NARWAL Flow 2 Robot Vacuum and Mop Combo Instruction Manual

1. Informazioni sulla sicurezza

Please read this manual carefully before using the NARWAL Flow 2 Robot Vacuum and Mop Combo. Keep it for future reference.

Linee guida generali sulla sicurezza

• Assicurarsi che il robot venga utilizzato su superfici stabili e piane.
• Keep the robot and its base station away from water or wet environments.
• Do not allow children or pets to play with the robot or its accessories.
• Use only the original power adapter and accessories provided by NARWAL.
• Regularly check for any damage to the power cord, plug, or robot. Do not operate if damaged.

Sicurezza della batteria

• The robot contains a Lithium Ion battery. Do not expose it to high temperatures or direct sunlight.
• Non tentare di smontare, riparare o modificare il pacco batteria.
• Smaltire le batterie secondo le normative locali.

Obstacle Avoidance and Pet/Child Safety

• The AI Object Recognition system helps the robot avoid common household objects. However, always clear the cleaning area of small or delicate items, loose cables, and pet waste to prevent damage or entanglement.
• The robot can adapt its cleaning behavior for homes with pets and children, including lowering noise levels near cribs.

2. Prodotto finitoview

The NARWAL Flow 2 is an advanced robot vacuum and mop combo designed for comprehensive floor cleaning. It features innovative technology for efficient and hands-free maintenance.

Caratteristiche principali

• FlowWash Self-Cleaning Mop: Continuously washes its track mop in real-time with 212°F hot water and 12N pressure for deep cleaning.
• Aspirazione potente: Delivers 31,000Pa suction power for effective removal of dust, debris, and pet hair.
• Dual Tangle-Free Brush System: Combines dual short rollers with an upgraded long-bristle side brush to minimize hair wrap, certified for 0% hair entanglement.
• AI Object Recognition with Dual Cameras: Utilizes dual cameras and an advanced VLM AI brain to recognize and avoid obstacles, ensuring smarter cleaning.
• Pulizia adattiva: Intelligently responds to the home environment, offering features like lower noise near cribs and interactive pet functions.
• Smart Light Bar: Provides visual status updates for cleaning, charging, drying, and alerts.
• Self-Emptying, Self-Refilling, and Self-Cleaning Base Station: Automates mop washing (212°F hot water), dock self-cleaning (hot water), warm air drying (104°F), dust bag emptying (2.4L for up to 120 days), and smart detergent dispensing.

Componenti inclusi

• Robot × 1 (Pre-installed with Dust Bin × 1 and Track Mopping Module × 1)
• Self-cleaning Charging Dock × 1 (Including Cleaning Base × 1, Clean Water Tank × 1, Dirty Water Tank × 1, Cleaning Solution Reservoir × 1, Dust Bag × 1, Replaceable Cleaning Filter × 1)
• Cavo di alimentazione × 1
• Anti-tangling Side Brush × 1
• Dust Bin Filter × 1
• Sacchetto per la polvere × 1
• Soluzione detergente × 1

Image: NARWAL Flow 2 Robot Vacuum and Mop Combo with its self-cleaning base station, highlighting its seamless and intelligent design.

3. Impostazione

Unboxing e posizionamento iniziale

1. Carefully remove all components from the packaging. Ensure all accessories listed in the 'Included Components' section are present.
2. Choose a suitable location for the self-cleaning charging dock. It should be on a hard, level surface, against a wall, with adequate space around it for the robot to maneuver.
3. Collegare il cavo di alimentazione alla stazione base e inserirlo in una presa di corrente.

Connecting to Wi-Fi and Software Update

• Download the Narwal Freo App from your device's app store.
• Follow the in-app instructions to connect your NARWAL Flow 2 to your home Wi-Fi network. The robot supports both 2.4GHz and 5GHz Wi-Fi networks.
• Importante: Before first use, update the robot to the latest software version via the app for optimal performance and access to all features.

4. Operativo

The NARWAL Flow 2 offers various cleaning modes and smart features controllable via the Narwal Freo App.

Modalità di pulizia

• Aspirapolvere e lavapavimenti: Performs both vacuuming and mopping simultaneously.
• Solo vuoto: Focuses solely on vacuuming.
• Solo mocio: Engages only the mopping function.

Controllo e mappatura delle app

• Use the Narwal Freo App to create and manage multi-level 3D maps of your home.
• Set custom cleaning schedules for different areas or times.
• Definire Zone vietate to restrict the robot from entering specific areas.
• Adjust cleaning settings such as suction power, mop humidity, and cleaning strategy for different floor types (Edit Surface, Edit Carpet).
• Utilizzare Blocco bambini to prevent accidental operation.

Image: The Narwal App interface showing various control options including real-time pet finding, cleaning modes, 3D mapping, and no-go zones.

AI Obstacle Avoidance and Pet Mode

• Select between 'Smart' and 'Safety' obstacle avoidance strategies in the app settings. 'Smart' maintains optimal distance, while 'Safety' prioritizes collision prevention.
• In 'Family with Pets' settings, enable pet mode and select your pet type (cats, dogs, or both). This activates interactive pet features and adjusts cleaning behavior.
• The robot can navigate over thresholds up to 1.57 inches and clean under furniture as low as 3.74 inches.

5. Manutenzione

The NARWAL Flow 2 is designed for low-maintenance operation, with its self-cleaning base station handling most routine tasks.

Base Station Self-Maintenance

• Lavaggio del mocio: The base station automatically washes the robot's mop with 212°F hot water during and after cleaning cycles.
• Asciugatura del mocio: After washing, the mop is dried with 104°F warm air to prevent odors and mildew.
• Autopulente: The base station itself performs hot water self-cleaning to maintain hygiene.
• Svuotamento della polvere: The robot automatically empties its dust bin into a 2.4L dust bag in the base station, providing up to 120 days of debris storage.
• Ricarica dell'acqua: The base station automatically refills the robot's clean water tank.
• Erogazione del detersivo: The smart detergent dispensing system ensures the correct amount of cleaning solution is used.

Immagine: Un interno view of the Narwal Flow 2 base station, illustrating its 120-day dust storage, hot water mop washing, warm air drying, auto-detergent dispensing, and active water tank self-cleaning features.

Consumable Replacement Frequency

• Sacchetto antipolvere: Every 120 days (90 days with pets).
• Spazzola a rullo: Ogni 6 mesi.
• Track mop pad: Ogni 1-3 mesi.
• Spazzola laterale: Ogni 3 mesi.
• Base filter: Ogni 3 mesi.

Actual usage may vary. Pet care mode can be enabled in the app.

Capacità del serbatoio dell'acqua

• Robot: Clean 130 ml, Dirty 120 ml.
• Stazione base: Clean 4.5 L, Dirty 4.05 L.

6. Risoluzione Dei Problemi

If you encounter any issues with your NARWAL Flow 2, please refer to the following guidelines or contact Narwal Support.

Passaggi generali per la risoluzione dei problemi

• Ensure the robot and base station are properly connected to power and Wi-Fi.
• Check the clean and dirty water tanks for proper installation and fill levels.
• Verify that the dust bag is correctly installed and not full.
• Clear any obstructions around the robot or base station.
• Restart the robot and the app.

Contacting Narwal Support

For technical support, please contact Narwal Support. To help us resolve your issue more efficiently, we recommend preparing the following information:

• Order number / proof of purchase.
• Device serial number (located on the bottom of Flow 2).
• Issue details + error message.
• Steps tried + photos (if any).

Tip: More details lead to faster support.

7. Specifiche

8. Garanzia e supporto

Garanzia del produttore

The NARWAL Flow 2 comes with a 1-year manufacturer's warranty.

Assistenza clienti

For any questions, technical assistance, or warranty claims, please contact Narwal Support. Refer to the 'Troubleshooting' section for details on information to provide when contacting support.