User Guide for reolink models including: 2401C, 2401C WiFi IP Camera, WiFi IP Camera, IP Camera, Camera

Reolink Quick Start Guide

Reolink

User Manual

Reolink Innovation Limited 2401C WiFi IP Camera 2AYHE-2401C 2AYHE2401C 2401c

Reolink Innovation Limited 2401C 2AYHE-2401C 2AYHE2401C 2401c


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GetApplicationAttachment.html?id=7272480
58.03.001.0434

March 2024 QSG1_A_ENItem
No. : W730
Quick Start Guide
Apply to: Reolink Duo 2 WiFi
@ R e o l i n kTe c h h t t p s ://re o l i n k . c o m

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Content
What's in the Box Camera Introduction Connection Diagram Set up the Camera Mount the Camera Troubleshooting Specification Notification of Compliance
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What's in the Box

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3

Camera

Antenna *

Waterproof Lid Power Adapter *

5

6

7

12

1M

Power *

Mounting Plate Mounting Hole

Ethernet Cable

Extension Cable

Template

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Quick Start Guide

Surveillance Sign

Pack of Screws

NOTE:

* The power adapter, antennas and 4.5m Power Extension Cable only come with WiFi Camera. * Quantity of accessories varies with the camera model you purchase.

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Camera Introduction
WiFi Camera
Antenna
Daylight Sensor Mic Lens Spotlights Infrared Lights Mounting Bracket
Ethernet Port Power Port 3 English

Micro SD Card Slot Reset Button *Press the reset button with a pin to restore factory settings.
Speaker

RST
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Connection Diagram
Before initial setup, follow the steps below to connect your camera. 1. Connect the camera to a LAN port on your router with an Ethernet cable. 2. Use the power adapter to power on the camera.

Camera

Power Adapter

Router Network Cable

Power Cable

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Set up the Camera
Download and Launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.
· On Smartphone
Scan to download the Reolink App.
· On PC
Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.
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Mount the Camera
Installation Tips
· Do not face the camera towards any light sources. · Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights. · Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure best image quality, the lighting condition for both the camera and the capture object shall be the same. · To ensure better image quality, it's recommended to clean the lens with a soft cloth from time to time. · Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements. · With IP waterproof ratings, the camera can work properly under conditions like rain and snow. However, it doesn't mean the camera can work underwater. · Do not install the camera at places where rain and snow can hit the lens directly. · The camera may work in extreme cold conditions as low as -25°C. Because when it is powered on, the camera will produce heat. You may power on the camera indoors for a few minutes before installing it outdoors. · Try to keep the left lens level with the right lens.
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Mount the Camera to the Wall
1 2
Drill holes in accordance with the mounting template, Secure the mounting plate to the wall with the upper two screws and hang the camera on it. Then lock the camera in position with the lower screw. NOTE: Use the drywall anchors inclued in the package if needed.
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9 English

To get the best field of view, loosen the adjustment screw on security mount and turn the camera.

Mount the Camera to Ceiling

2

1

Stiffen the adjustment screw to lock the camera.

Drill holes in accordance with the mounting template, Secure the mounting plate to the wall with the upper two screws and hang the camera on it. Then lock the camera in position with the lower screw.

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To get the best field of view, loosen the adjustment screw on security mount and turn the camera.
Stiffen the adjustment screw to lock the camera.

Troubleshooting
Camera is not Powering on
If your camera is not powering on, please try the following solutions:
· Plug the camera into a different outlet and see if it works.
· Power on the camera with another working 12V 2A DC adapter and see if it works.
If these won't work, contact Reolink Support.

Picture is not Clear
If the picture from the camera is not clear, please try the following solutions:
· Check the camera lens for dirt, dust or spiderwebs, please clean the lens with a soft, clean cloth. · Point the camera to a well-lit area, the lighting condition will affect the picture quality a lot. · Upgrade the firmware of your camera to the latest version. · Restore the camera to factory settings and check out again.

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Specification
Hardware Features Infrared Night Vision: Up to 30 meters Day/Night Mode: Auto switchover Angle of View: Horizontal: 180°, vertical: 60°
General Dimension: 195 x 103 x 56mm Weight: 700g Operating Temperature: -10°C~+55°C (14°F~131°F) Operating Humidity: 10% ~ 90% For more specifications, visit https://reolink.com/.
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Notification of Compliance
FCC Compliance Statements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications

not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC Radiation Exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
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References

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