Tuya ZigBee Smart Battery-Powered Roller Shade Motor

Overview

This document provides instructions for the Tuya ZigBee Smart Battery-Powered Roller Shade Motor. It covers setup, operation, app integration, remote control usage, and troubleshooting.

The motor is designed for 38mm slotted aluminum tubes and supports a maximum shade size of 2.5m (W) x 3m (H) with a fabric load capacity of up to 6.0kg.

Key Specifications:

A visual depiction shows a blue roller shade motor with a visible battery pack and a smartphone displaying the Tuya Smart/Smart Life app interface for controlling the motor.

User Notice & Safety

Charging & Power

• Use only a 5V/2A USB charger (not included).
• Warning: Higher voltage may cause permanent battery damage.

System Requirements

• Compatible exclusively with Tuya Smart/Smart Life Apps.
• Requires a Tuya ZigBee Gateway (sold separately).

Important Safety Notice

Exceeding specified limits may result in:

• Motor malfunction
• Reduced product lifespan
• Voided warranty

Motor Power-On & Charging Instructions

Power On: Slide the power switch to the "ON" position before operation.

Power Off: Slide the power switch to the "OFF" position when not in use for more than 7 days, during extended storage, or before charging. Ensure complete motor shutdown before charging.

Battery Protection: It is critical to prevent battery over-discharge. Extended discharge may cause permanent battery damage, motor failure, or voided warranty.

Visuals show the power switch in the "ON" and "OFF" positions.

Motor Control Buttons Guide

The motor features a power switch, a Type-C port for input (DC 5V/2A), and a pilot light.

A "Motor SET Button" is also present for pairing and configuration.

Recharging Status

The Red LED illuminates when a USB cable is connected to the motor's 5V/2A power source. A solid Red Light indicates normal charging status. Expected charging duration is 4-6 hours. The Red Light turns off when the battery reaches 100% capacity.

Included accessories: Type-C charging cable. Not included: Power adapter, Solar charging board.

Precautions

• Avoid using outdoors, at high temperatures, and in direct sunlight.
• Do not drop, disassemble, or repair components.
• Avoid contact with volatile chemicals (e.g., thinner, benzene) to prevent fire or damage.
• Use only accessories compatible with each motor model.
• Make connections according to the wiring diagram.
• Do not allow water to contact the tubes, motors, and main components to prevent malfunction, leakage, or fire.

Preparation Before Connecting to Mobile App

Follow these steps to prepare for app integration:

1. Download the App: Download the "Tuya Smart" app or "Smart Life" app on your smartphone. QR codes are provided for direct download.
2. Register and Log In: Create an account and log in to your chosen app.
3. Set Up the ZigBee Gateway: Prepare a Tuya ZigBee Gateway and connect it within the "Tuya Smart" or "Smart Life" app.
4. Power On the Motor: Slide the motor's power switch to the "ON" position.

Steps to Connect the ZigBee Motor to the Mobile App

Follow these steps to pair the motor with your mobile app:

1. Open the ZigBee Gateway in the App: Locate and open the interface for your connected Tuya ZigBee Gateway.
2. Activate Pairing Mode on the Motor: Quickly press the motor’s "SET" button 3 times. Each press should trigger a "[beep]" sound. The motor’s LED light will start fast blue blinking, indicating it is in pairing mode.
3. Add the Motor as a Subdevice: In the ZigBee Gateway interface, click "Add Subdevice". Wait for the app to detect the motor, then click "DONE" to complete the pairing process.

A visual guide shows the sequence: Open gateway app, press SET button 3 times, click Add Subdevice, click LED already blink, click DONE, pairing complete.

Method to Set Limits for the Motor in the APP

1. Set Upper Limit

1. In the app, tap the "[Open]" button to move the motor to your desired upper limit position.
2. Once the motor reaches the desired position, tap the "[Stop]" button.
3. Navigate to "Setting" > "Border" > "Upper Limit Setting". The upper limit is now successfully set.

2. Set Lower Limit

1. In the app, tap the "[Close]" button to move the motor to your desired lower limit position.
2. Once the motor reaches the desired position, tap the "[Stop]" button.
3. Navigate to "Setting" > "Border" > "Lower Limit Setting". The lower limit is now successfully set.

Managing Travel Limits in the App

Remove Upper Limit in the app

1. In the app, select the motor for which you want to remove the upper limit.
2. Tap "Setting" > "Border" > "Remove Upper Limit". The upper limit is now successfully removed.

Remove Lower Limit in the app

1. In the app, select the motor for which you want to remove the lower limit.
2. Tap "Setting" > "Border" > "Remove Lower Limit". The lower limit is now successfully removed.

How to change the direction of the motor in the APP?

1. Click "Setting" in the motor app.
2. Choose the direction you want to change (e.g., "Forward" or "Back"). Motor direction change is now complete.

How to Quickly Clear All Travel Limits on the Motor?

If the motor does not operate correctly or move to the desired position, you can clear all travel limits and reconfigure them using two methods.

Method 1: Clear All Limits on the Motor

1. Quickly press the "[SET]" button 5 times. The motor will "[beep]" each time.
2. The LED will flash rapidly, indicating that all limits have been successfully cleared.

A visual shows pressing the SET button 5 times quickly, followed by a buzzer sound.

Method 2: Clear All Limits with the App

Once the motor is connected to the app, you can clear all travel settings via the mobile app to proceed with new limit configurations.

1. In the app, select the motor for which you want to remove all limits.
2. Tap "Setting" > "Border" > "Remove All Limits".
3. All limits have now been successfully removed.

Remote Control Operations

How to Pair the Remote Control with the Motor

1. Select your desired channel number (1-9) by pressing "[+/-]".
2. Press the "[SET]" button on the motor once. You will hear a "[beep]" sound.
3. Press the "[Up/open]" button on the remote control once. You will hear another "[beep]", indicating that the pairing is complete.

Notes: If pairing fails, repeat the steps or SET both the motor and remote before trying again. Ensure the remote control has fresh batteries for optimal performance.

Visuals show pressing channel buttons, then SET on motor, then UP button on remote.

How to Delete the Paired Remote Control?

Press and hold the motor's "[SET]" button for 3 seconds. A "[beep]" sound will confirm that the remote control has been successfully deleted.

Notes: This process deletes all paired remote controls. You will need to re-pair any remotes you still want to use. Ensure the motor is powered on during this process.

How to Set Limits with the Remote Control?

Note: If limits are already set via the app, there is no need to set them again with the remote. Limits are synchronized between the app and the remote.

Upper Limit Setting

1. Press the "[+/-]" buttons to select the desired channel.
2. Press the "[Up/open]" button to move the motor to the desired upper limit position.
3. Press the "[Up/open]" button, then press "[Set]" once. The screen will display "1".
4. Within 3 seconds, press the "[Up/open]" button again to confirm and complete the upper limit setting.

Visuals show selecting channel, pressing UP, pressing UP then SET, remote shows 1, pressing UP to complete.

Lower Limit Setting

1. Press the "[+/-]" buttons to select the desired channel.
2. Press the "[Down/close]" button to move the motor to the desired lower limit position.
3. Press the "[Down/close]" button, then press "[Set]" once. The screen will display "1".
4. Within 3 seconds, press the "[Down/close]" button again to confirm and complete the lower limit setting.

Visuals show selecting channel, pressing DOWN, pressing DOWN then SET, remote shows 1, pressing DOWN to complete.

Third Limit Setting

To set a third limit, you must first set the upper and lower limits. This allows adjustment to any preferred position.

1. Press the "[+/-]" buttons to select the desired channel.
2. Press the "[Up/open]" or "[Down/close]" button to move the curtain to the desired third limit position.
3. Press the "[Up/open]" or "[Down/close]" button, then press "[Set]" once. The screen will display "1".
4. Within 3 seconds, press the "[Up/open]" or "[Down/close]" button again to confirm and complete the third limit setting.
5. To stop at the third limit, press and hold the "[Up/open]" or "[Down/close]" button.

Visuals show selecting channel, pressing UP/DOWN, pressing UP/DOWN then SET, remote shows 1, pressing UP/DOWN to complete.

How to Delete Limits with Remote Control?

Delete Upper Limit

1. Use "[+/-]" to select the channel.
2. Press "[SET]" button 3 times; the remote shows "3." Press "[Up/open]" within 3 seconds; the motor "[beep]"s, upper limit deleted.

Visuals show selecting channel, pressing SET 3 times, remote shows 3, pressing UP within 3 seconds.

Delete Lower Limit

1. Use "[+/-]" to select the channel.
2. Press "[SET]" button 3 times; the remote shows "3." Press "[Down/close]" within 3 seconds; the motor "[beep]"s, lower limit deleted.

Visuals show selecting channel, pressing SET 3 times, remote shows 3, pressing DOWN within 3 seconds.

Delete Third Limit

1. Use "[+/-]" to select the channel.
2. Press "[SET]" button 3 times; the remote shows "3." Press the appropriate directional button ("[Up/open]" or "[Down/close]") within 3 seconds; the motor "[beep]"s, third limit deleted.

Visuals show selecting channel, pressing SET 3 times, remote shows 3, pressing directional button within 3 seconds.

How to Change Motor Direction with Remote Control?

1. Press the "[+/-]" button on the remote to select the motor channel number.
2. Press the "[SET]" button on the back of the remote 4 times. The screen will display "4.".
3. Within 3 seconds, press the "[Up/open]" or "[Down/close]" button on the remote. The motor confirms successful direction change with a single brief vibration (0.3s).

Visuals show selecting channel, pressing SET 4 times, remote shows 4, pressing directional button within 3 seconds.

Method to Unlock or Lock Channel Numbers on the Remote Control

(This method reduces the number of active channels on the remote.)

1. Press the "[+/-]" button to select the number of channels to set.
2. Press the "[SET]" button 4 times (screen displays "4"), then press the "[Down/close]" button within 3 seconds to confirm.

Visuals show selecting channel, pressing SET 4 times, remote shows 4, pressing DOWN within 3 seconds.

Switching Jog/Continuous Mode with Remote

1. Press "[+/-]" to select the motor channel.
2. Press "[SET]" 4 times (screen shows "4").
3. Press "[Down/close]" within 3 seconds. Motor "[beep]"s to confirm success.

Visuals show selecting channel, pressing SET 4 times, remote shows 4, pressing DOWN within 3 seconds.

Delete the Motor From the Remote Controller

1. Press the "[+/-]" button on the remote control to select the channel associated with the motor.
2. Press the "[SET]" button 5 times (screen displays "5"), then press the "[Down/close]" button within 3 seconds. The motor will "[beep]" to confirm successful deletion.

Visuals show selecting channel, pressing SET 5 times, remote shows 5, pressing DOWN within 3 seconds.

Delete All Motors from the Remote Controller

1. Press "[+/-]" to select the motor channel.
2. Press "[SET]" 5 times (screen shows "5"), then press "[Down/close]" within 3 seconds. A "[beep]" confirms deletion.

Visuals show selecting channel, pressing SET 5 times, remote shows 5, pressing DOWN within 3 seconds.

Unbind All Remotes from The Motor

1. Press "[+/-]" to select the motor channel.
2. Press "[SET]" 5 times (screen shows "5"), then press "[Down/close]" within 3 seconds. A "[beep]" confirms deletion.

Visuals show selecting channel, pressing SET 5 times, remote shows 5, pressing DOWN within 3 seconds.

Wake Up and Enter Pairing Mode with Remote Control

(Equivalent to pressing the motor's SET button once)

1. Press "[+/-]" to select the motor channel.
2. Press "[SET]" 6 times (screen shows "6"), then press "[Down/close]" within 3 seconds. A "[beep]" confirms success.

Visuals show selecting channel, pressing SET 6 times, remote shows 6, pressing DOWN within 3 seconds.

Use the remote to set the motor to pairing mode

(Equivalent to pressing the motor's set button 3 times)

1. Press "[+/-]" to select the motor channel.
2. Press "[SET]" 6 times (screen shows "6"), then press "[Down/close]" within 3 seconds. A "[beep]" confirms pairing mode is activated.

Visuals show selecting channel, pressing SET 6 times, remote shows 6, pressing DOWN within 3 seconds.

Troubleshooting Guide

Recommended Actions for Motor Operation Interruption:

1. Check Power Connection and Charging Status: Ensure the motor is properly connected to power and fully charged to guarantee normal operation.
2. If the Motor Does Not Move: If the motor is completely unresponsive, it is likely due to an improper travel limit issue. The user needs to clear the travel limits and reset them.
   • Clear Travel Limits: Quickly press the "[SET]" button 5 times to clear all limit settings.
   • Set Travel Limits: Follow the user manual to reconfigure the travel limits for proper operation.

A visual shows pressing the SET button 5 times quickly, followed by a buzzer sound.

3. How to Enter Pairing Mode?

A visual shows pressing the SET button 3 times quickly, followed by a buzzer sound.

FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Changes or modifications not expressly approved by the party responsible for Compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement

To comply with FCC RF exposure compliance requirements, this grant is applicable to only mobile configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.