HOTPOINT logoMTAA 24S 2-Door Fridge
Instruction Manual


Before calling for Assistance:

  • Check if the malfunction can be solved on your own (see Troubleshooting).
  • If after all the checks, the appliance still does not operate or the problem persists, call the nearest Service Centre


  • type of malfunction
  • appliance model (Mod.)
  • serial number (S/N)
    This information can be found on the data plate located on the bottom left side of the refrigerator compartment.

Never call on unauthorized technicians and always refuse spare parts which are not originals.

HOTPOINT MTAA 24S 2 Door Fridge - model number

Description of the appliance

Overall view
The instructions contained in this manual are applicable to different model refrigerators. The diagrams may not directly represent the appliance purchased. For more complex features, consult the following pages.

  1. Levelling FEET•
  2. FRUIT and VEGETABLE bin
  5. FREEZER and STORAGE compartment
  6. Removable lidded shelf with EGG TRAY
  7. Removable multipurpose SHELVES•
  8. Compartiment for a 2 LITRE BOTTLE
  9. BOTTLE shelf

• Varies by number and/or position.
* Available only on certain models.

HOTPOINT MTAA 24S 2 Door Fridge - Description

Reversible doors

If it is necessary to change the direction in which the doors open, please contact the Technical Assistance Centre.


! Before placing your new appliance into operation please read these operating instructions carefully. They contain important information for safe use, for installation and for  care of the appliance.
! Please keep these operating instructions for future reference.
Pass them on to possible new owners of the appliance.

Positioning and connection


  1. Place the appliance in a well-ventilated humidity-free room.
  2. Do not obstruct the rear fan grills. The compressor and condenser give off heat and require good ventilation to operate correctly and save energy.
    3. Leave a space of at least 10 cm between the top part of the appliance and any furniture above it, and at least 5 cm between the sides and any furniture/side walls.
    4. Ensure the appliance is away from any sources of heat (direct sunlight, electric stove, etc.).
    5. In order to maintain the correct distance between the appliance and the wall behind it, fit the spacers supplied in the installation kit, following the instructions provided.


  1. Install the appliance on a level and rigid floor.
  2.  If the floor is not perfectly horizontal, adjust the refrigerator by tightening or loosening the front feet.

Electrical connections
After the appliance has been transported, carefully place it vertically and wait at least 3 hours before connecting it to the electricity mains. Before inserting the plug into the  electrical socket ensure the following:

  • The appliance is earthed and the plug is compliant with the law.
  • The socket can withstand the maximum power of the appliance, which is indicated on the data plate located on the bottom left side of the fridge (e.g. 150 W).
  • The voltage must be in the range between the values indicated on the data plate located on the bottom left side (e.g. 220-240V).
  • The socket is compatible with the plug of the appliance. If the socket is incompatible with the plug, ask an authorised technician to replace it (see Assistance). Do not use extension cords or multiple sockets.

! Once the appliance has been installed, the power supply cable and the electrical socket must be easily accessible.
! The cable must not be bent or compressed.
! The cable must be checked regularly and replaced by authorised technicians only (see Assistance).
! The manufacturer declines any liability should these safety measures not be observed.

TEMPERATURE Indicator light*: to identify the coldest area in the refrigerator.

  1. Check that OK appears clearly on the indicator light (see diagram).
    HOTPOINT MTAA 24S 2 Door Fridge - icon
  2. If the word “OK” does not appear it means that the temperature is too high: adjust the REFRIGERATOR OPERATION knob to a higher position (colder) and wait approximately 10 hours until the temperature has been stabilised.
  3. Check the indicator light again: if necessary, readjust it following the initial process. If large quantities of food have been added or if the refrigerator door has been  opened frequently, it is normal for the indicator not to show OK. Wait at least 10 hours before adjusting the REFRIGERATOR OPERATION knob to a higher setting.

Start-up and use

Starting the appliance

! Before starting the appliance, follow the installation instructions (see Installation).
! Before connecting the appliance, clean the compartments and accessories well with lukewarm water and bicarbonate.

  1. Insert the plug into the socket and ensure that the internal light illuminates.
  2. Turn the TEMPERATURE ADJUSTMENT knob to an average value. After a few hours you will be able to put food in the refrigerator.

Setting the temperature
The temperature inside the refrigerator compartment automatically adjusts itself according to the position of the TEMPERATURE ADJUSTMENT knob.
1 = warmest  5 = coldest
We recommend, however, a medium position.
The cooling section of the refrigerator is located inside the back wall of the refrigerator compartment for increased space and improved aesthetics. During operation, the back  wall will be covered in frost or water droplets depending on whether the compressor is operating or paused. Do not worry, the refrigerator is functioning normally.
If the TEMPERATURE ADJUSTMENT knob has been set on high values with large quantities of food and with a high ambient temperature, the appliance can operate  continuously, resulting in excessive frost formation and excessive energy consumption: compensate for this by shifting the knob towards lower values (defrosting will occur  automatically). In static appliances, the air circulates in a natural way: the colder air tends to move downwards as it is heavier. The food should be stored as follows:

Using the refrigerator to its full potential

  • Use the TEMPERATURE ADJUSTMENT knob to adjust the temperature (see Description).
  • Place only cold or lukewarm foods in the compartment, not hot foods (see Precautions and tips).
  • Remember that cooked foods do not last longer than raw foods.
  • Do not store liquids in open containers. They will increase humidity in the refrigerator and cause condensation to form.

SHELVES: with or without grill.
Due to the special guides the shelves are removable and the height is adjustable (see diagram), allowing easy storage of large containers and food. Height can be adjusted without complete removal of the shelf.

HOTPOINT MTAA 24S 2 Door Fridge - refrigerator

Using the freezer to its full potential

  • Do not re-freeze food that is defrosting or that has already been defrosted. These foods must be cooked and eaten (within 24 hours).
    • Fresh food that needs to be frozen must not come into contact with food that has already been defrosted.
    Fresh food must be stored above the grill in the freezer compartment and if possible be in direct contact with the walls (side and rear), where the temperature drops below -18°C and guarantees rapid freezing.
    • Do not place glass bottles which contain liquids, and which are corked or hermetically sealed in the freezer because they could break.
    • The maximum quantity of food that may be frozen daily is indicated on the plate containing the technical properties located on the bottom left side of the refrigerator compartment (for example: Kg/24h: 4)

! Do not open the door during freezing.
! If there is a power cut or malfunction, do not open the freezer door. This will help maintain the temperature inside the freezer, ensuring that foods are conserved for at least 9  -14 hours.
! If the room temperature drops below 14°C for an extended period of time, the ideal temperature will not be reached in the freezer compartment and food preservation will be  reduced.

Maintenance and care

Switching the appliance off
During cleaning and maintenance it is necessary to disconnect the appliance from the electricity supply.
It is not sufficient to set the temperature adjustment knobs on (appliance off) to eliminate all electrical contact.

Cleaning the appliance

  • The external and internal parts, as well as the rubber seals may be cleaned using a sponge that has been soaked in lukewarm water and bicarbonate of soda or neutral soap.  Donot use solvents, abrasive products, bleach or ammonia.
  • The removable accessories may be soaked in warm water and soap or dishwashing liquid. Rinse and dry them carefully.
  • The back of the appliance may collect dust which can be removed by delicately using the hose of a vacuum cleaner set on medium power. The appliance must be switched
    off and the plug must be pulled out before cleaning the appliance.

Avoiding mould and unpleasant odours

  • The appliance is manufactured with hygienic materials which are odour free. In order to maintain an odour free refrigerator and to prevent the formation of stains, food must  always be covered or sealed properly.
  • If you want to switch the appliance off for an extended period of time, clean the inside and leave the doors open.

Defrosting the appliance
! Follow the instructions below.
Do not speed up the defrosting process by using any devices or tools other than the scraper provided, you may damage the refrigeration circuit.

Food hygiene

  1. Once you have bought your food, remove all external packaging made of paper/cardboard or other wrappers, which could introduce bacteria or dirt inside your refrigerator.
  2. Protect the food, (especially easily perishable items and those that have a strong smell), in order to avoid contact between them, thereby removing both the possibility of
    germ/bacteria contamination as well as the diffusion of strong odours inside the fridge.
  3. Store all food in such a way as to ensure air can circulate freely between different items.
  4. Keep the inside of your fridge clean, taking care not to use oxidiser or abrasive products.
  5. Remove all food past its expiry date from the refrigerator.
  6. For the correct preservation of food, all easily perishable items (soft cheeses, raw fish, meat, etc.) should be stored in the coldest zone of the fridge compartment, i.e. just  above the salad crisper where the temperature indicator is situated.

Defrosting the refrigerator compartment
The refrigerator has an automatic defrosting function: water is ducted to the back of the appliance by a special discharge outlet (see diagram) where the heat produced by the
compressor causes it to evaporate. It is necessary to clean the discharge hole regularly so that the water can flow out easily.

HOTPOINT MTAA 24S 2 Door Fridge - refrigerator compartment

Defrosting the freezer compartment
If the frost layer is greater than 5 mm, it is necessary to defrost manually:

  1. Set the TEMPERATURE ADJUSTMENT knob to the position.
  2. Wrap frozen foods in newspaper and place them in another freezer or in a cool place.
  3. Leave the door open until the frost has melted completely.
    This can be made easier by placing containers with lukewarm water in the freezer compartment.
  4. Clean and dry the freezer compartment carefully before switching the appliance on again.
  5. Wait for approximately 2 hours, i.e. until the ideal storage conditions have been restored, before placing food in the freezer compartment.

Replacing the light bulb
To replace the light bulb in the refrigerator compartment, pull out the plug from the electrical socket. Follow the instructions below.
Access the light bulb by removing the cover as indicated in the diagram. Replace it with a similar light bulb within the power range indicated on the cover (15W or 25W).

HOTPOINT MTAA 24S 2 Door Fridge - Replacing

Precautions and tips

! The appliance was designed and manufactured in compliance with international safety standards. The following warnings are provided for safety reasons and must be read carefully.
LiFE Character Hair Dryer with 220Q AC Motor and Ion Function - icon 4
This appliance complies with the following Community Directives:
– 73/23/EEC of 19/02/73 (Low Voltage) and subsequent amendments;
-89/336/EEC of 03.05.89 (Electromagnetic Compatibility) and subsequent amendments; – 2002/96/CE..

General safety

  • The appliance was designed for domestic use inside the home and is not intended for commercial or industrial use.
  • The appliance must be used to store and freeze food products by adults only and according to the instructions in this manual.
  • The appliance must not be installed outdoors, even in covered areas. It is extremely dangerous to leave the appliance exposed to rain and storms.
  • Do not touch the appliance with bare feet or with wet or moist hands and feet.
  • Do not touch the internal cooling elements: this could cause skin abrasions or frost/freezer burns.
  • When unplugging the appliance always pull the plug from the mains socket, do not pull on the cable.
  • Before cleaning and maintenance, always switch off the appliance and disconnect it from the electrical supply. It is not sufficient to set the temperature adjustment knobs on (appliance off) to eliminate all electrical contact.
  • In the case of a malfunction, under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or  further malfunctioning of the appliance.
  • Do not use any sharp or pointed utensils or electrical equipment – other than the type recommended by the manufacturer – inside the frozen food storage compartments.
  • Do not put ice cubes taken directly from the freezer into your mouth.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or lack of experience and knowledge unless they have been given
    supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the
  • Keep packaging material out of the reach of children! It can become a choking or suffocation hazard.


  • Observe local environmental standards when disposing packaging material for recycling purposes.
  • The European Directive2012/19/EU on Waste Electrical and Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed of in the  normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and  reduce the impact on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the  appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

Respecting and conserving the environment

  • Install the appliance in a fresh and well-ventilated room.
    Ensure that it is protected from direct sunlight and do not place it near heat sources.
  • Try to avoid keeping the door open for long periods or opening the door too frequently in order to conserve energy.
  • Do not fill the appliance with too much food: cold air must circulate freely for food to be preserved properly.
    If circulation is impeded, the compressor will work continuously.
  • Do not place hot food directly into the refrigerator. The internal temperature will increase and force the compressor to work harder and will consume more energy.
  • Defrost the appliance if ice forms (see Maintenance). A thick layer of ice makes cold transference to food products more difficult and results in increased energy  consumption.
  • Regularly check the door seals and wipe clean to ensure they are free of debris and to prevent cold air from escaping (see Maintenance).


If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

The internal light does not illuminate.
• The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.

The refrigerator and the freezer do not cool well.

  • The doors do not close properly or the seals are damaged.
  • The doors are opened too frequently.
  • The TEMPERATURE ADJUSTMENT knob is not in the correct position.
  • The refrigerator or the freezer have been over-filled.
  • The atmospheric temperature of the area surrounding the appliance is lower than 14°C.

The food inside the refrigerator is beginning to freeze.

  • The TEMPERATURE ADJUSTMENT knob is not in the correct position.
  • The food is in contact with the back inside wall of the refrigerator.

The motor runs continuously.

  • The door is not closed properly or is continuously opened.
  • The outside ambient temperature is very high.
  • The thickness of the frost exceeds 2-3 mm (see Maintenance).

The appliance makes a lot of noise.

  • The appliance has not been installed on a level surface (see Installation).
  • The appliance has been installed between cabinets that vibrate and make noise.
  • The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.

Some of the external parts of the refrigerator become hot.

  • These raised temperatures are necessary in order to avoid the formation of condensation on certain parts of the product.

The back wall of the refrigerator unit is covered in frost or droplets of water

  • This shows the appliance is operating normally.

There is water at the bottom of the refrigerator.

  • The water discharge hole is blocked (see Maintenance).

Documents / Resources

HOTPOINT MTAA 24S 2-Door Fridge [pdf] Instruction Manual
MTAA 24S, 2-Door Fridge, MTAA 24S 2-Door Fridge

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