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DASH DMIC100 My Mug Ice Cream Maker

DASH-DMIC100-My-Mug-Ice-Cream-Maker-product

Specifications

  • Model: DMIC100
  • Product Name: My Mug Ice Cream Maker
  • Function: Ice cream maker
  • Safety Features: Child lock, automatic shut-off
  • Material: Durable plastic

Product Usage Instructions

Safety Precautions

Before using the My Mug Ice Cream Maker, ensure to read and follow all safety guidelines provided in the user manual. Some key safety precautions include:

  • Avoid placing the appliance near children.
  • Disconnect the motor before storing in the freezer.
  • Do not immerse the appliance in water or other liquids.
  • Do not use the appliance with wet hands.

Preparation

Before making ice cream, make sure the appliance is clean and dry. Follow these steps:

  • Wash all removable parts thoroughly before using.
  • Dry the components on a clean, dry surface.

Making Ice Cream

Follow these steps to make delicious ice cream with your My Mug Ice Cream Maker:

  1. Prepare your ice cream mixture as per your recipe guide.
  2. Pour the mixture into the My Mug Ice Cream Maker.
  3. Turn on the appliance and let it churn until desired consistency is achieved.
  4. Serve and enjoy your homemade ice cream!

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including:

  • Read all instructions before use.
  • Remove all bags and packaging from appliance before use.
  • Never leave appliance unattended when in use.
  • Make sure the appliance is cleaned thoroughly before using.
  • Only use the appliance on a stable, dry surface.
  • Do not place appliance on or near a hot gas burner, hot electric burner, or in a heated oven.
  • Do not use appliance for other than intended use. For household use only. Do not use outdoors.
  • This appliance can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience of knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • This appliance is not a toy. Do not let children use this appliance.
  • Close supervision is necessary when any kitchen appliance is used by or near children.
  • Remove the Cooling Bowl from the Motor before storing in the freezer. Do not put other parts in the freezer or refrigerator.
  • Never handle the freezer container with wet hands.
  • Avoid contact with moving parts.
  • Do not use sharp objects or utensils inside the cooling containers. A rubber spatula or wooden spoon may be used when the appliance is in the off position. The button will be fully released.
  • To prevent the risk of fire, electric shock, or personal injury, do not put cord, plug, or appliance in or near water or other liquids. The My Mug is NOT dishwasher safe.
  • Never wash the Cooling Bowl in the dishwasher.
  • Do not let the cord touch hot surfaces or hang over the edge of tables or counters.
  • Refrain from using attachments that are not recommended by the appliance manufacturer, as this may result in fire, electric shock, or personal injury.
  • Do not remove any parts while the appliance is in use or plugged in.
  • Always be sure to unplug the appliance from outlet prior to moving, cleaning, storage, and when not in use.
  • After using, wash the freezer containers with a sponge or soft cloth with warm water and mild detergent. Rinse completely. Allow the cylinder to dry completely before storing.
  • Do not operate this appliance with a damaged cord, damaged plug, after the appliance malfunctions, is dropped, or damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
  • For maintenance other than cleaning, please contact StoreBound directly at 1-800-898-6970 Monday – Friday or by email at support@bydash.com
  • StoreBound shall not accept liability for damages caused by improper use of the appliance.
  • Improper use of the appliance can result in property damage or even in personal injury.
  • This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug will fit in a polarized outlet only one way. If the plug does not completely fit in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician.
  • Do not attempt to modify the plug in any way.
  • A short power supply cord is to be provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord. An extension cord may be used if care is exercised in its use. If an extension cord is used, the marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance. If the appliance is of the grounded type, the extension cord should be a grounding 3-wire cord. The extension cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

Parts & Features

DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-1

before using the ice cream maker

  1. Remove all packaging from the inside and outside of the My Mug Ice Cream Maker.
  2. Check that the Ice Cream Maker has no visible damage and that no parts are missing. Ensure all parts and pieces are out of the packaging before discarding it.
  3. Before using for the first time (or after prolonged storage without use), wash any parts that will come into contact with food. See “Cleaning & Maintenance.”
  4. Prior to making ice cream, place the Mug with built-in Cooling Bowl in the freezer and leave it there for at least 24-48 hours. The Mug must be frozen in an upright position—do not place it horizontally. The temperature in the freezer must be at least 0℉ to allow the ice cream to churn and freeze properly. Remove the Mug from freezer just prior to preparing ice cream. Do not let the Mug sit at room temperature for any amount of time prior to churning.
  5. Only use pre-chilled ingredients in the My Mug. Do not use room temperature ingredients. For best results, prep ice cream mixture ahead of time and then refrigerate for at least two hours to overnight.

Using the ICE CREAM MAKER

NOTE: The My Mug Ice Cream Maker can hold up to 1 cup of liquid mixture. Do not exceed 1 cup when preparing ice cream.DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-2

  • Before making ice cream, ensure the My Mug has chilled in the freezer for at least 24-48 hours. Prepare ice cream ingredients as per recipe of choice. Transfer ingredients to a heat-safe bowl and refrigerate for at least 2 hours or overnight. Only use chilled ingredients in the My Mug. Do not use room temperature or hot ingredients.
  • When ready to churn, remove the chilled Mug from the freezer (photo A) and place it on a stable surface. Fit the Motor onto the Lid until the pins on the Motor fit into the slots of the Lid (photo B).

DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-3The Mug is most effective the first 20 minutes after removing it from the freezer and needs to be placed in the freezer for 24-48 hours before being used again.DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-4

  • Slide the Stirring Paddle into the slot located on the base of the Motor until it clicks (photo C).
  • Lower the Lid with Motor and Stirring Paddle attached into the Mug. Make sure the pins along the edge of the Lid align with the notches on the edges of the Locking Base on the Mug. Then, turn clockwise until the Lid and Base lock together (photo D). DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-5Scan to see  it in Action DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-6
  • Do NOT pour ingredients into the Ice Cream Maker until the Ice Cream Maker has been powered on and is churning. Plug the Ice Cream Maker in and press the Power Button (photo E). The Paddle will begin to rotate.
  • With the Paddle rotating, now is the appropriate time to pour the ice cream mixture through the Ingredient Chute (photo F). Churn as per recipe instructions, taking care not to over-churn; the final result will be the consistency of soft serve and no amount of churning will produce a firm consistency. To achieve a firmer consistency, it will be necessary to transfer the ice cream to a freezer-safe container with a lid and freeze for a further 2-3 hours.DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-7
  • Add preferred mix-ins (cookie crumbles, nuts, fruit, sprinkles, etc.) through the Ingredient Chute toward the end of the churning cycle but not early on in the churning cycle.
  • When ice cream is done churning, press the Power Button to power off the Motor. To disassemble, unlock the Motor from the Mug by rotating the Motor counter clockwise (photo G). Keep in mind that when removing the Lid, the Stirring Paddle will remain in the ice cream to minimize mess.
  • Remove the Stirring Paddle to begin enjoying soft serve straight from the Mug! (photo H).

DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-3To add cookie crumbles, sprinkles, nuts, or other preferred mix-ins to any recipe, simply insert through the Ingredient Chute toward the end of the churning cycle.

CLEANING & MAINTENANCE

  • DO NOT put any parts in the dishwasher.
  • Never immerse the Motor in water.
  • Once disassembled, hand wash the Mug, Paddle, and Lid with a sponge, warm water, and mild detergent.
  • Clean the Motor component by wiping it down with a damp cloth.
  • Make sure all parts are dried thoroughly before storing or freezing.
  • Never place the Mug in the freezer if it is still wet.
  • Never store the Paddle and/or Motor in the freezer.
  • For simple cabinet storage, flip the Motor upside down into the Mug (photo A).DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-8

DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-9WARNING: Do not submerge the Motor in water or any liquid. The motor is not dishwasher safe.

Troubleshooting

ISSUESOLUTION
 

 

My ice cream is softer than I would like.

Make sure to freeze the Mug for 24-48 hours before preparing ice cream.

Remove the Mug from freezer just prior to preparing ice cream. Do not let the Mug sit at room temperature for any amount of time prior to churning.

Only use pre-chilled ingredients in the My Mug. Do not use room temperature ingredients.

For best results, prep ice cream mixture ahead of time and then refrigerate for at least two hours to overnight.

 

I did everything right and my ice cream still isn’t hard.

Even when prepared properly, the ice cream will have the consistency of soft serve. For a firmer, more traditional ice cream consistency, try transferring the ice cream to a freezer-safe container with a lid and freezing for a further 2-3 hours or until it reaches your desired consistency.
The My Mug isn’t freezing properly.The Mug must be frozen in an upright position—do not place it horizontally. The temperature in the freezer must be at least 0℉ to allow the ice cream to churn and freeze properly.
The ingredients are sticking to the side of the Mug and the Paddle is not churning. 

The ingredients were added to the My Mug prematurely. Ingredients can only be add to the Mug AFTER the unit is powered on and the Paddle has begun moving, otherwise, ingredients will freeze to the wall of the Mug and the Paddle will not be able to churn through them.

Recipe

No-Cook Vanilla Ice Cream

  • Prep Time: 5 minutes
  • Churn Time: 20-25 minutes
  • Serves: 1-2

Ingredients:

  • ¹/3 cup skim milk
  • ¼ cup sugar
  • ¹/3 cup heavy cream

Few drops of vanilla extract

Great Additions!

Cookies-n-Cream

  • Mix in ½ cup of crushed chocolate sandwich cookies.

Cookie Dough

  • Mix in ½ cup of cookie dough chunks.

Directions

  1. Freeze the My Mug for 24-48 hours prior to use.
  2. In a liquid measuring cup, combine milk and sugar, whisking well to dissolve sugar.
  3. Add heavy cream and vanilla extract and stir until fully incorporated.
  4. Remove the Mug from freezer and assemble the Ice Cream Maker. Power on the Ice Cream Maker and begin churning before pouring in ingredients. Pour ingredients in through Ingredient Chute, then churn for 20-25 minutes. When fully churned, the ice cream will have the consistency of soft serve. Enjoy soft serve right out of the Mug or, for a firmer consistency, transfer to an airtight freezer-safe container and chill for 2-4 hours more or until desired consistency.
  5. Serve plain or as a base for your creamy creations!

MANGO SORBET

  • Prep Time: 3-5 minutes
  • Churn Time: 20-25 minutes
  • Serves: 2

Ingredients 

  • 1 mango, peeled, seedless and cubed (for best results, use 1 cup frozen mango)
  • ¼ cup simple syrup (equal parts sugar and water)
  • 1½ tablespoons fresh lime juice (about ½ of a lime)

Directions 

  1. Freeze the My Mug for 24-48 hours prior to use.
  2. In a food processor, puree mango. Add simple syrup and lime juice, then continue to puree until fully incorporated. Transfer to container with a lid and refrigerate for at least 2 hours or overnight.
  3. When ready to churn, remove the Mug from freezer and assemble the Ice Cream Maker. Power on the Ice Cream Maker and begin churning before pouring in ingredients. Pour ingredients in through Ingredient Chute, then churn for 20-25 minutes. When fully churned, the sorbet will have the consistency of soft serve. Enjoy soft serve right out of the Mug or, for a firmer consistency, transfer to an airtight freezer-safe container and chill for 2- 4 hours more or until desired consistency.
  4. Serve and enjoy this tropical treat!

Chocolate Ice Cream

  • Prep Time: 10-12 minutes
  • Churn Time: 15-20 minutes
  • Serves: 1-2

Ingredients

  • ¹/3 cup heavy cream, divided
  • 1 tablespoon unsweetened cocoa powder
  • ¹/3 cups whole milk Few drops vanilla extract
  • ¼ cup sugar
  • Pinch of salt
  • 1½ ounces semisweet chocolate, chopped (or chocolate chips)
  • 1 large egg yolk, beaten

Directions

  1. Freeze the My Mug for 24-48 hours prior to use.
  2. In a saucepan on the stovetop, whisk together cocoa powder and half the cream. Bring to a boil. Reduce heat and simmer for 30 seconds, whisking continuously.
  3. Remove from heat, add chopped chocolate, and whisk until smooth. Add remaining cream and whisk to combine. Transfer mixture to a bowl and fit the bowl with a fine mesh strainer. Set aside.
  4. In a separate bowl, whisk together egg yolk. Set aside.
  5. In a saucepan over medium heat, whisk together milk, sugar, and sea salt. Once slightly warm, transfer half of this mixture to the beaten egg yolk and whisk to combine. Transfer the milk/egg mixture back to the saucepan, whisking during transfer. Continue to cook over medium heat and stir continuously until it thickens.
  6. Once thick, pour this mixture through the metal strainer into the chocolate mixture and stir until combined. Add vanilla extract and stir to combine.
  7. Pour into a heatproof bowl, cover, and chill in refrigerator for 2 at least hours or overnight.
  8. When ready to churn, remove the Mug from freezer and assemble the Ice Cream Maker. Power on the Ice Cream Maker and begin churning before pouring in ingredients. Pour ingredients in through Ingredient Chute, then churn for 20-25 minutes. When fully churned, the ice cream will have the consistency of soft serve. Enjoy soft serve right out of the Mug or, for a firmer consistency, transfer to an airtight freezer-safe container and chill for 2-4 hours more or until desired consistency.
  9. Serve and go loco for cocoa!

ROCKY ROAD ICE CREAM

  • Prep Time: 10-15 minutes
  • Churn Time: 20-25 minutes
  • Serves: 2

Ingredients 

  • 3½ ounces sweetened condensed milk
  • 2 tablespoons unsweetened cocoa powder
  • ½ cup heavy cream
  • ¼ cup light cream Splash of vanilla extract
  • 2 tablespoons chopped pecans
  • ½ cup mini marshmallows

Chocoholic Option

Instead of pecans and marshmallow, mix in ½ cup of brownie chunks to double down on chocolate deliciousness.

Directions 

  1. Freeze the My Mug for 24-48 hours prior to use. In a medium saucepan, cook condensed milk and cocoa powder over low heat, stirring until slightly thick, around 5 minutes. Remove from heat and let cool slightly. Stir heavy cream, light cream, and vanilla extract into the mixture. Transfer to a heat-safe container with a lid and refrigerate for at least 2 hours.
  2. When ready to churn, remove the Mug from freezer and assemble the Ice Cream Maker. Power on and begin churning before pouring ingredients through Ingredient Chute. Churn for 15-20 minutes. Add pecans and marshmallows towards the end of churning and allow to incorporate into mixture before powering off the Ice Cream Maker.
  3. When fully churned, the ice cream will have the consistency of soft serve. Enjoy soft serve right out of the Mug or, for a firmer consistency, transfer to a freezer-safe container and chill for 2-4 hours more.

VEGAN BERRY BLAST

  • Prep Time: 3-5 minutes
  • Churn Time: 20-25 minutes
  • Serves: 1-2

Ingredients 

  • 8 ounces of silken tofu
  • 1 ripe banana
  • ½ cup frozen mixed berries (optional)
  • ¼-½ cup of non-dairy milk
  • 2 tablespoons maple syrup or date syrup
  • Fresh berries for garnish (optional)

Directions 

  1. Freeze the My Mug for 24-48 hours prior to use.
  2. In a food processor, combine all ingredients except milk and blend until smooth. Slowly add in milk ¼ cup at a time until smooth, taking note that all the milk may not be necessary if it’s blended well. Transfer to a container with a lid and refrigerate for at least 2 hours or overnight.
  3. When ready to churn, remove the Mug from freezer and assemble the Ice Cream Maker. Power on the Ice Cream Maker and begin churning before pouring in ingredients. Pour ingredients in through Ingredient Chute, then churn for 20-25 minutes. When fully churned, the ice cream will have the consistency of soft serve. Enjoy soft serve right out of the Mug or, for a firmer consistency, transfer to an airtight freezer-safe container and chill for 2-4 hours more or until desired consistency.
  4. Garnish with fresh berries and a drizzle of date syrup and enjoy the dairy-free deliciousness!

PEANUT BUTTER BANANA NICE CREAM

  • Prep Time: 5-8 minutes
  • Churn Time: 20-25 minutes
  • Serves: 1-2

Ingredients 

  • 1 tablespoon ground flaxseed
  • 2-3 tablespoons water
  • 2-3 ripe bananas, mashed (fresh or frozen)
  • 2 tablespoons of creamy peanut butter 1 teaspoon vanilla
  • ¼ cup non-dairy milk
  • Extra banana slices, caramel sauce, and crushed peanuts (optional) to garnish

Directions 

  1. Freeze the My Mug for 24-48 hours prior to use.
  2. In a small mixing bowl, combine ground flaxseed and water. Allow mixture to set for 2-3 minutes until it’s a thick egg-like mixture. Add in bananas, peanut butter, vanilla, and splash of milk. Whisk to combine. Transfer to a container with a lid and refrigerate for 2 hours or overnight.
  3. When ready to churn, remove the Mug from freezer and assemble the Ice Cream Maker. Power on and begin churning before pouring in ingredients through Ingredient Chute. Churn for 15-20 minutes. When fully churned, the ice cream will have the consistency of soft serve. Enjoy soft serve right out of the Mug or, for a firmer consistency, transfer to an airtight freezer-safe container and chill for 2-4 hours more or until desired consistency.
  4. Garnish with more fresh banana slices, crushed peanuts, and a drizzle of caramel sauce and go nuts!

customer support

We want you to Feel Good about your Dash products! Sign up for our Feel Good Rewards program at bydash.com/feelgood to DOUBLE your warranty, part of our commitment to quality and customer satisfaction.

We’re here to help! Our customer support teams in the US and Canada are at your service Monday – Friday. Contact us at 1 800-898-6970 or support@bydash.com.

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DASH-DMIC100-My-Mug-Ice-Cream-Maker-fig-10

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Warranty

STOREBOUND, LLC – 1 YEAR LIMITED WARRANTY

Your StoreBound product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase when utilized for normal and intended household use. Should any defect covered by the terms of the limited warranty be discovered within one (1) year, StoreBound, LLC will repair or replace the defective part. To process a warranty claim, contact Customer Support at support@bydash.com for further assistance and instruction. A Customer Support agent will assist you by troubleshooting minor problems. If troubleshooting fails to fix the problem, a return authorization will be issued. Proof of purchase indicating the date and place of purchase is required and should accompany the return. You must also include your full name, shipping address, and telephone number. StoreBound will not ship to a PO Box. StoreBound will not be responsible for delays or unprocessed claims resulting from a purchaser’s failure to provide any or all of the necessary information. Freight costs must be prepaid by the purchaser.

All replacement inquiries are to be submitted to support@bydash.com or contact Customer Support at 1-800-898-6970. There are no express warranties except as listed above.

Warranty is voided if used outside of the 50 states of the United States, the District of Columbia or the 10 provinces of Canada. Warranty is voided if used with an electric adapter/converter or used with any voltage plug other than 120V.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER. STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts. Therefore, the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Refurbished items or items not purchased through an authorized retailer are not eligible for warranty claims.

REPAIRS

DANGER! Risk of electric shock! The Dash My Mug Ice Cream Maker is an electrical appliance.

Do not attempt to repair the appliance yourself under any circumstances.

Contact Customer Support regarding repairs to the appliance.

TECHNICAL SPECIFICATIONS

  • Voltage 120V ~ 60Hz
  • Power Rating 12W
  • Stock#: DMIC100_20240129_V8

More info

FAQ

  • Q: Is the My Mug Ice Cream Maker dishwasher safe?
    • A: No, the My Mug Ice Cream Maker is not dishwasher safe. Please refer to the user manual for cleaning instructions.
  • Q: Can I use an extension cord with the appliance?
    • A: An extension cord may be used with caution, ensuring it matches the electrical rating of the appliance. For detailed guidelines, refer to the user manual or contact customer support.

Documents / Resources

DASH DMIC100 My Mug Ice Cream Maker [pdf] Instruction Manual
DMIC100, DMIC100 My Mug Ice Cream Maker, My Mug Ice Cream Maker, Ice Cream Maker, Cream Maker

References

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