Categories: Creative

CREATIVE JAM V2 Bluetooth Headphone User Guide

CREATIVE JAM V2 Bluetooth Headphone

OVERVIEW

Note:

  • It is recommended to charge your headset before its first use. Connect the headphones to a computer via USB or any available USB power adapter to start charging
  • Press and hold on the Multifunction button for 2s to power on/off the headphones
  • Connect to an Android or iOS mobile device via Bluetooth® to check headset’s battery status

BLUETOOTH PAIRING / CONNECTING TO AUDIO SOURCE DEVICE

Wireless Pairing

  1. Press and hold the Multifunction button for 4s when headset is powered off to initiate Bluetooth pairing On your mobile device, turn Bluetooth on and select “Sound Blaster JAM V2” from the list of discovered Bluetooth devices to pair

Multipoint Pairing

  1. Disconnect the headset from the first mobile device before initiating Bluetooth pairing to a second mobile device Once paired to the second mobile device, power off, then power on the headset, and ensure Bluetooth is switched on across both mobile devices to achieve multipoint connection

Wired Connection

LED BEHAVIOR

LED Behavior Activity

 

i) Blinks twice in red

Headset has been powered off

 

ii) Blinks twice rapidly in blue

Reconnecting to last paired mobile device

 

iii) Blinks in alternating red / blue

Bluetooth Pairing mode

 

iv) Blinks slowly in blue

Headset is paired and connected to a mobile device

 

v) Blinks in red

Headset’s battery is low (< 10%)

 

vi) Glows in red*

Headset is charging

 

vii) Solid red*

Headset is fully charged

 

viii) Solid green

USB mode

CONTROLS

CREATIVE APP

Set up your product, personalize audio settings, enhance your product’s performance, and more with the Creative app*.

  • Access and control our all-new SmartComms Kit’s suite of smart communication features such as VoiceDetect, NoiseClean-in, and NoiseClean-out to improve your online calls experience Enjoy the ability to customize Graphic EQ
  • Configure playback and microphone settings  Perform software upgrades, product registration, and more

The Creative app and SmartComms Kit are currently available on the Windows platform via USB audio playback only

MASTER RESET

Master reset is reserved for scenarios where users encounter problems such as Bluetooth pairing problems or other connectivity issues. Follow the steps below to reset your Sound Blaster JAM V2:

  • Press and hold Volume +, Volume -, and Multifunction buttons simultaneously for 8s to reset the headphones back to factory settings
  • Upon successful reset, the headset will power off. The headset will automatically initiate Bluetooth pairing mode when powered on after master reset

Product Registration
Registering your product ensures you receive the most appropriate service and product support available. You can register your product at www.creative.com/register. Please note that your warranty rights are not dependent on registration.

Other Information
Please visit creative.com/compliance/sbjamv2 for user guide, safety and regulatory information and battery removal instruction, which is meant strictly for independently qualified professional. Visit support.creative.com to resolve and troubleshoot technical queries at Creative’s 24-hour self-help Knowledge Base. You can also find Customer Support Services and other helpful information here.

TECHNICAL SPECIFICATIONS

  • Product Type
  • Bluetooth Headset
  • Headphone Drivers
  • 32 mm Neodymium Driver
  • Frequency Response: 20–20,000 Hz
  • Microphones
  • Type: Omni-directional x 2
  • Bluetooth Version
  • Bluetooth 5.0
  • Bluetooth Profiles
  • A2DP (Wireless Stereo Bluetooth)
  • AVRCP (Bluetooth Remote Control)
  • HFP (Hands-free Profile)
  • Audio Codec
  • SBC, aptX, aptX HD, aptX LL
  • Multipoint Support
  • Yes (Up to two mobile devices simultaneously)
  • Wireless Operating Range
  • Up to 15m / 49 ft
  • Wireless Frequency
  • 2.4 GHz
  • Operating Frequency
  • 2402–2480 MHz
  • Operating Temperature
  • 0–45°C
  • Voice Assistant Support
  • Siri and Google Assistant
  • Battery Type
  • Rechargeable Lithium
  • Polymer Battery 200 mAh x 1
  • USB Audio Support
  • Yes (Audio and Microphone)
  • Playtime
  • Up to 22 hours per charge
  • Charging Interface
  • USB-C (Charging)
  • Charging Time
  • 1–2 hours
  • Input
  • 5V 500 mA
  • RF Output Power
  • < 4 dBm

Product Registration

Registering your product ensures you receive the most appropriate service and product support available. You can register your product at www.creative.com/register. Please note that your warranty rights are not dependent on registration.

Other Information

Please visit creative.com/compliance/sbjamv2 for user guide, safety and regulatory information and battery removal instruction, which is meant strictly for independently qualified professionals. Visit support.creative.com to resolve and troubleshoot technical queries at Creative’s 24-hour self-help Knowledge Base. You can also find Customer Support Services and other helpful information here.

Documents / Resources

CREATIVE JAM V2 Bluetooth Headphone [pdf] User Guide
EF0950, 2AJIV-EF0950, 2AJIVEF0950, JAM V2 Bluetooth Headphone, JAM V2, Bluetooth Headphone

References

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