1. Información de seguridad
Before operating your EVERCROSS EK15 Electric Bicycle, please read and understand all safety instructions. Failure to follow these instructions may result in serious injury or damage to the bicycle.
- Usa un casco: Utilice siempre un casco de bicicleta homologado cuando conduzca.
- Obedecer las leyes de tránsito: Siga todas las leyes, regulaciones y señalización de tránsito locales.
- Comprobación previa al viaje: Before each ride, inspect brakes, tires, battery level, and ensure all components are securely fastened.
- Non-Zero Start Feature: The EK15 is equipped with a non-zero start function for safety, designed to prevent accidental acceleration. The electric motor will only activate after the bicycle is propelled to a speed of at least 3.75 MPH (6 KM/H).
- Visibilidad: The integrated front and rear lights, along with reflective elements, enhance your visibility, especially during dusk or night riding. Ensure they are functional before riding in low-light conditions.
- Límite de peso: No exceda la capacidad de carga máxima recomendada de 120 kg (264.55 lbs).
2. Producto terminadoview y configuración inicial
The EVERCROSS EK15 Electric Bicycle is designed for urban and mountain use, offering pedal assist for a comfortable ride. While the bicycle is largely pre-assembled, some minor setup is required before first use.
2.1 Componentes incluidos
- 1 bicicleta eléctrica EVERCROSS EK15
- 1 x candado para bicicleta
- 1 x Inflador de neumáticos
- 1 x cargador
- 1 x Manual de usuario
2.2 Pasos de montaje
The main frame and most components are pre-assembled. You will typically need to:
- Attach the handlebars and secure them firmly.
- Install the pedals (note left and right pedal threading).
- Attach the front wheel if not already installed.
- Ajuste la altura del poste del asiento para una conducción cómoda.
- Inflate tires to the recommended pressure using the included inflator.
- Perform a thorough safety check as outlined in Section 1.

Figura 1: Sobreview of the EVERCROSS EK15 Electric Bicycle with labeled components such as motor, battery, suspension, and disc brakes.

Figure 2: Bicycle dimensions and recommended rider height (165-200 cm / 5.4-6.6 ft) for optimal comfort and control.
3. Instrucciones de funcionamiento
3.1 Encendido / Apagado
Locate the power button on the LCD display. Press and hold to turn the bicycle's electrical system on or off.
Pantalla LCD inteligente 3.2
La pantalla LCD inteligente proporciona información esencial sobre la conducción:
- Velocidad: Velocidad de conducción actual.
- Nivel de batería: Carga restante de la batería.
- Riding Distance: Trip distance and total mileage.
- Nivel de asistencia: Current pedal assist mode (3 levels available).
- Marca de mal funcionamiento: Indicates system errors or issues.
Use the control buttons near the display to cycle through information and adjust pedal assist levels.

Figure 3: Multifunctional smart LCD display providing real-time riding data and controls.
3.3 Pedal Assist System (PAS) and 7-Speed Gears
The EK15 features a 250W high-speed brushless motor that provides pedal assistance. To activate the motor, you must pedal and reach a speed of at least 3.75 MPH (6 KM/H) due to the non-zero start safety feature.
- Niveles de asistencia al pedaleo: Select from 3 levels of pedal assistance using the display controls to match your desired effort and terrain.
- 7-Speed Gear Shifting: Utilize the 7-speed gear system to further optimize your pedaling efficiency and adapt to various inclines and speeds. Shift gears smoothly to maintain a comfortable cadence.

Figure 4: The 250W brushless motor provides efficient and quiet power assistance.
3.4 Sistema de frenado
The EK15 is equipped with reliable mechanical dual disc brakes on both the front and rear wheels. These provide consistent and strong stopping power in various conditions. Always apply both brakes simultaneously for balanced and effective stopping.

Figura 5: detallada view of the mechanical disc brake for reliable stopping.
3.5 Batería y carga
The bicycle is powered by a removable 36V 13Ah lithium-ion battery, offering a range of 40-90 km per charge. A full charge takes approximately 6-7 hours.
- Opciones de carga: The battery can be charged directly on the bicycle or removed for individual charging.
- Seguridad de carga: The charger includes protection against short circuits, overcharge, overheating, and features an automatic low voltage corte.

Figure 6: Two fast charging options for the removable battery, with built-in safety protections.
3.6 Control inteligente de aplicaciones
The dedicated EVERCROSS PRO app allows you to conveniently control and monitor your bicycle. It tracks riding speed, battery status, mileage, and provides real-time fault alerts, enhancing your riding experience.

Figure 7: The EVERCROSS PRO app provides comprehensive control and monitoring features for your e-bike.
4. Mantenimiento
El mantenimiento regular garantiza la longevidad y el funcionamiento seguro de su bicicleta eléctrica EVERCROSS EK15.
- Cuidado de la batería: Cargue la batería regularmente, incluso si no la usa, para mantenerla en buen estado. Guárdela en un lugar fresco y seco. Evite descargarla completamente con frecuencia.
- Llantas: The 27.5-inch pneumatic tires are puncture-resistant. Regularly check tire pressure and inflate to the recommended PSI. Inspect tires for wear, cuts, or embedded objects.
- Frenos: Periodically check brake pads for wear and replace them when necessary. Ensure brake levers have proper tension and respond effectively. Adjust brake cables if they feel loose.
- Cadena: Mantenga la cadena limpia y lubricada para garantizar cambios de marcha suaves y evitar la oxidación.
- Limpieza general: Limpie la bicicleta periódicamente con adamp paño. Evite utilizar chorros de agua a alta presión directamente sobre los componentes eléctricos.
- Sujetadores: Revise periódicamente todos los pernos, tuercas y cierres rápidos para asegurarse de que estén bien apretados y seguros.

Figure 8: The 27.5-inch puncture-resistant pneumatic tires are designed for durability across different environments.
5. Solución de problemas
Esta sección aborda problemas comunes que puede encontrar con su bicicleta eléctrica EVERCROSS EK15.
| Problema | Posible causa | Solución |
|---|---|---|
| El motor no se acopla | Battery low or off; Non-zero start not met; Loose connection | Check battery charge and ensure it's on; Pedal above 3.75 MPH (6 KM/H); Inspect all electrical connections. |
| La pantalla LCD no funciona | Battery low; Loose display cable; Display damaged | Charge battery; Check display cable connection; Contact support if damaged. |
| Los frenos se sienten débiles | Worn brake pads; Loose brake cable; Disc contamination | Inspect and replace brake pads; Adjust brake cable tension; Clean discs with appropriate cleaner. |
| Dificultad para cambiar de marcha | Desviador desajustado; Cadena sucia o seca; Cable de cambio dañado | Adjust derailleur; Clean and lubricate chain; Inspect shift cable for damage. |
| Malfunction Mark on display | Error del sistema detectado | Refer to the specific error code (if displayed) in the full manual or contact customer support. |
6. Especificaciones
| Característica | Especificación |
|---|---|
| Modelo | EK15 |
| Dimensiones (L x An x Al) | 182.5 x 64 x 110 cm |
| Peso del producto | 26.4 kilogramos |
| Capacidad de carga máxima | 120 kilogramos |
| Potencia del motor | 250 W |
| Batería | 36V 13Ah Lithium-ion (468 Wh) |
| Tiempo de carga | 6-7 horas |
| Velocidad máxima | 25 kilómetros por hora |
| Alcance (Pedal asistido) | 40-90 kilómetros |
| Tamaño de la rueda | 27.5 pulgadas |
| Engranajes | 7 velocidades |
| Frenos | Front & Rear Mechanical Disc Brakes |
| Suspensión | Suspensión de horquilla delantera |
| Material del marco | Acero aleado |
| Rango de edad recomendado | Adulto |
| Altura recomendada del ciclista | 165-200 cm (5.4-6.6 ft) |
7. Garantía y soporte
7.1 Información de garantía
The EVERCROSS EK15 Electric Bicycle comes with a 2 año de garantía from the date of purchase. This warranty covers manufacturing defects in materials and workmanship. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
7.2 Atención al cliente
For technical assistance, warranty claims, or any questions regarding your EVERCROSS EK15 Electric Bicycle, please contact our customer support team.
- Websitio: www.evercross.eu (Example, please refer to your purchase documentation for official contact details)
- Correo electrónico: soporte@evercross.eu (Example, please refer to your purchase documentation for official contact details)
- Teléfono: Please refer to your purchase documentation for official contact details.
When contacting support, please have your model number (EK15) and proof of purchase readily available.