User Manual for TELTONIKA models including: TAT240 Tamper Proof 4G LTE Cat 1 Asset Tracker, TAT240, Tamper Proof 4G LTE Cat 1 Asset Tracker, 4G LTE Cat 1 Asset Tracker, Cat 1 Asset Tracker, 1 Asset Tracker, Tracker
TAT240 - Wiki Knowledge Base | Teltonika GPS
10 gen 2024 — (with 2 cells battery). OPERATING ... This sign on the package means that it is necessary to read the User's Manual before your start using the device.
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DocumentDocumentTAT240 Quick Manual v1.0 CONTENT Know your device................................................................................................................................................................................................3 Set up your device ..............................................................................................................................................................................................4 PC Connection (Windows)..................................................................................................................................................................................5 How to install USB drivers (Windows) ..............................................................................................................................................................5 Configuration.......................................................................................................................................................................................................6 Quick SMS configuration....................................................................................................................................................................................8 Tamper scenario .............................................................................................................................................................................................. 10 Mounting recommendations.......................................................................................................................................................................... 12 Status LED indications..................................................................................................................................................................................... 13 Basic characteristics ........................................................................................................................................................................................ 13 Safety information .......................................................................................................................................................................................... 16 Certification and Approvals ............................................................................................................................................................................ 17 Warranty ........................................................................................................................................................................................................... 18 Warranty disclaimer......................................................................................................................................................................................... 18 Quick Manual v1.0 // TAT240 2 KNOW YOUR DEVICE TOP VIEW SIDE VIEW ON/OFF BUTTON MICRO-USB SIDE VIEW BATTERY MICRO-SIM SLOT MAGNRTIC HOLDER WITH TAMPER DETECTION CENTRAL MAGNET MOUNTING CLIPS Quick Manual v1.0 // TAT240 3 SET UP YOUR DEVICE HOW TO INSERT MICRO-SIM CARD AND CONNECT THE BATTERY 1 COVER REMOVAL Remove the cover. 2 MICRO-SIM CARD INSERT 3 TURN ON Insert Micro-SIM card as shown with PIN request disabled or read our Wiki1 how to enter it later in Teltonika Configurator2. Make sure that MicroSIM card cut-off corner is pointing forward to slot. Flip the switch to ON. 1wiki.teltonika-gps.com/view/ TAT240_Security_info 2wiki.teltonika.lt/view/Teltonika_ Configurator 4 ATTACHING COVER BACK After configuration, see PC Connection (WINDOWS)1. When it is done, reattach the cover and push it in place. 1Page 5, "PC Connection (Windows)" Quick Manual v1.0 // TAT240 4 PC CONNECTION (WINDOWS) 1. Power-up TAT240 device. LED should start blinking, see `'LED indications''1. 2. Connect your device to computer using Micro-USB cable: · You will need to install USB drivers, see `'How to install USB Drivers (WINDOWS)"2 3. You are now ready to use the device on your computer. 1Page 11 "LED indications" 2Page 5, "PC Connection (Windows)" HOW TO INSTALL USB DRIVERS (WINDOWS) 1. Please download COM port drivers from here1. 2. Extract and run TeltonikaCOMDriver.exe. 3. Click Next in driver installation window. 4. In the following window click Install button. 5. Setup will continue installing the driver and eventually the confirmation window will appear. Click Finish to complete the setup. 1 wiki.teltonika-gps.com/images/d/d0/TeltonikaCOMDriver.zip Quick Manual v1.0 // TAT240 5 CONFIGURATION At first TAT240 device will have default factory settings set. These settings should be changed according to the users needs. Main configuration can be performed via Teltonika Configurator1 software. Get the latest Configurator version from here2. Configurator operates on Microsoft Windows OS and uses prerequisite MS .NET Framework. Make sure you have the correct version installed. 1wiki.teltonika-gps.com/view/Teltonika_Configurator 2wiki.teltonika-gps.com/view/Teltonika_Configurator_versions MS .NET REQUIREMENTS Operating system Windows Vista Windows 7 Windows 8.1 Windows 10 MS .NET Framework version Version MS .NET Framework 4.6.2 32 and 64 bit 1dotnet.microsoft.com/en-us/download/dotnet-framework Links www.microsoft.com1 Quick Manual v1.0 // TAT240 6 Various Status window1 tabs display information about GNSS2, GSM3, I/O4, Maintenance5 and etc. TAT240 has one user editable profile, which can be loaded and saved to the device. After any modification of configuration the changes need to be saved to device using Save to device button. Main buttons offer following functionality: Downloaded Configurator will be in compressed archive. Extract it and launch Configurator.exe. After launch software language can be changed by clicking in the right bottom corner. Load from device loads configuration from device. Save to device saves configuration to device. Load from file loads configuration from file. Save to file saves configuration to file. Configuration process begins by pressing on connected device. Update firmware updates firmware on device. Read records reads records from the device. Reboot device restarts device. After connection to Configurator Status window will be displayed. Reset configuration sets device configuration to default. Most important configurator section is GPRS where all your server and GPRS settings6 can be configured and Data Acquisition7 where data acquiring parameters can be configured. More details about TAT240 configuration using Configurator can be found in our Wiki8. 1wiki.teltonika-gps.com/view/TAT240_Status_info 2wiki.teltonika-gps.com/view/TAT240_Status_info#GNSS_Info 3wiki.teltonika-gps.com/view/TAT240_Status_info#GSM_Info 4wiki.teltonika-gps.com/view/TAT240_Status_info#I.2FO_Info 5wiki.teltonika-gps.com/view/TAT240_Status_info#Maintenance 6wiki.teltonika-gps.com/index.php?title=TAT240_GPRS_settings 7wiki.teltonika-gps.com/index.php?title=TAT240_Data_acquisition_ settings 8wiki.teltonika-gps.com/index.php?title=TAT240_Configuration Quick Manual v1.0 // TAT240 7 QUICK SMS CONFIGURATION Default configuration has optimal parameters present to ensure best performance of track quality and data usage. Quickly set up your device by sending this SMS command to it: « setparam 2001:APN;2002:APN_username;2003:APN_password;2004:Domain;2005:Port;2006:0» 1 2 3 4 5 6 Note: Before SMS text, two space symbols should be inserted. GPRS SETTINGS: 1 2001 APN 2 2002 APN username (if there are no APN username, empty field should be left) 2003 APN password (if there are no APN password, 3 empty field should be left) SERVER SETTINGS: 4 2004 Domain 5 2005 Port 6 2006 Data sending protocol (0 TCP, 1 UDP) Quick Manual v1.0 // TAT240 8 DEFAULT CONFIGURATION SETTINGS MOVEMENT AND IGNITION DETECTION: DEVICE MAKES A RECORD ON STOP IF: DEVICE MAKES A RECORD ON MOVING IF ONE OF THESE EVENTS HAPPEN: 28800 s 28800 s VEHICLE MOVEMENT will be detected by accelerometer 28800 Seconds passes 28800 Seconds passes Time intervals and default I/O elements can be changed by using Teltonika Configurator1. 1wiki.teltonika-gps.com/view/Teltonika_Configurator IMPORTANT CONFIGURATION NOTES We strongly recommend testing the network connection from device to the server before adjusting TAT240 configuration to your needs. Use the following steps to perform this test: · Configure these parameters: APN, server Domain and server Port; · Save configuration to the device by clicking on a Save to device button; · Initiate connection by pressing the Test Connection button. At this point, TAT240 will create one high-priority record and initiate connection to the server immediately. If connection was not initiated, it can mean any of the following: · Improperly inserted SIM Card · Incorrect values are set to these fields: APN, Domain or Port; · GPRS functionality disabled by GSM provider; · No GSM coverage; · Server cannot be reached. Try solving this problem before proceeding with further device configuration. Quick Manual v1.0 // TAT240 9 On Stop periodic tracking - enable or disable periodic data sending when device is On Stop. Device will generate and send normal record with event ID 0 and movement AVL ID 240 with a value of 0. On Stop event record enable or disable record sending when device switches tracking scenario from On Move to On Stop. To trigger this event On Stop detection time timer needs to reach set value. Once event is triggered GNSS module will wake up and obtain GNSS fix. Record will have AVL event 240 with a value of 4 that means "Movement event - On Stop". On Move periodic tracking enable or disable periodic data sending when device is On Move. Device will generate and send normal record with event ID 0 and movement AVL ID 240 with a value of 1. On Move event record - enable or disable record sending when device switches tracking scenario from On Stop to On Move. To trigger this event On Move detection time timer needs to reach set value. Once event is triggered device will wake up and will trigger one of two records: be stationary for configured amount of time to change state. Movement interrupts will reset this timer. On Move detection time (s) configurable amount of time until device switches to On Move periodic tracking. Instant movement will not change tracking scenario to On Move. Device needs to be interrupted at least once every 5 seconds during the configured time to change tracking scenario to On Move. MAIN RULES OF SETTING SCHEDULE · Intervals between different times must be at least 6 minutes; · Days of the week must be selected and highlighted for the device to send records according to the set schedule. More details about device configuration using Teltonika Configurator can be found in the Teltonika wiki knowledge base wiki.teltonika-gps.com TAMPER SCENARIO 1 - if last record did not have a GNSS fix, GNSS module will be turned on and fix obtained. 2 - if last record had a valid GNSS fix, GNSS module will not be turned on and record will contain last good coordinates. On Stop detection time (s) configurable amount of time until device switches to On Stop periodic tracking. Device needs to For some applications or for general convenience an attachable magnetic holder as known as a Tamper is developed for TAT devices. It adds some additional functionalities to the device that will be described in this paragraph. The device is able to detect 4 Tamper states. Tamper event record has AVL ID 20019 (2 bytes in size) with the following possible values: Quick Manual v1.0 // TAT240 10 · 0: Holder is removed. This state is detected when the device is without holder. · 1: Central is attached. This state is detected when only central magnet is added. · 2: Attached to metal surface. This state is detected when the device is with holder and central magnet. · 3: Removed from metal surface. This state is detected when the device is with holder only. IMPORTANT Make sure the device can detect the holder. Otherwise, attached holder will still result in "Holder removed" state and not "Removed from surface" CONFIGURATION AND FUNCTIONALITIES Firstly, it is important to check mechanical configuration of the whole unit. The main steps are: 1. Make sure the central magnet's polarity is in the right direction. To check this, put central device on the holder only (without attached to the device). If the holder pushes it out, it means its polarity direction is correct. Otherwise, flip the magnet. 2. Make sure the device detects the holder itself. It can be checked in the log on first start by seeing the print: "New state: [Holder removed -> Removed from surface]." 3. If it is still not detected, try rotating the holder and put on again. If it still fails, try unscrewing the holder's screws to check magnets' presence. The small magnets should be placed in a way that they try to push the screws out. THE MAIN CONFIGURATION TABLE Tamper detection lets user to turn off / on Tamper feature completely. Tamper detection event allows user to select desired Event when device should report about changed state. More than one option is available. RECORD TYPE This option controls the way records are generated during tamper event: · Event only: wake up modem and send a quick record with last known coordinates. · Event and Fix: wake up modem and send a quick record with last known coordinates, then device does a full GNSS scan and sends another record with full data. Activate Recovery mode allows user to select on what event recovery mode should be activated. When tamper state has changed to selected event, the device generates Tamper alarm record and starts Recovery Mode immediately. Note: currently it is only possible to select a single option for Recovery mode activation. RECORD GENERATION Tamper records will be generated separately from other records as soon as event is detected. It is important to configure precise events when expecting certain events to happen. Quick Manual v1.0 // TAT240 11 For example: if user is using Tamper to attach TAT to a surface and want to detect its removal from it, "Removed from surface" option should be selected. In extreme case, if the device is removed not only from surface but the whole holder is separated, "Removed" can be selected to detect it. It should be noted that event records will be send with last known coordinates. In order to also receive a record with coordinates, switch Record type parameter to Event and Fix. If user wants the device to start alarming rapidly about some kind of tamper event it is advisable to use Tamper scenario with Recovery Mode activation with short Recovery mode period configured for fast reports. Parameter IDs to be added to wiki.teltonika-gps.com/view/ TAT240_Parameter_list Record type 292 Recovery Mode Triggering 293 Tamper Event 0 - Event only 1 - Event and Fix 0 - None 1 - Removed 2 - Attached 3 - Attached on surface 4 - Removed from surface MOUNTING RECOMMENDATIONS PARAMETER NAME ID Tamper Detection 290 VALUES 0 - disabled 1 -enabled We recommend mounting the TAT240 in such a way that the GNSS antenna is pointed at the sky and the device itself is not covered by various obstructions that would interfere with the reception of the GNSS fix. Tamper Detection 291 Event 0 - Invalid value 1 - Removed 2 - Attached 4 - Attached on surface 8 - Removed from Surface Other values are a sum of different state numbers. For example, if you want to configure Removed from Surface and Removed together, just add state numbers and the value will be 9. To detect all states, value is 15 Quick Manual v1.0 // TAT240 12 STATUS LED INDICATIONS BEHAVIOUR On Off Blink every 5 seconds MEANING Start-up and self-tests Device is in sleep mode or turned off Device is working, modem turned on. BASIC CHARACTERISTICS PRODUCT Model name TAT240-QJIB0 MODULE Name Technology Quectel EG915U-EU with Teltonika TM2500 LTE(CaT1)/2G(GSM/GPRS)/GNSS/ BLUETOOTH GNSS1 GNSS Receiver Tracking sensitivity Position accuracy L1: GPS, GLONASS, GALILEO, BEIDOU, SBAS*, QZSS*, DGPS*, AGPS* 33 tracking channel 99 acquisition channel -165 dBM < 2.5 m CEP CELLULAR 2G bands 4G bands Data transfer Tramsmit power Data support GSM: B2/B3/B5/B8 LTE FDD: B1/B3//B5/B7/B8/B20/B28 LTE FDD (CAT 1): Max. 10 Mbps (DL) / Max. 5 Mbps (UL); GSM (GPRS): Max. 85.6 Kbps (DL) / Max. 85.6 Kbps (UL)" Class 4 for GSM850/900: 33±2dBM Class 1 for GSM1800/1900: 30±2dBM Class 3 for LTE-FDD: 23±2dBM SMS (TEXT), Network protocols (TCP,UDP,TLS, EGTS, MQTT2) 1Optional modes available with custom firmware applications, for more information contact your sales manager. 2 Optional protocols available with custom firmware applications, for more information contact your sales manager. Quick Manual v1.0 // TAT240 13 POWER Battery 2200mAh, 2S, extremely low selfdischarge Li-SOCl2 batteries 7.2V, Non-rechargeable BLUETOOTH Specification Supported peripherals 4.0 + LE EYE Sensors, EYE Beacons (recovery mode only), Universal BLE sensor support PHYSICAL SPECIFICATION Dimensions 78 x 63 x 28 mm (L x W x H) Weight 115g. (with 2 cells battery) OPERATING ENVIRONMENT Operating temperature (with battery) -35 °C to +75 °C Storage temperature -40 °C to +85 °C (Recommended (with battery) max. 30°C) Operating humidity 5% to 95% non-condensing Ingress Protection Rating IP68 Battery discharge temperature -60 °C to +85 °C Battery storage temperature Recommended max. 30°C INTERFACE GNSS antenna Cellular antenna USB LED indication SIM Memory Internal High Gain Internal GSM High Gain 2.0 Micro-USB 1 LED Micro-SIM 128MB internal flash memory FEATURES Sensors Scenarios Sleep Modes Configuration and firmware update SMS GPRS commands Time Synchronization Accelerometer Enhanced tamper detection, accelerometer wake up, GNSS, Bluetooth sensor support, Recovery mode, Periodic tracking on stop / on move, Scheduler with time zones, Backup tracking, Static navigation, Lost BLE sensor Single custom sleep mode FOTA Web, Teltonika Configurator (USB) Configuration, Events, Debug Configuration, Debug GNSS, NITZ, NTP Quick Manual v1.0 // TAT240 14 CERTIFICATION & APPROVALS3 Regulatory CE/RED, E-Mark, RCM, UKCA MAGNETIC HOLDER SPECIFICATIONS Dimentions 77,5 x 61,5 x 27,5 mm Material PC + ABS Operating temperature -40 °C to +80 °C Flame Classifications UL94 V-0 Magnets 4 x Neodymium magnets, 20x7mm, strength: min. 11kg, nickel-plated, max. operating temp. +80°C 3 Pending Quick Manual v1.0 // TAT240 15 SAFETY INFORMATION This message contains information on how to operate TAT240 safely. By following these requirements and recommendations, you will avoid dangerous situations. Please read these instructions carefully and follow them strictly before operating the device! INTERFERENCE All wireless devices are sensitive to electromagnetic interference, as a result wireless devices might affect the performance of each other. Be cautious near flammable materials and liquids USE ONLY ORIGINAL BATTERIES Using uncertified manufacturer or different type batteries may cause the device to malfunction or even explode Do not attempt to charge the batteries. Doing so will void the warranty and may cause an explosion. Battery should not be disposed of with general household waste. Bring damaged or worn-out batteries to your local recycling center or dispose them to battery recycle bin found in stores. OPERATE THE DEVICE IN SUITABLE CONDITIONS Comply with local traffic laws, do not operate the device with your hands while driving. Your safety is of utmost importance when you drive. The programming must be performed using a PC with autonomic power supply. USE BATTERIES SAFELY Protect batteries from moisture. Avoid extensive operation at high temperatures. OTHER In order to prevent device from mechanical damage it is advisable to transport it in a shockresistant packaging. If device stopped working properly regardless of the settings only a qualified specialist can help. It is recommended to contact your local seller or your UAB Teltonika Telematics manager in such a case. Quick Manual v1.0 // TAT240 16 CERTIFICATION AND APPROVALS This sign on the package means that it is necessary to read the User`s Manual before your start using the device. Full User`s Manual version can be found in our Wiki1. 1wiki.teltonika-gps.com/index.php?title=TAT240 This sign on the package means that all used electronic and electric equipment should not be mixed with general household waste. Hereby, Teltonika declare under our sole responsibility that the above described product is conformity with the relevant Community harmonization: European Directive 2014/53/EU (RED). -- Refer to Article 10(2). Manufacturers shall ensure that radio equipment shall be so constructed that it can be operated in at least one Member State without infringing applicable requiremensts on the use of radio spectrum. (Add the following description) CHECK ALL CERTIFICATES All newest certificates may be found in our Wiki2. 2 wiki.teltonika-gps.com/view/TAT240_Certification_%26_Approvals Quick Manual v1.0 // TAT240 17 WARRANTY We guarantee our products 24-month warranty1 period. All batteries carry a 6-month warranty period. Post-warranty repair service for products is not provided. If a product stops operating within this specific warranty time, the product can be: · Repaired · Replaced with a new product · Replaced with an equivalent repaired product fulfilling the same functionality · Replaced with a different product fulfilling the same functionality in case of EOL for the original product 1Additional agreement for an extended warranty period can be agreed upon separately. WARRANTY DISCLAIMER · Customers are only allowed to return products as a result of the product being defective, due to order assembly or manufacturing fault. · Products are intended to be used by personnel with training and experience. · Warranty does not cover defects or malfunctions caused by accidents, misuse, abuse, catastrophes, improper maintenance or inadequate installation not following operating instructions (including failure to heed warnings) or use with equipment with which it is not intended to be used. · Warranty does not apply to any consequential damages. · Warranty is not applicable for supplementary product equipment (i. e. PSU, power cables, antennas) unless the accessory is defective on arrival. · More information on what is RMA1 1wiki.teltonika-gps.com/view/RMA_guidelines Quick Manual v1.0 // TAT240 18