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User Guide
Danfoss Ally™ Gateway
Danfoss Ally™ introduction
Danfoss Ally™ gives you all the benefits of a full-blown smart heating system – in a simple easy-to-use app. With Danfoss Ally™ you get full control of your radiator and floor heating as well as your heating bill. From virtually anywhere and at any time whether you’re at home or on the go. You can even control your heating system with your voice as Danfoss Ally™ speaks with all your other IoT friends.
The intuitive app user interface is designed to make your everyday life as simple and comfortable as possible. The app guides you through the quick setup. Let’s you fit your home heating to your daily routines. And gives you the complete overview and control at all times.
Danfoss Ally™ is Zigbee 3.0 certified. This means that it speaks the same wireless language as tons of other smart home devices around the globe. Allowing you to connect Danfoss Ally™ to your existing smart home setup. And to make your smart home even smarter.
Key features
- Full control of radiator and underfloor heating via the app on your smartphone
- A higher level of comfort and energy efficiency by adapting room temperature to a daily schedule
- Easy to use and install with the intuitive app control
- Designed to bridge form and functionality
- Remote control from everywhere
- Up to 30% energy savings
- Fits all valves
- A maintenance-free thermostat – the battery lasts up to two years
- Works with Amazon Alexa, Google Assistant, Apple Voice Control
- Excellent temperature control
- EPBD compliant
- Open API
- Zigbee 3.0 certified
Identify your Danfoss Ally™
| Product | Installation Guide – Languages | Code no. |
| Danfoss Ally™ Gateway | EN, DE, DA, FR, IT, PL, CS | 014G2400 |
| Danfoss Ally™ Starter Pack | EN, DE, DA, FR, IT, PL, CS | 014G2440 |
Danfoss Ally™ components and communication map
We know how interconnectivity is the secret behind a truly smart home. Where devices are flawlessly connected in an intelligent network. In a smart ecosystem that allows you to control your world in your way.
Danfoss Ally™ is Zigbee 3.0 certified. This means that it speaks the same wireless language as tons of other smart home devices around the globe. Allowing you to connect Danfoss Ally™ to your existing smart home setup. And make your smart home even smarter.
In the package
Danfoss Ally™ Gateway are supplied with Quick Guide, LAN cable, Power supply cable.
Technical specifications
| Danfoss Ally™ Gateway | |
| Device Function | Smart Home Gateway |
| Recommended Use | Residential indoor (pollution degree 2) |
| Application | Radiators, water-based floor heating |
| LED Indicators (green) | Power/Status, Network Connection |
| Button | Press Reset Button for 5 sec. to perform a factory reset |
| Power Supply | 5 VDC |
| Adaptor | 110 V ~ 240 VAC, 5V 1A DC |
| Power Consumption / Standby | < 5 W / < 2 W |
| Wired Communication | 10/100M Ethernet Port (RJ45, LAN) |
| Wireless Communication | Zigbee / IEEE 802.15.4 |
| Transmission Frequency / Power | 2.4 GHz / < 20 dBm (79 mW) |
| Wide Open Transmission Distance | 300 m outdoor line-of-sight |
| Firmware Update | Support for over the air updates |
| Operation Temperature | -10 °C to 55 °C |
| Storage Temperature | -20 °C to 60 °C |
| Size | 95 mm x 95 mm x 23 mm |
| IP class | 20 |
| Integrations | Amazon Alexa, Google Assistant, Partner API |
| Approval, markings, etc. |  |
Download and install Danfoss Ally™ App. First use.
Danfoss Ally™ gives you all the benefits of a full-blown smart heating system – packed in a simple easyto-use
app. No more control unit – now your smartphone is all you need to control and monitor all your radiators and floor heating.
In this way, you’re always in control of your home heating. Whether you’re at home or on the road. You simply get more flexibility and comfort without the need for complicated hardware.
| Step 1. Download the Danfoss Ally™ App from Google Play or App Store |  http://scn.by/krzp87a5z2ak7u smartheating.danfoss.com |
| Step 2. To enable smartphone control, your Danfoss Ally™ Gateway needs to be connected to the mains power and Ethernet use the cables provided with Ally™ Gateway. |  |
| Step 3. Connect your Danfoss Ally™ Gateway to the network. Make sure your mobile device is connected to Wi-Fi from the same router as the Gateway is connected to with cable. |  |
| Step 4. Finalize system setup by adding subdevices. |  |
 |  |  |
| The At-home screen provides general information about weather and device status in the tiles. Under each room name, all assigned devices to the particular room is shown, as well as heating status and current room temperature. * Weather function displays information in the English language only. Data is provided by darksky.com | Press the Smart Gateway tile on the Home screen and tap on the pen upper right corner to get to the ‘Smart Gateway‘ menu. The menu contains: • ‘Device information about Virtual ID, IP and MAC address, Time Zone. • ‘Share Device‘ for home members, ‘FAQ & Feedback‘ to find answers or submit requests. • ‘Check for Firmware Update‘ for Main Module and Zigbee Module and ‘Remove Device‘ with all related devices which were connected before. | Press the ‘Radiator Thermostat‘ tile on the Home screen and tap on the pen upper right corner to get to the ‘Radiator Thermostat‘ menu. The menu contains: • ‘Device information about Virtual ID, Time Zone. • ‘Third-party Control‘ to connect the system with Amazon Alexa and Google Assistant voice control. • ‘Share Device‘ for home members. • ‘FAQ & Feedback‘ to find answers or submit requests. • ‘Check for Firmware Update‘ for Zigbee Module and ‘Remove Device‘ from the current room. |
User Guide
Danfoss Ally™ Gateway
User Guide
Danfoss Ally™ Gateway
5.1 Rooms with several radiator thermostats
If several Radiator thermostats are assigned to one room the
Danfoss Ally™ App will automatically create a group. This is to ensure settings are synchronized between devices in same room.
It is recommended to always adjust the schedule and preferred temperatures from the group to ensure the most efficient
performance.
If settings are changed on the individual devices then data is not synchronized with the group. A result of this may be inefficient heating regulation.
5.2 Add new devices to the existing system
 |  |  |
| Select Danfoss Ally™ Gateway to add additional Danfoss Ally™ Radiator Thermostats or Danfoss ICON devices to the existing system. | Select ‘Add subdevice’ and choose between Danfoss Ally™ Radiator Thermostat or Danfoss ICON. | Chose between Danfoss Ally™ Radiator Thermostat or Danfoss ICON. The App will guide through the installation flow. |
Functions and settings overview
 | Room temperature |
 | Manual mode |
 | Heating schedule |
 | Away mode |
 | Pause |
 | At home mode |
 | Pre-Heat is used to ensure you have the right the temperature when you want it. When PreHeat symbol is showing it means that it is ramping up to the next scheduled At Home mode. |
6.1 Setting temperatures
| Set your own temperatures for your setback periods in the Danfoss Ally™ App. | |
 | For changing temperature press Menu button on the main screen Settings Set temperature. Scroll on temperatures to set your preferred permanent room temperature. In case you need to set temporary temperature, just turn the thermostat wheel and choose desired value. Temporary temperature changes are valid until the next scheduled temperature change. The Danfoss Ally™ can be set from 5 °C to 35 °C. Danfoss recommends a difference between ‘At Home’ temperature and ‘Away/Asleep’ that does not exceed 4 degrees. |
6.2 Create your own schedule
 |  |  |
| To make temperature adjustments go to the Menu settings Temperatures. Within the Danfoss Ally™ App, you can create your own schedule. You can choose any setback times within 24 hours and set up to 3 At Home periods per day. | The weekly schedule shows the ‘At Home’ periods in red. The ‘copy’ functionality allows copying the schedule to other days. | The Danfoss Ally™ App display shows both the 24-hour clock wheel, showing ‘At Home‘ time in red and a summary of schedule, with the detailed times set. The minimum ‘At Home‘ period is 30 minutes. |
6.3 Vacation
Use a Vacation program to save energy, when you are away or at home. Vacation program is set within the Danfoss Ally™ App. 
6.4 Overrule a vacation
If returning earlier than expected you might wish to shift from the Vacation program to your normal schedule.
When in ‘Vacation’ setting the Danfoss Ally™ App will give options to end the Vacation period or edit the dates and times.
6.5 Cancel an existing vacation program
If the Vacation is planned for the future you can simply edit the dates or cancel the program.
6.6 Pause
The Pause program keeps the setback temperature until another program is selected.
When Danfoss Ally™ is turned down to Min level manually, a notification banner is shown, and the center icon switches to ‘Pause’.
To exit, Pause click the center icon on the Danfoss Ally™ App and return to the scheduled or manual setpoint.
Data security
The data security for of the Danfoss Ally™ Gateway and Danfoss Ally™ App, that is paired to your smartphone is guaranteed.
Data encryption: The wireless connection to your Danfoss Ally™ Gateway is protected against threats from unknown devices with the latest encryption technology.
In addition to the security functions that ensure data protection at any point during the data transmission from your smartphone to the Danfoss Ally™ Gateway.
Safety precautions
SIMPLIFIED EU DECLARATION OF CONFORMITY
Hereby, Danfoss A/S declares that the radio equipment type Danfoss Ally™ is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.danfoss.com
The gateway is not intended for children and must not be used as a toy. Do not leave packaging materials where children may be tempted to play with them, as this is extremely dangerous. Do not attempt to dismantle the gateway as it contains no user-serviceable parts.
Disposal
Danfoss Ally™ Gateway must be disposed of as electronic waste.
Danfoss A/S
Heating Segment • danfoss.com • +45 7488 2222 • E-Mail: heating@danfoss.com
Danfoss can accept no responsibility for possible errors in catalogs, brochures, and other printed material. Danfoss reserves the right to alter its products without notice. This also applies to products already on order provided that such alterations can be made without subsequential changes being necessary for specifications already agreed. All trademarks in this material are property of the respective companies.
Danfoss and all Danfoss logotypes are trademarks of Danfoss A/S. All rights reserved.
BC349733524454EN-000101 I SAP number Danfoss I FEC I 2020.08
Documents / Resources
 | Danfoss 5702424056544 Ally WiFi Gateway [pdf] User Guide 5702424056544, Ally WiFi Gateway |
