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DELL XPS-15-9520 Laptop User Manual

DELL-XPS-15-9520-Laptop-product-image

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Set up your XPS 15 9520

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

  1. Connect the power adapter and press the power button.
    NOTE: You can charge your computer by connecting the power adapter to one of the Thunderbolt 4 (USB4) Type-C ports or to the USB 3.2 Gen 2 Type-C port located on your computer.
    XPS 13 7000 Series 2-in-1 Touch Notebook
    Dell XPS 13 7000 Series (Model 7390) 2-in-1 touch notebook computer, codename Centenario.

    NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the power adapter is connected to your computer when it is turned on for the first time.

  2. Finish Windows setup.
    Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
    • Connect to a network for Windows updates.
      NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
    • If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an offline account.
    • On the Support and Protection screen, enter your contact details.
  3. Locate and use Dell apps from the Windows Start menu–Recommended.

Table 1. Locate Dell apps

Resources Description
dell-logo
My Dell
Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.
 

DELL-XPS-15-9520-Laptop-2

 

Support Assist
Support Assist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support. It addresses performance and stabilization issues, prevents security threats, monitors, and detects hardware failures. For more information, see Support Assist for Home PCs User’s Guide at www.dell.com/serviceabilitytools. Click Support Assist and then, click Support Assist for Home PCs.
NOTE: In Support Assist, click the warranty expiry date to renew or upgrade your warranty.
DELL-XPS-15-9520-Laptop-3 Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/ support.
DELL-XPS-15-9520-Laptop-4 Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support.
Left
XPS 15 Touch 2-in-1 Notebook
Dell XPS 15 (Model 9575) touch 2-in-1 notebook computer, codename La Ferrari.
  1. Security-cable slot (wedge-shaped)
    Connect a security cable to prevent unauthorized movement of your computer.
  2. Thunderbolt 4 (USB4) Type-C port with Power Delivery (2)
    Supports USB4 Gen 3×2, DisplayPort 1.4a and Thunderbolt 4. Enables you to connect to an external display using a display adapter. Provides data transfer rates up to 40 Gbps for USB4 Gen 3×2 Thunderbolt 4. Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/ 3 A power output that enables faster charging.
    NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
    NOTE: A 40 Gbps-certified cable is required to achieve the maximum performance of 40 Gbps.
    NOTE: Thunderbolt 4 supports two 4K displays or one 8K display.
    NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
    NOTE: You can connect a Dell docking station to the Thunderbolt 4 ports. For more information, see the knowledge base article 000124295 at www.dell.com/support.
  3. Left woofer
    Enhances low-frequency audio output.
Right
XPS 15 Touch 2-in-1 Notebook
Dell XPS 15 (Model 9575) touch 2-in-1 notebook computer, codename La Ferrari.
  1. Right woofer
    Enhances low-frequency audio output.
  2. USB 3.2 Gen 2 (Type-C) port with DisplayPort and Power Delivery
    Connect peripherals such as external storage devices, printers, and external displays. Provides data transfer rate of up to 10 Gbps for USB 3.2 Gen 2×1 port. Supports DisplayPort and also enables you to connect an external display using a display adapter.
    NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
    Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/1.50 A power output
  3. SD-card slot
    Reads from and writes to the SD card. The computer supports the following card types:
    • Secure Digital (SD)
    • Secure Digital High Capacity (SDHC)
    • Secure Digital Extended Capacity (SDXC)
    • Headset port
      Connect headphones or a headset (headphone and microphone combo).
Top

DELL-XPS-15-9520-Laptop-07

  1. Microphones
    Provide digital sound input for audio recording, voice calls, and so on.
  2. Power button with fingerprint reader
    Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer. Place your finger on the power button to log in with the fingerprint reader.
    NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
    NOTE: In Windows, Windows Hello supports a defined number of fingerprints per account. For more information about configuring your fingerprint reader with Windows Hello, search in the Knowledge Base Resource at www.dell.com/support.
  3. Right speaker
    Provides audio output.
  4. Right-click area
    Press to right-click.
  5. Left-click area
    Press to left-click.
  6. Touchpad
    Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
  7. Left speaker
    Provides audio output.
Front

DELL-XPS-15-9520-Laptop-8

  1. Infrared emitter
    Emits infrared light, which enables the infrared camera to sense and track motion.
  2. Ambient-light sensor
    The sensor detects the ambient light and automatically adjusts the keyboard backlight and display brightness.
  3. RGB-infrared camera
    This combined camera supports both infrared Windows Hello facial recognition and standard RGB imaging for photos and videos.
  4. Camera-status light
    Turns on when the camera is in use.
  5. Infrared emitter Emits
    Infrared light, which enables the infrared camera to sense and track motion.
  6. Battery-status light
    Indicates the battery-charge status. Solid white–Power adapter is connected and the battery has more than 5% charge. Amber–Computer is running on battery and the battery has less than 5% charge. Off–Power adapter is disconnected or the battery is fully charged.
Bottom

DELL-XPS-15-9520-Laptop-09

Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

Specifications of XPS 15 9520

Dimensions and weight
Description Values
Height:
Front height 18.54 mm (0.73 in.)
Rear height 11.65 mm (0.46 in.)
Width 344.40 mm (13.56 in.)
Depth 230.14 mm (9.06 in.)
Weight (minimum)
  • 1.84 kg (4.06 lb.) for non-touch with 56 Wh battery
  • 1.92 kg (4.22 lb.) for non-touch with 86 Wh battery
  • 1.96 kg (4.31 lb.) for OLED touch with 86 Wh battery
  • 2.10 kg (4.62 lb) for 4K+ touch with 86 Wh battery

NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.

Processor

The following table lists the details of the processors supported by your XPS 15 9520.
Table 3. Processor Description Processor type

Description Option one Option two Option three
Processor type 12th Generation Intel Core i5-12500H 12th Generation Intel Core i7-12700H 12th Generation Intel Core i9-12900HK
Processor wattage 45 W 45 W 45 W
Processor core count 12 14 14
Processor thread count 16 20 20
Processor speed Up to 4.50 GHz Up to 4.70 GHz Up to 5 GHz
Processor cache 18 MB 24 MB 24 MB
Integrated graphics Intel Iris Xe Graphics Intel Iris Xe Graphics Intel Iris Xe Graphics
Chipset

The following table lists the details of the chipset supported by your XPS 15 9520.
Table 4. Chipset Description Chipset

Description Values
Chipset Intel 600 Series
Processor 12th Generation Intel Core i5/i7/i9k
DRAM bus width 64-bit
Flash EPROM 64 MB
PCIe bus Up to PCIe Gen 4.0

Operating system
Your XPS 15 9520 supports the following operating systems:

  • Windows 11 Home, 64-bit
  • Windows 11 Pro, 64-bit
Memory

The following table lists the memory specifications of your XPS 15 9520.
Table 5. Memory specifications Description Memory slots

Description Values
Memory slots Two-SODIMM slots
Memory type DDR5
Memory speed 4800 MHz
Maximum memory configuration 64 GB
Minimum memory configuration 8 GB
Memory size per slot 8 GB, 16 GB, 32 GB
Memory configurations supported
  • 8 GB, 1 x 8 GB, DDR5, 4800 MHz
  • 16 GB, 2 x 8 GB, DDR5, 4800 MHz, dual-channel
  • 32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel
  • 64 GB, 2 x 32 GB, DDR5, 4800 MHz, dual-channel
Internal slots

The following table lists the internal slots of your XPS 15 9520.
Table 6. Internal slots Description M.2

Description Values
M.2 Two M.2 2230/2280 slots for solid-state drive
NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support.
External ports

The following table lists the external ports on your XPS 15 9520.
Table 7. External ports Description USB ports

Description Values
USB ports
  • One USB 3.2 Gen 2 (Type-C) port with DisplayPort
  • Two Thunderbolt 4 (USB4) Type-C ports with Power Delivery

NOTE: Connect the power adapter (USB Type-C) to one of the three USB Type-C ports.

Audio port One headset (headphone and microphone combo) port
Video port USB Type-C port with DisplayPort Alt mode and Thunderbolt 4
Media-card reader One SD-card slot
Docking port Not supported
Power-adapter port DC-IN through one of the three USB Type-C ports
Security 1 wedge-shaped lock slot
Wireless module

The following table lists the Wireless Local Area Network (WLAN) module supported on your XPS 15 9520.
Table 8. Wireless module specifications Description Model number

Description Values
Model number Intel Killer 1675 (AX211)
Transfer rate Up to 2400 Mbps
Frequency bands supported 2.4 GHz/5 GHz
Wireless standards
  • WIFI 802.11a/b/g
  • Wi-Fi 4 (WIFI 802.11n)
  • Wi-Fi 5 (WIFI 802.11ac)
Audio

The following table lists the audio specifications of your XPS 15 9520.
Table 9. Audio specifications Description Audio controller

Description Values
Audio controller Realtek ALC3281
Stereo conversion Supported
Internal audio interface High definition audio interface
External audio interface Universal audio jack
Number of speakers Two
Internal-speaker  amplifier Supported
External volume controls Keyboard shortcut controls
Speaker output:
Average speaker output Tweeters (2 x 2 Watt); Woofers (2 x 2 Watt)
Peak speaker output 2.5 Watt x 4 = 10 Watt
Subwoofer output Supported
Microphone Digital-array microphones
Storage

This section lists the storage options on your XPS 15 9520.
Your XPS 15 9520 supports the following storage options:

  • One M.2 2230 solid-state drive and one M.2 2280 solid-state drive
  • Two M.2 2280 solid-state drives

Table 10. Storage specifications Storage type

Storage type Interface type Capacity
M.2 2230 solid-state drive PCIe Gen3.0x4 NVMe, up to 32 Gbps Up to 256 GB
M.2 2230 solid-state drive PCIe Gen4.0x4 NVMe, up to 64 Gbps Up to 256 GB
Storage type Interface type Capacity
M.2 2280 solid-state drive PCIe Gen4.0x4 NVMe, up to 64 Gbps Up to 4 TB
Media-card reader

The following table lists the media cards supported by your XPS 15 9520.
Table 11. Media-card reader specifications Description Media-card type

Description Values
Media-card type One SD-card slot
Media-cards supported
  • Secure Digital (SD)
  • Secure Digital High Capacity (SDHC)
  • Secure Digital Extended Capacity (SDXC)
 NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer.
Keyboard

The following table lists the keyboard specifications of your XPS 15 9520.
Table 12. Keyboard specifications Description Keyboard type

Description Values
Keyboard type Standard backlit keyboard
Keyboard layout QWERTY
Number of keys
  • United States and Canada: 79 keys
  • United Kingdom: 80 keys
  • Japan: 83 keys
Keyboard size X = 19.05 mm key pitch Y = 18.05 mm key pitch
Keyboard shortcuts Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key.

NOTE: You can define the primary behavior of the function keys (F1–F12) changing Function Key Behavior in BIOS setup program.
For more information, see keyboard shortcuts Keyboard shortcuts.

Camera

The following table lists the camera specifications of your XPS 15 9520.
Table 13. Camera specifications Description Number of cameras

Description Values
Number of cameras One
Camera type RGB IR HD camera
Camera location Front
Camera sensor type CMOS-sensor technology
Camera resolution:
Still image 0.90 megapixel
Video 1280 x 720 (HD) at 30 fps
Infrared camera resolution:
Still image 0.20 megapixel
Video 576 x 360 (VGA) at 30 fps
Diagonal viewing angle:
Camera 78.50 degrees
Infrared camera 78.50 degrees
Touchpad

The following table lists the touchpad specifications of your XPS 15 9520.
Table 14. Touchpad specifications Description Touchpad resolution:

Description Values
Touchpad resolution:
Horizontal 1770
Vertical 1039
Touchpad dimensions:
Horizontal 150.90 mm (5.94 in.)
Vertical 90 mm (3.54 in.)
Touchpad gestures For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article at support.microsoft.com.
Power adapter

The following table lists the power adapter specifications of your XPS 15 9520.
Table 15. Power adapter specifications

Description Option one Option two
Type 90 W USB Type-C 130 W USB Type-C
Input voltage 100 VAC–240 VAC 100 VAC–240 VAC
Input frequency 50 Hz–60 Hz 50 Hz–60 Hz
Input current (maximum) 1.50 A 1.80 A
Output current (continuous) 4.50 A 6.50 A
Rated output voltage 20 VDC 20 VDC
Temperature range:
Operating 0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F)
Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)
 CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
Battery

The following table lists the battery specifications of your XPS 15 9520.
Table 16. Battery specifications

Description Option one Option two
Battery type 3-cell, 56 Wh “smart” lithium-ion 6-cell, 86 Wh “smart” lithium-ion
Battery voltage 11.40 VDC 11.40 VDC
Battery weight (maximum) 0.26 kg (0.57 lb) 0.34 kg (0.75 lb)
Battery dimensions:
Height 77.70 mm (3.06 in.) 77.70 mm (3.06 in.)
Width 295.20 mm (11.62 in.) 295.20 mm (11.62 in.)
Depth 7.56 mm (0.30 in.) 7.56 mm (0.30 in.)
Temperature range:
Operating 0°C to 70°C (32°F to 158°F) 0°C to 70°C (32°F to 158°F)
Storage -20°C to 65°C (-4°F to 149°F) -20°C to 65°C (-4°F to 149°F)
Battery operating time Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Battery charging time (approximate)

NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager

application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com/

2hr (Express charge), 3hr (Standard charge) hours (when the computer is off) 2hr (Express charge), 3hr (Standard charge) hours (when the computer is off)
Coin-cell battery Not supported Not supported

Display

The following table lists the display specifications of your XPS 15 9520.
Table 17. Display specifications

Description Option one Option two Option three
Display type Full High Definition (FHD+) WLED UHD+ Touch OLED 3.5K Touch
Display-panel technology Wide Viewing Angle (WVA), Eye safe Wide Viewing Angle (WVA), Eye safe Wide Viewing Angle (WVA), Eye safe
Display-panel dimensions (active area):
Height 210.24 mm (8.28 in.) 210.24 mm (8.28 in.) 210.21 mm (8.28 in.)
Width 336.38 mm (13.24 in.) 336.38 mm (13.24 in.) 336.34 mm (13.24 in.)
Diagonal 396.24 mm (15.60 in.) 396.24 mm (15.60 in.) 396.24 mm (15.60 in.)
Display-panel native resolution 1920 x 1200 3840 x 2400 3456 x 2160
Luminance (typical) 500 nits 500 nits 400 nits
Megapixels 2.30 9.20 7.46
Color gamut 100% sRGB 100% Adobe RGB, DCI-P3 94%

(typ)

DCI-P3 100% (typ)
Pixels Per Inch (PPI) 145 290 261
Contrast ratio (typical) 1650:1 (typical) 1600:1
  • SDR – 80,000:1 (typ)
  • HDR – 124,000:1 (typ)
Response time (max) 35 ms 35 ms 2 ms
Refresh rate 60 Hz 60 Hz 60 Hz
Horizontal view angle 85 +/- degrees 85 +/- degrees 88 +/- degrees
Vertical view angle 85 +/- degrees 85 +/- degrees 88 +/- degrees
Pixel pitch 0.18 mm 0.09 mm 0.10 mm
Power consumption (maximum) 4.41 W 10.40 W 8.74 W
Anti-glare vs glossy finish Anti-glare Anti-reflective Anti-reflective
Touch options No Touch support, with 10 touch points Touch support, with 10 touch points
Fingerprint reader

The following table lists the fingerprint-reader specifications of your XPS 15 9520.
NOTE: The fingerprint reader is located on the power button.
Table 18. Fingerprint reader specifications

Description Values
Fingerprint-reader sensor technology Capacitive
Fingerprint-reader sensor resolution 500 dpi
Fingerprint-reader sensor pixel size 108 x 88
GPU–Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your XPS 15 9520.
Table 19. GPU–Integrated Controller

Controller Memory size Processor
Intel Iris Xe Graphics (Dual-channel memory configurations) Shared system memory 12th Generation Intel Core i5/i7/i9
Intel UHD Graphics (Single-channel memory configurations) Shared system memory 12th Generation Intel Core i5/i7/i9
GPU–Discrete

The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your XPS 15 9520.
Table 20. GPU–Discrete

Controller Memory size Memory type
NVIDIA GeForce RTX 3050 Laptop 4 GB GDDR6
NVIDIA GeForce RTX 3050Ti Laptop 4 GB GDDR6
Operating and storage environment

This table lists the operating and storage specifications of your XPS 15 9520. Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 21. Computer environment Description Temperature range

Description Operating Storage
Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum) 10% to 90% (non-condensing) 0% to 95% (non-condensing)
Vibration (maximum)* 0.66 GRMS 1.30 GRMS
Shock (maximum) 140 G† 160 G†
Altitude range -15.2 m to 3048 m (-49.87 ft to 10000

ft)

-15.2 m to 10668 m (-49.87 ft to 35000

ft)

 CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

  • Measured using a random vibration spectrum that simulates user environment.
  • Measured using a 2 ms half-sine pulse.

Dell low blue light display

WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes. The Comfort View feature on Dell laptops and displays is designed to minimize blue light emitted from the display for better eye comfort. To reduce the risk of eye strain after looking at the laptop’s display for an extended period of time, it is recommended that you:

  1.  Set the laptop’s display at a comfortable viewing distance between 20 inches and 28 inches (50 cm and 70 cm) from your eyes.
  2. Blink frequently to moisten your eyes, or wet your eyes with . water.
  3. Take a break for 20 minutes every two hours.
  4. Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.

Keyboard shortcuts of XPS 15 9520

NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing Fn + esc. Subsequently, multimedia control can be invoked by pressing Fn and the respective function key. For example, mute audio by pressing Fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.

Table 22. List of keyboard shortcuts

Function key Redefined key (for multimedia control) Behavior
DELL-XPS-15-9520-Laptop-10
DELL-XPS-15-9520-Laptop-17  

Mute audio

DELL-XPS-15-9520-Laptop-11 DELL-XPS-15-9520-Laptop-18 Decrease volume
DELL-XPS-15-9520-Laptop-12 DELL-XPS-15-9520-Laptop-19 Increase volume
DELL-XPS-15-9520-Laptop-13 DELL-XPS-15-9520-Laptop-20 Play/Pause
DELL-XPS-15-9520-Laptop-14 DELL-XPS-15-9520-Laptop-21 Toggle keyboard backlight
DELL-XPS-15-9520-Laptop-15 DELL-XPS-15-9520-Laptop-22 Decrease brightness
DELL-XPS-15-9520-Laptop-23 Increase brightness
Function key Redefined key (for multimedia control) Behavior
DELL-XPS-15-9520-Laptop-24
DELL-XPS-15-9520-Laptop-28 Switch to external display
DELL-XPS-15-9520-Laptop-25 DELL-XPS-15-9520-Laptop-29 Print screen
DELL-XPS-15-9520-Laptop-26 DELL-XPS-15-9520-Laptop-30 Home
DELL-XPS-15-9520-Laptop-27 DELL-XPS-15-9520-Laptop-31 End

The Fn key is also used with selected keys on the keyboard to invoke other secondary functions.

Table 23. List of keyboard shortcuts Function key

Function key Behavior
DELL-XPS-15-9520-Laptop-32 Pause/Break
DELL-XPS-15-9520-Laptop-33 Toggle scroll lock
DELL-XPS-15-9520-Laptop-34 System request
DELL-XPS-15-9520-Laptop-35 Open application menu
DELL-XPS-15-9520-Laptop-36 Toggle Fn-key lock

Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app  
Tips  
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.

For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.

Dell knowledge base articles for a variety of computer concerns
  1. Go to www.dell.com/support.
  2. On the menu bar at the top of the Support page, select
    Support > Knowledge Base.
  3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.
Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

Documents / Resources

DELL XPS-15-9520 Laptop [pdf] User Manual
XPS-15-9520 Laptop, XPS-15-9520, Laptop

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