Introducción
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Samsung WW12DG5B24AXTL 12kg Front Load Washing Machine. Please read this manual thoroughly before using the appliance and retain it for future reference.
Información de seguridad
Always follow basic safety precautions when using this appliance to reduce the risk of fire, electric shock, or injury. Ensure the washing machine is properly grounded. Do not allow children to play on or in the appliance. Disconnect the power supply before performing any maintenance or cleaning. Do not wash items that have been contaminated with flammable substances.
Instrucciones de instalación
1. Desembalaje y colocación
Carefully remove all packaging materials. Ensure the machine is placed on a firm, level surface. Avoid direct sunlight or extreme temperatures. Leave adequate space around the machine for ventilation and connections.
Imagen: Frente view of the Samsung WW12DG5B24AXTL washing machine, showcasing its modern design and front-load door.
2. Conexión del suministro de agua
Connect the inlet hose to the water tap and the washing machine's inlet valve. Ensure connections are tight to prevent leaks. The water pressure should be between 50-800 KPa.
3. Instalación de la manguera de drenaje
Securely attach the drain hose to a standpipe or laundry tub, ensuring it is not kinked or blocked. The drain hose should be positioned at an appropriate height to prevent siphoning.
4. Nivelación de la lavadora
Use a spirit level to ensure the machine is perfectly level. Adjust the leveling feet as necessary to prevent excessive vibration and noise during operation.
5. Conexión de alimentación
Conecte el cable de alimentación a una toma de corriente con conexión a tierra. Asegúrese de que el voltage coincide con los requisitos de la máquina (230 voltios).
Componentes incluidos:
- 1 unidad de lavadora
- Manguera de drenaje
- Entrada de manguera
- Anillo de clip
- Tornillo de montaje
Instrucciones de funcionamiento
1. Panel de control terminadoview
The AI Control LED Touch Panel features an intuitive interface with an easy-to-use Jog Dial for program selection and a touch panel for additional settings. The display shows cycle time, temperature, spin speed, and other relevant information.
Imagen: Detallada view of the AI Control LED Touch Panel, showing the Jog Dial and various touch-sensitive buttons for cycle selection and settings.
2. Carga de la ropa
Open the door and load laundry into the drum. Do not overload the machine; ensure there is enough space for clothes to tumble freely. The machine has a 12 kg capacity, suitable for large families.
Image: The washing machine with its door open, revealing the spacious stainless steel drum, designed for effective and gentle washing.
3. Agregar detergente y suavizante
Pull out the detergent drawer. Add the appropriate amount of detergent to the main wash compartment and fabric softener to the softener compartment. Refer to detergent packaging for recommended amounts.
Image: The detergent drawer, clearly showing compartments for detergent and fabric softener, designed for easy loading.
4. Seleccionar un ciclo de lavado
Turn the Jog Dial to select one of the 14 available wash programs. Common programs include:
- Super velocidad: Washes in just 39 minutes.
- Lavado rápido 15': For lightly soiled items.
- Algodón: Standard wash for cotton fabrics.
- Sintéticos: Para tejidos sintéticos.
- Vapor higiénico: Removes 99.9% germs and allergens using steam.
- Lecho: For washing heavy loads like blankets.
- Bandera: Protects colored garments.
- Limpieza de tambor+: Para limpiar el tambor de la lavadora.
- Menos microfibra: Reduces microfiber release into drain water.
- Lana/Delicados: Lavado suave para prendas delicadas.
Se pueden descargar ciclos adicionales a través de la aplicación SmartThings.
5. Iniciar un lavado
Press the Start/Pause button to begin the selected cycle. The machine will automatically adjust water levels and wash times based on the load and program.
Tecnologías clave:
- Ecoburbuja de IA: Generates bubbles that penetrate fabric faster, offering up to 45% better fabric care and 70% energy savings.
- Modo de energía de IA: Optimizes energy consumption, providing up to 70% energy savings. Monitor and control via the SmartThings app.
- Vapor higiénico: Releases steam from the bottom of the drum, removing ingrained dirt and 99.9% of bacteria and allergens.
- Super velocidad: Completes a full wash cycle in just 39 minutes without compromising cleaning performance.
- Wi-Fi Embedded & SmartThings: Connect your washing machine to your home Wi-Fi network and control it remotely using the SmartThings app. Features include cycle selection, monitoring, and self-diagnosis.
- EspacioMax: Provides a larger drum capacity (12kg) within a standard external dimension.
Image: A visual representation of AI Ecobubble technology, highlighting its benefits in energy saving, soil removal, and fabric care.
Image: Illustration of the AI Energy Saving mode, demonstrating how it connects to a smartphone via Wi-Fi for energy monitoring and optimization.
Mantenimiento
1. Drum Clean+ Cycle
Regularly run the Drum Clean+ cycle to remove dirt and 99.9% of odor-causing bacteria from the drum. This helps maintain hygiene and extends the life of your machine.
2. Limpieza del cajón del detergente
Retire y limpie periódicamente el cajón del detergente para evitar la acumulación de residuos. Enjuáguelo con agua corriente y séquelo bien antes de volver a colocarlo.
3. Limpieza del filtro de residuos
Locate the debris filter at the bottom front of the machine. Open the cover, drain any residual water, and carefully remove and clean the filter. This prevents blockages and ensures efficient drainage.
4. Limpieza exterior
Limpie el exterior de la lavadora con un paño suave y seco.amp paño. Evite limpiadores abrasivos o disolventes que puedan dañar el acabado.
Solución de problemas
Si tiene problemas con su lavadora, consulte los siguientes problemas y soluciones comunes:
| Problema | Posible causa | Solución |
|---|---|---|
| La máquina no arranca | Power cord unplugged, door not closed properly, cycle not selected. | Check power connection, ensure door is latched, select a wash cycle and press Start. |
| Sin llenado de agua | Water tap off, inlet hose kinked, water pressure too low. | Abra el grifo de agua, enderece la manguera y verifique la presión del agua de la casa. |
| Vibración / ruido excesivo | Máquina no nivelada, pernos de transporte no retirados, carga desigual. | Adjust leveling feet, ensure transport bolts are removed (during installation), redistribute laundry. |
| El agua no drena | Drain hose kinked/blocked, debris filter clogged. | Check and clear drain hose, clean the debris filter. |
| Código de error mostrado | Specific internal issue (e.g., 3C error for motor issues). | Refer to the full user manual on the Samsung websitio o póngase en contacto con el servicio de atención al cliente. |
Para obtener una solución de problemas más detallada o problemas persistentes, comuníquese con el servicio de atención al cliente de Samsung.
Presupuesto
- Modelo: WW12DG5B24AXTL
- Capacidad: 12 kilogramos
- Tipo: Carga frontal totalmente automática
- Color: Acero inoxidable
- Clasificación Energy Star: 5 estrellas
- Consumo anual de energía: 0.05 kilovatios hora por año
- Velocidad máxima de rotación: 1400 RPM
- Número de ciclos de lavado: 14 (plus downloadable cycles)
- Material del tambor: Stainless Steel (Swirl Drum)
- Motor: Motor inversor digital
- Tipo de controlador: Jogdial, SmartThings, WiFi
- Volumentage: 230 voltios
- Peso del artículo: 71 kilogramos
- Dimensiones del producto (PrxAnxAl): 60D x 60W x 85H Centímetros
- Características especiales: AI Ecobubble, AI Energy Mode, Hygiene Steam, Super Speed, Wi-Fi, SmartThings, Drum Clean+, Child Lock, Rat Mesh Protection, Rust Proof Body.
Image: The Power Savings Guide label, indicating the 5-star energy rating and energy consumption of 0.05 kWh/kg/cycle for the WW12DG5B24AXTL model.
Información de garantía
Your Samsung WW12DG5B24AXTL washing machine comes with:
- 2 año de garantía integral en el producto.
- Garantía de 10 años on the Digital Inverter Motor.
Note: A 20 Year Warranty on the Digital Inverter Motor is applicable for purchases made between 1st December 2022 and 31st March 2026. Terms and Conditions apply. The brand warranty can be availed using the seller invoice.
Image: A graphic emphasizing the durability and warranty of the Digital Inverter Motor, a key component of the washing machine.
Atención al cliente
For all product-related complaints or assistance, please contact Samsung India Customer Care:
- Correo electrónico: soporte.india@samsung.com
- Teléfono gratuito: 1800 40 7267864 (1800 40 SAMSUNG)
You can also access the full user manual from the official Samsung websitio.