How can I disable the 'Mute On/Mute Off' voice announcements on the TruVoice BT55 headset?

Based on the TruVoice BT55 instruction manual, there is no documented setting or button combination to disable the built-in voice announcements for "Mute On" or "Mute Off." These prompts are typically hardcoded into the headset's firmware to provide user feedback.If other participants in your meeting can hear these announcements, it is likely because the headset's internal audio is bleeding into the microphone or the software is picking up the system-level notification. You may try the following steps to mitigate the issue:Use Software Mute: Instead of using the physical mute button on the microphone boom, use the mute button within your meeting software (e.g., Zoom, Teams, or Skype). This prevents the headset from triggering its own internal voice prompt.Check Side-Tone Settings: If your computer has advanced audio settings for the BT55, check if "Side-tone" or "Mic Monitoring" is set too high, which can sometimes cause internal sounds to loop back into the broadcast.Firmware Updates: Visit the official TruVoice website to see if there are any firmware utility tools available that allow for the customization of voice prompts or "Beep only" modes.Because this specific feature is not covered in the standard manual, we recommend contacting TruVoice Support directly to see if a firmware update exists to silence these notifications.

TruVoice BT55 Wireless USB Headset Instruction Manual

Einführung

This manual provides detailed instructions for the proper setup, operation, and maintenance of your TruVoice BT55 Wireless USB Headset. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.

Produkt überview

The TruVoice BT55 is a wireless USB headset designed for multi-connectivity, offering high-fidelity audio and a noise-canceling microphone. It is suitable for various communication needs, including PC, softphone, and mobile phone calls.

TruVoice BT55 Wireless USB Headset with charging base

Image: The TruVoice BT55 Wireless USB Headset shown with its charging base.

Hauptmerkmale:

Multi-Konnektivität: Connects to PC, softphone, and cell phone simultaneously.
Mikrofon mit Geräuschunterdrückung: High-quality microphone with 270-degree rotation and one-touch mute.
HD-Audio: Speakers with acoustic shock protection for clear sound.
Leicht und bequem: Die-cast aluminum design with soft leatherette ear cushions for extended wear.
Extended Range & Battery Life: Up to 50 feet wireless range and 15 hours of talk time.
Schnelles Laden: Charging base provides quick and convenient power replenishment.

Video: Ein überview of the TruVoice BT55/65 headset features and usage scenarios.

Aufstellen

1. Laden des Headsets

Connect the charging base to a power source using the provided USB cable.
Place the headset onto the charging base, ensuring it is seated correctly. The indicator light on the headset will show charging status.
Eine vollständige Aufladung dauert etwa 2 Stunden und ermöglicht eine Gesprächszeit von bis zu 15 Stunden.

TruVoice BT55 headset on its fast charging base

Image: The TruVoice BT55 headset positioned on its fast charging base.

2. Bluetooth-Kopplung

The BT55 headset supports dual connectivity, allowing connection to two Bluetooth devices simultaneously.

Pairing with PC/Softphone:

Stellen Sie sicher, dass das Headset geladen und ausgeschaltet ist.
Press and hold the Multi-Function Button (MFB) on the headset until the LED indicator flashes blue and red, indicating pairing mode.
Öffnen Sie auf Ihrem PC die Bluetooth-Einstellungen und suchen Sie nach neuen Geräten.
Select "TruVoice BT55" from the list of available devices.
Sobald die Verbindung hergestellt ist, blinkt die LED-Anzeige langsam blau.

Pairing with Cell Phone:

Follow steps 1-3 for PC pairing.
On your cell phone, go to Bluetooth settings and search for new devices.
Select "TruVoice BT55" from the list.
The headset can maintain connection with both devices, allowing seamless switching between calls.

Person using TruVoice BT55 headset with laptop and phone, demonstrating multi-connectivity

Image: A user demonstrating the multi-connectivity feature of the TruVoice BT55 headset with both a laptop and a mobile phone.

Bedienungsanleitung

Tragen des Headsets:

Passen Sie das Kopfband für einen bequemen Sitz an.
The microphone boom can be rotated 270 degrees to be worn on either the left or right ear. Position the microphone approximately two fingers' width from your mouth for optimal voice pickup.

Woman wearing TruVoice BT55 headset, demonstrating comfortable fit and microphone positioning

Image: A woman wearing the TruVoice BT55 headset, illustrating its comfortable fit and proper microphone placement.

Anrufverwaltung:

Anruf annehmen/beenden: Press the MFB once to answer an incoming call or end an active call.
Anruf ablehnen: Halten Sie die MFT 2 Sekunden lang gedrückt, um einen eingehenden Anruf abzulehnen.
Mikrofon stummschalten/Stummschaltung aufheben: Press the dedicated mute button located at the end of the microphone boom to mute or unmute your voice.

Lautstärkeregelung:

Verwenden Sie die Lautstärketasten (+) und Lautstärke (-) am Headset, um die Lautstärke anzupassen.

Wartung

Durch sachgemäße Wartung wird die Langlebigkeit und optimale Leistung Ihres Headsets sichergestellt.

Reinigung: Verwenden Sie ein weiches, trockenes Tuch, um das Headset und die Ladestation zu reinigen. Vermeiden Sie die Verwendung von scharfen Chemikalien oder scheuernden Materialien.
Lagerung: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, place it on the charging base.
Batteriepflege: To preserve battery life, avoid fully discharging the headset frequently. Charge it regularly.

Fehlerbehebung

Ausgabe	Mögliche Lösung
Headset lässt sich nicht einschalten	Stellen Sie sicher, dass das Headset vollständig aufgeladen ist. Halten Sie den Ein-/Ausschalter einige Sekunden lang gedrückt.
Kopplung mit dem Gerät nicht möglich	Ensure the headset is in pairing mode (flashing blue/red LED). Check Bluetooth settings on your device and ensure it's discoverable. Try restarting both devices.
Kein Ton oder schlechte Tonqualität	Check headset volume and device volume. Ensure the headset is selected as the audio output device on your computer/phone. Move closer to the connected device to improve signal.
Mikrofon funktioniert nicht	Ensure the microphone is not muted. Check that the headset is selected as the input device in your device's audio settings.
Das Headset trennt häufig die Verbindung.	Ensure you are within the 50-foot wireless range. Reduce interference from other wireless devices. Try re-pairing the headset.

Technische Daten

Besonderheit	Detail
Modellname	TruVoice Bluetooth Headsets (BT55)
Konnektivitätstechnologie	Drahtlos (Bluetooth v5.0)
Lärmschutz	Unterdrückung von Umgebungslärm
Kopfhöreranschluss	USB
Akkulaufzeit	15 Stunden (Gesprächszeit)
Ladezeit	2 Stunden
Bluetooth-Reichweite	50 Fuß
Material	Aluminium
Artikelgewicht	1.1 Pfund
UPC	760354991736
Kompatible Geräte	Telephones, Desk Phones, and UC Platforms (Microsoft, Teams, Skype, Avaya, Cisco, Ring Central, Vonage, Zoom, 3cx, Polycom CCX500, 600, 700, Yealink T53W, T54W, T57W, T58A, VP59, Mitel 6930, 6940, Cisco 8845, 8851, 8861, 8865)

Garantie und Support

For warranty information and customer support, please refer to the documentation included with your purchase or visit the official TruVoice website. Contact their support team for assistance with any issues not covered in this manual.

TruVoice BT55