Goldair - logoGCT373 2000W Ceramic Tower Heater
Instruction ManualGoldair GCT373 2000W Ceramic Tower Heater

General Care and Safety Guide

CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a  timer, or connected to a circuit that is regularly switched on and off by the utility.

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they are supervised or have been given instruction concerning the use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
    WARNING: You must not cover this appliance. Covering this appliance presents a fire risk and will activate the safety fuse; permanently disabling the unit.
    WARNING: Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own unless constant supervision is provided.
    WARNING: To reduce the risk of fire, keep textiles, curtains, or any flammable material a minimum distance of 1 meter from the air outlet.
  • Use only the voltage specified on the rating label of the appliance.
  • The heater must not be located immediately below a wall socket.
  • Keep all objects at least 1 meter from the front, sides, and rear of the appliance.
  • This appliance is intended for household use only and not for commercial or industrial use.
  • Indoor use only.
  • Use this appliance only as described in this manual. Any other use is not recommended by the manufacturer and may cause fire, electric shock or injury.
  • Do not use the appliance if it has been dropped or damaged.
  • The common cause of overheating is deposits of dust or fluff in the appliance.
    Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills.
  • Never use the appliance to dry clothes.
  • Always unplug appliance when not in use.
  • When the appliance has been unpacked, check it for transport damage and ensure all parts have been delivered. If parts are missing or the appliance has been damaged,  contact the Customer Services Team.
  • Do not use if there are visible signs of damage to the appliance.
  • Do not connect the appliance to mains supply until completely assembled and adjusted.
  • Ensure hands are dry before handling the plug or main unit.
  • Ensure the appliance is on a flat, stable, heat-resistant surface.
  • Do not operate with the cord set coiled up as a heat build-up is likely, which could be sufficient to become a hazard.
  • Carry out regular checks of the supply cord to ensure no damage is evident Do not operate this appliance with a damaged cord, plug or after the appliance malfunctions or has been dropped or damaged in any manner. Take to a qualified electrical person for examination, electrical service or repair.
  • Do not twist, kink, or wrap the cord around the appliance, as this may cause the insulation to weaken and split. Always ensure that all cord has been removed from any cord storage area and is unrolled before use.
  • It is recommended that this appliance is plugged directly into the wall socket.
    Power boards are not rated to supply power to high-wattage appliances.
  • A correctly specified, an undamaged extension cord may be used with this appliance provided it is used in a safe manner.
  • Do not remove the plug from the power socket until the appliance has been switched off.
  • Do not remove the plug from power socket by pulling cord; always grip plug.
  • Do not place a cord under the carpet or cover it with rugs or furniture. Arrange the cord so it cannot be tripped over.
  • Don’t place appliances on bedding or on thick & long carpet where the openings may get blocked.
  • Switch off and use the handle provided when moving
  • Do not place the appliance close to a radiant heat source.
  • Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire, or damage to the appliance.
  • Do not sit on the appliance.
  • Do not use abrasive cleaning products on this appliance. Clean with a damp cloth (not wet) and rinsed in hot soapy water only. Always remove the plug from the mains supply before cleaning.
  • Do not operate in areas where petrol, paint, or other flammable liquids are used or stored.
  • Do not use this appliance in the immediate surroundings of a bath, a shower, a swimming pool, or other liquids.
  • The appliance must not be immersed in any liquids.
  • There are no user-serviceable parts installed in the unit.
  • Do not place the unit in wardrobes or other enclosed spaces as this may cause fire hazards.
  • This unit is not supposed to be used in or around locations where foodstuffs, works of art or delicate articles of science, etc. are stored.
  • If your appliance does not work or is not working properly, contact the place of purchase or the Customer Services Team.

Operating Your Heater

Always choose a safe location for the heater, keeping in mind the safety precautions outlined. Ensure all packaging has been removed from the unit before use. Please follow the below instructions.
WARNING: In order to avoid overheating or fire, do not cover the heater.
WARNING: Keep all objects at least 1 meter from the front, sides, and rear of the appliance.
WARNING: Do not use this heater with a programmer, separate timer, remote-control system, or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
WARNING: Never leave this heater unattended when in use.
Ensure the heater is on a flat, stable, heat-resistant surface.
Once the heater is in a safe operating position and all switches are in the off position, insert the power plug into the main outlet and switch it on.
CAUTION: Ensure the power cord is not tight because if pulled it may partially pull the plug from the socket. A partially inserted plug will overheat the plug and socket and could result in fire.

Operating Your Heater

Control Panel

Goldair GCT373 2000W Ceramic Tower Heater - figure 1

ON/OFF BUTTONVENTRAY DW50 Portable Dishwasher - icon 2
This button will turn the heater control panel on.
To turn the unit off, press the On/Off button on the control panel again.
MODE BUTTONGoldair GCT373 2000W Ceramic Tower Heater - icon 1
Select between LOW heat or HIGH heat.
THERMOSTATGoldair GCT373 2000W Ceramic Tower Heater - icon 2
Touch the up or down arrow buttons to adjust the temperature as your desired comfort setting from 15 to 30 degrees Celsius. After the temperature is set, the display will show room temperature.
When the room temperature reaches the preset temperature, the heating function will cut off automatically. When the room temperature is lower than the preset temperature, the low or high heating will turn on automatically.
TIMERGoldair GCT373 2000W Ceramic Tower Heater - icon 3
This heater is equipped with a 12-hour countdown timer. This enables you to preset the appliance to switch off automatically from 1 to 12 hours in 1h increments. Touch the button to set the timer.

OSCILLATION BUTTONGoldair GCT373 2000W Ceramic Tower Heater - icon 4
This button turns the heater oscillation function on and off.

To enable/disable the Child Lock function, hold theGoldair GCT373 2000W Ceramic Tower Heater - icon 2 buttons down for 2-3 seconds.

This appliance has two protection devices:

  • Tilt Switch – this will automatically turn the appliance off if the appliance is not in the correct operating position.
  • Resettable Thermal Link – this will automatically disconnect the power to the appliance at a pre-set overheat temperature. After cooling down it will reset and power on again. If this occurs, investigate what is causing the appliance to overheat.

CAUTION: The appliance generates heat during use. Precautions must be taken to prevent the risk of burns, scalds, fires or other damage to persons.
The heater requires regular cleaning to ensure trouble-free operation:

  • Unplug the heater from the mains supply before cleaning.
  • Ensure that the heater has been allowed to cool down completely before cleaning.
  • The common cause of overheating is deposits of dust or fluff in the appliance.
    Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills.
  • Use a damp cloth (not wet) to wipe the exterior of the heater to remove dust and dirt.
  • Never use solutions such as petrol, thinners, or polishing agents.
  • Ensure the heater is dry before plugging back into the main supply.
  • Do not attempt to dismantle the heater.
  • There are no user-serviceable parts. For service or repair, contact an authorized electrical service technician.
    Goldair GCT373 2000W Ceramic Tower Heater - figure 2

To receive a warranty retain the receipt as proof of purchase.


Goldair – New Zealand
Monday – Friday 8 am-5 pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
[email protected]
Goldair – Australia
Monday – Friday 8 am-5 pm
Phone +61 (0)3 9365 5100
Phone 1300 465 324
[email protected]

Two Year Warranty

Thank you for purchasing this Goldair product. Your product is warranted against faults and manufactured when used in normal domestic use for a period of two years. For non-domestic use, Goldair limits the voluntary warranty to three months.
Goldair undertakes to repair or replace this product at no charge if found to be defective due to a manufacturing fault during the warranty period.
This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone other than a qualified electrical service technician.
The benefits given to you by this warranty are in addition to other rights and remedies available to you under the law in relation to the goods or services to which this warranty relates.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In New Zealand, this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).

Goldair – New Zealand
CDB Goldair
PO Box 100-707
Phone +64 (0)9 917 4000
Phone 0800 232 633
Goldair – Australia
CDB Goldair Australia Pty
PO Box 574
South Morang
Victoria, 3752
Phone +61 (0)3 9365 5100
Phone 1300 GOLDAIR (1300 465 324)

Goldair Two-Year Warranty (IMPORTANT: Please complete and retain this warranty card)
Place Of Purchase—————————
Date Of Purchase—————————
Name Of Product—————————
Model Number—————————
Attach a copy of the purchase receipt to this warranty card—————————

Due to continual design improvements, the product illustrated in this User Manual may differ slightly from the actual product.

Goldair - logoNew Zealand
PO Box 100707,
North Shore Mail Centre,
Auckland, 0745
PO Box 574,
South Morang,
Victoria, 3752

Documents / Resources

Goldair GCT373 2000W Ceramic Tower Heater [pdf] Instruction Manual
GCT373, 2000W Ceramic Tower Heater, Ceramic Tower Heater, GCT373, Tower Heater


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