Introducción
Welcome to the VIVO Y19 5G user manual. This guide provides detailed instructions for setting up, operating, maintaining, and troubleshooting your new smartphone.
Producto terminadoview
The VIVO Y19 5G is a feature-rich smartphone designed for everyday use, offering a powerful battery, advanced camera capabilities, and robust build quality.
Disposición del dispositivo

Delante y detrás view of the VIVO Y19 5G smartphone, showcasing su elegante diseño y módulo de cámara.

Frente view of the VIVO Y19 5G, highlighting the display and front camera.

Trasero view of the VIVO Y19 5G, showing the main camera setup and VIVO branding.

Arriba y abajo views of the VIVO Y19 5G, illustrating the USB-C port, speaker grille, and SIM tray.
Guía de configuración
¿Qué hay en la caja?
Your VIVO Y19 5G package includes:
- Funda de teléfono
- Adaptador de corriente
- Expulsor de bandeja SIM
- Screen Protector (Applied)
- Cable USB
Carga inicial
Before first use, fully charge your device using the provided power adapter and USB cable.
Instalación de la tarjeta SIM
- Localice la bandeja SIM en el costado del teléfono.
- Inserte la herramienta de extracción de la bandeja SIM en el pequeño orificio al lado de la bandeja.
- Empuje suavemente hasta que la bandeja salga.
- Place your Nano-SIM cards (and microSD card, if applicable) into the designated slots.
- Vuelva a insertar con cuidado la bandeja en el teléfono.
Encendido/apagado
To power on, press and hold the Power button until the VIVO logo appears. To power off, press and hold the Power button, then select "Power off" from the options.
Operar su dispositivo
Navegación básica
The VIVO Y19 5G features a responsive touchscreen. Swipe, tap, and pinch to navigate through apps, menus, and content.
Características de la cámara
Capture stunning photos and videos with the VIVO Y19 5G's camera system.
- Cámara trasera: 13 MP + 0.08 MP for detailed shots.
- Cámara frontal: 5 MP for clear selfies.
- Ultra Bright Flashlight: Features four-level adjustment for enhanced illumination in low-light conditions.
- Borrador de IA: Utilize the AI Eraser feature to remove unwanted objects or people from your photos.

Diagram showing the 5 MP front camera, 13 MP main camera, and Ultra Bright Flashlight with four-level adjustment.

Comparison image demonstrating the effectiveness of the Ultra Bright Flashlight in a dark environment.

Before and after comparison showing an object removed from an image using AI Eraser.

Otro example of AI Eraser removing an element from a photograph.
Conectividad
The VIVO Y19 5G supports various connectivity options:
- Wifi: Conectarse a redes inalámbricas para acceder a Internet.
- Bluetooth: Emparejamiento con auriculares, altavoces y otros dispositivos con Bluetooth.
- USB: Utilice el puerto USB-C para cargar y transferir datos.
- GPS: GPS incorporado para servicios de navegación y ubicación.
Gestión de la batería
El dispositivo está equipado con una batería de 5500 mAh y admite carga rápida de 15 W.

An illustration highlighting the powerful 5500mAh battery capacity of the VIVO Y19 5G.
Para optimizar la duración de la batería:
- Reducir el brillo de la pantalla.
- Deshabilite Wi-Fi, Bluetooth y GPS cuando no estén en uso.
- Cerrar aplicaciones en segundo plano.
Funciones de audio
Experience enhanced audio with the VIVO Y19 5G.
- 200% Volume and Audio Booster: Provides significantly louder and clearer audio output.

Image illustrating the 17.12cm (6.74-inch) immersive display and the 200% Super Loud Volume feature.
Mantenimiento
Limpieza de su dispositivo
Utilice un paño suave y sin pelusa para limpiar la pantalla y el cuerpo del teléfono. Evite usar productos químicos agresivos o materiales abrasivos.
Actualizaciones de software
Regularly check for and install software updates to ensure optimal performance and security. Navigate to Settings > System > Software update.
Gestión de almacenamiento
The device comes with 128GB internal memory. To manage storage:
- Eliminar innecesario filey aplicaciones.
- Clear cache data from applications.
- Transferencia grande files al almacenamiento en la nube o una computadora.
Solución de problemas
This section addresses common issues you might encounter with your VIVO Y19 5G.
| Problema | Solución |
|---|---|
| Phone not charging or slow charging | Ensure you are using the original 15W fast charging adapter and USB cable. Check for debris in the charging port. Try a different power outlet. |
| Voice not clear during calls | Comprueba la intensidad de la señal de la red. Asegúrate de que el micrófono y el altavoz no estén obstruidos. Reinicia el teléfono. |
| Low performance or slow operation | Close unused background apps. Clear app caches. Ensure sufficient storage space is available. Restart the device. |
| Device damage or physical issues | If your device has physical damage, contact VIVO customer support or an authorized service center for repair. Do not attempt to repair it yourself. |
| Camera not performing as expected | Ensure camera lens is clean. Check camera settings. Restart the camera app or the phone. |
Especificaciones técnicas
Key specifications for the VIVO Y19 5G (Majestic Green, 4GB RAM, 128GB Storage) are listed below:
| Característica | Detalle |
|---|---|
| Modelo | Y19 5G |
| Sistema operativo | Sistema operativo Funtouch 15 |
| Tamaño de la pantalla | 17.1196 cm (6.74" inch) |
| Resolución | 1600 x 720 |
| RAM | 4 GB |
| Memoria interna | 128 GB |
| Cámara trasera | 13 MP + 0.08 MP |
| Cámara frontal | 5 MP |
| Capacidad de la batería | 5500 mAh |
| Cargando | Carga rápida de 15 W |
| Conectividad | Bluetooth, USB, Wi-Fi, GPS |
| Dimensiones | 16.7 x 7.7 x 0.8 cm |
| Peso | 199 gramos |
| Color | Majestic Green |
| Características especiales | Basic Phone, Bluetooth Enabled, Built-In GPS, Camera, Dual SIM, Military Grade Shock Resistance, IP64 Water Spray Protection, AI Eraser, 200% Volume and Audio Booster, Ultra Bright Flashlight. |
Características de durabilidad
- Military Grade Shock Resistance (MIL-STD-810H): Tested for durability against drops and impacts.
- Clasificación IP64: Provides protection against total dust ingress and water spray from any direction.

Image depicting the VIVO Y19 5G undergoing military-grade shock resistance testing.

Illustration showing the VIVO Y19 5G being protected from water splashes, demonstrating its IP64 rating.
Garantía y soporte
The VIVO Y19 5G is manufactured by vivo Mobile India Pvt Ltd. For warranty information, service, and additional support, please refer to the warranty card included with your product or visit the official VIVO websitio.
You can also visit the official VIVO store on Amazon for more information: Tienda VIVO.