1. Introducción
This manual provides detailed instructions for the setup, operation, and maintenance of your Samsung IDCS 28D Display Phone. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device. This phone is designed for business communication systems.
2. Producto terminadoview
The Samsung IDCS 28D is a corded display phone featuring 28 programmable buttons, a numeric keypad, and essential function keys for efficient call management.

Figura 1: Frente view of the Samsung IDCS 28D Display Phone. The image shows the handset on the left, the display screen at the top right, a block of 28 programmable buttons below the display, a standard numeric keypad, and dedicated function buttons for volume, hold, and answer/release.
Componentes clave:
- Pantalla de visualización: Shows call information, menu options, and system status.
- Programmable Buttons (28): These buttons can be configured for various functions such as line access, speed dial, or feature activation.
- Teclado numérico: Teclas estándar 0-9, *, # para marcar números.
- Volume Buttons (▼ / ▲): Adjusts handset, speaker, or ringer volume.
- Botón ESPERA: Pone una llamada activa en espera.
- ANS/RLS Button: Answers an incoming call or releases an active call.
- Auricular: Para conversaciones privadas.
3. Configuración
Follow these steps to set up your Samsung IDCS 28D Display Phone.
- Conectar el teléfono: Plug one end of the coiled handset cord into the handset and the other end into the handset jack on the side or back of the phone base.
- Conecte el cable de línea: Plug one end of the telephone line cord into the LINE jack on the back of the phone and the other end into your wall telephone jack.
- Conectar la alimentación (si corresponde): If your system requires external power, connect the power adapter to the DC IN port on the phone and then to a standard electrical outlet. The phone is designed for corded electric power.
- Arranque inicial: The display should illuminate, and the phone will perform a self-test. Wait for the phone to display the idle screen, indicating it is ready for use.
4. Instrucciones de funcionamiento
4.1 Realizar una llamada
- Lift the Handset or press a programmable line button.
- Dial the desired number using the numeric keypad.
- Espere a que la llamada se conecte.
4.2 Responder una llamada
- Cuando suena el teléfono, lift the Handset o presione el ANS/RLS botón.
- The display will show caller ID information if available.
4.3 Using Programmable Buttons
The 28 programmable buttons can be assigned various functions by your system administrator. Common uses include:
- Line Access: Press to select an available line for making or receiving calls.
- De marcación rápida: Press to automatically dial a pre-programmed number.
- Acceso a funciones: Press to activate specific phone system features (e.g., call transfer, conference).
4.4 Ajuste del volumen
Durante una llamada, presione el Volume ▲ button to increase the volume or Volume ▼ button to decrease the volume for the handset or speakerphone. When the phone is idle, these buttons adjust the ringer volume.
4.5 Using Hold
Para poner una llamada activa en espera, presione la tecla SOSTENER button. The line indicator will typically flash, and the caller will hear hold music or silence. To retrieve the call, press the flashing line button.
4.6 Terminar una llamada
To end a call, replace the handset in its cradle or press the ANS/RLS button if using the speakerphone.
5. Mantenimiento
El cuidado adecuado garantiza la longevidad y el rendimiento óptimo de su teléfono.
- Limpieza: Use a soft, dry cloth to clean the phone's exterior. For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the phone's plastic enclosure and electronic components.
- Ambiente: Keep the phone away from direct sunlight, excessive heat, humidity, and dust. Ensure it is placed on a stable surface.
- Cuidado del cordón: Revise periódicamente el auricular y los cables de línea para detectar cualquier signo de desgaste o daño. Reemplácelos si es necesario.
6. Solución de problemas
If you encounter issues with your Samsung IDCS 28D Display Phone, refer to the following common problems and solutions.
| Problema | Posible solución |
|---|---|
| Sin tono de marcado | Check that the line cord is securely connected to both the phone and the wall jack. Ensure the phone system is operational. |
| La pantalla está en blanco o ilegible | Verify power connection (if external power is used). If the issue persists, contact your system administrator. |
| Buttons are sticking or unresponsive | Gently clean around the buttons with a soft, dry cloth. If the phone is renewed, some buttons may exhibit minor sticking due to prior use; if this significantly impacts functionality, contact your seller. |
| No puedo escuchar a la persona que llama / La persona que llama no puede escucharme | Ajuste el volumen con el Volumen buttons. Check handset cord connection. Ensure the microphone is not obstructed. |
| No se muestra el identificador de llamadas | Ensure Caller ID service is active on your telephone line and supported by your phone system. |
7. Especificaciones
- Marca: Samsung
- Modelo: IDCS 28D (Falcon iDCS 28D)
- Tipo de teléfono: Cortado
- Color: Negro
- Material: Plástico
- Fuente de energía: Eléctrico con cable
- Tipo de marcador: Teclado único
- Dimensiones del artículo (largo x ancho x alto): 10 x 10 x 6 pulgadas
- Tipo de sistema de contestación: Digital (Recording Capacity: 22 Minutes)
- Dispositivos compatibles: PSTN
- Operación multilínea: Sí
- Identificador de llamadas: Sí
- Código postal: 649661226864
8. Garantía y soporte
This Samsung IDCS 28D Display Phone is a renewed product. It comes with a Garantía limitada de 90 días from the seller. This warranty covers defects in materials and workmanship under normal use.
For technical support, warranty claims, or further assistance, please contact the seller from whom you purchased this renewed product. As a renewed item, manufacturer warranty may not apply.