1. Introduzione
This manual provides comprehensive instructions for the safe and efficient use of your NARWAL Freo Z Ultra Robot Vacuum and Mop Combo. Please read this manual thoroughly before operating the device and retain it for future reference.
2. Contenuto della confezione
Verificare che tutti i componenti siano presenti nella confezione:
- NARWAL Freo Z Ultra Robot
- Stazione base
- Side brush (1 pair)
- Base station power cord (1)
- Floor detergent (1)
- Estensione ramp (1)
- Dust bin filter (1)
- Base station dust bag (1)
- Baseboard cleaning module (1)
- Baseboard rag (3)
- Replaceable insert bin (1)
- Product manual (1)

Figure 2.1: NARWAL Freo Z Ultra Robot and Base Station.
3. Impostazione
3.1 Posizionamento della stazione base
Place the base station on a hard, flat surface against a wall, ensuring adequate clearance around it for the robot to dock. Avoid placing it near stairs or heat sources.
3.2 Collegamento di alimentazione
Connect the base station power cord to the base station and then to a power outlet. Ensure the power cord is neatly arranged to prevent entanglement.
3.3 Installazione dell'app e connessione Wi-Fi
- Download the NARWAL app from your device's app store.
- Crea un account o accedi.
- Follow the in-app instructions to add your Freo Z Ultra robot.
- Connect the robot to your Rete Wi-Fi a 2.4 GHz. 5GHz Wi-Fi is not supported.
3.4 Carica iniziale
Place the robot onto the base station to charge fully before its first use. The app will indicate the charging status.
4. Istruzioni per l'uso
4.1 Avvio di un ciclo di pulizia
You can start a cleaning cycle via the NARWAL app or by pressing the button on the robot. The robot will begin mapping your home and cleaning according to its intelligent algorithms.
4.2 Evitamento degli ostacoli e navigazione
The Freo Z Ultra utilizes dual 1600x1200 HD cameras and dual chips for real-time decision-making and advanced obstacle avoidance. It identifies over 120 objects, avoiding hazards like pet accidents by 150mm and cleaning close to furniture legs (within 8mm).

Figure 4.1: Robot utilizing AI for obstacle avoidance.
4.3 Cleaning Modes and Performance
The robot intelligently identifies dirt and deploys appropriate cleaning modes. For wet messes, mops are deployed; for dry messes, mops are lifted to prevent spreading.

Figure 4.2: Real-time cleaning mode adjustments.
- Aspirazione: Features 12,000Pa suction for effective dirt and pet hair removal from carpets and crevices.
- Lavaggio: Dual mops apply 1.2 kg of downward force and scrub at 180 RPM to remove stubborn stains. Triangular mop heads ensure edge-to-edge cleaning.
- Pulizia dei bordi: EdgeSwing technology and a dedicated baseboard cleaning module ensure thorough cleaning along walls and baseboards.

Figure 4.3: 12,000Pa Hyper Suction capability.

Figure 4.4: Effective stain removal by mopping function.

Figure 4.5: Edge and baseboard cleaning capabilities.
5. Manutenzione
5.1 Manutenzione della stazione base
The Ultra Quiet Self-Empty Station performs several maintenance tasks automatically:
- Lavaggio del mocio: AI detects mop contaminants and cleans mops with hot water (104°F to 140°F) to flush grease, then reaches 167°F for hygienic cleaning.
- Asciugatura del mocio: A self-drying system prevents odors.
- Svuotamento di sé: The 2.5L dustbag holds up to 120 days of compressed dirt. Replace the dustbag when full.
- Autopulente: The station cleans itself to maintain hygiene.
- Ricarica automatica: The station automatically refills the robot's water tank.

Figure 5.1: Ultra-Quiet 8-in-1 Base Station functions.
5.2 Manutenzione dei componenti del robot
- Spazzole laterali: Regularly check for hair and debris. Clean or replace as needed.
- Spazzola principale: The certified tangle-free brush minimizes hair entanglement. Periodically remove the main brush and clean any accumulated hair or debris.

Figure 5.2: Certified Zero-Tangling brush technology.
6. Risoluzione Dei Problemi
If you encounter issues with your NARWAL Freo Z Ultra, refer to the following common problems and solutions:
| Problema | Possibile causa | Soluzione |
|---|---|---|
| Il robot non si accende o non si carica. | Base station not powered, robot not properly docked. | Ensure base station is plugged in. Re-dock the robot, ensuring contact with charging pins. |
| Il robot non riesce a connettersi al Wi-Fi. | Banda Wi-Fi errata, segnale debole, password errata. | Ensure you are connecting to a 2.4GHz network. Move robot closer to router. Re-enter Wi-Fi password. |
| Scarsa efficienza di pulizia. | Full dustbag, dirty filter, tangled brushes, low water/detergent. | Empty dustbag. Clean/replace filter. Clean main and side brushes. Refill water/detergent tanks. |
| Il robot si blocca spesso. | Obstacles, dirty sensors. | Clear area of small objects, cables, and thick rugs. Clean all sensors on the robot. |
| Mops are not washing or drying properly. | Base station water tanks empty, clogged nozzles. | Ensure clean and dirty water tanks are correctly installed and filled/emptied. Check for blockages in the mop washing area. |
For further assistance, please refer to the NARWAL app or contact customer support.
7. Specifiche
| Caratteristica | Dettaglio |
|---|---|
| Marca | NARVALO |
| Nome del modello | YJCC017 |
| Caratteristica speciale | Lavaggio automatico del mocio |
| Colore | Bianco |
| Tipo di filtro | Stoffa |
| Durata della batteria | 2.5 ore |
| Voltage | 3.6 Volt (CC) |
| Fonte di alimentazione | Alimentato a batteria |
| Metodo di controllo | Applicazione |
| Fattore di forma | Girare |
| Codice UPC | 604467937789 |
| Dimensioni del prodotto | 19.2 x 17.5 x 25.3 pollici |
| Peso dell'articolo | 43 libbre |
| Produttore | NARVALO |
| Batterie | 1 batteria agli ioni di litio richiesta |
8. Garanzia e supporto
8.1 Informazioni sulla garanzia
For detailed warranty information, please refer to the warranty card included with your product or visit the official NARWAL websito. Conservare la prova d'acquisto per eventuali reclami in garanzia.
8.2 Assistenza clienti
If you have any questions or require technical assistance, please contact NARWAL customer support. Contact details can typically be found on the official NARWAL website or within the NARWAL app.