User Manual for TrueNAS models including: ES102, ES102 Expansion Shelf, ES102, Expansion Shelf

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TrueNAS ES102 Expansion Shelf User Manual


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TrueNAS® ES102 Gen 2 User Manual
v.24071

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Contents
1 Introduction                                                                                                                          1 2 Safety                                                                                                                                  2
22 Anti-Static Precautions                                                                                                        2 23 Personal Protective Equipment (PPE)                                                                                       2 24 Handling the System                                                                                                          2 3 Specifications                                                                                                                        3 4 Space Requirements                                                                                                               3 5 Recommended Tools                                                                                                               3 6 LED Indicators                                                                                                                        4 61 Front Indicators                                                                                                                4 62 Rear Indicators                                                                                                                 4 7 Racking Procedure                                                                                                                  5 71 Attach the Rack Rail to the Rear Rack Post                                                                                5 72 Attach the Rack Rail to the Front Rack Post                                                                               6 73 Install the System into the Service Position                                                                               7 74 Install Hard Drives                                                                                                             8 75 Push the System into the Rack                                                                                              9 76 Install Cable Management Brackets                                                                                       10 77 Install Cable Management Arm (CMA)                                                                                    11 78 Install Cables                                                                                                                  12
781 SAS Cabling                                                                                                                            13 9 Unracking Procedure                                                                                                             14
91 Remove Cable Management Arm (CMA)                                                                                  14 92 Remove Cable Management Brackets                                                                                    15 93 Pull the System Out into the Service Position                                                                            16 94 Remove Hard Drives                                                                                                         17 95 Remove the System from the Rack                                                                                        18 96 Remove the Rack Rail to the Front Rack Post                                                                            19 12 SAS Connections                                                                                                                  20 121 R50                                                                                                                             20 122 M60 (HA)                                                                                                                      22 13 Additional Resources                                                                                                            24 14 Contacting iXsystems                                                                                                           24

Copyright © 2023 iXsystems, Inc. All rights reserved. All trademarks are the property of their respective owners.

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1 Introduction
The TrueNAS ES102 Gen 2 is a 4U, 102-bay expansion shelf It has redundant I/O modules, power modules and power supplies
The ES102 is much larger than other Expansion Shelves sold by iXsystems Take full safety precautions when installing or servicing the enclosure

Power Supply

SAS Ports
5V Power Regulators

Network Ports

Fan Modules

I/O Modules

Hard Drive Bays

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2 Safety
2.2 Anti-Static Precautions
Warning - Electrostatic Discharge (ESD) Static electricity can build up in your body and discharge when touching conductive materials Electrostatic Discharge (ESD) is harmful to sensitive electronic devices and components Keep these safety recommendations in mind before opening the system case or handling non-hot-swappable system components · Turn off the system and remove power cables before opening the case or touching internal components. · Place the system on a clean, hard work surface like a wooden tabletop Use an ESD dissipative mat if possible to
protect the internal components · Touch the metal chassis with your bare hand to dissipate static electricity in your body before handling any
internal components, including components not yet installed in the system We always recommend wearing an anti-static wristband and using a grounding cable · Store all system components in anti-static bags
2.3 Personal Protective Equipment (PPE)
Warning - PPE Wear proper PPE, like anti-static wrist straps and smocks before touching any sensitive equipment inside the chassis If you are unsure how to properly replace any parts, contact iXsystems Support
2.4 Handling the System
Hold the system from the sides or bottom whenever possible Always be mindful of loose cabling or connectors, and avoid pinching or bumping these elements
These instructions use "left" and "right" according to your perspective when facing the system or rack
Warning The ES102 weighs 256 lbs fully-loaded and requires a minimum of two people to lift
Use a lift table or server lift if possible
When handling rails, system components, or drives, never force movement if a component seems stuck Gently remove the component and check for pinched cables or obstructing material before installing it again Installing a component with excessive force can damage the system or cause personal injury

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3 Specifications

Drive Count Cooling Fans Power Supplies (200V) Power Distribution Requirements Power Draw I/O Modules 5V Power Regulators Dimensions (H x W x L) Net Weight (Fully Loaded) Operating Temperature Non-Operating Temperature Vibration

102 35-inch HDDs or 25-inch small form factor (SFF) HDDs or SSDs

4

2

200V - 240V

707W (typical), 1228 W (max)

2

2

69" x 172" x 394"

172mm x 438mm x 1000mm

256 lbs

11612 kg

41°F ~ 95°F

5°C ~ 35°C

41°F ~ 95°F

5°C ~ 35°C

3G at 5 Hz to 500 Hz

4 Space Requirements
The ES102 Gen 2 requires at least 4U of rack space in an EIA-310 compliant rack

The system is up to 40125" long with the CMA The rack posts must be 27" to 32" (69cm to 81cm) apart to install the rail kit Review your rack setup to ensure the ES102 fits in the rack with any front or back rack doors closed.

We recommend having at least 6 feet (18 meters) of space in front of the rack to account for the system fully extended on the rails and personnel servicing the front of the system

We also recommend having at least 32 inches of space behind the rack to account for cable management and personnel serving the back of the system

Note - PDU and Rack Space If your rack uses a 0U PDU, you might have to temporarily remove it in order to install the screws for the CMA brackets You might also need a longer screwdriver to properly tighten the screws
5 Recommended Tools
We recommend these tools when interacting with the TrueNAS ES102 Gen 2:

· Long #2 Phillips head screwdriver · Tape measure · Level · Table Lift or Server Lift

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6 LED Indicators
6.1 Front Indicators
Light Color and Indication Green (Solid): Component Ready Amber (Solid): Component Fault Blue (Solid): Locate ID Active

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6.2 Rear Indicators

HDDs

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IOM LEDs SAS LEDs Network LEDs

Light IOM LEDs
SAS LEDs Network LEDs

Color and Indication
Green (Solid): IOM Ready Amber (Solid): IOM Fault Amber (Flashing): IOM Predicted Fault Blue (Flashing): Locate ID Active
Green (Solid): SAS Ready Green (Flashing): System Starting Amber (Solid): System Fault Amber (Flashing): System Resetting
Green (Solid): Network Port Ready Amber (Flashing): Link Active

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7 Racking Procedure
7.1 Attach the Rack Rail to the Rear Rack Post
Place the rail in the rack with the "REAR" end at the rear of the rack and align the rail pins with the rack mounting holes The top pin goes into the bottom hole of the 3rd U The bottom pin goes into the top hole of the 1st U

Swing the blue latch handle open and pull it to extend the rail until the rail pins are fully seated in the rack holes Release the latch to lock the rail in place

Secure the rail to the rear rack post using two M5 X 10 flat screws with washers. One in the top rail screw hole, and one in the 4th rail screw hole

3 4

2

Top pin in bottom

hole of 3rd U

3

Bottom pin in top

1

hole of 1st U

4

2

3 1

1 2 3
1 2 3 4

M5x10

3

Flat Screws

4

and Washers

2

3 1
2

1

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7.2 Attach the Rack Rail to the Front Rack Post
Extend the "FRONT" end of the rail to the front rack post and verify the rail is level
Insert one M5 cage nut into the top hole of the 3rd U, then insert another cage nut in the middle hole of the 1st U
Place the mounting plate onto the rack post, aligning the top and bottom screw holes with the cage nuts
Secure the rail and mounting plate to the rack post using five M5 X 10 flat screws with washers. Repeat steps 1 and 2 to install the second rail in the rack

3

2

M5x10

Flat Screws

1

and Washers

4

3

3 2

1 3

2

1

4 3 2 1

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7.3 Install the System into the Service Position
Warning - Team Lift The ES102 requires two people to lift safely Failure to follow safety recommendations can lead to severe system damage or personal injury
Team-lift the system and align the chassis rails with the rack rails Slide the ends of the chassis rails into the rack rails and push the system into the rack until the metal safeties click and lock the system into the service position

6 5 4 3 2 1
6 5 4 3 2 1

1 2 3 4 5 6

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Loosen the thumbscrews on the ES102 lid and pull the lid toward the front of the system until it stops, then lift the lid up and away from the system

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7.4 Install Hard Drives
The ES102 ships with all the drives and blanks you need to fully populate the enclosure, packaged separately Drives ship attached to the drive carriers
Open a drive latch by gently pressing the clear plastic button on the direction of the arrows Insert the drive carrier into a slot inside the system with the arrows on the clear plastic button pointing towards the back of the system
Gently lower the carrier into the system until the latch begins to close, then push the latch down until it clicks and locks the drive carrier into the system
Repeat for all remaining carriers and blanks

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2
1 2 1 2
1 2 3 4 5 6

7.5 Push the System into the Rack
Replace the lid on the system and tighten the thumbscrews Press the metal safety catches on each chassis rail into the system and push the system all the way into the rack Secure the system to the rack by tightening the two thumbscrews on each chassis ear
6 5 4 3 2 1
6 5 4 3 2 1

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2 1
2
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2 1
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7.6 Install Cable Management Brackets
Align the right bracket with the right rear rack post and fit the top and bottom holes over the rack rail pegs. Secure the bracket to the rack post using two M5 x 10 flat screws with washers. Repeat for the left bracket
Tip - Adjustment Screws You may find it helpful to loosen the depth adjustment thumbscrews on each cable management bracket to make initial cabling easier
5
4
3
2
1

1
1
2
3
2
4
5
6

6 5 4 3 2 1
6 5 4
2
3 2
1
1
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1 2 3 4 5 6
1 2 3 4 5 6

7.7 Install Cable Management Arm (CMA)
Align the right hinge on cable management arm (CMA) with the right hinge on the cable management brackets Pinch the spring pegs on the CMA hinge together and insert the CMA hinge into the bracket hinge, then release the spring pegs to lock the hinges together Repeat for the other side
2
1 6
5
4
3
2
1

Pull the CMA attachment pin up and move the pin assembly toward the CMA attachment bracket on the chassis Fit the pin assembly lip over the CMA attachment bracket on the chassis, then pull it back and release the pin to lock the CMA to the system chassis
5
4
3
2
1 6
5
4
3
2
1

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7.8 Install Cables
Route the cables around the CMA loop starting at the top where the loop meets the CMA Ensure the power and SAS cables have enough slack through the CMA loop to account for the CMA loop extending and retracting
We recommend that the PSU cables have at least 12 inches of slack between the system and the CMA The SAS cables should have at least 10 inches of slack between the system and the CMA All cables going through the CMA should be at least six feet long overall
Important - Cable Damage To avoid cable damage, ensure the cables have plenty of slack before and after the CMA Routing the cables around the CMA loop too tightly can damage the cables

PSU Cables

 6'

SAS Cables

 12"

 10"
Connect ethernet cables from your local switch or management network to the network ports on both IOMs Next, connect the power cables to both power supplies, but don't plug them in until after connecting all SAS cables

Power Supply

SAS Ports

Network Ports

Tip - Cable Management
Before continuing, test your cable setup by sliding the system out of the rack The cables should move freely with the CMA without pinching or coming loose

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7.8.1 SAS Cabling
To set up SAS between your TrueNAS system and expansion shelves, cable the first port on the first TrueNAS controller to the first port on the first expansion shelf controller. High Availability (HA) systems require another cable from the first port on the second TrueNAS controller to the first port on the second expansion shelf controller.
Line the SAS3 cable connector up with the SAS port on the back of the system Ensure the blue tab on the SAS cable is facing toward the left (toward the PSUs) Gently push the connector into the port until it clicks
For more specific SAS configurations, refer to "12 SAS Connections" on page 20

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1 2 3 4 5 6
1 2 3 4 5 6

9 Unracking Procedure
Unplug all PSU, networking, and SAS cables, then open the straps on the CMA and remove all the cables If you plan to re-install the system in the rack, label the cables so you can easily cable the system again
9.1 Remove Cable Management Arm (CMA)
Pull the CMA attachment pin up and move the pin assembly toward the system until it clears the bracket, then pull the pin assembly away from the system
5 4 3 2 1
6 5 4 3 2 1
Pinch the spring pegs on the CMA hinge together and pull it away from the bracket Repeat for the other side
2 1
6 5 4 3 2 1

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9.2 Remove Cable Management Brackets
Note - PDU and Rack Space If your rack uses a 0U PDU, you might have to temporarily remove it in order to remove the screws for the CMA brackets You might also need a longer screwdriver to properly access the screws Remove both M5 X 10 flat screws with washers and pull the bracket away from the rack post. Repeat for the other bracket
3 2 1
6 5 4 3 2 1
6 5 4
2
3 2
1
1

1
1
2
3
2
4
5
6

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2
1 2 3 4 5 6
1 2 3 4 5 6

9.3 Pull the System Out into the Service Position
Loosen both thumbscrews on each chassis ear Pull the system out of the rack until the metal safeties click and lock the system into the service position
4

3

2

1 6

5
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1

6 5 4 3 2 1
6 5 4 3 2 1

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9.4 Remove Hard Drives
Remove the system lid by loosening the two thumbscrews, then pull the lid towards the front of the system and lift it away
Open a drive latch by pressing the clear plastic button on the direction of the arrows, then gently pull the drive carrier up out of the slot
Repeat for all remaining carriers and blanks

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9.5 Remove the System from the Rack
Warning - Team Lift The ES102 requires two people to lift safely Failure to follow safety recommendations can lead to severe system damage or personal injury Replace the lid on the system and tighten the thumbscrews Press the metal safety catches on each chassis rail into the system and pull the system all the way out of the rack
6 5 4 3 2 1
6 5 4 3 2 1

1 2 3 4 5 6

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9.6 Remove the Rack Rail to the Front Rack Post
At the front of the rack, remove the five M5 X 10 flat screws with washers that hold the mounting plate to the rack post, then extend the "FRONT" end of the rail away from the rack post

4

3

3

3

2

2
M5x10

Flat Screws

1

and Washers

1

4 3 2 1
At the rear, remove both M5 X 10 flat screws with washers, then swing the blue latch handle open and extend the rail away from the rack post Repeat this process for the other rail

1 1
2 2
3 3
4

4

M5x10

3

Flat Screws 3
and Washers

2

2

1 1
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12 SAS Connections
To set up SAS between your TrueNAS system and expansion shelves, cable the first port on the first TrueNAS controller to the first port on the first expansion shelf IOM/expander. High Availability (HA) systems require another cable from the first port on the second TrueNAS controller to the first port on the second expansion shelf controller.
We do not recommend other cabling configurations. Contact iX Support if you need other cabling methods.
If your TrueNAS system has HA, reboot or failover after connecting SAS cables to sync drives between controllers
Important - SAS Configuration When setting up SAS connections, please adhere to the wiring example below Connecting Expansion Shelves incorrectly causes errors. Never cable a single controller to different IOMs/expanders on the same shelf.
12.1 R50
R50 with a single ES102 Gen 2 Expansion Shelf:

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R50 with two ES102 Gen 2 Expansion Shelves:

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12.2 M60 (HA)
M60 with a single ES102 Gen 2 Expansion Shelf:

1Gb MGMT

10Gb

10Gb

1Gb MGMT

10Gb

10Gb

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M60 with three ES102 Expansion Shelves The M60 supports up to 12 Expansion Shelves using additional SAS cards

1Gb MGMT

10Gb

10Gb

1Gb MGMT

10Gb

10Gb

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13 Additional Resources
The TrueNAS Documentation Hub has complete software configuration and usage instructions Click Guide in the TrueNAS web interface or go directly to: https://wwwtruenascom/docs
Additional hardware guides and articles are in the Documentation Hub's Hardware section: https://wwwtruenascom/docs/hardware
The TrueNAS Forums provide opportunities to interact with other TrueNAS users and discuss their configurations: https://forumstruenascom/
14 Contacting iXsystems
Having issues? Please contact iX Support to ensure a smooth resolution

Contact Method Web Email Telephone
Telephone

Contact Options
https://supportixsystemscom
support@iXsystemscom
Monday-Friday, 6:00AM to 6:00PM Pacific Standard Time: · US-only toll-free: 1-855-473-7449 option 2 · Local and international: 1-408-943-4100 option 2
Telephone After Hours (24x7 Gold Level Support only): · US-only toll-free: 1-855-499-5131 · International: 1-408-878-3140 (International calling rates will apply)

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