i safe MOBILE IS940.RG 5G Android Tablet Instruction Manual

i safe MOBILE IS940.RG 5G Android Tablet

Specifications

Model: IS940.RG (Model M940A01)
Maximum Output Power:
- - LTE Band 1: 22.87 dBm
  - LTE Band 3: 22.81 dBm
Wi-Fi Frequency Band: 5150 – 5250 MHz

Product Usage Instructions

Safety Instructions

Only charge the device under dry indoor conditions. Avoid charging in dusty, humid, or flammable environments. Do not touch the display with sharp objects.

Faults and Damages

If there are malfunctions, visible damage to the housing, exposure to excessive loads, improper storage, or illegible markings, stop using the device immediately. Contact i.safe MOBILE GmbH for assistance.

Battery Safety

The battery contains flammable materials. Mishandling can lead to fire, smoke, or explosion. Follow safety guidelines to prevent risks of death or injury.

Device Overview/Functions

The device comes with various components, including IS940.RG, battery, safety instructions, display protection foil, USB-C cable, power adapter, Torx screwdriver, and hand strap.

Cell Broadcast

The device supports cell broadcast, a service for sending messages to all recipients within a cell.

Intended Use

The device is intended for safe use following the guidelines provided in the operating manual.

Wi-Fi Warning

Be cautious of the Wi-Fi frequency band between 5150 – 5250 MHz.

INTRODUCTION

PROTECT YOUR LIFE AND READ THE OPERATING MANUAL

This Operating Manual is part of the device IS940.RG (model M940A01).
This Operating Manual provides important information for the safe use of the device.
Before using the device, read this Operating Manual carefully and pay particular attention to the warnings highlighted with the warning symbol.
If you do not follow these instructions or do not understand them, this could lead to death, severe injuries and damage to the device.
Make sure you have access to this Operating Manual when you need it. You can find the current Operating Manual at www.isafe-mobile.com/en/support/downloads
Follow all instructions given on the device and the packaging.
Follow local safety regulations.
Do not use the device in explosion-hazardous areas.
Make sure that no gap can be seen between the two halves of the device.
Do not modify the device structurally.
Do not expose the device to high temperatures.
Do not expose the device to strong UV radiation.
Do not expose the device to processes with high electrical charges.
Do not expose the device to aggressive acids or bases.
Protect the device and the Power Adapter from strong electrical magnetic fields as for examp-le those emitted by induction cookers or microwave ovens, for example.
Only use accessories approved by i.safe MOBILE GmbH.
Do not open the device or carry out any repairs yourself.
Do not use the device in places where its use is prohibited.
Turn off the device in clinics or other medical facilities.
Always keep a safety distance of at least 15 cm between the device and a pacemaker or hearing aid. The device can affect the functioning of medical devices such as pacemakers and hearing aids.
When using the device while driving a motor vehicle, be sure to comply with applicable national laws.
When using earphones or headsets at the maximum volume setting, first set the volume control on the device to 50 % of the maximum volume. Gradually adjust the volume.
Only charge the device using the charging equipment specified by i.safe MOBILE GmbH.

If you use a third-party USB power supply unit, note the following:

The third-party USB power supply unit must comply with applicable country regulations and international and regional safety standards.
The third-party USB power supply unit must have a minimum output of 10 W to 15 W to ensure the specified charging rates.
The device does not support USB PD fast charging. Only charge the device at ambient temperatures between 0 °C to +45 °C (+32 °F to +113 °F).
Only charge the device under dry indoor conditions.
Do not charge the device in dusty or humid conditions.
Do not charge the device in the vicinity of flammable substances. Do not touch the display with sharp objects.

FAULTS AND DAMAGES

If there is any reason to suspect that the safety of the device has been compromised, it must be withdrawn from use immediately.
Measures must be taken to prevent any accidental restarting of the device.

The safety of the device may be compromised if, for example:

Malfunctions occur.
The housing of the device shows damage.
The device has been exposed to excessive loads.
The device has been stored improperly. Markings or labels on the device are illegible.
We recommend that a device displaying errors or in which an error is suspected be sent back to i.safe MOBILE GmbH to be checked.

BATTERY

The battery contains flammable materials such as organic solvents.
Mishandling the battery may cause fire, smoke or an explosion. This poses a risk of death and serious injury!

The following must be observed:

If the device is used daily, the battery should be replaced 2 years after first use, but at the latest after 500 charging cycles or when the operating time has been significantly reduced.
The battery must not be used if there are noticeable abnormalities, such as smell, heat, discoloration or deformity.
A leaking battery must not be used or touched.
The battery must not be used or placed near an open flame, heater or high Temperature (above 80 °C (176 °F)).
The battery must not be used where static electricity over 100 V is generated.
The battery must not be immersed in liquid such as water, beverages or other fluids.
The battery must not be placed in or near a microwave or other cooking appliances.
The battery must not be used in devices for which it was not intended.
No short-circuit must be applied to the battery.
The battery must not be exposed to excessive impacts.
The battery must not be penetrated with a nail or struck with a hammer.
The battery must not be disassembled.
The battery must be packed securely in a case or carton for transport.
The battery must not be charged in the vicinity of flammable substances.
The battery must only be charged using the charging equipment approved by i.safe MOBILE GmbH.
The battery must only be charged at ambient temperatures between 0 °C to +45 °C (+32 °F to +113 °F).
The battery must only be charged under dry indoor conditions.
The battery must not be charged in dusty or humid environments.
If the battery is not to be used for a longer period, it must be removed from the device.
The battery must be charged to approximately. 50 % to 70 % every 3 to 6 months to avoid deep discharge.
The battery must be stored in a cool, dry place to keep it functional.
The battery must not be stored with any metal objects.
The battery must not be thrown away with household waste.
The battery must be recycled according to local rules and regulations.

MAXIMUM OUTPUT POWER

Frequency bands, Maximum output power

LTE Band 1: 22.87 dBm LTE Band 3: 22.81 dBm LTE Band 5: 22.94 dBm
LTE Band 7: 22.86 dBm LTE Band 8: 22.76 dBm LTE Band 20: 22.95 dBm
LTE Band 28: 22.73 dBm LTE Band 40: 23.12 dBm LTE Band 41: 23.19 dBm
LTE Band 42: 22.83 dBm LTE Band 43: 23.12 dBm LTE Band 68: 22.55 dBm
n1: 22.96 dBm n3: 23.15 dBm n5: 23.22 dBm
n7: 23.09 dBm n8: 23.10 dBm n20: 23.07 dBm
n28: 22.97 dBm n38: 23.14 dBm n40: 23.17 dBm
n41: 23.13 dBm n77: 23.13 dBm n78: 23.22 dBm
n41 UL MIMO: 22.78 dBm n77 UL MIMO: 22.43 dBm n78 UL MIMO: 22.45 dBm
CA_1C: 22.85 dBm CA_3C: 22.79 dBm CA_7C: 22.72 dBm
CA_42C: 22.82 dBm CA_8B: 22.74 dBm CA_38C: 22.95 dBm
CA_40C: 23.01 dBm CA_5B: 22.93 dBm CA_41C: 23.10 dBm
BT: 8.33 dBm
BLE: 8.24 dBm
2.4G: 19.35 dBm
5G: 16.34 dBm
5.8G: 13.89 dBm
NFC: -27.30 dBuA/m at 10 m

SAR

The SAR limit of Europe is 2,0 W/kg for the body at 5 mm. The SAR limit of Europe is 4,0 W/kg for the limbs at 0 mm. The device has been tested against this SAR limit.
The highest SAR value reported under this standard during product certification for limbs is 1,131 W/kg. This device was tested for typical body-worn operations with the back of the handset kept 0 mm from the body.
Belt clips, holsters and similar accessories used should not contain metallic components in the assembly. The use of accessories that do not satisfy these requirements may not comply with RF exposure requirements, and should be avoided.

WI-FI WARNING

FREQUENCY BAND: 5150 – 5250 MHZ:

Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted.
Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna.
Use by unmanned aircraft systems (UAS) is limited to within the 5170 – 5250 MHz band.

FREQUENCY BAND: 5250 – 5350 MHZ:

Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted.
Outdooruse is not permitted. Operation of WAS/RLAN installations in large aircraft (excluding multi-engined helicopters) is permitted until 31 December 2028.

FREQUENCY BAND: 5470 – 5725 MHZ:

Installations and use in road vehicles, trains and aircraft and use for unmanned aircraft systems (UAS) are not permitted.
Operation of WAS/RLAN installations in large aircraft (excluding multi-engined helicopters), except in the frequency band 5600 – 5650 MHz, is permitted until 31 December 2028.

INTENDED USE

The IS940.RG is an Internet-capable communication device for industrial use.
Only use the device as described in this Operating Manual. Any other use is considered improper and can lead to death, severe injuries and damage to the device.
The manufacturer, i.safe MOBILE GmbH, does not assume any liability for damage caused by improper use. The warranty expires in the event of improper use.

USER

Only trained users who have read and understood this Operating Manual may use this device.

WARRANTY

You can find the warranty conditions at www.isafe-mobile.com/en/support/service
For any damage caused by computer viruses that you download while using the Internet functions responsibility is at your hand.
There is no right of recourse against i.safe MOBILE GmbH.

EU DECLARATION OF CONFORMITY

You will find the EU declaration of conformity at www.isafe-mobile.com/en/support/downloads

FCC/IC STATEMENT

The FCC/IC declaration can be found at www.isafe-mobile.com/en/support/downloads

SCOPE OF DELIVERY

Your device packaging contains the following:

1 x IS940.RG
1 x Battery
1 x Safety Instructions
1 x Display Protection Foil
1 x USB-C Cable
1 x Power Adapter universal (power supply unit and various country-specific adapters)
1 x Torx Screwdriver
1 x Hand Strap

CELL BROADCAST

The device supports cell broadcast. Cell broadcast is a cellular service for sending messages to all recipients within a cell.

DEVICE OVERVIEW/FUNCTIONS

MOUNTING IS-AS1.1: Mounting for the optional IS-AS1.1 Active Stylus Pen.
LOCK DOCKING STATION
MICROPHONE
FUNCTION KEY RED: Optional function, e.g. SOS – function can be assigned via Button App (system integrated).
FUNCTION KEY M1: Optional function, e.g. camera – function can be assigned via Button App (system integrated).
FUNCTION KEY M2: Optional function, e.g. camera – function can be assigned via Button App (system integrated).
USB INTERFACE: Connection for the USB-C Cable or for other equipment approved by i.safe MOBILE GmbH. Also see sections “Charging” and “Connecting approved accessories”.
LOUDNESS CONTROL: Volume up/Volume down.
12-PIN DOCKING INTERFACE: Connection for the optional IS-DS940.1 Docking Station.
POWER KEY: A long press switches the device on/off. A short press switches the standby mode on/off.
16-PIN ISM INTERFACE: Connection for approved accessories. Also see section “Connecting approved accessories”.
SENSORS: Proximity sensor, light sensor.
FRONT CAMERA
MOUNTING HANDSTRAP
MOUNTING VESA STANDARD 100
LED FLASH
MICROPHONE
BACK CAMERA
BATTERY
LOUDSPEAKER

FUNCTION KEYS

The device has various freely programmable keys:

Function key M1
Function key M2
Function key red
You can assign a function to the freely programmable keys via the Button App installed on the device. You will find the Button App in the menu item „Settings“

INSTALLING THE BATTERY

DANGER

Installing the wrong battery in the device poses a risk of explosion, which could result in death or serious injuries! Only fit the battery supplied or an approved replacement battery in the device.
The approved replacement battery can be found on the website www.isafe-mobile.com/en/products.
Place the battery in the battery compartment as shown. Make sure that the gold-coloured contacts of the battery and the device face each other.
Hand-tighten the screws using the Torx Screwdriver provided.
Check that the battery is seated correctly and securely.

INSERT/REMOVE SIM CARD

The device has a nano-SIM card slot and an additional eSIM. The eSIM is a non-removable, integrated digital SIM. For more information, contact your provider.

NOTICE

Proceeding incorrectly when inserting/removing the SIM card can damage the device and the SIM card. Switch off the device before inserting or removing a SIM card. Do not charge the device while inserting or removing a SIM card.
Loosen the screws on the battery using the Torx Screwdriver provided.
Remove the battery from the battery compartment.
Insert the SIM card into the nano-SIM card slot (1) with the gold-coloured contacts facing down.
Reinstall the battery. See section “Installing the battery”.

Activate eSIM

You can activate the eSIM in several ways.

Via the Android™ Setup Wizard during initial device setup:
- Scan the eSIM QR code that you have received from your service provider or manually enter the eID that you have received from your service provider.
Via the settings menu of the device:
- Settings > Network & Internet > Mobile network (add Network) > Download SIM > scan (or manually enter) the eSIM QR code that you have received from your service provider.

INSERT/REMOVE microSD CARD

NOTICE: Proceeding incorrectly when inserting/removing the microSD card can damage the device and the microSD card.
Switch off the device before inserting or removing a microSD card. Do not charge the device while inserting or removing a microSD card.
Loosen the screws on the battery using the Torx Screwdriver provided.
Remove the battery from the battery compartment.
Insert the microSD card into the slot provided (2) with the gold-colored contacts facing down. The device has a slot for a microSD card up to 512 GB.
Reinstall the battery. See section “Installing the battery”.

INSTALLING ACCESSORIES

The Hand Strap is included with the device package.
Install the Hand Strap on the device.
Hand-tighten the screws using the Torx Screwdriver provided.

ATTACHING THE DEVICE TO A MONITOR MOUNT

You can mount the device to a monitor mount with a VESA standard 100.
NOTICE: Incorrect mounting of the monitor mount can cause damage to the device.
Note the maximum screw depth of 4,5 mm on the IS940.RG.

CHARGING

NOTICE: Incorrect charging can cause damage to the device.

Please note the following when charging:

Only charge the device using the charging equipment specified by i.safe MOBILE GmbH.
Only charge the device at ambient temperatures between 0 °C to +45 °C (+32 °F to +113 °F).
Charge the device under dry indoor conditions only.
Do not charge the device in dusty or humid conditions.
Your device package contains a power supply unit, various country-specific adapters and a USB-C Cable.
This device can also be powered by third-party USB power supply units.

CAUTION

Charging with third-party USB power supply units poses a risk of property loss or personal injury
The third-party USB power supply unit must comply with applicable country regulations and international and regional safety standards.
The third-party USB power supply unit must have a minimum output of 10 W to 15 W to ensure the specified charging rates. The device does not support USB PD fast charging.
Connect the adapter suitable for your country to the power supply unit supplied.
Connect the USB-C Cable to the power supply unit.
Connect the USB-C Cable to the USB interface of the device.
Connect the power supply unit to the power socket.

SWITCHING ON/OFF

Press and hold the power key for about 3 seconds.
Enter the device or SIM PIN when the input dialogue for the device or SIM PIN appears after switching on.
Press and hold the power key to enter the power off menu. Select <power off> to switch off the device.

USING THE DEVICE

CAUTION: When using earphones or headsets at the maximum volume setting, you can damage your hearing.
First set the volume control on the device to 50 % of the maximum volume. Gradually adjust the volume.
Only use the device at ambient temperatures between -20 °C to +55 °C (-4 °F to +131 °F).
When turning on the device for the first time, follow the instructions on the screen.
Further information on operating the device can be found at www.isafe-mobile.com/en/support/service under the menu item “FAQ”.
Detailed information on operating the Android operating system can be found at: https://support.google.com/android

CONNECTING APPROVED ACCESSORIES

DANGER: Improper use poses risk of death or severe injuries!
Only connect accessories approved by i.safe MOBILE GmbH to the device.
Accessories approved by i.safe MOBILE GmbH can be found at www.isafe-mobile.com/en/products

16-PIN ISM INTERFACE

Loosen the screw on the 16-pin ISM interface cover using the Screwdriver included in the approved accessory package. Remove the cover as shown.
Connect the plug of the approved accessory to the 16-pin ISM interface as shown.
Hand-tighten the screws.
Check that the plug is seated correctly and securely.

USB INTERFACE

The USB interface is used for charging and data transfer.
Connect approved accessories or other devices to the USB interface only by using the USB-C Cable or by using other equipment approved by i.safe MOBILE GmbH.

12-PIN DOCKING INTERFACE

The 12-pin docking interface is used for charging and data transfer via the optional IS-DS940.1 Docking Station.

CHANGING THE BATTERY

DANGER: An outdated battery can overheat, inflate and cause a fire. This poses a risk of death and serious injury!
If you use the device daily, you should replace the battery 2 years after first use, but at the latest after 500 charging cycles or when the operating time has been significantly reduced.
If you have any further questions, please contact the i.safe MOBILE GmbH repair service at www.isafe-mobile.com/en/support/service
WARNING: If you replace the battery with the wrong battery in the device, there is a risk of explosion, which could result in death or serious injuries!
Only replace the bat-tery with an approved replacement battery. An approved replacement battery can be found on the website www.isafe-mobile.com/en/products.
Loosen the screws on the battery using the Torx Screwdriver provided.
Remove the battery from the battery compartment as shown.
Place the approved replacement battery in the battery compartment as shown.
Make sure that the gold-coloured contacts of the battery and the device face each other.
Hand-tighten the screws using the Torx Screwdriver provided.
Check that the battery is seated correctly and securely.

POSSIBLE DEVICE PROBLEMS

You can find information on possible device problems and how to rectify them at www.isafe-mobile.com/en/support/service under the menu item “FAQ”.
If you have any further questions, please contact the i.safe MOBILE GmbH repair service at www.isafe-mobile.com/en/support/service

MAINTENANCE/REPAIR

The device itself has no serviceable parts.
WARNING: Incorrect repairs present a risk of explosion or fire, which can result in death or severe injuries! Do not open the device or carry out any repairs yourself.
Contact the i.safe MOBILE GmbH repair service at w.isafe-mobile.com/en/support/service if the device is not working normally, if the device needs to be repaired or if a replacement part is required.

RETURN SHIPMENT

Contact the i.safe MOBILE GmbH repair service at www.isafe-mobile.com/en/support/service

DISTRIBUTION PARTNER

You can find the specialist distribution partner responsible for your country at www.isafe-mobile.com/en/contact

CLEANING

NOTICE: Incorrect cleaning can cause damage to the device.

Please note the following when cleaning:

Turn off the device before cleaning.
Do not charge the device while cleaning.
Do not use chemical agents for cleaning.
Clean the device and the Power Adapter with a soft, moistened antistatic cloth.
Clean the display screen regularly with a soft, antistatic cloth.

STORAGE

NOTICE: Incorrect storage can cause damage to the device.
Store the device at a humidity of 10 % to 60 % at the following ambient temperatures
Up to one month: -20 °C to +45 °C (-4 °F to +113 °F)
Up to 3 months: -10 °C to +35 °C (+14 °F to +95 °F)
Over 3 months: -10 °C to +25 °C (+14 °F to +77 °F)

If you do not use the device for a longer period, note the following:

Switch off the device.
For longer storage without use, remove the battery from the device.
Charge the battery to approximately. 50 % to 70 % every 3 to 6 months to avoid deep discharge.
Store the battery in a cool, dry place to keep it functional.

RECYCLING

NOTICE: Incorrect disposal of electronic products, batteries, and packaging material puts the environment at risk.

Please note the following when disposing of items:

DO NOT throw away batteries with household waste.
Always dispose electronic products, batteries and packaging material at the appropriate collection points. This way, you prevent uncontrolled waste disposal and promote the recycling of material resources.
You can obtain further information from regional waste disposal companies, state authorities or the i.safe MOBILE GmbH service centre responsible for your country or region at www.isafe-mobile.com/en/support/service

TRADEMARKS

i.safe MOBILE GmbH and the i.safe MOBILE GmbH logo are registered trademarks of i.safe MOBILE GmbH.
Comes with the Google™ app and Google Chrome™
Google and Google Chrome are trademarks of Google LLC.
Android is a trademark of Google LLC.
All other trademarks and copyrights are the properties of their respective owners.

CONTACT SERVICE CENTRE

FOR FURTHER QUESTIONS, PLEASE CONTACT OUR SERVICE CENTRE:
i.safe MOBILE GmbH, i_Park Tauberfranken 10, 97922 Lauda-Koenigshofen, Germany
support@isafe-mobile.com
https://support.isafe-mobile.com
ISAFE-MOBILE.COM
IS940.RG | MODEL M940A01
Document No. 1089MM01REV00
Version: 2025-04-03
i.safe MOBILE GmbH
i_Park Tauberfranken 10
97922 Lauda-Koenigshofen
Germany
Tel. +499343601480
info@isafe-mobile.com
www.isafe-mobile.com
(c) 2025 i.safe MOBILE GmbH
This Operating Manual complies with these standards: IEC 60079, IEC 82079, ANSI Z535.6
Diese Bedienungsanleitung erfüllt die Anforderungen der folgenden Normen: IEC 60079, IEC 82079, ANSI Z535.6

FAQ

Q: What should I do if I suspect a safety issue with the device?
- A: If there are any signs of compromised safety, like malfunctions or damage, stop using the device immediately and contact i.safe MOBILE GmbH for further assistance.
Q: How should I handle the battery for safety?
- A: The battery contains flammable materials. Follow the safety instructions provided to avoid risks of fire, smoke, or explosion.

Documents / Resources

i safe MOBILE IS940.RG 5G Android Tablet [pdf] Instruction Manual
DOC_PRO_MM_IS940.RG, DINA6_1089MM01, AWEB__V1, IS940.RG 5G Android Tablet, 5G Android Tablet, Android Tablet, Tablet

References

User Manual