Poynt Card Reader
Safety & Regulatory
Package Contents
Device X 1
USB-C Cable X 1
Charging Dock X 1
Quick Start Guide X 1
Product Specifications
| Model # | • CHB30 |
| Functions | • EMV chip card reader (ISO 7816 compliant class A, B, C card) • Triple Track Magnetic Stripe Card Reader • NFC Card Reader (EMV contactless, ISO 14443A/B) • Over-the-air firmware update • Over-the-air key update |
| Communication Interface | Bluetooth® 4.2, USB |
| Power & Battery | Lithium polymer rechargeable battery 520mAh, 3.7V |
| Charging | Via USB-C |
| Swipe Speed | 15cm/sec – 100cm/sec |
| LED Indicator | All LEDs off Device power off Red LED on: Charging the battery Green LED on: Fully charged Blue LED on: Bluetooth is connected Blue LED flashing in every 2 seconds: Bluetooth is connecting or disconnected USB connected Blue LED flashing in every 5 seconds: Standby mode |
| NFC LED Indicator | Ready for NFC Reading: First LED on Success Reading: 4 LEDs on in consecutive order |
| Buzzer | Transaction Completed: One “BEEP” sound Errors: Two “BEEP” sounds |
| Key Management | DUKAT, MK/SK |
| Encryption Algorithm | TDES, AES |
| Supported Operating Systems | iOS14+ and Android 8.0+ |
| Product Size | 66.6 x 59.7 x 18.5mm/ 2.62 x 2.35 x 0.73inch (approx.) |
| Product Weight | 75g / 2.65oz (approx.) |
| Operating Temperature | 0°C – 45°C (32°F – 113°F) |
| Operating Humidity | Max 95% |
| Storage Temperature | -20°C – 55°C (-4°F – 131°F) |
| Storage Humidity | Max 95% |
| Sticky Pad | Removable adhesive |
| Sticky Pad Size | 46.6 x 38mm / 1.84 x 1.50inch (approx.) |
Cautions & Important Notes
- Ensure the device is fully charged before use.
- Please ensure the magstripe or EMV chip of the card is facing the right direction when swiping or inserting the card.
- The NFC card should be tapped within a 4 cm range on top of the reader mark.
- Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint or insert a foreign object into the device. Doing any of these will damage the device and void the warranty.
- Don’t immerse the device into water and place it near washbasins or wet locations. Don’t spill food or liquid on the devices. Don’t attempt to dry the device with external heat sources, such as a microwave or hairdryer. Don’t use any corrosive solvent or water to clean the device.
- It’s recommended you only use a dry cloth to clean the surface.
- Don’t use any sharp tools on the internal components, connectors, or contacts. Doing so may lead to devise malfunction and void the warranty.
Battery
This device contains a built-in lithium-ion battery. Improper use of which may result in overheating, fire, and injury. The battery in this device is not user-replaceable and should only be replaced by an authorized service provider.
For optimal lithium-ion battery performance, follow advised guidelines:
- Operating Environment Temperature
- Storage Environment Temperature
- Charge Point Card Reader with approved Docking Station or approved Power Adapter set to 100% full charge at least every 3 months.
Please note:
- Not following the above guidelines may result in the battery capacity draining quicker, increasing the duration to achieve a full charge, impeding the ability to achieve a full charge, and depleting the battery to zero capacity.
- Not following the above guidelines may result in the product not functioning, rendering it unusable or unrecoverable.
Disposal Information
Recycle and dispose of in accordance with local, state, and federal regulations. This device must be recycled or disposed of separately from household waste or recycling.
Troubleshooting
Problems | Recommendations |
| The device cannot be paired |
|
| Device lost the connection with your smartphone or tablet when the device is auto-off |
|
| The device does not work with your phone or tablet |
|
| The device cannot read your Product Specifications card successfully |
Swiping or inserting card
|
| Cont’d |
Tap Card
|
| The device has no response |
|
Warranty
- Any damage or defects caused by a failure to follow the instructions that relate to this device or as the result of an accident, abuse, misuse, misapplication, product modification, improper voltage or current, acts of God, shipping damages or loss, or damage caused by service performed by anyone other than our company are expressly excluded from the warranty stated below.
- We are not under any obligation to support the device for all operating environments, including but not limited to, interoperability with all current and/or future versions of
- Please contact the dealer for any warranty or customer support services. Any repair of the device by yourself will void the warranty.
FCC Caution Statements:
FCC Supplier’s Declaration of Conformity: Poynt Card Reader
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Point, LLC
2155 E GoDaddy Way
Tempe, AZ 85284 USA
https://www.poynt.com/legal
Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter
Copyright © 2021 Poynt, LLC. All Rights Reserved. The Poynt word mark is a registered trademark of Poynt, LLC in the US and other countries. The GoDaddy word mark is a registered trademark of GoDaddy Operating Company, LLC in the US and other countries.
REV C
Documents / Resources
 | GoDaddy CHB30 Credit Card Reader [pdf] User Manual CHB30, 2AFD7-CHB30, 2AFD7CHB30, CHB30, Credit Card Reader |
