Technics EAH-AZ100 Digital Wireless Stereo Earphones

Getting Started

This guide provides instructions for setting up and using your Technics EAH-AZ100 earphones.

Package Contents:

• Charging cradle
• Earphones (L/R)
• USB Type-C charging cable
• Earpieces (XS/TP, S/P, M, ML/MG, L/G)

Charging the Earphones:

• Place the earphones in the charging cradle.
• Connect the charging cradle to a USB PD supported AC adapter using the supplied USB Type-C cable.
• Alternatively, charge from a computer's USB Type-C port.

Charging Times:

• Earphones: Approx. 2.0 hours
• Charging cradle/USB: Approx. 2.5 hours
• Earphones + Charging cradle/USB: Approx. 3.0 hours

Operating Time:

• Earphones (AAC): Approx. 10.0 hours
• Earphones (SBC): Approx. 8.0 hours
• Earphones (LDAC): Approx. 7.0 hours
• Earphones (LC3): Approx. 5.0 hours
• Earphones + Charging cradle (AAC): Approx. 28 hours
• Earphones + Charging cradle (SBC): Approx. 24 hours
• Earphones + Charging cradle (LDAC): Approx. 18 hours
• Earphones + Charging cradle (LC3): Approx. 15 hours

Bluetooth Pairing:

1. Mode 1 (1st pairing):
• Open the charging cradle with the earphones inside.
• The earphones will enter pairing mode automatically.
• On your device, go to Bluetooth settings and select "Technics EAH-AZ100".
2. Mode 2 (2nd pairing):
• With the earphones in the cradle, press and hold the touch sensor on both earphones for 5-8 seconds until the Bluetooth indicator flashes.
• On your device, go to Bluetooth settings and select "Technics EAH-AZ100".

Control Functions:

Left Earphone (L):

• Play/Pause: x1 tap
• Next Track: x2 taps
• Volume Up: x3 taps
• Voice Assistant/Noise Cancelling toggle: x1 tap and hold for 2 seconds

Right Earphone (R):

• Play/Pause: x1 tap
• Previous Track: x2 taps
• Volume Down: x3 taps
• Noise Cancelling toggle: x1 tap and hold for 2 seconds

Call Functions (L or R):

• Answer/End Call: x1 tap
• Reject Call: x2 taps

Important Safety Instructions

WARNING:

• Ingestion Hazard: This product contains a button cell or coin battery. Death or serious injury can occur if ingested. A swallowed battery can cause internal chemical burns in as little as 2 hours. Keep new and used batteries out of reach of children. Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.
• Even used batteries may cause severe injury or death. Call a local poison control center for treatment information.
• Battery type: 1454, Normal voltage: 3.7 V
• Do not force discharge, recharge, disassemble, heat above specified temperature rating, or incinerate batteries. Doing so may result in injury due to venting, leakage, or explosion.
• This product contains non-replaceable batteries.
• Remove and recycle or dispose of used batteries according to local regulations and keep away from children. Do not dispose of batteries in household trash or incinerate.
• Do not use this apparatus near water.
• Protect the power cord from being walked on or pinched.
• Unplug this apparatus during lightning storms or when unused for long periods.
• Refer all servicing to qualified service personnel.
• Clean only with a dry cloth.
• Do not use, store, or leave in places with high humidity, dust, smoke, steam, or high temperatures.
• Do not expose this unit to rain, moisture, dripping, or splashing.
• Do not use the charging cradle or USB charging cable when they are wet.
• If the terminal of the USB charging cable is inserted while wet, a short circuit may occur.
• Use only manufacturer's recommended accessories.
• Do not remove covers.
• Do not repair this unit by yourself.
• Avoid using the unit covered with a blanket, as heat can accumulate.
• Avoid extreme temperatures during use, storage, or transportation.
• Do not dispose of batteries in fire or a hot oven, or crush or cut them.
• Do not attach metallic objects to the wireless charging pad or unit.
• When using the wireless charging pad, do not place metallic objects on it.
• When charging with the wireless charging pad, remove covers from the charging case if they interfere with charging.
• Qi standard wireless chargers are supported, but not all commercially available chargers are guaranteed to work.
• This unit does not support wireless chargers that are not Qi standard certified or have magnetic attachments.
• Do not heat or expose the built-in battery to flame.
• Do not leave the unit in a car exposed to direct sunlight with windows closed.
• Replacement of the battery with an incorrect type can defeat a safeguard.

CAUTION:

• Do not place this unit near a heat source.
• Do not listen at high volume in environments where hearing surrounding sounds is important for safety (e.g., railroad crossings, construction sites).
• Keep this unit away from strong magnetic fields, as they may affect operation.
• The earphones may become warm while charging or immediately after charging. Be aware of potential skin reactions.
• Keep earphones and earpieces out of reach of children and pets to prevent swallowing.
• Securely attach earpieces to prevent them from coming off and causing injury or sickness.
• Discontinue use if you experience discomfort or allergic reactions.
• Excessive sound pressure can cause hearing loss. Do not use at high volume for extended periods.
• If you experience ringing in your ears, reduce volume or discontinue use.
• Do not use while operating a motorized vehicle; it is illegal and creates a traffic hazard. Use extreme caution in potentially hazardous situations.
• This unit may receive radio interference from mobile telephones. Increase separation if interference occurs.
• Use only the supplied USB charging cord when connecting to a computer.

Specifications

General:

• Power supply (Charging cradle): DC 5 V, 500 mA (USB)
• Built-in Battery: Earphones: 3.7 V, Lithium polymer 85 mAh; Charging cradle: 3.7 V, Lithium polymer 550 mAh

Charging Temperature Range: 10 °C to 35 °C (50 °F to 95 °F)

Operating Temperature Range: 0 °C to 40 °C (32 °F to 104 °F)

Operating Humidity Range: 35 %RH to 80 %RH (no condensation)

Charging Terminal: USB Type-C Shape

Mass (Weight): Earphone: Approx. 5.9 g (0.21 oz) (one side); Charging cradle: Approx. 42 g (1.5 oz)

Bluetooth® Section

• Frequency band: 2402 MHz to 2480 MHz
• Supported profiles: A2DP, AVRCP, HSP, HFP, TMAP, PBP
• Supported codec: SBC, AAC, LDAC, LC3

Trademarks

Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. LDAC and LDAC logo are trademarks of Sony Corporation. Dolby, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Other system names and product names are trademarks of their respective companies.

Open Source Software

This product incorporates open source software. Refer to https://panasonic.jp/support/global/cs/audio/download/index.html for detailed terms and conditions.

High Resolution Audio

This unit complies with the "High Resolution Audio" standard of the Japan Audio Association. For wireless high-resolution quality, use a playback device with the high-resolution wireless logo and set the Bluetooth® sound quality setting to sound quality priority mode / LDAC 990 kbps.

Restrictions of Use

• Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.
• Connection and operation may vary depending on the specifications and settings of the device.

Declaration of Conformity (DoC)

Panasonic Entertainment & Communication Co., Ltd. declares that this product is in compliance with Directive 2014/53/EU. Customers can download the original DoC from https://www.ptc.panasonic.eu/compliance-documents.

Authorized Representative: Panasonic Marketing Europe GmbH, Panasonic Testing Centre, Winsbergring 15, 22525 Hamburg, Germany

Declaration of Conformity for Radio Equipment in UK

Panasonic Entertainment & Communication Co., Ltd. declares that the radio equipment type is in compliance with The Radio Equipment Regulations SI 2017 No.1206. The full text of the UK declaration of conformity is available at https://www.ptc.panasonic.eu/compliance-documents.

Contact in the UK: Panasonic Testing Centre on behalf of Panasonic UK, a branch of Panasonic Marketing Europe GmbH (Importer), Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT

Power requirements of the wired charging devices

The power delivered by the charger must be min 2.5 Watts and max 2.5 Watts to achieve maximum charging speed. The USB charging cord is for charging only and cannot be used for data communication.

When disposing of the product

Built-in batteries are recyclable. Dispose of this unit according to local laws and regulations. For US citizens, recycle in accordance with local environmental regulations. Visit https://shop.panasonic.com/recycle for further recycling information.

Symbols indicate separate collection of waste electrical and electronic equipment or waste batteries.

For the United Kingdom customers

Statement of compliance: This document confirms compliance for Digital Wireless Stereo Earphones with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.

Manufacturer: Panasonic Entertainment Communication Co., Ltd., 1-10-12 Yagumo-higashi-machi, Moriguchi City, Osaka, Japan

Representative: Tohru Sakata

Contact in the UK: Panasonic UK, a branch of Panasonic Marketing Europe GmbH, Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT

Declaration of compliance: Complied with applicable security requirements in Schedule 1, including no universal default passwords.

Product Security vulnerability report: https://holdings.panasonic.com/global/corporate/product-security.html

Security update periods: https://av.jpn.support.panasonic.com/support/technics/firmware/ and https://av.jpn.support.panasonic.com/support/global/cs/audio/download/index.html#headphone

Defined support period: 5 years (until 31st January 2030)

Statement of Compliance signatory: Panasonic Entertainment Communication Co., Ltd., Tohru Sakata, Director, Smart Communication Business Unit

Place: 1-10-12 Yagumo-higashi-machi, Moriguchi City, Osaka, Japan

Date: 13th September 2024

Conforms to UL STD 62368-1. Certified to CSA STD C22.2 No.62368-1.

Battery Recycling

A lithium ion battery that is recyclable powers the product. Please call 1-800-8-BATTERY for information on how to recycle this battery.

Limited Warranty (ONLY FOR U.S.A)

Limited Warranty Coverage: Panasonic Corporation of North America warrants the product against defects in materials or workmanship for the period indicated. Options include repair, replacement, or refund.

This Limited Warranty excludes parts and labor for non-rechargeable batteries, antennas, and cosmetic parts. It applies only to products purchased and serviced in the United States.

Mail-In Service--Online Repair Request: Submit repair requests and check status at http://shop.panasonic.com/support. Pack unit carefully with all accessories and ship prepaid, insured, and well-packed.

Proof of Purchase: A sales receipt or proof of purchase indicating date, amount paid, and place of purchase is required for warranty service.

Limited Warranty Limits and Exclusions (U.S.A.)

This warranty covers defects in materials or workmanship but excludes normal wear and tear, cosmetic damage, shipment damage, product failures caused by non-warrantor supplied products, accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, improper maintenance, power surges, lightning damage, modification, exposure to sand, humidity, or liquids, commercial use, or service by unauthorized personnel. There are no express warranties except as listed. The warrantor is not liable for incidental or consequential damages. All express and implied warranties are limited to the period of the limited warranty.

Some jurisdictions may not allow limitations on incidental or consequential damages or implied warranties. This warranty gives you specific legal rights that may vary by state.

Contact for unresolved issues: Panasonic Corporation of North America, Consumer Affairs Department, Two Riverfront Plaza, Newark NJ 07102-5490.

Parts and Service Not Covered: Your responsibility.

Product Registration: Not mandatory.

Shop Accessories!

For all your Technics gear, visit http://shop.panasonic.com/support for accessories and parts.

Customer Services Directory: For product information, operating assistance, parts, owner's manuals, and dealer/service info, visit http://shop.panasonic.com/support. For hearing or speech impaired: TTY: 1-877-833-8855.

Limited Warranty (ONLY FOR CANADA)

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use for the period stated from the date of original purchase. Options include repair, replacement, or refund.

This warranty is for the original purchaser or gift recipient of a Technics product sold by an authorized dealer in Canada and used in Canada. The product must not have been sold "as is" and must have been delivered in new condition.

Proof of Purchase Required: A purchase receipt or other proof of original purchase, showing amount paid and place of purchase, is required for warranty service.

Limitations and Exclusions (Canada)

This warranty covers only failures due to defects in materials or workmanship and does not cover normal wear and tear, cosmetic damage, shipment damage, failures caused by products not supplied by Panasonic Canada Inc., or failures resulting from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, improper adjustments, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use, or service by unauthorized personnel. Dry cell batteries are also excluded. This limited warranty replaces all other warranties, express or implied. Panasonic Canada Inc. is not liable for any special, indirect or consequential damages. Some jurisdictions may not allow limitations on incidental or consequential damages or implied warranties.

Contact Information: For product operation and technical assistance, visit www.panasonic.ca/english/support. For defective product exchange, contact the original dealer.

For the United Kingdom and Ireland customers

Sales and Support Information: Customer Communications Centre. UK: 0333 222 8777. Ireland: 01 447 5229. Monday-Friday 9:00 am-5:00 pm (Excluding public holidays). Further support: www.technics.com/uk/

For Singapore only

Complies with IMDA Standards DB01017

For Thailand only

This telecommunication equipment conforms to NBTC technical requirement.

For the United Kingdom

Importer for UK: Panasonic UK, a branch of Panasonic Marketing Europe GmbH, Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT

Safety Instructions (Multilingual): The document includes safety instructions in multiple languages including English, French, Spanish, German, Portuguese, Italian, Polish, Czech, Slovak, Hungarian, Romanian, Lithuanian, Bulgarian, Estonian, Croatian, Latvian, Slovenian, Swedish, Finnish, Norwegian, Russian, Ukrainian, Chinese, Korean, and Thai.

Regulatory Information: Includes FCC compliance statements for the USA and ISED compliance statements for Canada. Also includes CE marking and other relevant certifications.