Manuale utente del telefono da tavolo IP Poly Edge E220

1. Introduzione

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Immagine: Frontale view of the Poly Edge E220 IP Desk Phone, showcasinil suo display, la tastiera e il ricevitore.

2. Cosa c'è nella scatola

Verifica che tutti i seguenti componenti siano inclusi nel pacchetto:

• Poly Edge E220 IP Desk Phone Unit
• Cornetta
• Cavo a spirale del ricevitore
• Cat5E Ethernet Cable
• Integrated Wall Mount (pre-attached or separate)
• Supporto di base

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Caratteristiche del prodotto

• 4-Line Keys: Supports up to 16 lines for flexible call management.
• Bluetooth integrato: Allows for seamless pairing with mobile phones and Bluetooth headsets.
• Display ad alta risoluzione: Provides clear visibility for call information and menu navigation.
• Voce HD: Delivers superior audio quality for clearer conversations.
• Funzionamento multilinea: Manage multiple active calls simultaneously.
• Funzionalità di chiamata in conferenza: Supports 3-way conferencing.

4. Configurazione e installazione

4.1 Assemblaggio del telefono

1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Collegamento dei cavi

Locate the ports on the back and side of the phone unit.

Immagine: Lato view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

1. Connessione di rete: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
2. Collegamento di alimentazione (se non PoE): Se la funzionalità PoE non è disponibile, collegare un adattatore di alimentazione appropriato (non incluso) alla porta di alimentazione del telefono e quindi a una presa di corrente.
3. Collegamento auricolare opzionale: If using a wired headset, connect it to the dedicated headset port.

4.3 Accensione iniziale

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Istruzioni per l'uso

5.1 Effettuare e ricevere chiamate

• Per effettuare una chiamata: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
• Per rispondere a una chiamata: Pick up the handset, press the Speaker button, or press the flashing line key.
• Per terminare una chiamata: Replace the handset, or press the End Call soft key.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Utilizzo del Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

1. Abilita Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
2. Associazione di un dispositivo: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
3. Collegamento: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 Funzionalità avanzate

• Presa: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
• Trasferimento: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
• Conferenza: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
• Segreteria telefonica: Press the Voicemail button to access your voicemail messages.

6. Manutenzione

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

• Pulizia: Utilizzare un panno morbido, asciutto e privo di lanugine per pulire la superficie e il display del telefono. Per macchie ostinate, leggermente dampLavare il panno con acqua. Evitare l'uso di prodotti chimici aggressivi, detergenti abrasivi o spray aerosol.
• Ambiente: Conservare il telefono in un ambiente asciutto, lontano dalla luce solare diretta, da calore eccessivo e dall'umidità.
• Gestione dei cavi: Assicurarsi che tutti i cavi siano ordinatamente disposti e non sottoposti a tensione per evitare danni alle porte o ai cavi.
• Aggiornamenti software: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. Risoluzione Dei Problemi

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. Specifiche

Key technical specifications for the Poly Edge E220 IP Desk Phone:

9. Garanzia e supporto

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.