of the roborock Saros 20, including emptying tanks and replacing the dust bag.
ロボット掃除機のメンテナンス
- Clean Dustbin and Filter: Remove the top cover, take out the dustbin, open the filter cover, remove the washable filter, and rinse both the dustbin and filter with water. Air-dry for at least 24 hours before reinstalling. (Do not use a brush or your fingers on the filter).
- クリーンモップパッド: Remove the mop pads from the robot. Clean them with water and air-dry.
- サイドブラシのクリーニング: Remove the side brushes (using a screwdriver if necessary), clean any tangled hair or debris, and reinstall.
- Clean Omni-directional Wheel: Remove the omni-directional wheel, clean any tangled hair or debris, rinse with water, air-dry, and reinstall.
- Clean Main Brushes: Remove the main brush cover, remove the main brushes, clean any tangled hair or debris, wipe the main wheels, and reinstall the brushes and cover ensuring correct fitting.
Video: Instructions on how to maintain the roborock Saros 20 robot vacuum, covering cleaning of the dustbin, filters, brushes, and wheels.
トラブルシューティング
roborock Saros 20 で問題が発生した場合は、次の一般的な解決策を参照してください。
| 問題 | 考えられる原因 | 解決 |
|---|---|---|
| Robot not turning on. | バッテリー残量が少なくなりました。 | Place the robot on the RockDock to charge. |
| ロボットが頻繁に動けなくなります。 | Obstacles (cables, small items) or high thresholds. | Clear the area of obstacles. Ensure AdaptiLift Chassis 3.0 is enabled in the app for high thresholds. |
| 洗浄性能が悪い。 | Clogged brushes/filters, full dustbin, or dirty mop pads. | Clean/replace brushes and filters. Empty dustbin. Clean mop pads. |
| Mop pads detaching during cleaning. | Improper installation or worn-out pads. | Ensure mop pads are securely attached. Replace if worn. |
| アプリの接続の問題。 | Incorrect Wi-Fi password, wrong network band, or robot not in pairing mode. | Ensure correct Wi-Fi credentials. Check phone is on 2.4/5GHz mixed network. Reset Wi-Fi on robot (press Power and Dock buttons simultaneously for 3 seconds). |
For more detailed troubleshooting, please refer to the Roborock app or the official Roborock webサイト。
仕様
| 特徴 | 詳細 |
|---|---|
| ブランド | ロボロック |
| モデル名 | ロボロック サロス 20 |
| 吸引力 | 36,000パ |
| 障害物横断 | Up to 3.46 inches (double-layer threshold) |
| Carpet Cleaning Depth | 最大1.18インチ |
| ロボットの高さ | 3.14 inches (Ultra Slim) |
| モップ洗浄温度 | 212°F (Hot Water Wash) |
| モップ乾燥温度 | 131°F (Hot Air Drying) |
| Dust Emptying Interval | Up to 65 days (auto dust emptying) |
| ナビゲーションシステム | StarSight Autonomous System 2.0 (3D ToF sensors, RGB camera) |
| Obstacle Recognition | Over 300 types of obstacles |
| バッテリー寿命 | 180 minutes |
| 騒音レベル | 55デシベル |
| 制御方法 | App, Push Button, Voice (Amazon Alexa, Google Home, Siri, Matter) |
| 商品の寸法 (長さ x 幅 x 高さ) | 長さ15インチ x 幅18.7インチ x 高さ19.2インチ |
| アイテム重量 | 27.12 ポンド |
保証とサポート
The roborock Saros 20 comes with a standard manufacturer's warranty. For specific warranty details and to register your product, please visit the official roborock webサイト。
保護計画
延長保護プランはご購入いただけます:
- 2年間の保護プラン: One-time payment of $119.99
- 3年間の保護プラン: One-time payment of $159.99
- 完全保護: Monthly payment of $16.99 (covers all eligible past and future purchases)
For technical support, troubleshooting assistance, or to inquire about service, please contact roborock customer service through the app or their official webサイト。