Hisense F20 User Manual

Manufactured by Hisense Communications Co.,Ltd.

4G LTE Ready

* Please check with your network operator if 4G LTE is
available on your SIM

  • High Recognition  Hisense F20 User Manual
    Phone, Ultra wide
    Display , Cost effective ,
    5.5″ High
    Definition Display,
    Amazing Photo Shoot
    Features, 8MP rear
    camera, 2MP front
    camera, Beauty shot
    for selfie, comfort grip,
    Charming Arc Edges ,
    Baby Skin, Better User
  • Screen displays and
    illustrations may differ
    from those you see on
    actual phone.Some of
    the contents of this
    guide may not apply to
    your phone, depending on the software and your
    service provider. All information in this document is
    subject to change without notice.

Safety Precautions

Please read the safety precautions carefully to ensure the
correct use of your mobile phone.

  1. Do not crash, throw, or puncture your mobile phone.
    Avoid the falling, squeezing, and bending of your mobile
  2. Do not use your mobile phone in a moist environment,
    such as the bathroom. Prevent your mobile phone from
    being soaked or washed in liquid.
  3. Do not power on your mobile phone when it is prohibited
    to use or when the phone may cause interference or
  4. Some parts of your mobile device are made of glass. This
    glass could break if your mobile device is dropped on a
    hard surface or receives a substantial impact. If the glass
    breaks, do not touch or attempt to remove it. Stop using
    your mobile device until the glass is replaced by an
    authori z ed service provider.
  5. Turn off your mobile phone in aircraft. The phone may
    cause interference to control equipment of the aircraft.
  6. Turn off your mobile phone near high precision electronic
    devices. The phone may affect the performance of these
  7. Do not attempt to disassemble your mobile phone or its
    accessories. Only qualified personnel are allowed to
    service or repair the phone.
  8. The socket outlet shall be installed near the equipment
    and shall be easily accessible.
  9. Do not place your mobile phone or its accessories in
    containers with a strong electromagnetic field.
  10. Do not place magnetic storage media near your mobile
    phone. Radiation from the phone may erase the
    information stored on them.
  11. Keep the product away from direct sunlight. Do not put
    your mobile phone in a high temperature place or use it in
    a place with flammable gas such as a gas station.
  12. Use only approved batteries and chargers to avoid the
    risk of explosion.
  13. Observe any laws or regulations on the use of wireless
    devices. Respect others’ privacy and legal rights when
    using your wireless device.
  14. Strictly follow the relevant instructions of this manual
    while using the USB cable. Otherwise your mobile phone
    or PC may be damaged.
  15. Use a dry soft cloth to clean the product; d o not use water,
    alcohol , detergent or any
  16. Please backup any important data, repair or other causes
    may result in data loss.
  17. Do not disconnect the prod uct during memory formatting
    or file transfer operations. Otherwise, it may cause
    program failure or files damage
  18. Keep the phone, battery and charger out of the reach of
    children. Do not let children use the phone, battery or
    charger without supervision.
  19. Do not let a child put a battery in his/her mouth to avoid
    electrolyte poisoning.
  20. Keep children away from small phone accessories to
    prevent suffocation or blocking of the oesophagus as a
    result of swallowing.
  21. Do not allow children to use your mobile phone without
  22. Do not modify or remanufacture the product, attempt to
    insert foreign objects into the battery, immerse or expose
    the product to water or other liquids, or expose the
    product to fire, explosion or other hazards.
  23. Promptly dispose of used batteries in accordance with
    local regulations.
  24. The product shall only be connected to a USB interface
    of version USB2.0.
  25. The operating temperature shall be 20 4 0

Medical Device

  1. Follow any rules or regulations in hospitals and health
    care facilities.
  2. Implanted medical device such as pacemaker may be
    affected by the product.
  3. Avoid potential interference emitted from the product to
    the implanted medical device, keeping the product at
    least 20 cm away from the medical device.
  4. Do not carry the product in the chest pocket.
  5. Turn off the product immediately if you suspect any

Road Safety

Check the laws and regulations on the use of mobile phones
in the area when you drive.

  1. Do not use a hand held phone while driving.
  2. For driving safety, only a passenger should operate the
    device when the car is in motion and not the driver. Laws
    governing the use of electronic devices by the driver may be
    applicable in yo ur country and/or jurisdiction.
  3. Give full attention to driving.
  4. Pull off the road and park before making or answering a call
    if driving conditions so require.
  5. RF energy may affect some electronic systems in your
    vehicle such as car stereos and safety equip ment.
  6. When your vehicle is equipped with an air bag, do not
    obstruct with installed or portable wireless equipment. It can
    cause the air bag to fail or cause serious injury due to
    improper performance.
  7. If you are listening to music whilst out and about, pl ease
    ensure that the volume is at a reasonable level so that you
    are aware of your surroundings. This is of particular
    importance when near roads.

Power Supply & Charging

  1. Adapter shall be installed near the equipment and shall
    be easily accessible. The Charger Model name:
    A31 501000,Input AC 100 240V 50/60Hz 0.2A Output
  2. The plug considered as disconnect device of adapte r
  3. Only use the accessories supplied with the phone. The
    use of incompatible accessories may have serious
    consequences and permanently damage your phone.
  4. Only use the adapter supplied with the product.
  5. This adapter is intended for indoor use only.
  6. The mains cable is used as a connecting device. The wall
    outlet should remain readily accessible and access to the
    outlet should no t be blocked during use.
  7. To fully disconnect the phone from the mains, unplug the
    AC/DC cable from the wall outlet.
  8. The ventilation should not be impeded by covering the
    ventilation openings with items, such as newspapers,
    tablecloths, curtains, etc to avoid overheating and
  9. Maintain a clearance of at least 10cm around the phone.
  10. The phone should be used in a moderate climate.
  11. The phone is built with an internal rechargeable battery:
    do not expose the product to excessive heat such as
    sunshine, fire or the like.
  12. The battery must be removed from the phone before it is
  13. The phone must be disconnected from the supply mains
    when removing the battery.
  14. The battery is to be disposed of safely.
  15. Battery contains materials which are haza rdous and
    harmful for the environment.
  16. When disposed the battery, do not short circuit the + and
    terminals of battery.
  17.  Please return the used battery to a suitable collection
    facility for environmentally friendly disposal.
  18. Do not plug or unplug USB port with wet hands risk of
    electric shock.

Specific Absorption Rate (SAR)

The device complies with RF specifications when the device
used at 10 mm form your body.
This product is tested to comply with applicable requirements
and regulations of European Unio n of human exposure to
radio wave.
Specific Absorption Rate (SAR) is used to measure radio
waves absorbed by a body. This mobile device allows to be
used within 20cm of the user body. The SAR limit is 2.0 W/kg
averaged over 10 gram of tissue in European U nion.
This product was tested and recorded the maximum SAR
value was 1.06 W/kg.
The actual SAR level will be much lower than above value
since the product has been designed to use the minimum
energy for necessary communication with the base station.
For the device which tests accordance to
EN60950 1:2006+A11:2009+A1:2010+A12:2011, it is
mandatory to p erform audio tests for EN50332.

Hearing Protection

  1. This phone respects the current    Hisense F20 User Manual
    regulations for limiting the
    maximum output volume.
    Prolonged headset listening at high volume could lead to hearing damage!
  2. Stop using the product or lower the volume if you feel
    your ears ringing.
  3. Do not turn up the volume too high, doctors warn against
    prolonged exposure to high volume.
  4. E xcessive sound pressure from headset s and
    headphones can cause hearing loss.
  5. To prevent possible hearing damage, do not listen at high
    volume levels for long periods.
  6. Please only use specified headphones with your phone.

Protecting the Environment

Please observe the local
regulations on phone
packaging, battery and used phone disposal  Hisense F20 User Manual
and bring them to the collection point for proper
recycling. Do not dispose of used phones or
batteries in a household rubbish bin.
Please take your used, unwanted lithium batteries to a
desi gnated place. Do not dispose of them in a rubbish bin.


Cleaning and Maintenance

  1. Turn off the phone before cleaning and maintenance. The
    charger should be unplugged from the socket and the
    phone and charger disconnected to prevent any electric
    shock or short circuiting of the battery or charger.
  2. Do not wipe the phone or charger using chemi cal
    substance (alcohol benzene), chemical agents or
    abrasive cleaning agents to avoid damaging its parts or
    causing a malfunction. You may clean with a slightly
    damp anti static soft cloth.
  3. Do not scrape or alter the phone case as paint
    substances may caus e an allergic reaction. If such a
    reaction occurs, cease using the phone immediately and
    seek medical help.
  4. Wipe dust off the power plug and keep it dry to avoid risk
    of fire.
  5. If the phone or accessories do not work properly, contact
    your local vendor.
  6. D o not dismantle the phone or its accessories yourself.

Emergency Call

In an emergency situation, if the phone is on and you are
within the network range, it can be used to make an
emergency call. However, emergency call numbers may not
be reachable on all networks; you should never rely on your
mobile phone for emergency calls.


This equipment is in compliance with the essential
requirements and other relevant provisions of Directive

Hisense F20 User Manual


This product is for private use only.
Copying CDs or
downloading music, video or picture files for sale or other
business purposes may be a violation of copyright law.
Copyrighted materials, works of art and/or presentations may
require authorization to be fully or partially copied or recorded .
Please be aware of all such applicable laws concerning the
recording and use of such contents for your country and

Getting to Know Your Phone

Phone Overiew

Hisense F20 User ManualHisense F20 User Manual

  1. Front camera                               10. Flashlight
  2. Proximity sensor                          11. Up volume key
  3. Receiver                                       12. Down volume key
  4. Touch screen                               13. Power key
  5. Back key                                      14. Headset connector
  6. Home key                                    15. Micro USB connector
  7. Recent key                                   16. Microphone
  8. De noising mike                          17. Speaker
  9. C amera

Keys function

  • Power key: Press to light up or close the screen, press and hold to show the pop-up menu to select from Power off/Reboot/Airplane mode. Long press Power Key10s to shutdown phone, and keep pressing to reboot phone. Press the Power key and Down volume key to capture a screenshot.
  • Home key: From any application or screen, touch to return to the Home screen.
  • Recent key: Touch to open a list of thumbnail images of applications you’ve worked with recently.
  • Back key: Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc.
  • Volume Keys: In call mode, adjusts the earpiece or headset volume; In Music/Video/Streaming mode, adjusts the media volume; In general mode, adjusts the ringtone volume; Mutes the ringtone of an incoming call.

NOTE: Proximity sensor
When receiving and making calls, the proximity
sensor automatically turns the backlight off the touch
screen by sensing when the phone is near your ear.

This extends battery life and prevents you from
unintentionally activating the touch screen during

Placing a heavy object on the phone or sitting on it
ca n damage the LCD and touch screen functions. Do
not cover the LCD proximity sensor with protective
film. This could cause the sensor to malfunction.

Installing the Card and Battery

Before you can start exploring your new phone, you’ll
need to set it up.
To remove the back cover, hold the phone firmly in one
hand. With the other hand, lift off the back cover

Hisense F20 User Manual

1. Insert the Micro SIM card / SD card
Insert the Micro SIM card: Push the Micro SIM card into
the corresponding slot. The contacts should be facing
Insert the Micro SD card: Push the Micro SD card into
the corresponding slot. The contacts should be facing

Hisense F20 User Manual


  1. Your phone only supports Micro-SIM cards. Do not
    attempt to insert other SIM type, otherwise this may
    cause phone damage.
  2. Please do not remove the Micro-SIM/SD card while
    the card is in use; otherwise, data loss or damage may
    occur. Hisense shall not be liable to any loss, including
    data loss, due to misuse of a Micro-SIM/SD card.
  3. Please turn off your mobile phone before replacing or
    removing its Micro-SIM/SD card.
  4. Micro-SD card is not included, you need to buy it

2. Insert the battery
Insert the battery into the battery compartment. The
contact plates on the battery must touch the
corresponding contact plates on the telephone.

Hisense F20 User Manual

Charging the Battery

Charging Battery

  1. Insert the large end of the USB cable into the mobile
    phone charger and insert the small end into the mobile
    phone USB slot, while paying attention to the direction.
  2. Insert the charger into a 100~240V 50/60Hz outlet to
    start charging.
  3. After the battery is fully charged , remove the USB from
    your mobile phone and then unplug the charger from
    the power outlet

Charging time

  1. If the AC pow er supply is of a lower voltage, then a
    longer charging time may be needed;
  2. The charging time will depend upon the current status
    of the battery capacity;
  3. If non standard chargers such as computers are used
    for charging, then a longer charge time may be
    ne eded;
  4. Using the mobile phone while it’s charging will extend
    its charging time.


  1. Please fully charge the battery before first using the
    phone and disconnect the charger immediately after
    the first charge is completed.
  2. Please remove the charger from the AC power socket
    when not charging the phone.
  3. The phone may not boot immediately if charging with
    low battery. After a period of charging, the phone will
    boot normally.
  4. The mobile phone can be safely charged within the
    environment temperature of 0 to 40 ℃℃. Charging at
    temperatures below 0 or higher than 40 ℃℃, will harm
    the battery performance and shorten its life. Long term
    charging in extreme temperatures will mean the battery
    is permanently undercharged or damaged.
  5. The charger is important for safety, so please use the
    special charger for this product and pay attention to
    safety instructions during operation.

Basic Operations

Turning Your Device On/Off
Turn on the phone: Press the P ower key located on the
left side of phone and wait for a few seconds until the
screen lights up.
If the battery is empty, make sure you charge it for
at least 30 minutes. Turn off the phone:
Press and hold Power key to pop up
option menu, select Power off

Configuring Your Phone on Start up

The first time you turn on the phone, you’ll see a
Welcome screen.

  • To choose a different language, touch the menu.
  • To set up your phone, and follow the instruction.
  • You might need to connect to an active network or
    Wi Fi to proceed.

Hisense F20 User Manual

Hisense F20 User Manual

The configuration of a Google account is essential to use
all the features and services of your Android phone, such
as access to Google Play™, synchronization of contacts
or your calendar. If you don’t have Gmail or any other
Google Account, go ahead and c reate one.

Unlocking the Screen

Press the phone screen and slide up to unlock the screen.

Hisense F20 User Manual

Understanding the Screen

Home screen

The Home screen is the starting point for many
applications and functions

Status Bar: Shows phone’s status information including the time, signal strength, battery status, and notification icons.Hisense F20 User Manual

Widget: Widgets are self-contained applications that can be accessed on the Home screen or an extended home screen. Unlike a shortcut, the Widget appears as an on-screen application.

Application Icons:Tap an icon (application, folder, etc.) to open and use it.

Location Indicator: Indicates which Home screen canvas you are viewing.

Quick Key Area: Provides one-touch access to the function in any home screen canvas.

Extended screen
The operating system provides multiple screen canvases to provide more space for adding icons, widgets, and more.
Slide your finger left or right across the Home screen.

Notifications Panel
alert you the arrival of new messages,
calendar events, and alarms, as well as ongoing events,
such as when you are on a call.

When a notification arrives, its icon appears at the top of
the screen. Icons for pending notifications appear on the
left side , while system icons such as Wi Fi or battery
strength show on the right.

Hisense F20 User Manual

Opening the notifications panel
Hold the status bars with your finger, and drag it
downwards to view notification page.

Hisense F20 User Manual

Tap the Switches at the bottom to open the notifications
panel. From th is shortcut menu, you can quickly access
to Bluetoo t h, Wi F i, Mobile Data ,

Hisense F20 User Manual

Customizing Your Screen

Long press the blank space of the standby interface, then
You can customize your screen by set tin g the w idget and
w all p aper

Hisense F20 User Manual

Main Function

Making and Receiving a Call

Touch Hisense F20 User Manual to enter dialer interface on idle screen.
Inputting the part of phone number can search the saved
phone number automatically. Then select the right
number and click call button to make a call.
If there is an incoming call, press and drag the buttonHisense F20 User Manual
to to Hisense F20 User Manual answer the call.

Hisense F20 User Manual

Adding Contacts

Tap the contact icon Hisense F20 User Manual.
Click Create a n ew conta c t ””, you can add a new contact
to the phone or card.
Click Find contacts search bar on the top of the screen
then input the part of the phone number or name, all the
contacts with the information appear.

Hisense F20 User Manual

Sending Messages

Tap the message icon Hisense F20 User Manual.
Click New message to create a message. Input
receiver s phone number or name to search in contacts.
Click Type message to edit the message.
When you are ready to send the message, click
c ard 1 or c ard 2 the n select S end

Hisense F20 User Manual


Touch the m usic application icon Hisense F20 User Manualto enter music player.

Hisense F20 User Manual


The camera app is a combination of camera and
camcorder I t consists of two cameras : the front camera
(facing you) and the main camera in behind of the phone.

Hisense F20 User Manual

Taking photos

Tap the photo icon Hisense F20 User Manual

  1. Frame your subject on the screen.
  2. A green square around the subject indicates that the
    camera has focused.
  3. Tap Hisense F20 User Manualto take a photo. Your picture will be
    automatically saved to the Gallery.

Record videos

  1. Slide the screen to the left, frame your subject on the
  2. Tap Hisense F20 User Manualto start recording the video.
  3. The length of the recording is displayed on the top of
    the screen.
  4. C lick Hisense F20 User Manualto stop recording, when recording video, click
    Hisense F20 User Manualto take pictures and clickHisense F20 User Manual to pause recording

Assistive Gestures

  1. From your Home screen tap “Settings –>Motions and
  2. Select “Motions”, you can control your device with
    natural movements as the device’s guide.


Connect the web page with the mobile network.
Click the iconHisense F20 User Manual , then you can open the web
Through the chrome address bar/search bar, you can
access web pages; moreover, bookmarks, multiple
window switching and other functions are supported.
When you get access to the network, you may incur
additional costs. Consult your local operators for detailed

Getting Connected (connection to Wi-Fi)

  1. Tap the setting s icon.
  2. Tap Wi Fi ” and select o n
  3. Touch the desired network you wish to connect.
  4. If the network is secured, enter the password.

Important Information

For an optimal experience, the phone regularly connects
to mail and internet servers.
This automatically and inevitably generates data
exchanges that may be charged in addition to your
existing package, or may be deducted from prepaid
credit or a prepaid system.
To avoid billing problems related to services that use the
Internet, it is strongly recommended to have a suitable
option which includes unlimited In ternet and emails and
to avoid changing the settings preconfigured by default.
If you wish, connect to WiFi for a faster and more stream
lined experience. It is particularly recommended to use
Wi Fi for streaming, or downloading games, videos or
bulky fil ms


  • The usage of non original accessories such as headsets,
    chargers etc will cause incompatibility between
    the mobile phone and the accessories that may cause a
    reduction in performance and malfunction, and we are
    not responsible for any damage that might occur.
  • Specifications and functions of your mobile phone can
    be differ ent to those contained in this user manual due
    the user manual is only contain general overview.
  • Specifications and functions of your mobile phone
    have been confirmed to work properly since produced
    from the factory. If there is damage or defect due to the
    manufacturing and not by usage, it would follow terms
    and condition in the warranty card.
  • If the functions of your mobile phone related to
    features and services by ca rrier then those functions
    will follow the terms & conditions applicable by the
  • Please note that your mobile phone still has its
    limitations referring to the specifications and functions.
    These limitations cannot consider as damage or defect
    and c annot be regarded as manufacturer damage.
    Please use your mobile phone in accordance with the
    purposes and functions.


This chapter lists some problems you might encounter
when using your phone. Some problems require you to
call your servic e provider, but most are easy to fix

Hisense F20 User Manual

Hisense F20 User Manual

Hisense F20 User Manual


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