HP HP 14

HP 14-inch HD Laptop User Manual

Model: HP 14 (AMD 3020e, 8GB RAM, 128GB SSD + 64GB eMMC)

1. Pwodwi souview

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HP 14-inch HD Laptop. Please read this manual thoroughly before using your device.

HP 14-inch HD Laptop, front view with screen displaying a mountain landscape

Imaj 1.1: Devan view of the HP 14-inch HD Laptop.

Karakteristik kle:

  • Ekspozisyon: 14-inch HD (1366 x 768) with micro-edge bezel.
  • Processeur: AMD 3020e (2 Cores, 4 Threads, up to 2.6GHz).
  • memwa: 8GB RAM.
  • Depo: 128GB SSD + 64GB eMMC.
  • Sistèm operasyon: Windows 10 Home in S mode (upgradeable to full Windows 10 Home).
  • Lojisyèl: 1 Year Microsoft Office 365 subscription included.
  • Koneksyon: Wi-Fi 5 (802.11ac), Bluetooth 5.
  • Pò: 1x USB Type-C (5Gbps), 2x USB Type-A (5Gbps), 1x HDMI 1.4, 1x Headphone/Microphone Combo, 1x multi-format SD media card reader.
  • WebCam: HP True Vision 720p HD camera with integrated dual array digital microphones.
  • Odyo: Dual speakers.

2. Gid Enstalasyon

2.1 Debalaj ak Premye Enspeksyon

Carefully remove the laptop and all accessories from the packaging. Inspect for any signs of damage. Retain the packaging for future transport or service needs.

2.2 Konekte adaptè kouran an

  1. Connect the AC adapter to the power connector on the side of your laptop.
  2. Ploge fil elektrik la nan yon priz elektrik.
  3. Allow the battery to charge for at least 30 minutes before initial use, or until the battery indicator shows a sufficient charge.

2.3 Premye Enstalasyon Windows

Upon first power-on, the laptop will guide you through the Windows 10 setup process. Follow the on-screen instructions to:

  • Chwazi rejyon ak lang ou.
  • Konekte nan yon rezo Wi-Fi.
  • Aksepte kondisyon lisans lan.
  • Kreye oswa konekte avèk yon kont Microsoft.
  • Set up privacy settings.

2.4 Activating Microsoft Office 365

Your laptop includes a 1-year subscription to Microsoft Office 365. To activate:

  1. Launch any Office application (e.g., Word, Excel).
  2. Sign in with your Microsoft account. If you do not have one, create a new account.
  3. Follow the prompts to "Activate Office."
  4. Complete the activation steps.
  5. Once Office is ready, open a document and accept the license agreement.

2.5 Kite mòd S nan Windows 10

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you need to install apps from outside the Microsoft Store, you can switch out of S mode.

  1. On your PC running Windows 10 in S mode, open Anviwònman > Mizajou & Sekirite > Aktivasyon.
  2. Nan seksyon "Chanje pou Windows 10 Home" oswa "Chanje pou Windows 10 Pro", chwazi Ale nan magazen an.
  3. On the "Switch out of S mode" page that appears in the Microsoft Store, select the Jwenn bouton.
  4. After you see a confirmation message, you will be able to install apps from outside of the Microsoft Store. This process is irreversible.

3. Kijan pou itilize òdinatè pòtab ou a

3.1 Klavye ak Touchpad

The laptop features a full-size chiclet keyboard and a precision touchpad. The touchpad supports multi-touch gestures for navigation.

  • Tape yon sèl dwèt: Klike sou bò gòch.
  • Tape ak de dwèt: Dwa-klike sou.
  • woulo liv de dwèt: Defile anlè/anba oubyen agoch/adwat.
  • Zoom-pou-zoom: Zoom an oswa ale.

3.2 Konekte Aparèy Ekstèn yo

Your laptop provides various ports for connecting peripherals:

  • USB Type-A/Type-C: For connecting USB drives, external keyboards, mice, or other USB accessories.
  • HDMI: Connect an external monitor or TV using an HDMI cable for extended display.
  • Konbinezon kas ekoutè/mikwofòn: Konekte kas ekoutè, oratè ekstèn, oswa yon kas ekoutè.
  • SD Media Card Reader: Insert an SD card to access photos and files.
HP 14-inch HD Laptop, side view montre plizyè pò

Imaj 3.1: Kote view of the HP 14-inch HD Laptop, illustrating available ports.

3.3 Wireless Connectivity (Wi-Fi and Bluetooth)

To connect to Wi-Fi or Bluetooth devices:

  • Wi-Fi: Click the Wi-Fi icon in the taskbar, select your network, and enter the password if required.
  • Bluetooth: Ale nan Anviwònman > Aparèy > Bluetooth ak lòt aparèy. Ensure Bluetooth is on, then select "Add Bluetooth or other device" to pair.
HP 14-inch HD Laptop with callouts for AMD processor, battery life, Wi-Fi 5, and Bluetooth 5.0

Image 3.2: Features including Wi-Fi 5 and Bluetooth 5.0 connectivity.

3.4 Sèvi ak Webkamera ak odyo

The HP True Vision 720p HD camera and integrated dual array digital microphones are suitable for video calls and online meetings. The dual speakers provide clear audio output.

  • WebCam: Access through applications like Camera, Skype, or Zoom.
  • Mikwofòn: Automatically enabled when using voice-enabled applications.
  • Oratè: Volume can be adjusted using the function keys or Windows sound settings.
HP 14-inch HD Laptop with callouts for HP True Vision 720p HD camera and dual speakers

Image 3.3: HP True Vision 720p HD camera and dual speaker setup.

4. Antretyen

4.1 Swen Batri

  • To maximize battery lifespan, avoid frequently discharging the battery completely.
  • Sere laptop la nan yon kote ki fre epi sèk lè w pa itilize li pou yon bon bout tan.
  • Si w ap sere l pou yon bon bout tan, asire w ke batri a chaje a apeprè 50%.

4.2 Netwaye òdinatè pòtab ou a

  • Sèvi ak yon ti moso twal mou, ki san pèl dampRense avèk dlo oswa yon pwodui netwayaj ekran pou netwaye ekran an.
  • Pou klavye a ak chasi a, sèvi ak yon twal mou. Evite pwodui chimik ki agresif oswa materyèl abrazif.
  • Asire w ke laptop la etenn epi debranche anvan ou netwaye li.

4.3 Mizajou lojisyèl

Regularly check for and install Windows updates and HP driver updates to ensure optimal performance and security. You can find Windows updates in Anviwònman > Mizajou & Sekirite > Mizajou Windows.

NAN. Depanaj

5.1 Pwoblèm Jeneral

  • Laptop la pa limen: Asire w adaptè kouran an byen konekte epi batri a gen ase chaj. Eseye yon lòt priz kouran.
  • System freezing or unresponsive: Press and hold the power button for 10-15 seconds to force a shutdown. Restart the laptop.
  • Pèfòmans ralanti: Fèmen aplikasyon ki pa nesesè yo, tcheke pou pwosesis an background, epi asire w ke gen ase espas depo lib.

5.2 Pwoblèm ekspozisyon

  • Pa gen ekspozisyon: Connect an external monitor via HDMI to check if the issue is with the laptop's screen or the graphics output.
  • Ekran k ap flache: Mizajou chofè grafik yo. Ajiste to rafrechisman ekran an nan paramèt Windows yo.

5.3 Pwoblèm koneksyon

  • Wi-Fi a pa konekte: Restart your router and laptop. Ensure Wi-Fi is enabled in Windows settings.
  • Aparèy Bluetooth la pa konekte: Asire w aparèy Bluetooth la nan mòd koneksyon epi li nan zòn li. Tcheke paramèt Bluetooth yo sou laptop ou a.

5.4 Hard Drive/Storage Errors

If you encounter messages about a missing or failing hard drive, this could indicate a hardware issue. Ensure the laptop has not been subjected to physical shock. If the problem persists, contact HP Support.

6. Espesifikasyon

Karakteristik Spesifikasyon
Mak HP
Non modèl HP
Gwosè ekran 14 pous
Rezolisyon ekspozisyon 1366x768 Pixels (HD)
Processeur AMD 3020e (2 Cores, up to 2.6 GHz)
Memwa RAM 8 GB DDR4
Depo SSD 128 GB + eMMC 64 GB
Sistèm operasyon Windows 10 Kay nan mòd S
Koprosesè grafik AMD Radeon Graphics
Koneksyon Bluetooth 5, HDMI, USB Type-A, USB Type-C, Wi-Fi 5
Webkam HP True Vision 720p HD
Karakteristik odyo Doub oratè
Kalite batri 3-selil, 41 Wh Li-ion
Mwayèn lavi batri Jiska 10.5 èdtan (lèktur videyo)
Dimansyon (L x W x H) 12.76" x 8.86" x 0.71"
Pwa atik 3.24 liv (1.5 kilogram)

7. Garanti ak sipò

7.1 Garanti limite

This HP laptop typically comes with a 1-year limited hardware warranty. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official HP support websit.

7.2 Sipò pou Kliyan

For technical assistance, troubleshooting, or warranty claims, please contact HP Customer Support:

  • Sipò HP Websit: Vizite support.hp.com for drivers, manuals, and troubleshooting guides.
  • Sipò telefòn: Refer to your product's documentation or the HP websit pou nimewo kontak rejyonal yo.

© 2022 HP Inc. Tout dwa rezève.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.