INSIGNIA - logo

INSTALLATION GUIDE
Fixed-Position Wall Mount
for TVs 19–39 in.
NS-HTVMFABINSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVsBefore using your new product, please read these instructions to prevent any damage.

Safety information and specifications

CAUTION:
IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS – READ THE ENTIRE MANUAL PRIOR TO USE

Maximum TV weight: 35 lbs. (15.8 kg)
Screen size: 19 in. to 39 in. diagonal
Overall dimensions (H × W ): 8.66 × 10.04 in. (22.0 × 25.5 cm)
Wall-mount weight: 2.2 lb (1 kg)
We’re here for you www.insigniaproducts.com
For customer service, call: 877-467-4289 (U.S./Canada markets)

CAUTION: Do not use this product for any purpose not explicitly specified by Insignia. Improper installation may cause property damage or personal injury. If you do not understand these directions or have doubts about the safety of the installation, contact Customer Service or call a qualified contractor. Insignia is not responsible for damage or injury caused by incorrect installation or use.
CAUTION: Do not exceed the maximum weight indicated. This mounting system is intended for use only with the maximum weights indicated. Use with products heavier than the maximum weights indicated may result in the collapse of the mount and its accessories, causing possible injury.
The weight of your TV must not exceed 35 lbs. (15.8 kg). The wall must be capable of supporting five times the weight of your TV and wall mount combined.
This product contains small items that could be a choking hazard if swallowed. Keep these items away from young children!INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - wall plate 9

Tools needed

You will need the following tools to assemble your new TV wall mount:

Package contents

Make sure that you have all the hardware necessary to assemble your new TV wall mount:INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - Package contents

TV Hardware Bag

Label Hardware Qty
02 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 8M4 × 12 mm screw 4
03 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 7M6 × 12 mm screw 4
04 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 6M8 × 20 mm screw 4
05 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 5M6 × 35 mm screw 4
06 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 4M6 × 35 mm screw 4
07 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbolM4 washer 4
08 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbolM6/M8 washer 4
09 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 3Spacers 4
10 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbolLag bolt washer 2
11 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 15/16 in. × 2 3/4 in. lag bolt 2

Concrete Installation Kit CMK1 (not included)
Contact customer service at 1-800-359-5520 to have these additional parts shipped directly to you.

C1 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 1
5/16 in. × 2 3/4 in. lag bolt
2
C2 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbolLag bolt washer 2
C3 INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - symbol 2
Concrete anchors
2

Installation instructions

STEP 1 – Determining whether your TV has a flat back or an irregular or obstructed back

  1.  Carefully place your TV screen face-down on a cushioned, clean surface to protect the screen from damages and scratches.
  2. If your TV has a table-top stand attached, remove the stand. See the documentation that came with your TV for instructions.
  3. Temporarily lay the TV brackets (01), oriented vertically, on the back of your TV.
  4. Align the screw holes in the TV brackets with the mounting screw holes on your TV.
  5.  Identify which type of back your TV may have:

Flatback: The brackets lay flush against the back of your TV and do not block any jacks. You do not need spacers when assembling the wall mount.

INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - TV brackets 2Obstructed back: The brackets block one or more of the jacks on the back of your TV. You will need spacers when assembling the wall mount.INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - TV brackets 1

Irregularly shaped back: There is a gap between a bracket and some part of the back of your TV. You will need spacers when assembling the wall mount.INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - TV brackets

Remove the TV brackets (01).
STEP 2 – Select screws, washers, and spacers
1 Select the hardware for your TV (screws, washers, and spacers). A limited number of TVs come with mounting hardware included. (If there are screws that came with the TV, they are almost always in the holes on the back of the TV.) If you don’t know the correct length of the mounting screws your TV requires, test various sizes by hand threading the screws. Select one of the following types of screws:
For a TV with a flat back:
M4 X 12mm screws (02)
M6 X 12mm screws (03)
M8 X 20mm screws (04)
For a TV with an irregular/obstructed back:
M4 X 35mm screws (05)
M6 X 35mm screws (06)
Select either an M4 washer (07) or an M6/M8 washer (08) for the corresponding types of screws.
For irregular or obstructed TV back, also use the spacer (09)
CAUTION: To avoid potential personal injuries and property damage, make sure that there are adequate threads to secure the brackets to your TV. If you encounter resistance, stop immediately and contact customer service. Use the shortest screw and spacer combination to accommodate your TV. Using hardware that is too long may damage your TV. However, using a screw that is too short may cause your TV to fall from the mount.

2 Remove the screws from the holes in the back of your TV.
3 For a flat back TV, go to “STEP 3 – Option 1: Attaching the mounting hardware to TVs with a flat back“ on page 7.
INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - wall plate 6ORFor an irregular or obstructed back, go to “STEP 3 – Option: Attaching the mounting hardware to TVs with irregular or obstructed backs” on page8.
STEP 3 – Option 1: Attaching the mounting hardware to TVs with a flat back

  1.  Align the left and right TV brackets (01) with the screw holes on the back of the TV. Make sure that the brackets are level.
  2.  Install washers (07 or 08), and screws (02, 03, or 04) into the holes in the back of the TV.
  3. Tighten the screws until they are snug against the TV brackets. Do not overtighten.

INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - mounting hardware

STEP 3 – Option 2: Attaching the mounting hardware to TVs with irregular or obstructed backs

  1.  Place spacers (09) over the screw holes on the back of the TV.
  2. Align the left and right TV brackets (01) with the screw holes on the back of the TV. Make sure that the brackets are level.
  3.  Place washers (07 or 08) over the holes in the TV brackets. Insert screws (05 or 06) through the washers, TV brackets, and spacers.
  4.  Tighten the screws until they are snug against the TV brackets. Do not overtighten.

INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - wall plate 5

STEP 4 – Determine the wall-mount location
Note:
• For more detailed information on determining where to drill your holes, visit our online height-finder at: http://mf1.bestbuy.selectionassistant.com/index.php/heightfinder
• Your TV should be high enough so your eyes are level with the middle of the screen. This is normally 40 to 60 in. from the ground.
The center of your TV will be offset .80 in. lower than the center of the wall plate (10). Before you drill holes in the wall:

  1. Measure the distance from the bottom of your TV to the center point halfway between the top and bottom mounting holes on the back of your TV. This is measurement a.
  2. Measure the distance from the floor to where you want the bottom of the TV to be placed on the wall. Keep in mind that the bottom of the TV should be placed above any furniture (such as entertainment centers or TV stands). The TV should also be above items placed on top of the furniture (like a Blu-ray player or cable box). This measurement is b.
  3. Add a + b. The total measurement is the height where you want the center of the wall plate to be on the wall.
  4. Use a pencil to mark this spot on the wall.

INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - wall plate 4

STEP 5 – Option 1: Installing on a wood stud* wall
Note: Any drywall covering the wall must not exceed 5/8 in. (16 mm).

  1.  Locate the stud. Verify the center of the stud with an edge-to-edge stud finder.
  2.  Align the center of the wall plate template (R) at the height (a + b) you determined in the previous step, make sure that it is level, then tape it to the wall.
  3.  Drill two pilot holes through the template to a depth of 3 in. (75 mm) using a 7/32 in. (5.5 mm) diameter drill bit, then remove the template.
  4.  Align the wall plate (10) with the pilot holes, insert the lag bolts (12) through the lag bolt washers (11), then through the holes in the wall plate. Tighten the lag bolts only until they are firm against the wall plate.

CAUTION:

  •  Use only the two center holes to mount the wall plate. Do not use the slotted side holes.
  • Install in the center of the studs. Do Not install in drywall alone.
  • DO NOT over-tighten the lag bolts (12).

* Minimum wood stud size: common 2 x 4 in. (51 x 102 mm) nominal 11/2 x 31/2 in. (38 x 89 mm).
* Minimum horizontal spacing between fasteners cannot be less than 16 in. (406 mm).
Align the center of the template with the height mark (a+b) you made in step 4.

STEP 5 – Option 2: Installing on solid concrete or concrete block wall (requires Concrete Installation Kit CMK1)
CAUTION:To prevent property damage or personal injury, never drill into the mortar between the blocks. Mount the wall plate directly onto the concrete surface.

  1. Align the center of the wall plate template (R) at the height (a + b) you determined in the previous step, make sure that it is level, then tape it to the wall.
  2. Drill two pilot holes through the template to a depth of 3 in. (75 mm) using a 3/8 in. (10 mm) diameter masonry drill bit, then remove the template.
  3.  Insert the concrete wall anchors (C3) into the pilot holes and use a hammer to make sure the anchors are flush with the concrete surface.
  4.  Align the wall plate (10) with the anchors, insert the lag bolts (C1) through the lag bolt washers (C2), then through the holes in the wall plate. Tighten the lag bolts only until they are firm against the wall plate.

CAUTION:

  • Use only the two center holes to mount the wall plate. Do not use the slotted side holes.
  •  DO NOT over-tighten the lag bolts (C1).

Align the center of the template with the height mark (a+b) you made in step 4.INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - wall plate 2

* Minimum solid concrete thickness: 8 in. (203mm)
* Minimum concrete block size: 8 x 8 x 16 in. (203 x 203 x 406 mm).
* Minimum horizontal spacing between fasteners cannot be less than 16 in. (406 mm).
STEP 6 – Mounting the TV to the wall plate

  1.  If the locking screws (S) cover the bottom holes of the TV brackets (01), unscrew them until the holes are clear.
  2. Holding the TV with the top of the screen tilted toward the wall, slide the upper notches of the right and left TV brackets (01) over the upper lip of the wall plate (10).
  3.  Push the bottom of the TV toward the wall until the latch mechanism clicks into place.

INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - wall plate 1

Securing the TV to the wall plate
Tighten the locking screws (S) with a Phillips screwdriver until they contact the wall plate (10).INSIGNIA NS HTVMFAB 19 39 Inch Fixed Position Wall Mount for TVs - wall plate

To remove the TV from the wall plate, unscrew the locking screws, then pull the bottom away from the wall and lift the assembly off the wall bracket.

ONE-YEAR LIMITED WARRANTY

Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or  ww.bestbuy.ca and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the county where the original purchase was made.

What does the warranty not cover?

This warranty does not cover:

  •  Food loss/spoilage due to failure of refrigerator or freezer
  •  Customer instruction/education
  • Installation
  •  Set up adjustments
  • Cosmetic damage
  •  Damage due to weather, lightning, and other acts of God, such as power surges
  •  Accidental damage
  • Misuse
  • Abuse
  • Negligence
  •  Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place other than a private home.
  •  Modification of any part of the Product, including the antenna
  •  Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
  • Damage due to incorrect operation or maintenance
  • Connection to an incorrect voltage or power supply
  • Attempted repair by any person not authorized by Insignia to service the Product
  • Products sold “as is” or “with all faults”
  •  Consumables, including but not limited to batteries (i.e. AA, AAA, C, etc.)
  • Products, where the factory-applied serial number, has been altered or removed
  • Loss or Theft of this product or any part of the product
  • Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one-tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel-based displays may contain a limited number of pixels that may not function normally.)
  • Failures or damage caused by any contact including but not limited to liquids, gels, or pastes.

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS  PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS, OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES, AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
©2020 Best Buy.
All rights reserved.INSIGNIA - logo

Part Number: 6907-302035
www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada)
01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave. South, Richfield, MN 55423 U.S.A.
©2020 Best Buy. All rights reserved.

Documents / Resources

INSIGNIA NS-HTVMFAB 19-39 Inch Fixed-Position Wall Mount for TVs [pdf] Installation Guide
NS-HTVMFAB, 19 39 Inch, Fixed-Position Wall Mount for TVs

Leave a comment

Your email address will not be published.