Insignia NS-PSGH Stereo Gaming Headset for PlayStation 4 & PlayStation 5Insignia-NS-PSGH-Stereo-Gaming-Headset-for-PlayStation-4-&amp-PlayStation-5-PRODUCT


  • Stereo Gaming Headset
  • Quick Setup Guide

Before using your new product, please read these instructions to prevent any damage.


  • Compatible with PS4 DualShock and PS5 DualSense with a 3.5mm headset jack.
    40mm High-definition driver
  • Cushions made of breathable mesh
  • On-ear volume control dial on ear cup


  • To prevent possible hearing damage, do not listen at high volume levels for long periods, do not use the headphones while driving or cycling, or in any situation where you should be able to hear other sounds.
  • As a guide to setting the volume level, check that you can still hear your own voice when speaking normally while listening with the headphones.

SETTING UP YOUR HEADSETInsignia-NS-PSGH-Stereo-Gaming-Headset-for-PlayStation-4-&amp-PlayStation-5-FIG-1

  1. Insert the Stereo headset’s 3.5mm audio plug into the PS4/PS5 controller audio output jack.
  2. Navigate to Settings>> Devices>>Audio Devices.
  3. Set Input & Output devices to headset connected to controller.
  4. Set Output to headphones to All Audio.
  5. Select Adjust microphone level and follow the on-screen instructions to calibrate your microphone.
    WARNING: Extended exposure to high volumes when using your headset may result in permanent hearing loss.

MIC MUTEInsignia-NS-PSGH-Stereo-Gaming-Headset-for-PlayStation-4-&amp-PlayStation-5-FIG-2

  1. Mic Boom up to mute.
  2. Mic Boom down to unmute.

For optimal microphone performance, make sure to adjust the microphone sensitivity in the audio settings of your gaming console. This should be checked each time you play as different games, different controllers, and different consoles all impact microphone performance. It may also help to unplug the headset cable and plug-in back into the controller.


Turn volume dial on-ear cup to preferred audio level. Insignia-NS-PSGH-Stereo-Gaming-Headset-for-PlayStation-4-&amp-PlayStation-5-FIG-3


If you encounter problems, try the solutions below:

No sound from your headset. 

  • Check that 3.5mm plug is securely connected to the controller audio output jack .
  • Check your audio settings to ensure your headset is selected as the assigned audio device.
  • Check that the volume dial is not turned to minimum.

Your Mic is not transmitting sound. 

  • Check your audio settings to ensure your headset is selected as the assigned audio device.
  • Move mic down from vertical (mute) position
  • Move your microphone closer to your mouth.


FCC Information 

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Fcc Statment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Increase the separation between the equipment and receiver.Reorient or relocate the receiving antenna.
  • CIncrease the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

ICES-003 Statement
This Class B digital apparatus complies with Canadian ICES-003. Cet apparel numérique de la classe B estconforme à la norme NMB-003 du Canada.


Visit for details.

For customer service, call 1-877-467-4289 (U.S. and Canada) This product is not sponsored or approved by Sony. INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2021 Best Buy. All rights reserved.

Documents / Resources

Insignia NS-PSGH Stereo Gaming Headset for PlayStation 4 & PlayStation 5 [pdf] User Guide
NS-PSGH, Stereo Gaming Headset, Gaming Headset for PlayStation, Headset for PlayStation 4, Headset for PlayStation 5


Leave a comment

Your email address will not be published.