MIZUDO 11kW
Manual del usuario del calentador de agua eléctrico sin tanque MIZUDO de 11 kW y 240 V
Model: 11kW
1. Introducción
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your MIZUDO 11kW 240V Electric Tankless Water Heater. Please read it thoroughly before installation and use, and keep it for future reference.

Figure 1: MIZUDO 11kW 240V Electric Tankless Water Heater
Video 1: MIZUDO Electric Tankless Water Heater Overview. This video highlights the main features and benefits of the MIZUDO tankless water heater.
2. Información importante de seguridad
Failure to follow these instructions could result in property damage, serious injury, or death. This appliance must be installed by a qualified electrician and plumber in accordance with all local and national codes.
2.1 Características de seguridad
- Certificado ETL: Garantiza el cumplimiento de las normas de seguridad norteamericanas.
- Protección contra fugas: Diseñado para evitar fugas de agua.
- Protección contra sobrecalentamiento: Se apaga automáticamente si la temperatura del agua excede los límites seguros.
- Dry-heating Protection: Evita daños si la unidad funciona sin agua.
- IPX4 a prueba de agua: Proporciona protección contra salpicaduras de agua.
- Scald Prevention: Helps maintain stable output temperature to prevent scalding.
- Flame-retardant Shell: Construido con materiales resistentes al fuego.
- Protección de bajo flujo: Ensures proper operation and safety under low water flow conditions.
- Volumentagy Protección: Safeguards against electrical voltage fluctuaciones.

Figure 2: ETL Certified with 6-Stage Seguridad
3. Características del producto
The MIZUDO 11kW Tankless Water Heater offers advanced technology for efficient and reliable hot water supply.
- Calentamiento instantáneo: Heats water in approximately 3 seconds, providing on-demand hot water.
- Alta eficiencia energética: Boasts 98% thermal efficiency, reducing electricity costs by up to 60% compared to traditional tank heaters.
- Caudal: Delivers up to 2.6 GPM (Gallons Per Minute), suitable for 1-2 points of use simultaneously.
- Control de temperatura estable: A smart system fine-tunes heating power 20,000 times per second to maintain temperature within ±1°F.
- Diseño compacto: Measures 14.2"H x 9.5"L x 2.8"W, saving over 50% space compared to tank-style heaters.
- Pantalla digital LED: Allows easy temperature setting between 86°F and 140°F.

Figure 3: Key Features of the MIZUDO Tankless Water Heater

Figure 4: Internal Components and Performance

Figure 5: Stable Constant Temperature for a Comfortable Experience

Figure 6: Endless Hot Water on Demand for Multiple Uses
4. Especificaciones técnicas
| Especificación | Valor |
|---|---|
| Marca | MIZUDO |
| Número de modelo | 11 kW |
| Fuente de poder | Hard Wiring Required |
| Dimensiones del producto | 9.5" de ancho x 14.2" de alto x 2.8" de profundidad |
| Color | Blanco |
| Quétage | 11 kilovatio |
| Volumentage | 240 voltios (CA) |
| Tipo de montaje | Muro |
| Peso del artículo | 11.62 libras |
| Requisito del disyuntor | 1 x 50 Amp Two-Pole Breaker |
| Wire Size Requirement | 1x8 AWG |
| Conexiones de agua | 1/2" NPT |
| Presión de funcionamiento | máx. 150 psi |
| Clasificación de impermeabilidad | IPX4 |

Figure 7: Product Parameters and Installation Guide

Figure 8: North America Ground Water Temperature Map and Usage Guide
5. Guía de instalación
Proper installation is crucial for the safe and efficient operation of your MIZUDO tankless water heater. It is highly recommended that installation be performed by a qualified professional.
5.1 Lista de verificación previa a la instalación
- Ensure you have a 50 AMP two-pole breaker and 8 AWG wires.
- Verify 1/2" NPT water connections are available.
- Confirm the installation location is suitable, considering the unit's compact size (14.2"H x 9.5"L x 2.8"W).
- Turn off all power to the installation area at the main breaker panel.
5.2 Installation Steps (Refer to Video)
For a detailed visual guide, please watch the official installation video below. The video covers unboxing, mounting, water connections, and electrical connections.
Video 2: Installation of MIZUDO 11kW Electric Tankless Water Heater. This video provides a step-by-step guide for unboxing, mounting the unit, connecting water lines, and making electrical connections to ensure proper setup.
- Desempaquetado: Carefully open the package and remove the water heater and accessories.
- Montaje: Use the provided template to mark and drill holes. Insert wall anchors and partially fasten screws. Hang the unit and secure it by tightening the screws.
- Conexiones de agua: Connect the inlet and outlet water pipes (1/2" NPT) to the unit. Ensure sealing rings are properly placed and connections are tight.
- Conexiones eléctricas: CAUTION: Ensure power is OFF before connecting wires. Connect the 8 AWG wires to the appropriate terminals (L1, L2, Ground) within the unit and to the 50 Amp two-pole breaker in your electrical panel.
- Water Line Air Purge: Before powering on, open a hot water faucet to purge all air from the water lines. This prevents dry-heating damage.
- Encendido: Once water lines are purged and all connections are secure, turn on the circuit breaker.
6. Operación
Your MIZUDO tankless water heater features an intuitive LED digital display for easy temperature control.

Figure 9: Digital Display & Touch Control Panel
- Encendido/apagado: Press the power button (usually indicated by a circle with a vertical line) on the touch display to turn the unit on or off.
- Temperatura establecida: Use the up and down arrow buttons on the display to adjust your desired water temperature. The temperature range is typically 86°F to 140°F.
- Conversión de unidades de temperatura: If available, press the F/C button to switch between Fahrenheit and Celsius display.
- Water Flow Signal: The display may show a water flow signal when hot water is being drawn, indicating active heating.
The unit will automatically heat water to your set temperature as soon as water flow is detected.
7. Mantenimiento
El mantenimiento regular garantiza la longevidad y el rendimiento óptimo de su calentador de agua sin tanque.
- Descalcificar: Depending on your water hardness, periodic descaling (flushing with a descaling solution) may be necessary to prevent mineral buildup. Consult a professional for this service.
- Limpieza de la pantalla del filtro: Check and clean the inlet filter screen periodically to ensure unrestricted water flow.
- Limpieza Externa: Limpie el exterior de la unidad con un paño suave yamp Paño. No utilice limpiadores abrasivos.
- Safety Thermal Cut-off Reset: If the unit stops working due to a safety thermal cut-off, follow the instructions below to reset it.
7.1 Instrucciones de reinicio del corte térmico de seguridad
Warning: Please ensure to operate under power-off conditions.
- Retire la capa exterior: Carefully detach the front cover of the water heater.
- Localice el interruptor térmico de seguridad: Identify the reset button, typically a small red button, on the internal components.
- Press the reset button with a screwdriver: Gently press the button until it clicks.
- Instalar la carcasa exterior: Vuelva a colocar la cubierta frontal de forma segura.
To determine if the safety thermal cut-off has tripped, check if the display screen shows nothing, if the municipal power supply is normal (test other appliances), and if the circuit breaker connected to the water heater has not tripped. If these conditions are met, the product limiter may have tripped.

Figure 10: Safety Thermal Cut-off Reset Procedure
8. Solución de problemas
If you encounter issues with your MIZUDO tankless water heater, refer to the common problems and solutions below. For persistent issues, contact customer support.
| Problema | Posible causa | Solución |
|---|---|---|
| No hay agua caliente / La unidad no enciende | No power, tripped circuit breaker, safety thermal cut-off tripped, no water flow. | Check power supply. Reset circuit breaker. Refer to Section 7.1 Safety Thermal Cut-off Reset Instructions. Ensure water supply is on and flowing. |
| Water not hot enough / Fluctuating temperature | Inlet water temperature too low, excessive flow rate, mineral buildup, incorrect temperature setting. | Adjust temperature setting higher. Reduce water flow at the faucet. Consider professional descaling. Refer to Figure 8 for GPM vs. inlet temperature. |
| Fuga de agua | Loose connections, damaged pipes or seals. | Turn off water supply and power immediately. Check all water connections for tightness. Inspect pipes and seals for damage. Contact a qualified plumber. |
| Código de error en pantalla | Fallo interno o problema del sensor. | Note the error code and consult the full user manual (if provided separately) or contact MIZUDO customer support. |
9. Garantía y soporte
MIZUDO provides long-term return & exchange services along with professional technical consulting support for your product.
For warranty claims, technical assistance, or any questions regarding your MIZUDO 11kW Electric Tankless Water Heater, please contact MIZUDO customer service through the retailer where you purchased the product or visit the official MIZUDO websitio para información de contacto.
MIZUDO Store: Visit the MIZUDO Store on Amazon
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