Instruction Manual for NIVONA models including: BDA NICR 930 Cafe Romatica Automatic Coffee Machine, BDA NICR 930, Cafe Romatica Automatic Coffee Machine, Automatic Coffee Machine, Coffee Machine, Machine
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DocumentDocumentGB User manual CafeRomatica 2 Foreword WELCOME TO THE NIVONA FAMILY! SYMBOLS USED The following symbols are used in these instructions: We are delighted at the confidence you have shown in us by choosing a quality product from NIVONA. We would like to express our sincere THANKS. To ensure maximum enjoyment of your NIVONA machine, please read through this document carefully and pay attention to the safety instructions before using the machine for the first time. Please keep this document in a safe place. Then you can use it as a reference or pass it on to any subsequent owner. We hope you enjoy your NIVONA product and, with it, a good, flavourful cup of coffee. Best wishes to you from the NIVONA team! CAUTION This symbol draws your attention to possible dangers. NOTE This symbol draws your attention to special information. TIP This symbol indicates helpful advice on how to use the machine. CONTENTS 1. SAFETY INSTRUCTIONS................................................. 4 1.1. Correct use........................................................................................... 4 1.2. General instructions for the user......................................... 4 1.3. Limits to the range of users .................................................... 5 2. CONTROL ELEMENTS ...................................................... 6 3. OPERATION OF THE MACHINE .......................................7 3.1. Function switches..............................................................................7 3.2. Operation with the rotary dial.................................................. 7 3.3. Symbol functions ............................................................................ 8 4. INITIAL STARTUP............................................................... 8 4.1. Preparation........................................................................................... 8 4.2. Initial Start menu ............................................................................. 9 5. MENU NAVIGATION.......................................................... 11 6. PREPARE SPECIALITY COFFEES................................... 11 6.1. Draw speciality coffee................................................................. 11 6.2. Recipe menu ......................................................................................12 6.3. 2-cup function .................................................................................. 13 6.4. Cappuccino-Connaisseur ........................................................ 13 6.5. Flavour profiles ................................................................................ 13 6.6. MY COFFEE (for individual speciality coffees) ........................ 13 6.7. Prepare ground coffee................................................................ 14 Contents 3 DE 7. BASIC SETTINGS............................................................. 15 7.1. General settings .............................................................................. 15 7.2. Set grind fineness ..........................................................................16 7.3. Aroma Balance System ............................................................ 16 GB 7.4. NIVONA App...................................................................................... 17 8. CLEANING & MAINTENANCE........................................ 17 8.1. Rinse frother....................................................................................... 18 8.2. Clean frother...................................................................................... 19 8.3. Rinse system...................................................................................... 19 FR 8.4. Clean system.................................................................................. 20 8.5. Descale system............................................................................... 21 8.6. Remove & clean brewing unit.............................................. 22 8.7. Clean regularly by hand ........................................................... 22 8.8. Disassemble and clean frother........................................... 23 NL 8.9. Change filter..................................................................................... 24 8.10. Status of maintenance............................................................. 24 9. SOLVING PROBLEMS YOURSELF................................ 25 10. ACCESSORIES & COFFEE ASSORTMENT ............... 28 PL 11. CUSTOMER SERVICE & WARRANTY .......................... 28 12. PACKAGING & DISPOSAL............................................. 28 13. TECHNICAL DATA........................................................... 29 RU 4 Safety instructions 1. 1. SAFETY INSTRUCTIONS CAUTION Repairs to electrical appliances must be carried out only by specialised technicians! Improper repairs can expose the user to considerable dangers! If the machine is used other than for its intended purpose or is operated or maintained improperly, we cannot accept liability for any resulting damage! CAUTION Actuating the on/off switch during the brewing process can damage the machine! Switch the machine off only when it is idle! CAUTION Danger of burns! Hot water might spray out of the outlet at first when steam or hot water is drawn. Touch the outlet only when cold. 1.1. Correct use The machine may only be used for its designated purpose (use only in private households) and is not intended for commercial use, which would void the warranty (see accompanying warranty terms). 1.2. General instructions for the user Set the machine on a dry, level and stable surface, and use it only indoors. Never place this machine on a hot surface, near other appliances which become very hot when in use (e.g. stove, deep fryer), or near open flames. The machine must not be used in cupboards or other closed pieces of furniture. The mains supply voltage must always match the working voltage of the machine. Please refer to the type plate on the machine. The machine must not be used at altitudes over 2000m above sea level. Do not operate the machine if the mains supply cable or the casing is damaged. Never let the mains supply cable touch hot parts. If the mains supply cable of the machine is damaged, it must be replaced by the manufacturer, its customer service representative, or a similarly qualified technician to avoid hazards. Never immerse the machine in water. Always keep the mains supply plug dry and keep it away from moisture. Do not pull on the mains supply cable to disconnect the plug from the mains socket. Safety instructions 5 If a fault occurs, disconnect the mains plug immedi- If repair of the machine is required (including replace- DE ately (never by pulling on the mains supply cable or ment of the mains cable!), please first contact the the machine itself). NIVONA service telephone or the dealer from which Before carrying out maintenance or cleaning, check that the machine is switched off and that the mains plug is disconnected. the machine was purchased, and, after consultation with us and observing the section "How to make your machine ready for shipment" in Chapter 11 of this document, send it to NIVONA Central Customer Service, GB No liability for damage is accepted in case of incorrect operation, improper use, or incorrect repairs. The Südwestpark 49, D-90449 Nuremberg, Germany. warranty is void in these cases. 1.3. Limits to the range of users Always follow the instructions for cleaning descaling! Failure to comply voids the warranty. and This machine can be used by children 8 and older and by persons with physical, sensory, or mental impair- FR Never clean the machine or individual parts in the ments or who are lacking in experience and knowl- dishwasher. Failure to comply voids the warranty. edge, provided they are acting under supervision or Do not leave the machine switched on unnecessarily. If you will be away for several days, always unplug the mains cable. have been instructed on how to use the machine safely and are aware of the possible dangers. Children must not play with the machine. Cleaning and maintenance of this machine must not be carried out by children NL Please use the integrated coffee grinder only to grind roasted and untreated coffee beans, not for other food items! Always make sure that there are no foreign unless they are age 8 or over and are acting under supervision. The machine and its connection line must be kept away from children younger than 8. objects mixed in with the coffee beans, which voids the warranty. PL RU 6 Control elements Ground coffee shaft Coffee bean holder Water tank with cover 2. CONTROL ELEMENTS Cover for coffee bean holder Rear rollers (in back) Cable compartment (in back) On/off switch Type plate (Remove drip tray) WELCOME PACK (included with machine) CLARIS fresh water filter User manual Warranty terms Measuring spoon 2 Cleaning tablets Test strips (for measuring water hardness) Connection tube for milk Display Rotary dial Height-adjustable outlet with cover plate (Frother behind) Frother Coffee grounds container (inside) Connection for milk tube (in the drip tray) Drip tray Cup storage area Service door with handle (Brewing unit behind) Connection for milk tube (In the height-adjustable outlet) 3. OPERATION OF THE MACHINE 3.1. Function switches The NIVONA machine can be operated with the following switches: 3. Operation of the machine 7 DE GB > Rotary dial exit Switch between the main navigate / select / change / back / cancel / leave menus confirm by turning menu and pressing FR 3.2. Operation with the rotary dial Turning To select/navigate within the main menus Speciality Coffees, Settings and Maintenance, and to change the setting options in the submenus and recipe menu. NL Short press To start / confirm the currently marked function. Turning In the Recipe menu, the first press selects the setting parameters and the next press confirms the change. A short press when the beverage is drawn cancels the procedure. PL Long press In the Speciality Coffees menu, a long press switches to the Recipe menu to change the settings there. Pressing RU 8 Initial startup 3.3. Symbol functions Currently marked symbol within the menu is underlined. Symbol description is displayed below the menu Flashing rotary dial symbol requires confirmation Process progress in the menu Maintenance Cancellation of a beverage draw or deletion of a stored MY COFFEE speciality in the menu Speciality Coffees Start of a beverage draw in the menu Speciality Coffees Store changes Even during a coffee draw that has already started, various parameters can be changed by turning the dial as long as they are optically marked. A beverage draw can be cancelled either with exit or with . If the draw is cancelled while the parameters are still flashing, the symbol must be pressed 2x. 4. 4. INITIAL STARTUP 4.1. Preparation Remove the machine and other supplied parts from the packaging Place the machine on a level, dry surface (Ventilation slots must not be covered) Connect the mains supply cable to a power socket which has been correctly installed (Any unnecessary length of cable remains inside the cable compartment) Initial Startup 9 Connect milk tube to the height-adjustable outlet and drip tray DE Switch on machine If the machine is switched on after the initial startup, it first heats up. If the automatic switch-on rinse is activated, the display shows System rinsing and the rinse procedure starts automatically. If the automatic switch-on rinse is deactivated, the display shows Please rinse system, and the rinse procedure must be started by pressing the rotary dial. Milk tube connected to drip tray GB 4.2. Initial Start menu The instructions on the display lead you through the Initial Start menu conveniently and step-by-step. Set language Select the language with the rotary dial and confirm Set filter Select filter setting with the rotary dial Operation with filter Set the menu to Yes Using the mounting aid at the end of the measuring spoon, screw the filter into the water tank and confirm using the rotary dial. Operation without filter (factory setting) Set the menu to No and confirm with the rotary dial When using the machine without a filter, the water hardness must be entered in the next step. i NOTE Details on Operation of the Machine are contained in Chapter 3, starting at page 7. FR NL SCAN ME! CAUTION Insert filter straight and do not overturn! NOTE If used with a filter, the machine does not need to be descaled as often. PL Screw filter into water tank RU 10 Initial startup Test strips 1red point 2 red points 3 red points 4 red points Degree of Water hardhardness ness display 0-9° DEGREE 1 10-14° DEGREE 2 15-19° DEGREE 3 (Factory setting) 20° DEGREE 4 Fill water tank Fill coffee beans NOTE At initial startup, the grind chamber is still empty. After the first grinding, it is possible that Please fill coffee beans is displayed and the machine does not make coffee. Press the rotary dial again for an additional draw; the process is then repeated Set water hardness* Immerse supplied test strip briefly in water, shake it off and read the test result after about 1 minute In the menu, use the rotary dial to select the water hardness read from the test strip and confirm Fill water tank (> 0.5l) Remove the water tank and fill it with fresh, cold water without carbonation (no mineral water), reinsert the tank, and confirm using the rotary dial Do not fill any carbonated liquids or any other liquids, or the warranty is void! Fill coffee bean holder Fill the coffee bean holder with untreated, roasted coffee beans without foreign objects or dirt and without sugar, then close the flavour protection cover well and confirm using the rotary dial Fill / rinse system, rinse filter Place a large container (> 0.5l) under the outlet and confirm using the rotary dial For operation with filter, a second confirmation with the rotary dial is necessary to fill the system and rinse the filter Wait until no more water comes out of the outlet, then empty the container Fill/rinse system * For operation without filter 5. 6. Operation tutorial At the end of initial startup, a short tutorial on the machine's operation appears. All operating functions that should be performed when they appear are shown on the display one after another. As soon as an operating function has been performed, the next one appears. The tutorial is ended with exit. All settings that were determined during initial startup can be changed at any time in the Settings menu. Menu navigation 11 Prepare Speciality Coffees DE GB 5. MENU NAVIGATION In the NIVONA machine, you can select the main menus Settings, Speciality Coffees, and Maintenance. All available functions of the machine can be carried out within these main menus. Detailed information on navigation within and between the main menus is found in Chapter 3 starting at page 7. 6. PREPARE SPECIALITY COFFEES 6.1. Draw speciality coffee Select the desired speciality coffee in the Speciality Coffees menu For speciality coffees with milk, connect the milk-filled container (milk container, milk refrigerator, Tetra Pack, or similar) to the lower end of the milk tube. The upper end remains in the outlet A short press on the desired speciality coffee begins the beverage draw Settings Speciality Coffees Maintenance FR > exit Switch Back / cancel / between the leave menu NL main menus PL Speciality Coffees Connect milk source RU 12 Prepare Speciality Coffees Connect tube Frother rinsing Recipe menu Save Start beverage draw in the Recipe menu After completion of the draw of a speciality coffee with milk, the display shows the message / instruction to rinse the frother. The frother should then be rinsed as soon as possible, but at the latest before switching off the machine. To do this, reconnect the tube to the drip tray, and select and confirm the message / instruction on the display using the rotary dial. Follow the instructions in the display up to the end of the program and confirm each time with the rotary dial. 6.2. Recipe menu The Recipe menu is a submenu in the individual speciality coffees. Here, the factory recipe settings can be changed individually and stored permanently. A long press of the rotary dial on the symbol of a speciality coffee leads to the Recipe menu of the beverage Adjustable parameters in the Recipe menu: Coffee strength Temperature 1- or 2-cup function Flavour profile (DYNAMIC, CONSTANT, INTENSE) Quantity (Coffee / milk foam/ water / milk, depending on the speciality coffee) A short press on the activated Save symbol saves the beverage recipe with the changed parameters A short press on the activated Start symbol begins the beverage draw with the changed parameters Prepare Speciality Coffees 13 6.3. 2-cup function* DE To fill two cups directly next to each other from the same beverage draw, a second cup must be placed under the outlet and then either Press the rotary dial briefly twice in succession to start beverage preparation (for the current draw) or 1 cup 2 cups Change the cup symbol in the Recipe menu of the speciality coffee (as permanent GB recipe setting) 6.4. Cappuccino-Connaisseur By changing the sequence in the sequence symbol, cappuccino/caffè latte enthusiasts can set in the Recipe menu whether the milk or the coffee goes into the cup first. FR 6.5. Flavour profiles Changing the flavour profile (DYNAMIC | CONSTANT | INTENSE) in the Recipe menu First milk First coffee changes the brewing process and extraction from the beans and thus the taste of the coffee (see also Chapter 7.3. Aroma Balance System on page 16). NL 6.6. MY COFFEE (for individual speciality coffees) DYNAMIC CONSTANT INTENSE Up to 9 different beverages can be individually set, named, and stored with the NIVONA machine. To do this, in the Speciality Coffees menu select the menu option MY COFFEE PL Select an existing beverage with a long press or add a new one with + MY COFFEE * Not for CAFFÈ AMERICANO, HOT WATER, MY COFFEE, ground coffee RU 14 Prepare Speciality Coffees Save Confirm deletion Fill ground coffee CAUTION The ground coffee shaft is not a storage container. Therefore, never add more than one portion to the shaft and use only fresh or vacuum-packed ground coffee from coffee beans. Water-soluble instant coffee must not be used! NOTE If you accidentally open the ground coffee shaft or have not started a beverage draw after adding ground coffee the machine is automatically rinsed about one minute after the cover is closed again and is then ready for use again. Select a base recipe (speciality coffee), assign a name (if necessary, delete the MY COFFEE presetting and save the name with OK), set the recipe individually and save it A stored MY COFFEE recipe can be changed or edited with a long press of the rotary dial on the corresponding symbol and also removed through confirmation of deletion 6.7. Prepare ground coffee Open the cover of the ground coffee shaft (underneath the cover on the upper right of the machine) The display shows Fill ground coffee and close shaft lid Add a level measuring spoon of ground coffee Close cover and flap The display shows when the ground coffee is ready Place a cup in the middle below the coffee outlet Select the beverage in the Speciality Coffees menu Start preparation 7. Basic Settings 15 7. BASIC SETTINGS DE 7.1. General settings All of the following parameters can be changed, edited, or checked in the Settings menu using the rotary dial. Settings LIVE PROGRAMMING Change and save the recipe setting while a beverage is being drawn (Choose a speciality coffee and follow the instructions on the display) FILTER Set operation with / without filter STATISTICS Displays the draws per special- ist coffee and the performed maintenance functions since initial startup TIMES Activate / deactivate automatic switch-on time (Setting of the current time and the switch-on time) Activate / deactivate automatic switch-off time* Set time of day** (Only appears if switch-on time is activated) WATER HARDNESS Set the water hardness (Only displayed during operation without filter) FACTORY SETTINGS Recipes, settings and Bluetooth can be reset to the factory setting here COMFORT SETTINGS GB Activate / deactivate energy saving (ECO) mode*** Set display brightness Activate / deactivate automatic switch-on rinse FR LANGUAGE Set the language NL BLUETOOTH Connection to smartphone / tablet and control of the machine with the NIVONA App PL * CAUTION Extending the time before switch-off increases energy consumption. Detailed information on energy consumption can be found via the QR code in chapter 13 on p. 29. ** After disconnection from the power network, the time of day must be reset *** If the rotary dial has not been actuated for a longer period of time, the machine switches automatically into the ECO mode. A screen saver appears on the display. Actuate the rotary dial to leave the ECO mode. RU 16 Basic Settings Open / close service door Grind fineness setting CAUTION The grind fineness may only be set when the grinder is running! The grinder can be adjusted to adapt to the roast of the coffee beans. We recommend always leaving the grinder at a medium setting. NOTE When changing the grind fineness, we recommend: a finer setting for light roasts (regulator further to the left), a coarser setting for dark roasts (regulator further to the right). 7.2. Set grind fineness To change the grind fineness, please: Open the service door on the right side of the housing (gently pull the unlocking device inside the handle upward, then carefully remove the service door from the housing) Place cup under the height-adjustable outlet Set rotary dial in the Speciality Coffees menu to ESPRESSO, then press the rotary dial While the grinder grinds, change the grind fineness by moving the regulator (above right) (left = finer, right = coarser) Close service door again (guide pins on the bottom of the service door into the recesses, then press the service door until it locks in place) 7.3. Aroma Balance System The NIVONA machine is equipped with the Aroma Balance System, which brings out the best of the bean for every taste. The three flavour profiles DYNAMIC, CONSTANT and INTENSE create a different taste with the same bean, same coffee strength, and same water amount. DYNAMIC CONSTANT INTENSE 8. Cleaning & Maintenance 17 7.4. NIVONA App DE The NIVONA machine can be controlled and operated through the NIVONA App, as it is equipped with a Bluetooth interface. Download the NIVONA App from the Google Play Store (Android) or from the Apple App Store (iOS) onto your mobile device BLUETOOTH In the Settings menu, select the BLUETOOTH menu option and activate Bluetooth with GB Connect on the NIVONA machine Activate Bluetooth on your mobile device and from there connect to the NIVONA machine through the NIVONA App Now the NIVONA machine can be operated / controlled through the app. FR 8. CLEANING & MAINTENANCE All cleaning and maintenance programs can generally be selected and started in the Maintenance menu. If a message / instruction for a cleaning / maintenance activity appears on the display, this program can also be started directly through the message / instruction. NL Select and confirm the instruction with the rotary dial or Maintenance Select Maintenance menu Select the cleaning or maintenance program and start it with the rotary dial PL The machine starts the corresponding cleaning or maintenance process and displays instructions for additional actions. Follow the instructions in the display up to the end of the program and confirm each time with the rotary dial RU 18 Cleaning & Maintenance CAUTION The running program must not be interrupted! RINSE FROTHER Connect tube 8.1. Rinse frother After you make speciality coffees with milk, the display instructs you to rinse the frother. This should be done as soon as possible, but at the latest before switching off the machine. Proceed as follows: Select and confirm the instruction with the rotary dial or In the Maintenance menu, select the menu option RINSE FROTHER Connect the supplied tube with one end to the height-adjustable outlet and put the other end in the drip tray, and confirm with the rotary dial Put a sufficiently large container ( 0.5l) under the height-adjustable outlet and confirm with the rotary dial The machine starts the rinse process. As soon as the rinse cycle is ended, the machine heats up and is then ready for operation again. Cleaning & Maintenance 19 8.2. Clean frother Select and confirm the message / instruction with the rotary dial or In the Maintenance menu, select the menu option Clean FROTHER Put some detergent (recommendation: NIVONA CreamClean milk system cleaner) and water in a container (at least 0.3l) Please observe the instructions of the detergent manufacturer for the mix ratio Follow the instructions in the display up to the end of the program and confirm each time with the rotary dial The machine then heats up and is ready for operation again. 8.3. Rinse system The system should be rinsed from time to time. In the Maintenance menu, select the menu option RINSE SYSTEM. The display shows System rinsing As soon as the rinse cycle is ended, the machine heats up and is then ready for operation again. DE CAUTION The running program must not be interrupted! NOTE A message / instruction is shown on the GB display when the frother has to be cleaned. CLEAN FROTHER FR SCAN ME! CAUTION NL The running program must not be interrupted! RINSE SYSTEM PL RU 20 Cleaning & Maintenance CAUTION The running program must not be interrupted! Please do not insert a cleaning tablet into the round opening of the brewing unit until the machine instructs you to do this. CLEAN SYSTEM SCAN ME! NOTE A message / instruction is shown on the display when the machine has to be cleaned. Beverages can still be drawn. But we recommend carrying out the cleaning program as soon as possible to avoid endangering the warranty. 8.4. Clean system Put a sufficiently large container ( 0.5l) under the height-adjustable outlet Select and confirm the instruction with the rotary dial or In the Maintenance menu, select the menu option RINSE SYSTEM Follow the instructions in the display up to the end of the program and confirm each time with the rotary dial The machine then heats up and is ready for operation again. Cleaning & Maintenance 21 8.5. Descale system CAUTION The running descaling program must not be interrupted! Never use vinegar or vinegar-based material for descaling, but always use liquid products recommended for fully automatic coffee machines (recommendation: NIVONA PREMIUM liquid descaler). The filter (if present) must be removed from the water tank prior to the start of the descaling program. During descaling, please follow exactly the sequence of the displays! First pour in the the corresponding amount of water up to the 0.5 l mark and then add the descaler. Never in reverse order! Observe the instructions of the descaler manufacturer. Select and confirm the instruction with the rotary dial or In the Maintenance menu, select the menu option DESCALE SYSTEM Put a sufficiently large container ( 0.5l) under the height-adjustable outlet Follow the instructions in the display up to the end of the program and confirm each time with the rotary dial The machine then heats up and is ready for operation again. CAUTION DE Please always remove residual descaling fluid on the housing with a moist cloth afterwards! GB DESCALE SYSTEM NOTE SCAN ME! FR A message / instruction is shown on the display when the machine has to be descaled. (The descaling program can also be started manually at any time). Beverages can still be drawn. But we recommend NL carrying out the descaling program as soon as possible to avoid endangering the warranty. PL RU 22 Cleaning & Maintenance CAUTION Clean the brewing unit at least once a month. Otherwise, warranty claims may be excluded. Open / close service door Unlock brewing unit CAUTION Never immerse the machine in water! Do not use scouring agents for cleaning. Dried milk residue is hard to remove. Therefore, always clean immediately after the machine cools down! Always follow the message / instructions in the display on rinsing and cleaning the frother. 8.6. Remove & clean brewing unit The brewing unit should be removed and cleaned under running water as needed. Please never use detergent for this, only pure, cold water! Open the service door on the right side of the housing (gently pull the unlocking device inside the handle upward, then carefully remove the service door from the housing) Unlock brewing unit (press red switch upward and turn the handle to the left up to the stop and to lock) Carefully remove the brewing unit with the handle Clean brewing unit under cold, running water and then let it dry Carefully insert brewing unit again and lock it (hold down red switch and turn the handle to the right up to the stop and to lock it) Close service door again (guide pins on the bottom of the service door into the recesses, then press the service door until it locks in place) 8.7. Clean regularly by hand NOTE Please follow these cleaning instructions. Maximum cleanliness is required, especially when handling food and beverages. When cleaning the drip tray, make sure that the two metal contacts and the space between them at the rear of the drip tray are always clean and dry. Occasionally use some soapy water to clean the drip tray. The machine is equipped with rear rollers. These permit movement on a flat work surface. This allows cleaning under the machine. Cleaning & Maintenance 23 Empty the drip tray and coffee grounds container not later than when shown in the DE display (only with the machine switched on, as only then can it tell that the containers have been emptied) After the drip tray and grounds container have been removed, clean the housing inside with a soft, moist cloth without detergent The water tank should be rinsed with clean water daily and refilled with fresh, cool water GB Clean the frother, tube, and outlet regularly 8.8. Disassemble and clean frother Remove the cover plate at the height-adjustable outlet, gently pull the frother down and then out to the front and take it apart Thoroughly clean the parts and put the frother back together Insert the assembled frother back in the height-adjustable outlet Reattach the cover plate to the height-adjustable outlet NOTE From time to time (ideally before every longer break in coffee making, but always on a regular basis!), the frother must be disassembled completely and then cleaned under clean water. Covering plate on the heightadjustable outlet Assembled frother FR NL PL Individual parts of the frother RU 24 Cleaning & Maintenance NOTE You can continue to draw beverages. But we recommend changing the filter immediately. CAUTION Insert filter straight and do not overturn FILTER Unscrew / screw in filter (in the water tank) CAUTION In case of low water consumption, you must replace the filter not later than after two months. No message appears in the display. You can set the replacement date with the dial on the head of the filter (month indicator). STATUS OF MAINTENANCE 8.9. Change filter The filter's effectiveness is used up after about 50 l of water has flowed through it. A message / instruction to replace the filter appears in the display. In the Settings menu, select the FILTER menu option Select Yes so that the machine detects that a filter is currently inserted Select Change filter Empty the water tank; carefully unscrew the old filter from its holder using the mounting aid at the end of the measuring spoon, and throw the filter away Carefully screw the new filter into its intended holder in the water tank using the mounting aid at the end of the measuring spoon Follow the instructions in the display up to the end of the program and confirm each time with the rotary dial Wait for some time until no more water comes out of the outlet The machine then heats up and is ready for operation again. 8.10. Status of maintenance The machine shows through a progress bar whether cleaning or descaling will be required soon. The further to the right the progress bar is, the sooner the cleaning / descaling will be needed In the Maintenance menu, select the STATUS OF MAINTENANCE menu option 9. Solving problems 25 yourself 9. SOLVING PROBLEMS YOURSELF DE The following table shows some causes and options for solving the problem if the machine does not work properly. If the system detects a fault, an error message appears in the display: Note error message GB (According to the table on page 26 / 27, error 8 can sometimes resolve itself) Switch off machine Pull out mains plug FR CAUTION If a fault occurs, or you cannot fix a problem yourself, please contact your selling dealer or visit the service area at www.nivona.com. Type plate (example) The following information is important for fast, competent processing of the matter Model of the NIVONA product Model NICR XXX NL XXX Serial number If available: Error number / error message XXXXXXXXXXXXXXX PL Serial number RU 26 Solving problems yourself NOTE To avoid problems, the following should be observed: Always remove the water tank from the machine to fill it Do not store coffee beans in the refrigerator Always empty containers with the machine switched on Use fresh and cooled milk Problem Cause Remedy No hot water or drawing of milk foam / steam possible System might need descaling Frother is plugged Perform high-dosage descaling (Chapter 8.5.) Disassemble frother completely and clean it thoroughly Too little milk foam or Frother is plugged liquid foam Disassemble frother completely and clean it thoroughly Unsuitable milk Use cold milk Coffee comes out only dropwise System might need descaling System might need descaling Grind fineness is too fine / too coarse Ground coffee is too fine Too much ground coffee added Brewing unit is plugged Coffee outlets are plugged Perform high-dosage descaling (Chapter 8.5.) Perform high-dosage descaling (Chapter 8.5.) Set grind fineness coarser / finer (Chapter 7.2.) Use coarser ground coffee Add less ground coffee Remove and clean brewing unit (Chapter 8.6.). Reinsert brewing unit and perform system cleaning (Chapter 8.4.) Perform system cleaning (Chapter 8.4.) Problem Coffee does not have "foam" Loud noise in the grinder The display shows Error 8 Service Tel Despite emptied and inserted containers, the display shows EMPTY CONTAINERS Cause Brewing unit is plugged Unsuitable coffee type Beans are no longer roast-fresh Grind fineness not adapted to coffee beans Foreign matter in the grinder, e.g. small stones The drive cannot properly position the brewing unit Gap between the contacts at the rear of the drip tray is dirty Remedy Remove and clean brewing unit (Chapter 8.6.). Reinsert brewing unit and perform a system cleaning (Chapter 8.4.). Change coffee type Use fresh beans Optimise grind fineness (Chapter 7.2.) Call NIVONA service telephone; ground coffee can still be used Switch off machine and pull the plug. Plug it back in and switch on the machine. If the machine is ready for operation, remove and clean the brewing unit (Chapter 8.6.). Clean gap between the contacts with water and some detergent as well as a brush, then dry Solving problems yourself 27 DE GB FR NL PL RU 28 Accessories & coffee assortment Customer service & warranty Packaging & disposal 10. 10. ACCESSORIES & COFFEE ASSORTMENT Our current assortment of accessories and coffee can be found at www.nivona.com. 11. CUSTOMER SERVICE & WARRANTY 11. If you have to send in the machine due to a defect, first evaporate it out so that no water remains in the system. EVAPORATING SCAN ME! How to make your machine ready for shipment | Evaporate machine In the Maintenance menu, select the EVAPORATE menu option CAUTION The running program must not be interrupted! Follow the instructions in the display up to the end of the program and confirm each time with the rotary dial Empty drip tray, grinds container, water tank and the coffee bean holder as well as possible WARRANTY & CUSTOMER SERVICE CONDITIONS Please see the accompanying information sheet for detailed warranty and customer service conditions. Reinsert all parts Pack the machine, ideally in the original packaging (no liability can be accepted for transportation damage) 12. PACKAGING & DISPOSAL 12. The machine's complete original packaging should be kept to protect it during shipping in case customer service is needed. Electrical and electronic appliances contain many materials which are still valuable or are harmful to the environment, and these should not be treated in the same way as normal household waste. If treated as household waste or handled incorrectly, they may 13. cause harm to human health or the environment. Therefore, never throw a defective machine away with household waste, but bring it to the community collection point for return and recycling of old electrical and electronic devices. You can obtain more information from your local town hall, waste disposal service provider, or the retailer from whom the machine was purchased. Filter cartridges are disposed of as household waste. Technical data 29 DE GB 13. TECHNICAL DATA Voltage Power output Conformity mark Static pump pressure max. Water tank capacity Coffee bean holder capacity Coffee grounds container capacity Cable length Weight Dimensions (W x H x D) Bluetooth** Detailed information on energy consumption can be found via the following QR code: 220240 V AC, 50-60 Hz 1465 W CE 15 bar approx. 2.2 litres approx. 270 g approx. 10-15 portions* approx. 1.1 m approx. 11.4 kg approx. 28 x 36 x 50 cm Frequency range: 2,400 MHz - 2,483.5 MHz Max. transmission output: 10 mW FR NL PL * Depending on the coffee strength used ** NIVONA Apparate GmbH hereby declares that the radio system complies with the Directive 2014/53/ EU. The complete text of the EU conformity declaration is available at the internet address www.nivona.com in the SERVICE download area. RU passion for coffee NIVONA Apparate GmbH Südwestpark 49 D-90449 Nuremberg www.nivona.com 2025 © Copyright NIVONA Apparate GmbH, Germany All rights reserved ANR 000129958 BDA NICR 930 GB Rev.02 26.04.2025