User Manual for SIEMENS models including: WG54G2ALDN Washing Machine, WG54G2ALDN, Washing Machine, Machine
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User manual and installation instructions WG54G2ALDN | Siemens
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DocumentDocumentWG54G2ALDN Washing machine EN User manual and installation instructions Siemens Home Appliances Register your appliance on My Siemens and discover exclusive services and offers. en Further information and explanations are available online: Table of contents 1 Safety ........................................... 4 1.1 General information................... 4 1.2 Intended use.............................. 4 1.3 Restriction on user group.......... 4 1.4 Safe installation ......................... 5 1.5 Safe use .................................... 7 1.6 Safe cleaning and mainten- ance........................................... 9 2 Preventing material damage .... 10 3 Environmental protection and saving energy............................ 11 3.1 Disposing of packaging .......... 11 3.2 Save energy and conserve resources................................. 11 3.3 Energy saving mode ............... 11 4 Installation and connection...... 12 4.1 Unpacking the appliance ........ 12 4.2 Contents of package............... 12 4.3 Requirements for the install- ation location ........................... 12 4.4 Removing the transit bolts ...... 13 4.5 Connecting the appliance ....... 14 4.6 Aligning the appliance............. 16 5 Familiarising yourself with your appliance........................... 17 5.1 Appliance ................................ 17 5.2 Detergent drawer..................... 17 5.3 Control panel........................... 18 6 Before using for the first time .. 19 6.1 Starting an empty washing cycle ........................................ 19 7 Display ....................................... 20 8 Buttons ...................................... 23 9 Programmes .............................. 25 10 Accessories............................. 29 11 Laundry.................................... 29 11.1 Preparing the laundry ............ 29 12 Detergents and care products .................................. 30 13 Basic operation ....................... 30 13.1 Switching on the appliance ... 30 13.2 Setting a programme ............ 30 13.3 Adjusting the programme settings .................................. 30 13.4 Loading laundry..................... 30 13.5 Inserting the measuring aid for liquid detergent ................ 31 13.6 Use the measuring aid for liquid detergent ..................... 31 13.7 Adding detergent and care product .................................. 31 13.8 Starting the programme ........ 31 13.9 Adding laundry ...................... 32 13.10 Cancelling the pro- gramme ............................... 32 13.11 Resuming the programme when the programme status is Rinse Hold ............ 32 13.12 Unloading the laundry ......... 32 13.13 Switching off the appliance..................................... 32 2 en 14 Childproof lock........................ 33 14.1 Activating the childproof lock ........................................ 33 14.2 Deactivating the childproof lock ........................................ 33 15 Intelligent dosing system ....... 33 15.1 Starting the programme with intelligent dosing system......................................... 33 15.2 Filling the dispensers ............ 34 15.3 Basic dosage ........................ 35 16 Basic settings.......................... 36 16.1 Overview of the basic settings....................................... 36 16.2 Changing the basic settings....................................... 37 17 Cleaning and servicing ........... 37 17.1 Cleaning the drum................. 37 17.2 Cleaning the detergent drawer.................................... 38 17.3 Cleaning the drain pump....... 39 18 Troubleshooting...................... 43 18.1 Emergency release ............... 54 19 Transportation, storage and disposal ................................... 54 19.1 Removing the appliance ....... 54 19.2 Inserting the transit bolts....... 54 19.3 Using the appliance again .... 54 19.4 Disposing of old appliance ... 55 20 Customer Service.................... 55 20.1 Product number (E-Nr.) and production number (FD)........ 55 21 Consumption values............... 56 22 Technical data ......................... 56 3 enSafety 1Safety Observe the following safety instructions. 1.1General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ For washing machine-washable fabrics and hand-washable wool in accordance with the care label. ¡ With tap water and commercially available detergents and care products suitable for washing machines. ¡ in private households and in enclosed spaces in a domestic en- vironment. ¡ up to an altitude of max. 4000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance. 4 Safetyen 1.4Safe installation WARNING Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the specifications on the rating plate. Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- stallation must be properly installed. The installation must have a sufficiently large cross section. When using a residual current circuit breaker, only use a type with the mark. Never equip the appliance with an external switching device, e.g. a timer or remote control. When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with hot appliance parts or heat sources. Never let the power cord come into contact with sharp points or edges. Never kink, crush or modify the power cord. WARNING Risk of fire! It is dangerous to use an extended power cord and non-approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac- turer. If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. 5 enSafety WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- tion kit from the dryer manufacturer . No other installation method is permitted. Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit. Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack. Do not install a washer-dryer stack on a platform; the appliances may tip over. WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material. CAUTION Risk of injury! The appliance may vibrate or move when in use. Place the appliance on a clean, even, solid surface. Align the appliance using the appliance feet and a spirit level. If hoses and power cords have been laid incorrectly, this causes a tripping hazard. Lay hoses and power cords in such a way that there is no risk of tripping. If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off. Do not move the appliance by holding onto protruding parts. CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to cuts. Do not touch the sharp edges on the appliance. 6 Safetyen Wear protective gloves when installing and transporting the appliance. 1.5Safe use WARNING Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un- plug the power cord or switch off the fuse in the fuse box and turn off the water tap. Call customer services. Page 55 An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. WARNING Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts. 7 enSafety WARNING Risk of poisoning! Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children. WARNING Risk of explosion! Laundry that has been pretreated with cleaning agents that contain solvents may cause an explosion in the appliance. Rinse pretreated laundry thoroughly with water before washing. CAUTION Risk of injury! The covering plate may break if you stand on or climb onto the appliance. Do not stand on or climb onto the appliance. The appliance may tip over if you sit on or lean against the open door. Do not sit on or lean against the appliance door. Do not place any objects on the appliance door. Reaching into the drum while it is still turning may cause hand injuries. Wait for the drum to come to a complete stop before reaching inside. CAUTION Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. Do not touch the hot detergent solution. CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children. 8 Safetyen 1.6Safe cleaning and maintenance WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer's original spare parts and original ac- cessories. WARNING Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. Do not use cleaning agents that contain solvents. 9 enPreventing material damage 2Preventing material damage ATTENTION! The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent. Follow the dosage recommenda- tions from the manufacturer. Exceeding the maximum load capacity impairs the function of the appliance. Observe the maximum load capa- city for each programme and do not exceed it. "Programmes", Page 25 The appliance is secured for transportation using transit bolts. Transit bolts which have not been removed may result in material damage and damage to the appliance. Before starting up the appliance, remove the transit bolts completely and keep them in a safe place. Before transport, fit the transit bolts fully in order to prevent damage in transit. Material damage may be caused if the water inlet hose is connected incorrectly. Tighten the screw connections on the water inlet until they are handtight. Ideally, connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions, valves or similar. Ensure that the inner diameter of the water tap is at least 17 mm. Make sure that the length of the thread on the connection to the water tap is at least 10 mm. If the water pressure is too high or too low, the appliance may not be able to operate properly. Ensure that the water pressure in the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance. Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler. Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Operating the appliance using water that is dirty or too hot may lead to material damage and damage to the appliance. Only operate the appliance with cold mains water. Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. Do not use hard scouring pads or cleaning sponges. Clean the appliance with nothing but water and a soft, damp cloth. Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance. 10 Environmental protection and saving energyen 3Environmental protection and saving energy 3.1Disposing of packaging The packaging materials are environmentally compatible and can be recycled. Sort the individual components by type and dispose of them separately. 3.2Save energy and conserve resources If you follow these instructions, your appliance will use less electricity and less water. Choose programmes with low temperatures and longer wash times and use maximum load capacity. a Energy consumption and water consumption is most efficient. Add detergent based on the laundry's degree of soiling. a For light to normal soiling, a smal- ler amount of detergent is sufficient. Observe the dosage recommendation from the detergent manufacturer. Reduce the washing temperature for lightly and normally soiled laundry. a At lower temperatures, the appli- ance consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label are also sufficient. Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards. a The drier the laundry, the shorter the programme duration when drying which, in turn, reduces energy consumption. A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise. Wash the laundry without prewash. a Washing with prewash increases the programme duration and increases energy and water consumption. The appliance has a continuous automatic load adjustment function. a Depending on the type of fabric and load capacity, the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration. The appliance comes with an AquaSensor. a During the rinse cycle, the Aqua- Sensor checks the degree of turbidity of the rinsing water, and adjusts the duration and number of rinse cycles accordingly. 3.3Energy saving mode If you do not use the appliance for an extended period, it automatically switches to energy-saving mode. Energy-saving mode ends when you use the appliance again. 11 enInstallation and connection 4Installation and connection 4.1Unpacking the appliance ATTENTION! Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance. Remove these objects, along with all supplied accessories, from the drum before starting the appliance. 1. Remove any packaging and protective covers completely from the appliance. "Disposing of packaging", Page 11 2. Check the appliance for visible damage. 3. Open the door. 4. Remove any accessories from the drum. 5. Close the door. 4.2Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. ATTENTION! If the appliance is operated with incomplete or defective accessories, the appliance may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not operate the appliance with incomplete or defective accessories. Replace the accessories in question before operating the appliance. "Accessories", Page 29 Note: The appliance has been tested at the factory to check it is in working order. As a result, water stains may remain in the appliance. These marks will disappear after the first wash cycle. The delivery consists of the following: ¡ Washing machine ¡ Accompanying documents ¡ Transit bolts "Removing the transit bolts", Page 13 ¡ Cover caps ¡ Connection adapter ¡ Water inlet hose "Connecting the water inlet hose", Page 14 4.3Requirements for the installation location WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not operate the appliance without a cover cap. WARNING Risk of injury! When using the appliance on a base, the appliance may tip over. Always secure the feet of the appli- ance to a base using the manufacturer's fixing brackets Page 29 before using the appliance for the first time. 12 ATTENTION! If residual water in the appliance freezes, this may cause damage to the appliance. Do not install or operate this appli- ance anywhere that is liable to experience frost or outdoors. If the appliance is tilted at an angle greater than 40°, residual water may leak out of the appliance and cause material damage. Tilt the appliance carefully. Transport the appliance in an upright position. Installation loca- Requirements tion Base Secure the appliance with fixing brackets Page 29. Wooden joist floor Kitchen unit Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm. Installation and connectionen Installation loca- Requirements tion Against a wall Do not trap the power cord or the hoses between the wall and the appliance. 4.4Removing the transit bolts The appliance is secured for transportation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for future transport. "Inserting the transit bolts", Page 54 1. Pull the hoses out of the holders. 13 enInstallation and connection 2. Unscrew and remove all of the screws for the 4 transit bolts using a WAF 13 wrench. 5. Put on the 4 cover caps. 3. Remove the power cable from the holder. 6. Push the 4 cover caps downwards. 4. Remove the 4 sleeves. Note: To install the transport locks to transport the appliance, perform these steps again in the reverse order. 4.5Connecting the appliance Connecting the water inlet hose 1. Connect the water inlet hose. 14 2. Connect the water inlet hose to a tap (26.4 mm = 3/4"). Installation and connectionen Siphon Secure the connection point with a (2440 mm) hose clamp. 3. When connecting to a 21 mm = ½" tap, first fit the adapter with a sealing washer. Sink Fix and secure the water outlet hose with an el- bow Page 29. Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an elbow Page 29. 4. Open the water tap carefully and check that the connection points are tight. Water outlet connection types This information is intended to help you to connect this appliance to the water outlet. ATTENTION! When draining, the water outlet hose is subject to water pressure and may come loose from the installed connection point. Secure the water outlet hose against unintentional loosening. Note: Observe the draining heights. The maximum draining height is 100 cm. Connecting the appliance to the electricity supply Note: Your electrical domestic installation for this appliance must comply with the local legal provisions and safety regulations, and should include a residual current circuitbreaker. 1. Insert the mains plug of the appli- ance's power cable in a socket nearby. The connection details of the appliance can be found under Technical data Page 56. 2. Check the mains plug is inserted properly. 15 enInstallation and connection 4.6Aligning the appliance In order to reduce noise and vibration and to prevent the appliance from moving, align the appliance correctly. 1. Use a WAF 17 wrench to loosen the lock nuts in a clockwise direction. 3. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight. In doing so, hold the foot tight and do not adjust its height. 2. To align the appliance, turn the appliance feet. Check that the appliance is level using a spirit level. All appliance feet must stand firmly on the ground. 16 Familiarising yourself with your applianceen 5Familiarising yourself with your appliance 5.1Appliance You can find an overview of the parts of your appliance here. 3 4 56 2 7 7 1 On certain models, specific details such as the colour and shape may differ from those pictured. 1 Maintenance flap for the drain pump Page 39 2 Door 3 Detergent drawer Page 17 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 15 7 Transit bolts Page 13 5.2Detergent drawer Note: Observe the manufacturer's instructions on the use and dosage of the detergent and care product and the information in the programme descriptions. "Programmes", Page 25 17 enFamiliarising yourself with your appliance 1 2 3 Manual dosing compartment : Dispenser for fabric softener : Dispenser for liquid detergent 123 5.3Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 30 3 Display Page 20 4 Buttons Page 23 18 6Before firsttime using for the first time Prepare firsttime the appliance for use. 6.1Starting an empty washing cycle Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry. 1. Turn the programme selector to Tromlerengøring. 2. Close the door. 3. Pull out the detergent drawer. 4. Pour approx. 1 litre of water into the manual dosing compartment. first timeen 5. Add washing powder that contains a bleaching agent to the manual dosing compartment. To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woollens or delicates. 6. Push in the detergent drawer. 7. Press to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. 8. Start the first wash cycle or set the programme selector to to switch off the appliance. "Basic operation", Page 30 19 enDisplay 7Display The display shows the current settings, options or relevant information. Example: Display Display 0:40 1 1 10.0 1 - 1400 90 End 3s 1 Example Designation Programme duration/programme time remaining Programme end time Recommended load Spin speed Temperature Start/Pause Prewash Wash Rinse Spin End of programme Childproof lock Crease-reduction function Prewash Rinse Hold More information Expected programme duration or programme time remaining in hours and minutes. "Buttons", Page 23 The maximum load capacity for the selected programme in kg. Set spin speed in rpm. "Buttons", Page 23 : No spin cycle, draining only Set temperature in °C. "Buttons", Page 23 (cold) Start, cancel or pause ¡ Lights up: The programme is running and can be cancelled or paused. ¡ Flashes: The programme can be star- ted or continued. Programme status Programme status Programme status Programme status Programme status ¡ lights up: The childproof lock is activated. ¡ flashes: The childproof lock is activated and the appliance has been operated. "Deactivating the childproof lock", Page 33 The crease-reduction function is activated. "Buttons", Page 24 Prewash is activated. "Buttons", Page 24 Rinse Hold is activated. 20 Display 50 ml 1 1 Example Displayen Designation More information Shortened programme length Shortened programme length is activated. "Buttons", Page 23 Blood The stain type is activated. Grass The stain type is activated. Red Wine The stain type is activated. Grease and oil The stain type is activated. Reminder to clean Flashes: Drum is dirty. Run the Tromler- the drum engøring programme for cleaning and caring for the drum and the outer tub. "Cleaning the drum", Page 37 Dispenser for liquid detergent ¡ Lights up: The intelligent dosing system for liquid detergent is activated. ¡ Flashes: The fill level of the dispenser is below the minimum level. "Intelligent dosing system", Page 33 (liquid detergent) Dispenser for fabric softener. ¡ Lights up: The intelligent dosing system for fabric softener is activated. ¡ Flashes: The fill level of the dispenser is below the minimum level. "Intelligent dosing system", Page 33 (fabric softener) Basic dosage Basic dosage for detergent or fabric softener. "Basic dosage", Page 35 Voltage control system Flashes: The automatic voltage control system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control system Lights up: The programme has been paused because of impermissible voltage drops. The voltage is permissible again and the programme continues. Note: The programme duration is extended. Adding laundry The programme can be interrupted and laundry can be removed or added. "Adding laundry", Page 32 21 enDisplay Display E:35 / -10 1 1 Example Designation Door Tap Detergent drawer Error More information ¡ Lights up: The door is locked and can- not be opened. ¡ Flashes: The door is not closed prop- erly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. ¡ The water pressure is too low. The detergent drawer has not been pushed in fully. Error code, error display, signal. "Troubleshooting", Page 43 22 Buttonsen 8Buttons The selection of programme settings depends on the programme that is set. Button (Start/Reload) (Speed Perfect) Selection ¡ Start ¡ Cancel ¡ Pause ¡ Activate ¡ Deactivate (Stains) Multiple selection i-Dos ¡ Activate ¡ Deactivate ¡ Basic dosage (Ready in) Up to 24 hours °C (Temperature) (Spin speed) - 90 - 1400 3s (Child Lock ¡ Activate 3 sec.) ¡ Deactivate More information Start, cancel or pause the programme. Activate or deactivate a shorter programme duration. Note: Energy consumption increases. The washing result is not affected by this. Select the type of stain. The temperature, drum movement and soaking time are all adjusted to suit the type of stain. Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent . Press the button for approx. three seconds to set the basic dosage. "Intelligent dosing system", Page 33 Set the programme end time. The programme duration is already included in the set number of hours. Once the programme has started, the programme duration is displayed. Adjust the temperature. Set temperature in °C. Adjust the spin speed or deactivate the spin cycle. Set spin speed in rpm. If is selected, the water is drained and the spin cycle is deactivated. The laundry stays wet inside the drum. "Childproof lock", Page 33 23 enButtons Button (Prewash) Selection ¡ Activate ¡ Deactivate (Easy Iron) ¡ Activate ¡ Deactivate More information Activate or deactivate prewash, e.g. for washing heavily soiled laundry. Note: If the intelligent dosing system is activated, the detergent will be dispensed automatically for the prewash and the main wash. If the intelligent dosing system is deactivated, place the detergent for the prewash directly in the drum. Activate or deactivate the reduced creasing programme. In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. Note: The laundry has a higher residual moisture after washing. To reduce creasing, hang up the laundry immediately after washing. 24 Programmesen 9Programmes Note: The laundry's care labels provide you with additional information on programme selection. Programme Description Max. load (kg) Bomuld (Cotton) Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate . Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm 10.0 5.01 Eco 40-60 Wash items made from cotton, linen or blended fabrics. Note: Fabrics which can be washed from 40 °C up to 60 °C as per the care symbol can be washed together. The washing performance corresponds to the best possible washing performance class according to the legal requirements. For this programme, the washing temperature is automatically adjusted depending on the load size, in order to achieve the best possible energy efficiency with the best possible washing result. You cannot change the washing temperature. Programme setting: Note: The temperature cannot be adjusted in this programme and is set automatically. ¡ Max. - °C ¡ Max. 1400 rpm 10.0 Strygelet (Easy Care) Wash items made from synthetic or blended fab- 4.0 rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Mix Wash items made from cotton, linen, or synthetic or 4.0 blended fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C 1 activated 2 Washing not possible 25 enProgrammes Programme Description Max. load (kg) ¡ Max. 1400 rpm Finvask/Silke (Delicate/Silk) Wash delicate, washable items made from silk, vis- 2.0 cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Uld (Wool) Hand- or machine-washable items that are made 2.0 from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Skylning (Rinse) Rinse and then spin the laundry, and drain the wa- ter. Programme setting: Max. 1400 rpm Centrif. / Udpumpning (Spin/Drain) Spin and drain the water. If you only want to drain the water, activate . The laundry is not spun. Programme setting: Max. 1400 rpm Hygiejne (Hygiene) Wash hard-wearing items made from cotton, linen 6.5 or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm 1 activated 2 Washing not possible 26 Programmesen Programme Description Max. load (kg) Skjorter (Shirts) Wash non-iron shirts and blouses made from cot- 2.0 ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate . The laundry is only given a short spin and can be removed while still dripping wet. Hang out shirts and blouses while they are still dripping wet so that they drip dry. Note: Use the Finvask/Silke programme to wash shirts and blouses made from silk or delicate fabrics. Programme setting: ¡ Max. 60 °C ¡ Max. 800 rpm Outdoor Wash all-weather and outdoor clothing with mem- 2.0 brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Automatisk Wash delicate items made from cotton, or synthetic 3.5 30°C or blended fabrics. (Automatic Soft) Gentle laundry care. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally. The maximum temperature is 30 °C. The maximum spin speed is 800 rpm. Tromlerengøring (Drum Clean) Clean and care for the drum. 2 Use this programme in the following cases: ¡ Before using the appliance for the first time ¡ If you regularly wash at temperatures of 40 °C or lower ¡ After a prolonged period of non-use 1 activated 2 Washing not possible 27 enProgrammes Programme Description Max. load (kg) Use washing powder that contains bleach. Place the washing powder containing bleach in the manual dosing compartment. "Detergent drawer", Page 17 Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates. Note: The drum cleaning indicator flashes to remind you if you have not used a programme at 60 °C or higher for a long time. Super 15'/30' (Super 15'/30') Wash items made from cotton, or synthetic or blen- 4.0 ded fabrics. 2.01 Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate . The maximum load is re- duced to 2.0 kg. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm 1 activated 2 Washing not possible 28 Accessoriesen 10Accessories Use original accessories. These have been made especially for your appliance. Note: Some accessories are available in other colours. Contact "Customer Service", Page 55. Water inlet hose extension Fixing brackets Elbow Liquid detergent insert Platform Washing machine cleaners Use Extend the water inlet hose for cold water or AquaStop (approx. 2.50 m). Improves the stability of the appliance. Secure the water outlet hose in place. Measure liquid detergent. Order number WZ10131 WX975600 00655300 00605740 Install the appliance at a raised height so WMZ20490 that it can be easily loaded and unloaded. Cleaning products for maintaining the ap- 00311929 pliance interior. 11Laundry 11.1Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock- ets in your laundry before using the appliance. Note The appliance and fabrics are protected when you prepare your laundry. ¡ Brush off sand and soil ¡ Sort the laundry according to colour and textiles and observe the care labels ¡ Close all zips, Velcro fasteners, hooks and eyes ¡ Tie cloth belts, cloth straps and cords together ¡ Remove curtain fittings and lead strips ¡ Wash small or particularly delicate items in a mesh washing bag ¡ Wash large and small items of laundry together ¡ Wash laundry with fresh stains immediately ¡ Pretreat laundry with dried stains and wash several times ¡ Load the laundry unfolded into the drum 29 enDetergents and care products 12Detergents and care products The manufacturer's instructions for use and dosage can be found on the packaging. Notes ¡ When using liquid detergents, only use liquid detergents that are selfflowing ¡ Do not mix different liquid detergents ¡ Do not mix detergent and fabric softener ¡ Do not use products that have expired or are highly congealed ¡ do not use products containing solvents, caustic agents or volatile substances ¡ Use dyes sparingly as salt may damage stainless steel ¡ Do not use color-bleaching agents in the appliance ¡ Do not pour vinegar into the dispensers Page 34 of the intelligent dosing system 13Basic operation operation operation 13.1Switching on the appliance Requirement: The appliance has been correctly installed and connected. "Installation and connection", Page 12 Turn the programme selector to a programme. a An audible function test is carried out. 13.2Setting a programme 1. Turn the programme selector and set the required programme. "Programmes", Page 25 2. If required, adjust the programme settings. "Adjusting the programme settings", Page 30 13.3Adjusting the programme settings Requirement: A programme has been set. "Setting a programme", Page 30 Adjust the programme settings. "Buttons", Page 23 Notes ¡ The programme settings are not saved permanently for the programme. ¡ The setting is saved if you activate or deactivate the intelligent dosing system. 13.4Loading laundry Note: To prevent creasing, note the maximum load for the programmes. "Programmes", Page 25 Requirements ¡ The laundry is prepared and sor- ted. "Laundry", Page 29 ¡ The drum is empty. 1. Open the door. 2. Place the laundry in the drum. 3. Close the door. Ensure that there is no laundry trapped in the door. 30 13.5Inserting the measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measuring aid. 1. Pull out the detergent drawer. 2. Press down on the insert and re- move the detergent drawer. 3. Insert the measuring aid. operationen 3. Fold the measuring aid down and click it into place. 4. Insert the detergent drawer. 13.6Use the measuring aid for liquid detergent To add liquid detergent, you can use a measuring aid in the detergent drawer. 1. Pull out the detergent drawer. 2. Slide the measuring aid forwards. 4. Push in the detergent drawer. 13.7Adding detergent and care product For programmes in which intelligent dosing is not possible or desirable, you can add detergent manually. Notes ¡ Do not use the measuring aid for liquid detergent for gel detergents, washing powder, or if Prewash or "Ready in" time are activated. ¡ Observe the information about detergents and care products Page 30. 1. Pull out the detergent drawer. 2. Pour in detergent. "Detergent drawer", Page 17 3. If required, add the care product. 4. Push in the detergent drawer. 13.8Starting the programme Requirement: A programme is set. "Setting a programme", Page 30 Press . a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum. 31 enoperation a The display shows the programme duration or the programme end time. a After the programme has ended, the display shows: End. 13.9Adding laundry After the programme starts, you can remove or add laundry depending on the programme status. 1. Press . The appliance pauses. Note: If you want to add laundry, follow the instructions on the display. "Display", Page 22 "Display", Page 21 2. Open the door. 3. Add or remove laundry. 4. Close the door. 5. Press . 13.10Cancelling the programme 1. Press . 2. Open the door. The appliance door remains locked for safety reasons if the temperature and water levels are high. If the temperature is high, start the Skylning programme. If the water level is high, start the Centrifugering programme or select a suitable programme for draining. "Programmes", Page 25 3. Remove the laundry. "Unloading the laundry", Page 32 13.11Resuming the programme when the programme status is Rinse Hold Requirements ¡ Rinse Stop is activated. ¡ The last rinse cycle of the set pro- gramme has ended and the laundry is in the rinsing water. 1. Set the Centrifugering programme or a programme for draining the water. "Programmes", Page 25 2. Press . 13.12Unloading the laundry 1. Open the door. 2. Remove the laundry from the drum. 13.13Switching off the appliance 1. Turn the programme selector to . 2. Turn off the tap. 3. Wipe the rubber gasket dry and re- move any foreign objects. 4. Leave the appliance door and detergent drawer open so that residual water can evaporate. 32 14Childproof lock Secure your appliance against being operated unintentionally using the controls. 14.1Activating the childproof lock Press and hold the two 3s buttons for approx. 3 seconds. a The display shows 3s. a The control elements are locked. a The childproof lock remains active even after the appliance has been switched off and in the event of a power cut. 14.2Deactivating the childproof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two 3s but- tons for approx. 3 seconds. a 3s goes out in the display. 15Intelligent dosing system The optimum quantities of liquid detergent and fabric softener are dispensed automatically depending on the programme and settings. 15.1Starting the programme with intelligent dosing system If you do not want to dose liquid detergent and fabric softener manually, use the intelligent dosing system. Childproof locken This function is available depending on the selected programme and is activated automatically. Note If you are using the intelligent dosing system, do not add additional detergent or fabric softener into the compartment for manual dosing. "Adding detergent and care product", Page 31 If you want to dose manually for a set programme, observe the following information: ¡ Deactivate the intelligent dosing system before starting the programme. The selected settings are retained even after the appliance has been switched off. "Buttons", Page 23 ¡ Pour detergent or fabric softener into the compartment for manual dosing. "Adding detergent and care product", Page 31 ¡ Activate the intelligent dosing system once the programme has ended. "Buttons", Page 23 Requirements ¡ The laundry is prepared. "Preparing the laundry", Page 29 ¡ The laundry is sorted. ¡ The laundry is placed in the appliance. "Loading laundry", Page 30 ¡ The programme is set. "Setting a programme", Page 30 ¡ The intelligent dosing system is activated. "Display", Page 21 "Display", Page 21 1. Fill the dispensers. "Filling the dispensers", Page 34 33 enIntelligent dosing system To replace the contents of the dispenser with another product, clean the detergent drawer. "Cleaning the detergent drawer", Page 38 2. If required, adjust the contents of the dispenser. 3. If required, adjust the basic dosage Page 35. 4. If required, adjust the programme settings. "Adjusting the programme settings", Page 30 5. Start the programme. "Starting the programme", Page 31 6. Remove the laundry. "Unloading the laundry", Page 32 15.2Filling the dispensers If you want to use the intelligent dosing system or if the appliance displays a notification during operation of the appliance, fill the dispensers. Note: Fill the dispensers only with suitable detergent and care products Page 30. If you want to add more liquid detergent or fabric softener in the dispenser, use the same product. If you want to replace the liquid detergent or fabric softener in the dispenser with another product, clean the detergent drawer beforehand. "Cleaning the detergent drawer", Page 38 Requirement: The display shows a notification to fill the dispenser. "Display", Page 21 "Display", Page 21 1. Pull out the detergent drawer. 2. Open the dispenser cover. 3. Pour liquid detergent and fabric softener into the relevant dispensers. "Detergent drawer", Page 17 Do not exceed the marking for the maximum fill level when filling. 4. Close the dispenser cover. Note: To prevent the liquid detergent or fabric softener from drying out, close the dispenser cover immediately after filling. 5. If required, pour washing aid into the compartment for manual dosing. "Adding detergent and care product", Page 31 6. Push in the detergent drawer. 7. Adjust the basic dosage Page 35. 34 15.3Basic dosage The basic dosage depends on the manufacturer's instructions for the detergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that corresponds to the dosage for a standard load of 4.5 kg. Adjusting the basic dosage 1. Press and hold i-Dos for ap- prox. 3 seconds. a The display shows the basic dosage set for . 2. To adjust the basic dosage for , press i-Dos. 3. To adjust the setting, press . 4. To end the setting process, wait briefly. Intelligent dosing systemen 35 enBasic settings 16Basic settings You can configure the basic settings for your appliance to meet your needs. 16.1Overview of the basic settings Basic setting Programme position End signal 2 Button signal 3 Drum cleaning 4 reminder Value 0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) 0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) On OFF Description Set the volume of the signal at the end of the programme. The volume of the audible signal emitted when the buttons are pressed. Activate or deactivate the reminder to clean the drum. 36 16.2Changing the basic settings 1. Set the programme selector to position 1. 2. Press and, at the same time, turn the programme selector to position 2. a The display shows the current value. 3. Set the programme selector to the required position. "Overview of the basic settings", Page 36 4. To change the value, press . 5. To save the changes, switch off the appliance. Cleaning and servicingen 17Cleaning and servicing To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. 17.1Cleaning the drum CAUTION Risk of injury! Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for cleaning the drum or wash at temperatures of at least 60 °C. Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry. Run the Tromlerengøring programme without laundry and with a cleaning agent for caring for the inside of the appliance "Accessories", Page 29 or with washing powder that contains bleach. 37 enCleaning and servicing 17.2Cleaning the detergent drawer If you want to replace the liquid detergent or fabric softener in the dispenser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components. Electrical components may be damaged if they come into contact with liquids. Do not clean the pump unit in the dishwasher and do not immerse it in water. Protect the electrical connection on the rear against water, detergent and fabric softener residue. 1. Switch off the appliance. "Switching off the appliance", Page 32 2. Pull out the detergent drawer. 3. Press down on the insert and remove the detergent drawer. 4. Remove the pump unit. 5. Unclip the detergent drawer cover and remove it. 6. Empty the detergent drawer. 38 7. Clean the pump unit with a damp cloth. Cleaning and servicingen 8. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. 10.Clean the housing of the detergent drawer in the appliance. 9. Dry the detergent drawer, cover and pump unit and reinsert them. 11.Push in the detergent drawer. 17.3Cleaning the drain pump Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump 1. Turn off the tap. 2. Switch off the appliance. "Switching off the appliance", Page 32 3. Disconnect the appliance's mains plug from the power supply. 39 enCleaning and servicing 4. Open and remove the service flap. 1 2 7. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent solution. To allow the detergent solution to flow out into the container, remove the sealing cap. 5. Slide a sufficiently large container under the opening. 8. Firmly press on the sealing cap. 6. Take the drain hose out of the holder. 9. Insert the drain hose into the holder. 40 Cleaning the drain pump Requirement: The drain pump is empty. Page 39 1. Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert. Cleaning and servicingen 4. Insert the pump cap. Ensure that the parts of the pump cap are correctly assembled. 5. Screw the pump cap as far as it will go. 2. Clean the interior, the thread on the pump cap and the pump housing. The handle on the pump cap must be in a vertical position. 6. Insert and close the service flap. The pump cap is comprised of two parts which can be taken apart for cleaning. 3. Ensure that the impeller in the drain pump can rotate. 41 enCleaning and servicing Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run a suitable programme for draining after you have emptied the drain pump. 1. Open the water tap. 2. Insert the mains plug. 3. Switch on the appliance. 4. Pour 1 litre of water into the manual dosing compartment. 5. Select a suitable programme for draining. "Programmes", Page 25 42 Troubleshootingen 18Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. Fault The display goes out and flashes. "E:30 / -80" Cause and troubleshooting Energy-saving mode is active Press any button. a The symbol lights up again. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. The water outlet hose is connected too high. Install the water outlet hose at a maximum height of 1 metre. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water hose. "Connecting the appliance", Page 14 Drain pump is blocked. "Cleaning the drain pump", Page 39 Pump cover is not correctly assembled. Correctly assemble the pump cover. The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way into the appliance. The handle on the pump cap must be in a vertical position. Detergent dosage is too high. 43 enTroubleshooting Fault "E:30 / -80" "E:10 / -00 / -10 / -20" "H:32" "E:30 / -10" and/or 44 Cause and troubleshooting Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic dosage Page 35. If you dose manually, reduce the amount of detergent for the next washing cycle with the same load. The pump for the intelligent dosing system is blocked. 1. Switch off the appliance. 2. Clean the pump unit. "Cleaning the detergent drawer", Page 38 3. Switch the appliance on. 4. If the display appears again after you clean the pump unit, call customer service. "Customer Service", Page 55 Note: You can deactivate and manually dose the intelligent dosing system until the fault is rectified. "Buttons", Page 23 The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process. 1. First wait approx. 5 minutes until the drain process ends. Fault "E:30 / -10" and/or flashes. lights up. flashes. "E:30/-20" Troubleshootingen Cause and troubleshooting 2. To reset the error message, switch the appliance off. 3. Switch the appliance back on. 4. If the error message is displayed again, call cus- tomer service. "Customer Service", Page 55 The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes out. The pump unit is not inserted. 1. Insert the pump unit into the detergent drawer. "Cleaning the detergent drawer", Page 38 2. Push in the detergent drawer until the symbol goes out. The automatic voltage control system detects an unauthorised voltage drop. No remedial action possible. Note: If the power supply is stable, the programme continues to run as normal. Voltage under-usage may cause extension of a programme. No remedial action possible. The temperature is too high. Wait until the temperature has dropped. "Cancelling the programme", Page 32 Water level is too high. Select a suitable programme for draining. "Programmes", Page 25 Door is not closed. Close the door. Laundry is caught in the door. Remove any trapped laundry. Drum cleaning is required. "Cleaning the drum", Page 37 Detergent dosage is too high. If you dose manually, reduce the amount of detergent for the next washing cycle with the same load. Additional water is added. Do not add any extra water to the appliance while it is operating. 45 enTroubleshooting Fault "E:30/-20" All other error codes. The appliance is not working. The programme does not start. Cause and troubleshooting Solenoid valve defective. Call the after-sales service. "Customer Service", Page 55 Malfunction 1. Switch the appliance off and then on again. 2. If the message appears again, disconnect the appli- ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relevant circuit breaker in the fuse box. a If the fault was a one-off, the message disappears. 3. If the message appears again, call the after-sales service. Please specify the exact error message when calling. "Customer Service", Page 55 The mains plug of the power cord is not plugged in. Connect the appliance to the power supply. The circuit breaker in the fuse box has tripped. Check the circuit breaker in the fuse box. There has been a power cut. Check whether the lighting in your kitchen or other appliances are working. You have not pressed . Press . Door is not closed. Close the door. Childproof lock is activated. Deactivate childproof lock. "Deactivating the childproof lock", Page 33 is activated. Check whether is activated. "Buttons", Page 23 Laundry is caught in the door. Remove any trapped laundry. The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes out. The pump for the intelligent dosing system is blocked. 1. Switch off the appliance. 2. Clean the pump unit. "Cleaning the detergent drawer", Page 38 46 Troubleshootingen Fault Cause and troubleshooting The programme does not start. 3. Switch the appliance on. 4. If the display appears again after you clean the pump unit, call customer service. "Customer Service", Page 55 Note: You can deactivate and manually dose the intelligent dosing system until the fault is rectified. "Buttons", Page 23 The door cannot be opened. The temperature is too high. Wait until the temperature has dropped. Cancel the programme. "Cancelling the programme", Page 32 Water level is too high. Select a suitable programme for draining. "Programmes", Page 25 Power failure. Open the door using the emergency release. "Emergency release", Page 54 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. Drain pump is blocked. "Cleaning the drain pump", Page 39 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of 1 metre. Pump cover is not correctly assembled. Correctly assemble the pump cover. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic dosage Page 35. If you dose manually, reduce the amount of detergent for the next washing cycle with the same load. 47 enTroubleshooting Fault Cause and troubleshooting The water is not drain- Unapproved extension installed on the water drain ing. hose. Remove any unapproved extensions from the water hose. "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way into the appliance. The handle on the pump cap must be in a vertical position. Water is not flowing in. Detergent is not being dispensed. You have not pressed . Press . The filters in the water inflow are blocked. Clean the filters in the water inflow. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or jammed. The spin cycle runs several times. The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required. Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault no action required. The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required. Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault no action required. 48 Troubleshootingen Fault No water is visible in the drum. Drum jerks after the programme starts. Vibrations and movement of the appliance whilst spinning. Drum rotates, water does not flow in. Heavy foam build-up i-Dos cannot be actuated. High spin speed not reached. Cause and troubleshooting Water is below the visible area. Not a fault no action required. Do not add any extra water to the appliance while it is operating. This is caused by an internal motor test. Not a fault no action required. Appliance is not correctly aligned. "Aligning the appliance", Page 16 The appliance feet are not fixed. Secure the appliance feet. "Aligning the appliance", Page 16 Transit bolts have not been removed. "Removing the transit bolts", Page 13. Load detection is active. Not a fault no action required. Note: The load detection can take up to two minutes. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic dosage Page 35. If you dose manually, reduce the amount of detergent for the next washing cycle with the same load. Intelligent dosing is not intended for this programme. Not a fault no action required. "Starting the programme with intelligent dosing system", Page 33 Programme progress does not allow intelligent dosing. No remedial action possible. A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. is activated. Select the programmes that are suitable for the type of fabric. 49 enTroubleshooting Fault Cause and troubleshooting High spin speed not reached. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Centrifugering programme. The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Centrifugering programme. Rushing, hissing noise. Water is flushed under pressure into the detergent drawer. Not a fault normal operating noise. Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products. wash cycle or fabric softening. Not a fault normal operating noise. Brief whirring noise Intelligent dosing system carries out a function test. after switching on the appliance. Not a fault normal operating noise. Loud noises during the spin cycle. Appliance is not correctly aligned. "Aligning the appliance", Page 16 The appliance feet are not fixed. Secure the appliance feet. "Aligning the appliance", Page 16 Transit bolts have not been removed. "Removing the transit bolts", Page 13. Banging noises, rattling in the drain pump. Foreign bodies have got into the drain pump. "Cleaning the drain pump", Page 39 50 Troubleshootingen Fault Slurping, rhythmical suction noise. Creasing. The spin result is not satisfactory. The laundry is too wet/too damp. Cause and troubleshooting The drain pump is active, the detergent solution is pumped out. Not a fault normal operating noise. The spin speed is too high. The next time you run a wash cycle, set a lower spin speed. The load is too large. The next time you run a wash cycle, reduce the amount of laundry being loaded. Unsuitable programme for the type of fabric. Select the programmes that are suitable for the type of fabric. A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. Start the Centrifugering programme. is activated. Select the programmes that are suitable for the type of fabric. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Centrifugering programme. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Centrifugering programme. 51 enTroubleshooting Fault Detergent residue on the damp washing. Detergent residue on the dry laundry. Insufficient cleaning. Cause and troubleshooting Detergents may contain water-insoluble substances that deposit on the laundry. Start the Skylning programme. Unsuitable detergent added to the dispenser of the intelligent dosing system. 1. Check whether the detergent used is suitable. "Detergents and care products", Page 30 2. Drain the dispenser. "Cleaning the detergent drawer", Page 38 3. Clean the dispenser. 4. Refill the dispenser. "Filling the dispensers", Page 34 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic dosage Page 35. Detergents may contain water-insoluble substances that deposit on the laundry. Brush out the laundry after washing and drying. Unsuitable detergent added to the dispenser of the intelligent dosing system. 1. Check whether the detergent used is suitable. "Detergents and care products", Page 30 2. Drain the dispenser. "Cleaning the detergent drawer", Page 38 3. Clean the dispenser. 4. Refill the dispenser. "Filling the dispensers", Page 34 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic dosage Page 35. Basic dosage not adjusted. If intelligent dosing is activated, adjust the basic dosage Page 35. Detergent or care products have congealed in dispensers of the intelligent dosing system. 1. Check whether the detergent used is suitable. "Detergents and care products", Page 30 2. Drain the dispenser. "Cleaning the detergent drawer", Page 38 3. Clean the dispenser. 52 Troubleshootingen Fault Cause and troubleshooting Insufficient cleaning. 4. Refill the dispenser. "Filling the dispensers", Page 34 Unsuitable detergent added to the dispenser of the intelligent dosing system. 1. Check whether the detergent used is suitable. "Detergents and care products", Page 30 2. Drain the dispenser. "Cleaning the detergent drawer", Page 38 3. Clean the dispenser. 4. Refill the dispenser. "Filling the dispensers", Page 34 Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. 1. Connect the water supply hose correctly. "Connecting the water inlet hose", Page 14 2. Tighten the screw connection. Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose. Water outlet hose is not connected correctly. Connect the water outlet hose correctly. "Water outlet connection types", Page 15 Odours have formed in the appliance. Humidity and detergent residue may promote the formation of bacteria. "Cleaning the drum", Page 37 If you are not using the appliance, leave the door and detergent drawer open so that residual water can evaporate. Water is leaking from Dirt on the door or seal causes leaks. below the door. Clean the door and the seal. 53 enTransportation, storage and disposal 18.1Emergency release Releasing the door Requirement: The drain pump is empty. Page 39 1. ATTENTION! Escaping water may cause material damage. Do not open the door if you can see water through the glass. Pull the emergency release downwards with a tool and release. 19.2Inserting the transit bolts Secure the appliance before transportation using transit bolts in order to prevent transport damage. 1. Use a screwdriver to remove the 4 cover caps. a The door lock is released. 2. Insert the maintenance flap and lock it into place. 3. Close the maintenance flap. 19Transportation, storage and disposal 19.1Removing the appliance 1. Turn off the tap. 2. Empty the water inlet hose. 3. Switch off the appliance. "Switching off the appliance", Page 32 4. Unplug the appliance's mains plug. 5. Drain the water. "Cleaning the drain pump", Page 39 6. Detach the hoses. 7. Empty the dispensers. 54 Keep the cover caps. 2. Insert the 4 transit bolts. "Removing the transit bolts", Page 13 19.3Using the appliance again For further information, see "Installation and connection", Page 12 and "Starting an empty washing cycle", Page 19. 19.4Disposing of old appliance Valuable raw materials can be reused by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU. Customer Serviceen 20Customer Service Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website. 20.1Product number (E-Nr.) and production number (FD) You can find the product number (ENr.) and the production number (FD) on the appliance's rating plate. Depending on the model, the rating plate is located: ¡ On the inside of the door. ¡ On the inside of the maintenance flap. ¡ On the rear of the appliance. Make a note of your appliance's details and the Customer Service telephone number to find them again quickly. 55 enConsumption values 21Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicative only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this purpose. Note on the comparison test: Deactivate the automatic dosing function unless this function is the object of the test. Programme Load (kg) Pro- Energy gramm con- e dura- sump- tion tion (h:min)1 (kWh/ cycle)1 Water consumption (l/ cycle)1 Max- Spin imum speed temper- (rpm)1 ature (°C) 5 mins1 Residual moisture (%)1 Eco 40-602 10.0 3:50 0.990 77.0 35 1351 52.00 Eco 40-602 5.0 2:55 0.460 46.0 28 1400 50.00 Eco 40-602 2.5 2:30 0.220 34.0 23 1400 55.00 Bomuld 20 °C 10.0 3:30 0.410 98.0 24 1400 49.00 Bomuld 40 °C 10.0 3:30 1.300 98.0 44 1400 49.00 Bomuld 60 °C 10.0 3:30 1.900 98.0 60 1400 49.00 Strygelet 40 °C 4.0 2:30 0.900 63.0 45 1200 28.00 Mix 40 °C 4.0 1:05 0.700 44.0 42 1400 51.00 Uld 30 °C 2.0 0:40 0.350 48.0 28 800 25.00 1 Due to the influence of water pressure, hardness and inlet temperature, ambient temperature, type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the selected additional functions, the actual values may deviate from the stated values. 2 Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Regulation with cold water (15 °C). 22 Technical data Appliance height 84.5 cm Appliance width 59.7 cm Appliance depth 58.8 cm Appliance depth with door closed Appliance depth with door open Weight Maximum load 63.2 cm 104.9 cm 71.5 kg 10.0 kg 56 Mains voltage 220-240 V, 50-60 Hz Minimum in- 10A stallation protection Nominal power 2300 W Power consumption ¡ Off mode: 0.10 W ¡ Left-on mode: 0.40 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm ter inlet hose Technical dataen Length of the wa- 150 cm ter outlet hose Length of the power cord 210 cm You can find more information about your model online at https:// eprel.ec.europa.eu/1. This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for the model. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label. 1 Only applies to countries in the European Economic Area 57 EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY siemens-home.bsh-group.com *9001800518* 9001800518 en (030408)