User Manual for EPOS models including: 1001211, IMPACT 700 Series USB Wired Headset, IMPACT 700 Series, USB Wired Headset, Wired Headset, Headset

Ensure customer satisfaction on every ...

Ensure customer satisfaction on every call with a headset that delivers rich, natural sound no matter the level of background no

EPOS IMPACT 730 USB Wired Headset Data Sheet

EPOS IMPACT 730 USB Wired Headset | 1001211 | £1,200.00


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EPOS IMPACT 700 Data Sheet
IMPACT 700 Series
Ensure customer satisfaction on every call with a headset that delivers rich, natural sound no matter the level of background noise. Three digital microphones built on EPOS BrainAdaptTM provide industry-leading voice pickup to let your agents be heard.

Key Features
Stay Comfortable Throughout the Day Lightweight headset for next level comfort with soft, leatherette earpads crafted for all-day wear to ensure agent well-being.
Built for laser-sharp focus in busy work environments Stay focused on the customer with passive noise dampening, incoming speech clarity, and ActiveGardTM acoustic shock protection.
Ergonomic inline controller for frictionless calls Effortlessly answer calls, mute the mic, and change volume with an intuitive inline controller that's always where you need it.
See more at eposaudio.com/impact-700

IMPACT 700 Series

Fact Sheet
Backed by exclusive 3-year extended warranty
Get peace of mind with a product that is engineered to withstand prolonged heavy use and truly built to last for years.
Industry-leading voice pickup for natural-sounding calls Enjoy exceptional call clarity with three beamforming mics powered by EPOS AITM that suppress noise and transmit natural voice.

Safety Guide

IMPACT 700 Series

Fact Sheet

What's in the Box

Carry Pouch
Compliance Sheet
Quick Guide

USB-C to USB-A Adaptor
IMPACT 700

How to Use the IMPACT 700

IMPACT 700 Series
Adjusting and wearing the headset

Connecting

Adjusting the volume Mute/unmute Accept/end a call

1 inch / 2-3 cm

Fact Sheet

EPOS Connect

EPOS Connect

x

IMPACT 700 Series

Fact Sheet

Additional benefits & features

Controller that's always at hand Just 25 cm from the headset, the inline controller never gets lost or fumbled.

Integrates perfectly with EPOS Manager Analyze, manage, and update devices remotely with the free, secure tool.

Multiple connection options Includes a USB-C to USB-A adapter for flexible, future-proof ease of use.

Practical mute alert LED on the tip of the mic flashes to notify you if you try to speak while muted.

ActiveGardTM for hearing safety ActiveGardTM technology prevents loud spikes and supports noise-at-work compliance.

Guaranteed compatibility Optimized for Contact Center platforms and certified for leading UC providers.

Busylight for fewer interruptions 360-degree busylight clearly signals to others when you're not to be disturbed.

Sidetone encourages softer conversations Audible voice feedback helps agents speak in a softer, more pleasant tone.

Intuitive smart features Mute/unmute or answer calls by moving the boom arm or taking the headset on/off.

Compact and easy to transport The slim headset folds flat to fit neatly in the compact storage pouch.

Product data
1/3 General
Wearing style Headset weight
Connectivity Cable length Warranty
Audio
Microphone technology Speaker frequency response Microphone type Microphone frequency response Bandwidth in call mode (Speaker + Mic)

IMPACT 700 Series
On-ear, headband. Single- and double-sided variants Double-sided: 115 g Single-sided: 80 g USB-C & USB-A (USB adaptor included) 1.8 m | 5.9 ft 3 years
Adaptive beamforming microphone system powered by EPOS AITM 20 Hz ­ 20 KHz 3 digital MEMS 100 Hz ­ 16 KHz Super Wideband

Fact Sheet

Product data

IMPACT 700 Series

Fact Sheet

2/3 Products variants
IMPACT 730/730T IMPACT 760/760T
Software
EPOS devices can be managed with following Software solutions: EPOS Connect
EPOS Manager

What's in the box
Single-sided headset, wired USB-C with inline controller, USB-C to A adaptor, Carry pouch, Quick Guide, Safety & Compliance sheet. Double-sided headset, wired USB-C with inline controller, USB-C to A adaptor, Carry pouch, Quick Guide, Safety & Compliance sheet.
Conduct firmware updates and configure headsets for personal audio preferences. EPOS Connect works for Windows, Mac® and VDI/Thin client environments: eposaudio.com/software-epos-connect Manage, update and configure EPOS audio devices from any location. For both cloud and on-premises solutions: eposaudio.com/software-epos-manager

Product data
3/3 Product
IMPACT 730 Art. no. 1001211 IMPACT 730T Art. no. 1001212 IMPACT 760 Art. no. 1001213 IMPACT 760T Art. no. 1001214

IMPACT 700 Series

Fact Sheet

Connects to
USB-C / USB-A USB-C / USB-A USB-C / USB-A USB-C / USB-A

Certifications
Compatible with leading contact center platforms and UC providers
Compatible with leading contact center platforms and UC providers, Certified for Microsoft Teams
Compatible with leading contact center platforms and UC providers
Compatible with leading contact center platforms and UC providers, Certified for Microsoft Teams

EAN code
57 14708 01016 6 57 14708 01017 3 57 14708 01018 0 57 14708 01019 7

UPC code
8 40064 41016 8 8 40064 41017 5 8 40064 41018 2 8 40064 41019 9

Accessories & Spares
1/1 Product
MPACT 700 ear pads

IMPACT 700 Series

Variant number
1001230

Variant Short Description
Leatherette ear pads - 2 pcs.

Fact Sheet

EAN code
57 14708 01037 1

UPC code
8 40064 41037 3

Appendix

IMPACT 700 Series

1/1 Additional product data
EPOS ActiveGard® technology

Protects users against acoustic injury caused by sudden sound burst on the line

EU Noise at Work limiter*

Enhanced audio protection preventing listening fatigue, average 85 dB over a workday

EPOS BrainAdaptTM

For a clear and natural listening experience

Busylight

Yes, 360-degree

Inline Controller

Yes, ultra-small formfactor, placed 25 cm from headset

Smart operation

Yes, mute/unmute or answer calls by moving the boom arm or taking the headset on/off

Earpad size

Ø65 mm

Earpads

Memory foam with leatherette

Mute alert

Yes, visual and audible notification if talking while muted

Incoming Speech clarity

Yes, automatically boost the high frequencies in the incoming voice signal if the speech is muffled

Call volume normalizer

Yes, automatically amplify the voice signal if the incoming speech is low

* In compliance with EU Noise at Work legislation (Directive 2003/10/EC), that sets limits for two types of noise in the workplace: Acoustic burst and Sustained noise.

Fact Sheet



References

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