Tapo C200 Pan/Tilt Home Security Wi-Fi Camera User Guide

About This Guide

This guide provides a brief introduction to the Pan/Tilt Home Security Wi-Fi Camera and regulatory information. Features available in Tapo may vary by model and software version, and availability may also vary by region. All images, steps, and descriptions are examples and may not reflect your actual Tapo Camera experience.

Conventions

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

When you are away from home, the smart camera functions help you stay connected. The Pan/Tilt Home Security Wi-Fi Camera helps you monitor your home anytime, anywhere. Receive notifications when motion is detected and view video clips.

• Motion Detection and Tracking: Automatically follows subjects and keeps them within the camera's field of view.
• Person Detection: Notifies you when a person is detected.
• Baby Crying Detection: Notifies you when your baby cries.
• 1080p Full High-Definition Video: Provides greater sharpness and clarity.
• Night Vision up to 30 ft: Offers a visual distance up to 30 ft in total darkness.
• Two-Way Audio: Allows real-time communication through a built-in microphone and speaker.
• Field of View: A 360° horizontal range for a detailed view of your room.
• Customizable Block Zones: Set zones to prevent private areas from being monitored.
• Cloud Storage Supported: Store videos using cloud storage services. Subscribe at https://www.tapo.com/tapocare/.
• Local microSD Storage: Store up to 512 GB of video on a microSD card. microSD card must be purchased separately.

Appearance

The Pan/Tilt Home Security Wi-Fi Camera features a system LED that changes color based on its status, a lens, microphone, speaker, DC power port, RESET button, and a microSD card slot.

System LED Status

• Solid red: Starting up
• Blinking red and green: Ready for setup
• Blinking red slowly: Connecting to Wi-Fi
• Solid amber: Connected to Wi-Fi
• Solid green: Connected to the cloud
• Blinking red quickly: Camera resetting
• Blinking green quickly: Camera updating

Diagram showing the camera with labels: Lens, Reset Button, Microphone (built-in, with a note not to insert objects), Speaker (built-in), DC Power Port (for connecting the power cord), and microSD Card Slot.

Set Up Your Camera via Tapo

Follow these steps to get started with your new camera:

Step 1. Download Tapo App

Get the Tapo app from the App Store or Google Play, or by scanning the QR code.

Icons for the App Store and Google Play. A QR code is shown. Below the QR code is a home icon.

Step 2. Log In

Open the app and log in with your TP-Link ID. If you don't have an account, create one first.

Screenshot of the Tapo app login screen with fields for TP-Link ID (Email) and Password, and buttons for Sign Up, Log In, and Forgot Password?.

Step 3. Add Your Camera

Tap the '+' button in the app on the home page and select your model. Follow the app instructions to complete the setup.

Screenshot of the Tapo app showing the "Add a Device" screen with a search bar and a list of Tapo camera models (e.g., Tapo C100, Tapo C110, Tapo C200, Tapo TC70).

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup (FFS) helps connect and set up Tapo smart devices with fewer steps, without needing to re-enter your Wi-Fi password. To use this feature, ensure:

• The new Tapo device supports Amazon FFS.
• The new Tapo device was purchased from Amazon.
• You have an Amazon FFS-enabled Alexa device or router.
• Your Wi-Fi information is saved to Amazon via Alexa.
• Your Tapo device and router are on the same network as your Alexa device.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, try adding the Tapo device manually: Press the Reset button once, then open the Tapo app, tap the '+' button, select your device model, and follow the app instructions.

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap 'More' and select 'Skills & Games'.

Screenshot of the Amazon Alexa app showing the menu with options like Lists & Notes, Reminders, Alarms & Timers, Routines, Skills & Games, See More, Settings, Activity, Help & Feedback. 'Skills & Games' is highlighted.

2. Enter Tapo in the search bar and choose Tapo.

Screenshot of the Amazon Alexa app's 'Skills & Games' section, showing a search bar with 'Tapo' entered, and search results including the Tapo skill.

3. Tap the 'ENABLE TO USE' button.

Screenshot of the Tapo skill page in the Alexa app, showing the "ENABLE TO USE" button.

4. Log in with your TP-Link ID that is bound to your Tapo device, and tap 'Authorize'. A confirmation message "Tapo has been successfully linked" will appear.

Screenshots showing the account linking process: "Account linking required" screen, TP-Link login screen, and the authorization screen asking Alexa to use your TP-Link ID.

5. Plug in your Tapo device and the setup will complete automatically in two minutes. For setting up more Tapo devices, just plug them in and enjoy!

Done! If the device appears on the Home page in the Tapo app, it's successfully associated with your Amazon account and joined your Wi-Fi network. If not, try setting it up manually (tap '+' in the app, select model, follow instructions).

Install a microSD Card

Follow the steps below or the setup video at https://www.tp-link.com/support/setup-video/#cloud-cameras to install the microSD card for local recording. You can check the card status or format it in the Tapo app under Camera Settings > microSD Card.

Please initialize the microSD card in the Tapo app first after inserting it.

1. Tilt the camera lens up and find the microSD card slot.

Diagram showing the camera tilted upwards to reveal the microSD card slot.

2. Identify the direction of the microSD card and carefully insert it into the slot. Push until you hear a clicking sound.

Diagram showing a microSD card being inserted into the slot, with an arrow indicating the direction and a note about the clicking sound. Labels "Micro SD RESET" are visible near the slot.

How to Mount Your Camera

After adding your camera in the Tapo app, you can place it on a flat surface like a table or shelf. It can also be mounted on a wall or ceiling using the provided mounting template and screws. Follow the steps below or the setup video at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Ensure the camera base is affixed with screws before securing the camera.

1. Mark Position

Place the mounting template where you want the camera. For wall mounting, drill two holes through the indicated circles.

Diagram showing a mounting template with circles for drilling holes, and a drill.

2. Mount Base

Affix the camera base using screws. For wall mounting, insert anchors into the holes and use screws to attach the base.

Diagram showing the camera base being attached with screws, and anchors being inserted for wall mounting.

3. Secure Camera

Attach the camera onto the base and rotate to secure it.

Diagram showing the camera being attached to the base and rotated to lock it in place.

How to Reset Your Camera

Follow the steps below to reset your camera using the Reset button, or refer to the setup video at https://www.tp-link.com/support/setup-video/#cloud-cameras. You can also factory reset the camera via the Tapo app by going to Camera Settings and tapping 'Remove Device'.

1. Manually rotate the camera downwards to find the Reset button.

Diagram showing the camera rotated downwards to expose the Reset button. Labels "Micro SD RESET" are visible.

2. Press and hold the RESET button for at least 5 seconds until the LED blinks red quickly to reset the camera.

Diagram showing the Reset button being pressed. The Reset Button is labeled.

Authentication

FCC Compliance Information Statement

Product Name: Pan/Tilt Home Security Wi-Fi Camera

Model Number: Tapo C200

Responsible Party: TP-Link USA Corporation

Address: 10 Mauchly, Irvine, CA 92618

Website: http://www.tp-link.com/us/

Tel: +1 626 333 0234

Fax: +1 909 527 6804

E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications.

FCC RF Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits for an uncontrolled environment. The device and its antenna must not be co-located or operating with any other antenna or transmitter. For compliance, antennas must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating with any other antenna or transmitter.

TP-Link USA Corporation has determined that the equipment complies with applicable technical standards and FCC part 15. No unauthorized changes have been made, and the equipment is properly maintained and operated.

Issue Date: 2023-09-27

FCC Compliance Information Statement (I.T.E. Power Supply)

Product Name: I.T.E. Power Supply

Model Number: T090060-2B1

Responsible Party: TP-Link USA Corporation

Address: 10 Mauchly, Irvine, CA 92618

Website: http://www.tp-link.com/us/

Tel: +1 626 333 0234

Fax: +1 909 527 6804

E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. TP-Link USA Corporation has determined that the equipment complies with applicable technical standards, FCC part 15. No unauthorized changes have been made, and the equipment is properly maintained and operated.

Issue Date: 2023-09-27

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

French translation: L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : 1) L'appareil ne doit pas produire de brouillage; 2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance of 20cm between the radiator and your body.

French translation: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement: CAN ICES-3 (B)/NMB-3(B)

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power): 2412MHz-2472MHz (20dBm)

EU Declaration of Conformity

TP-Link declares that the device complies with essential requirements and provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information

This device meets EU requirements (2014/53/EU Article 3.1a) for limiting public exposure to electromagnetic fields for health protection. The device complies with RF specifications when used at 20 cm from your body. Restricted to indoor use.

UKCA Mark

UK Declaration of Conformity

TP-Link declares that the device complies with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Korea Warning Statements:

당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice

注意!

取得審驗證明之低功率射頻器材,非經核准,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。前述合法通信,指依電信管理法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。為避免本器材影像畫面遭偷窺或擷取,本器材使用者應先修改預設密碼,並定期更新密碼。

安全諮詢及注意事項

• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
• 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
• 注意防潮,請勿將水或其他液體潑灑到本產品上。
• 插槽與開口供通風使用,以確保本產品的操作可靠並防止過熱,請勿堵塞或覆蓋開口。
• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風,否則不可放在密閉位置中。
• 不要私自拆開機殼或自行維修,如產品有故障請與原廠或代理商聯繫。

限用物質含有情況標示聲明書

備考 1. 〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。

Note 1: “Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.

備考 2. ○ 係指該項限用物質之百分比含量未超出百分比含量基準值。

Note 2: ○ indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

備考 3. — 係指該項限用物質為排除項目。

Note 3: The “-” indicates that the restricted substance corresponds to the exemption.

Ukrainian certification text: Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

EAC mark.

Safety Information

• Keep the device away from water, fire, humidity, or hot environments.
• Do not use a damaged charger or USB cable to charge the device.
• Do not use chargers other than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies provided by the manufacturer and in the original packing. Contact TP-Link if you have questions.
• For indoor use only.
• Do not disassemble, repair, or modify the product.
• Do not use the product if the casing is broken (risk of electric shock).
• Never touch the product with wet hands.
• Do not expose to heavy rain or any type of moisture.
• Do not place near automatically controlled devices like fire alarms. Radio waves emitted from this product may cause such devices to malfunction.
• Observe restrictions on using wireless products in fuel depots, chemical plants, or during blasting operations.
• Do not use liquid to clean the product; use a dry cloth only.
• Never put metal objects inside the product. If a metal object enters, turn off the circuit breaker and contact an authorized electrician.
• This product is not intended for use when providing medical care. Consult the manufacturer of personal medical devices (e.g., pacemakers, hearing aids) to determine if they are adequately shielded from external RF energy.
• Do not use this product in health care facilities, as equipment there may be sensitive to external RF energy.
• Do not use this product near water (e.g., bath tub, sink, laundry tub, wet basement, swimming pool).
• Keep the product free from excessive smoke, dust, high temperature, and vibration.
• Do not expose to direct sunlight.
• Do not place heavy objects on top of the product.
• When leaving the product unused for a long time, unplug it from the power outlet.
• This product may interfere with other electronic products (e.g., TVs, radios, computers, phones).
• Operating Temperature: 0 °C ~ 40 °C (32 °F ~ 104 °F).

Please read and follow the safety information. TP-Link cannot guarantee that no accidents or damage will occur due to improper use. Use the product with care and at your own risk.

Explanation of the Symbols on the Product Label

Note: The product label is on the bottom of the product and its power supply. Symbols may vary.

Symbols Related to Electrical Safety and Usage

Other Symbols

Switch Types