Sonic True Wireless Earbuds User Manual

Model: TEM#EB31211-BLU

Product Overview

This document provides the user manual for the Sonic True Wireless Earbuds, featuring the iconic Sonic the Hedgehog branding. Listen or game on the go with Sonic!

Dimensions: 71 mm width, 102 mm height.

Features

Bluetooth® Version: 5.3
Range: 32ft / 10m
Earbud Battery Capacity: 30mAh
Charging Box Battery Capacity: 200mAh
Play Time: Around 15 Hours (based on 50% max volume) - 5 Hours per Cycle plus 2 times extra charges provided by the charging case.
Charge Time: 2 Hours
Charging Input: 5V-500mA MAX
Frequency Response: 20Hz-20kHz
Operating Temperature range: 0-45 °C

Pair of True Wireless Earbuds
Charging Case
USB-C Charging Cable
Instruction Manual

A Quick Look

Charging Port: USB-C

Earbuds Key Components:

Power button
LED Indicator
Charging Port

Charging Box Components:

USB Plug
LED Indicator
Power button

How To Use

Take out the earbuds from the charging box.
The earbuds will automatically power on and pair to each other when removed from the charging case.
The earbuds will power off if they don't connect to any device within 5 minutes. To turn the earbuds back on, either put them back into the charging case and take them out again, or press the power button for 3 seconds.
To pair your earbuds, turn on Bluetooth® on your device and choose EB31211 on the list to connect. When the LED light turns blue, they are paired successfully and you will hear a beep tone.
To answer a call, short press the earbud power button once. To reject a call, long press the earbud power button for 3 seconds.
Short press the earbud power button to stop the music; press it again to resume playing.
Press the left earbud power button twice to play the previous song.
Press the right earbud power button twice to play the next song.
Long press the earbud touch sensor for 5s until the red light flashes, then the Bluetooth® device is turned off. The earbuds turn off automatically when they are away from the Bluetooth® device for over 5 minutes. To turn on the earbuds, press the earbud power button for 5s until the blue light flashes.

How to Charge

Charging your case: Plug in the charging case using the USB-C cable included. While the battery case is charging, the case LED indicator will flash red. When the case is fully charged, the light will change to solid red.
Charging your earbuds: Place the earbuds inside the charging case and they will automatically start charging. A solid red light on the earbuds indicates charging. The red light will turn off when fully charged.
The earbuds and case can be charged simultaneously. The earbuds will not charge if the case has no power. The case needs at least a minimum charge to charge the earbuds. Charge the case and earbuds if they have not been used for more than 3 months.

FAQ

Why can't I start my TWS earbuds?
Answer: Please ensure that the earbuds are fully charged for your first use.
Why won't sound come out of the earbuds?
Answer: Check if the playback device and the TWS earbuds are successfully connected. If not properly connected, please reconnect. Adjust your mobile phone or volume to a suitable level.
Why can't I find these earbuds in my Bluetooth® options?
Answer: Make sure Bluetooth® is in "visible mode". If no pairing occurs, the Bluetooth® function will automatically shut off. Please reopen Bluetooth® to "visible mode". If there is a program error, reboot your phone. If a program error is caused by your TWS earbuds, restart the earbuds.

Safety Precautions

READ ALL INSTRUCTIONS BEFORE USING YOUR PRODUCT.
Do not submerge product in water. Do not place product on wet surfaces.
Only clean using a clean, soft cloth.
Do not allow children to play with this product. This product contains small pieces that can be a choking hazard. Parental supervision is advised.
Do not expose product to excessive heat or fire.
Do not expose product to extreme cold or hot temperatures to avoid battery damage.
Do not attempt to repair this product yourself. Contact a qualified service center if the product is in need of service.
Do not drop, crush, or expose this product to excessive physical force.
Do not charge while product is in contact with water, as electric shock may occur.
Unplug charging cable when not in use or during thunderstorms.

FCC Statement

FCC ID: 2BB3B-TWS231

Changes or modifications not expressly approved by the party responsible for compliance could void the user authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

One Year Warranty

This warranty covers the original consumer purchaser only and is not transferable.

This warranty covers products that fail to function properly UNDER NORMAL USAGE, due to defects in material or workmanship. Your product will be repaired or replaced at no charge for parts or labor for a period of one year.

What Is Not Covered by Warranty

Damages or malfunctions not resulting from defects in material or workmanship and damages or malfunctions from other than normal use, including but not limited to, repair by unauthorized parties, tampering, modification, or accident.

To Obtain Warranty Service and Troubleshooting Information:

Call 1-800-592-9541 or visit www.vivitar.com.

To receive Warranty service along with the name and address of an authorized product service center, the original consumer purchaser must contact Sakar International for problem determination and service procedures. Proof of purchase in the form of a bill of sale or receipted invoice, evidencing that the product is within the applicable Warranty period(s), MUST be presented to obtain the requested service. It is your responsibility to properly package and send any defective products along with a dated copy of proof of purchase, a written explanation of the problem, and a valid return address to the authorized service center at your expense. Do not include any other items or accessories with the defective product. Any products received by the authorized service center that are not covered by warranty will be returned unrepaired.

For Consumers in Australia Only

Faulty product should be returned to point of sale, requiring proof of purchase for a refund or exchange.

Sakar International goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For all Technical Support in Australia please dial 1-800-006-614.